Year-end work summary of the property management department

The busy and tense year has passed. In 2011, the company’s organizational restructuring and reform, under the leadership of the company’s office, all the staff of the department, through the collaboration, unity, obey the organization, and closely with the service. The characteristics of the work, earnestly fulfilling their duties, and making the work of the department go smoothly.

The main points of work are as follows:

1. Property management work

In the past, we have traditional management methods for various regions, lack of professional management experience, and no property management business licenses and qualification certificates. At the same time, they have not been recognized by the competent authorities of the industry. Over the years, the wages of guards have been low. The fee of 10 yuan/month for each household is charged to make it difficult to maintain payment in all aspects, resulting in property management employment disputes and safety responsibilities, and the loss of items cannot be classified. Safety accidents cannot be properly handled, management is difficult to regulate, and households’ ideas remain In the case of eating big pots and rice, all rely on the idea of ​​the public, so the management is not standardized, not in place, can not meet the service requirements, in view of this situation, according to the relevant provisions of the Property Law, through the company's repeated inspection and screening, with each property management company Negotiation and two-way choice, and finally decided to hire ***** property management service company to manage the various districts, through a variety of calculations, did a lot of preliminary work, visits, publicity, investigation and understanding, and established the owners on June 11 The committee made the property company enter the market smoothly on June 21 and passed more than half a year. The situation is that the response from the residents of each community and the reaction of the representatives of the owners of the various communities held on December 10, the overall situation is good, whether it is service, safety, or health, etc. Improved. However, there are still some problems. For example, in terms of hardware, our security monitoring facilities are not in place, security is not guaranteed, and the company is required to solve the problem as soon as possible. The service quality of service companies and service personnel needs to be strengthened, and environmental sanitation needs to be improved. It is the focus of our next step of supervision.

2, create a work

In terms of creating health, we obey the management and guidance of the community, coordinate with the community and the property company and the owners to play a role of coordination and bridge, actively provide services for the communities, and earnestly do a good job in each inspection. . We have also developed a sanitation and inspection system. The responsibility is implemented in each person's head. The shards are responsible for management. We conduct weekly inspections on health, communicate with the property management company in time for poor hygiene, and rectify within a limited time. In this way, it has achieved good results in every county and community inspection. In the past year, it has coordinated more than 5 people and handled more than 10 incidents.

3. The retreat work of the turnover house

This work is difficult and has many problems. The company's work location is scattered. Most of the employees working in the district and townships have problems such as children's schooling problems, parents' illness and family marriage. In the city, there are more applications for renting housing. In addition, the housing personnel approved in the past due to various factors are more complicated and complicated. Therefore, it has brought many inconveniences and difficulties to our retiring work in the first half of the year. We actively think of ways and ideas, overcome obstacles and difficulties, lead the leadership, and unite with each other. First, we will give detailed explanations and publicity, and we will make it clear and reasonable, and we will remove 43 sets of households. More than 60 applications were accepted, 51 households were resettled, and 12 single-person residences were remodeled. The housing formed over the years was unreasonable and the problem of the old problems was solved.

4. Hydropower management aspects of production plants and employees

In the past, the internal electricity management of each factory was not standardized. As the company gradually shifts to refined management and the requirements for various basic data continue to increase. In September of this year, after thorough research, the company decided to divide the power consumption of each factory and its internal power into three major parts: production, living and office electricity. The planning team consisting of the company's office, the Ministry of Agriculture and Electric Power, the operation department and the metrology institute, and unified planning, was organized and implemented by each factory and the company, and the installation was completed at the end of October, and by the security inspection department before November 5, The company's office, the Ministry of Agriculture and Electric Power, the operation department, and the metrology institute conduct project acceptance.

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Because this work involves a large scale, closely related to the immediate interests of employees, the past electricity consumption is not standardized, management is chaotic, and it is not strictly metered, the power consumption is chaotic, the power assessment is not in place, and the line direction is not uniform. The aging of the line, the failure of the workers' thinking, and many other issues have brought great difficulties to our transformation. The company consists of the company, the Ministry of Agriculture and Electric Power, the Ministry of Operations, the Metrology Institute, and the Security Inspection Department. We are sincerely united and unified our thinking, strictly control the quality, and have developed a careful transformation plan. The departments are independent and cooperative. Overcome many difficulties, conscientiously do a good job of explaining the work, and jointly promote the planning tasks of this transformation. Eliminate the phenomenon of private connection in the past, ensure the reasonableness and accuracy of the charges, standardize the internal management, ensure the occurrence of security incidents, and play a good economic role for the company's energy conservation and emission reduction.

A total of 12 offices, 3 factories, 5 stations and classes were planned for this work. 74 office and staff life assessment forms were installed, 869 households were installed, and 46 street lamps were installed.

5, daily maintenance work

In the daily maintenance work, we are on call, all employees, regardless of water and electricity maintenance, property management, water and electricity copying work, can do their own duties, and also do a good job between the various departments . Coordinating and coordinating work, in all the work of our department, everyone can adhere to the scientific attitude and pragmatic spirit, work diligently to do a good job, establish a strong view of time and quality, and what can be done on the day will not drag tomorrow, where is the matter? Everyone is there, even on weekends and holidays, we have no complaints, and we can complete the task with quality and quantity.

The above is a summary of my work for one year. I have made a small amount of achievements, but there is still a gap from the requirements. We will further work hard to improve our service, improve service quality, and do a good job in logistics support.