Property Management Office 2019 Annual Work Summary

The 2006 work was rushed through the busy schedule of all the staff of Sunshine Home, and it was too late to wait for us to look back. The year-round work in 2006 was an important and crucial year for the company to seek development. Years ago, the company put forward the business philosophy of “holding the target, focusing on profit, finding ways to manage income, doing everything possible to serve customers, and participating in market competition in a timely manner”, so that the management office realized the cruelty of competition under the market economic system. Sunshine Home is an early development of the group company. Various public facilities are in the aging stage, and some aging facilities must be replaced. This has increased the difficulty of management, and also increased the daily maintenance in order to enable the Sunshine Home Management Office to keep up with the company's pace and to withstand the baptism of the market economy competition mechanism. At the beginning of 2006, the Home Management Office formulated the work objectives of “management order, service standardization, brand creation, and efficiency improvement”. All staff of the management department conscientiously follow this principle, work together, forge ahead, and actively seek new profit growth points. All kinds of paid services were carried out in all aspects. In 2005, under the unremitting efforts of all employees, breakthroughs and substantial progress were made in all aspects of work, which laid a solid foundation for the management office to have greater development in 2006 and created a good foundation. conditions of.

In order to sum up experience, find gaps, plan prospects, and promote the work in 2006 to a new level, the work in 2006 is summarized as follows:

First, actively carry out various business activities to improve economic efficiency.

In the work of the Sunshine Home Management Office in 2005, great efforts were made in cost control, which enabled the management office to break through zero profits for the first time and create a hard-won economic profit. After the full-scale development of the work in 2006, in order to seek a greater profit growth point, the management office convened all employees to analyze in the framework of the company's goals and business ideas, to think broadly, and to formulate a development suitable for their own development according to the actual situation of the Sunshine Home Community. Operating projects.

All members of the Sunshine Home Management Office actively launched various paid service activities during the first half of the year. Such as "home cleaning services; child pick-up; housing agencies and other paid services. All employees use breaks to work overtime, add points to carry out various paid services, a total of 9 staff in the home, under the premise of ensuring the normal living order of the community All business activities, all staff of the management office do not count the gains and losses, use the rest time to carry out various paid services.

Do housekeeping clean, cleaning can not do, security personnel to assist. Even the night shift staff should take half a day to take the initiative to assist. In January 2006, it was the peak period of housekeeping cleanliness. In order to make the management office make full use of this precious time to create profits, under the premise of ensuring the normal work of the community, 4 days a day. Home cleaning services, in this way, all members of the management office create profits in minutes and seconds.

A ploughing of a harvest, as of October, the Home Management Office has paid a profit of 10028 yuan, which has created a certain economic value for the company.

Second, to win new profit growth points with efficient and high-quality services.

Sunshine Home is an earlier project of the group company. The residential area is small, and the occupancy rate is high, but the household resources are not very rich. The property company has formed a relatively mature management mode through several years of running-in with the owners. The owner also recognized the property company, but due to the small area of ​​the community, the fees are low, resulting in insufficient property management funds, and can not guarantee the normal operation of property management. According to this situation, the management office adjusted its working ideas in the 2006 work, and used existing resources to win new profit growth points while ensuring the stable work of the community, and added new points to make up for the small management area. On the other hand, Sunshine Home has been operating in a relatively stable management. In the relative property management activities, the service model of the owner-first is highlighted, and only the brand is not required to pay a profit. In 2005, the company's overall thinking was adjusted. As the Sunshine Home Management Office, it is necessary to maintain a stable work in property management and create corresponding profits. In response to this situation, the management office is based on the existing management service model to innovate, and the service will drive the upward adjustment of management fees, so that the owners can feel the value-added services provided by the property, and it is convenient for the management office to adjust the expenses in a timely manner.

At the end of the first half of 2005, the management office raised the cost of property management services for Sunshine Homes, and rose to 0.13 yuan per square meter on the original basis. In this case, we are required to win the owner's recognition of the increase fee with better service. After the difficult explanation and communication work, the management office finally raised the property management service fee to the national standard in July. The highest standards have created a new economic growth point for the management office.

Third, open source and reduce expenditure, reduce costs and improve efficiency

1. Strengthen the collection of various expenses

Given that property management is a high-investment, high-cost, low-return service industry. To ensure that the management office continues to work normally, it is necessary to control the cost of property management and ensure that it is collected in full and on time. As of November, the unmanagement rate reached 98%.

2. Strictly save and reduce costs

This year, all the staff of the Management Office have inherited and carried forward the fine traditions of 2005, and always set a sense of cost and awareness. Strictly control the expenditure of various management expenses, so that all expenses are reduced to a minimum. As of November, no expenses were saved by 28,243 yuan over the same period.

Through the sweat of all the staff of the management office, the work of the Sunshine Home in the first half of the year was solid and fruitful. As of the end of November, the revenue target completion rate reached 124%, and the profit has been 56,336 yuan. How can we carry out the work in 2006, can we maintain this good development momentum? Below I will elaborate on the implementation plan and work objectives of the Sunshine Home Management Office in the second half of the year.

I. Consolidate the new profit growth point in 2005

In 2005, the Home Management Office raised the property management fee and the garbage clearance. In 2006, the focus of the management office will be on the collection and interpretation of property management fees.

Second, further seek new business projects, break through the conventions, develop externally, and radiate surrounding areas.

The practice of work in 2005 proves that it is effective to carry out a variety of business ideas. In the work in 2006, Sunshine Homeland will be more open on the existing basis, and the breakthrough of various business activities is not limited to the community, it will be external Horizontal development. Use existing resources to create every profit.

Third, improve management, people-oriented, steady development

People can create everything. The management office will strengthen management in the work in 2006, improve the overall quality and cohesiveness of employees, and carry out various tasks based on people-oriented, so that all personnel of the management office will move toward a proactive direction in the process of management services.

A sweat, a harvest, the Sunshine Home Management Office staff are also accumulating profits and customer satisfaction at the same time as the unrelenting dedication, although we have achieved certain results in the work in 2005, but the work in 2006 can not be relaxed. We believe that the Sunshine Home Management Office will write a new chapter in the work in 2006 under the correct leadership of the company's leaders at all levels.

Expenses for expenses.