Summary of the year-end work of the QC Department

In 2019, the company's rapid development. At the same time of development, production, technology and quality are constantly improving. In just one year, the Quality Department made certain achievements under the correct guidance of the company's leaders and the cooperation of various departments . The following summary is made:

First, work ideas

Based on the quality system ts16949, the company has established a quality control mechanism as the core, effectively operated and continuously improved the company's management system, and comprehensively improved the company's management and quality.

Second, the work summary

1. Quality inspection mechanism is constantly improving

Due to the departure of the former quality minister, the company's quality system work was stagnant. Although the project responsibility regionalization management method was adopted, it did not fully play the role of quality control. According to the company's administrative requirements, supervise and inspect the on-site management of each department and the implementation of the daily settlement, timely indicate the problems in management and production, propose corrective and preventive measures, correct the time limit, and track the correction results. Effectively control management and quality. In the subsequent work, we continuously improved the inspection methods, checked the internal control ability by checking the problems, strengthened the management pressure through the assessment, strengthened the management and control of the department staff, and gradually made the existing problems controllable, so that the three inspections can be truly established. To make quality control work more systematic and effective.

From the end of October, our department began to strengthen on-site inspections, communicate with relevant departments in a timely manner on the problems detected, and conduct re-examination through the intensive inspections, so that on-site management and quality are significantly improved.

2. Strengthen the internal assessment

Although the turnover rate of our department is low, it is not good or bad. It is not very clear about the inspection standards and business skills. Everyone knows the cause. Based on this, the department was established at the beginning, under the correct guidance of the general manager of the company, with the effective evaluation as the entry point, comprehensively formed the “Quality Department Assessment Management System”, and verified the implementation of the correction results and corrective measures to ensure the quality. The normal operation of the department.

3. Optimized management system

Through the implementation of quality control methods such as internal assessment, customer quality information feedback, daily inspection, spot check and surprise inspection, the problems in the operation of the quality department have been clarified. From the end of September, the use of about 2 months will be organized. The employees of this department have studied and trained quality awareness, business skills, management systems and so on. The incentive assessment was optimized in a targeted manner. Through the development of this work, not only some of the grassroots management personnel have been moved, but also the teams have become more familiar with the system files and have more clear control points. This time, the cumbersome files, processes and forms have been simplified, and the inappropriate system files have been revised. The blind spots in the work have been supplemented, and the unsound system files have been improved.

5. Cooperate with supervision and audit

From September 13th to 15th, we ushered in the first supervision and audit of the certification company's management system. Our department accompanied and fully cooperated with the audit work, and issued a correction to the responsible department according to the audit opinion. The Preventive Action Report will be fully tracked by the implementation of the deadline verification, corrective and corrective preventive measures.

Third, work highlights

1. Established a three-inspection mechanism to enable the quality control function to be truly realized.

2. Through the optimization of the management system, the management responsibilities are further clarified, the management points are straightened out, and the principle problems of environmental management planning are revised to make it more suitable, operability and effective.

Fourth, the lack of work and improvement ideas

Although in just over three months, our department has done a lot of specific work and achieved small results, but we know that there is still a gap between the requirements of the work, as follows:

1. Although the quality control mechanism has been established, it still needs further improvement. In the future, we will strengthen the inspection of employees' self-control ability, so as to enhance management and quality awareness in all aspects.

2. Our follow-up work has not been done enough for the resolutions formed in the company's regular meeting. When we fully realized this, we had a deep reflection and we have already begun to do this work.

3. As a quality inspection department , due to the busy production tasks in the previous months, there are fewer daily inspections on site. But no reason can be used as an excuse. In the future, we will balance all aspects of our work and spend a lot of time on management and quality monitoring, so that we can truly worry about the company.

4. Strengthen the management and training of all work positions in the department : When the personnel trend is stable, strengthen the ideological communication work, change the work attitude of the personnel to work, carry forward the work enthusiasm, and do a good job in the auxiliary work of production to reach no Accidents and objectivity errors. At the same time, strengthen the on-the-job training work between the various positions, so that all the staff of the department have mastered a variety of skills, and do a special job, make up for the shortcomings of the manpower shortage when the workload is large, and ensure the normal operation of the department .

5, in the control of the production process: strict control of raw materials, semi-finished products, finished products inspection, pay attention to the monitoring of the process system. The correct connection of production often requires close cooperation and cooperation between various departments , strengthen communication with the production department, sales department and other departments , eliminate information inconsistency, and make quality inspection records in the product control process to realize traceability of products during production. Based on the principle of Gu, it has laid a good foundation for the after-sales service of the products; in the process of product inspection, the control of the process mainly adopts a comprehensive quality management method, including work quality, and comprehensive process management and The way of full participation is not only in the production process, but also on both sides of the front and back, including monitoring the design, production and storage process of the product to improve the quality of the product; strengthening the on-site supervision of the production site, the supervision of the production site is mainly For the management of the on-site health environment, the quality of the environment has a great impact on the quality of the products. To this end, the management of the site 6s is strengthened to reduce the impact on product quality. The goal of the quality department is: customer satisfaction is more than 85%, the passing rate of the testing instrument is 100%, and the testing instruments are within the validity period. In the operation of the quality system next year, we can do all the work in strict accordance with the relevant system files. We strictly control the production process according to the relevant files, notify the production department of the unqualified items in time, analyze the reasons, and take Corrective Action. The product quality is counted monthly, and corrective and preventive measures are formulated for the main unqualified content; the customer's dismantling and handling requirements require corrective and preventive measures, and these measures must be effectively implemented. Therefore, to ensure the quality of products in production next year is stable. Product quality and safety as a long-term unremitting work, only good quality product quality, can withstand the test of the market. As an inspection department serving production and serving products, in order to adapt to the era of rapid development and global competition, as well as the changing external environment, we must update the ever-increasing and more complex technologies to adapt to product diversity and complexity. Sexuality and the creation of a comprehensive management system require a highly motivated and capable team of talents. Moreover, this change occurs at a rate of sustained growth. As a quality department, the continuous individual development needs of the team should be fully recognized by the company. Creating a learning team has become a long-term decision of our department ; in order to adapt to the fierce competition environment, we need to establish a new, high-level team. In the process of process innovation and efficiency innovation, it is necessary to improve product quality and improve customer satisfaction, which will become the goal of next year's planning and related training. Looking forward to the new year, we will continue to improve ourselves, do a good job in guiding production and quality, carry out quality awareness education and training, continue to develop and improve quality management files, and complete tasks in a down-to-earth manner in accordance with the established departmental goals. Timely learning and updating to make the management method applied more scientific and rational. We also adhere to the quality management methods and decisions that aim at the ts16949 quality system, continue to strengthen communication and cooperation with various departments , and promote mutual understanding and coordinated development. In the new year, all the staff of the Quality Department will inherit the positive work enthusiasm and team spirit of the past. In order to achieve the goal, we are ready to meet new challenges. Finally, on the occasion of the Spring Festival, I wish you good health and a happy family!