Supermarket 3·15 presentation materials

Dear leaders, guests, consumers and friends:

Today, the “3·15” Consumer Rights Day Commemorative Conference was held ceremoniously. The theme of this event is “Health and Rights Protection”. Since its opening in 2002, it has always been "working for the overall improvement of family life quality", and has thoroughly implemented the "100% customer satisfaction" work idea, fundamentally guaranteeing the consumers' benefits and benefits, and has been recognized by consumers.

In the work, we always regard the quality of goods as the lifeline of the enterprise and establish an advanced and perfect quality management system. In the past three years of operation, we have actively organized all employees to thoroughly study the "Food Hygiene Law", "Product Quality Law" and other laws and regulations, and adhere to the law. Under the correct guidance of the municipal party committee, the municipal government, the industrial and commercial bureau, the Consumers Association and other leaders, we set up a consumer complaints center, conscientiously implement the national “three guarantees” regulations, comprehensively safeguard consumer rights, and exercise their legal supervision power to open up green aisle. In addition, Jialejia also launched the "affordable convenience, four no risk" and other commitments, as well as free shipping, installation, maintenance and other convenience, benefit the people, welcomed by the majority of consumers.

The grand convening of this conference fully reflects the importance attached by the government leadership, industry and commerce bureau, and consumer association to the maintenance of consumer rights. We will take the Dongfeng of this conference to take the product quality management and consumer rights protection work to a new level. The “inner quality and external image” will further stabilize the good reputation in the eyes of the local people. Better service for consumers. In the next step, we will do the following work under the guidance of the leaders of the municipal industry and commerce bureau, consumer association and other relevant departments:

First, continue to strengthen the quality control measures for the purchase of goods, the source of goods into the source, do a good job in brand management, from the source

Do a good job in product quality management.

Second, strict quality inspection and acceptance: the implementation of the "commodity access project" strict entry of goods, for no health

Licenses, production licenses, quality inspection certificates, etc. are all refused to be purchased.

Third, improve the special quality inspection department, and carry out self-examination of the goods sold on the shelves.

Fourth, establish a product quality inspection system. Seriously check the "three certificates", "three books", "two photos" and "one ticket" for incoming goods.

Third, further strengthen the work of the Customer Complaint Center, and promptly carry out the proper problems in the sales

Rationally, strictly implement the national three-package regulations, and the provisions of the Consumer Rights Protection Law, always put the interests of customers first.

6. Actively contact the administrative departments of industry and commerce to jointly check the quality of supermarket products. Implement the food in depth

The Admission System actively checks for products that cannot determine the quality of goods, actively consults relevant product quality standards, and learns related product quality inspection techniques.

As a representative of the company, we deeply feel that we have a long way to go to safeguard the legitimate rights and interests of consumers and serve the society. We are willing to work with the vast number of industrial and commercial enterprises to further improve the quality of goods and services in the daily operation and management, consciously maintain the healthy development of the economic order, and regard the protection of the legitimate rights and interests of consumers and the law-abiding operation as their sacred duty. The actual action is to make greater efforts and contributions to maintain the market economic order and protect the legitimate rights and interests of consumers!

Finally, I wish the city's "3·15" consumer rights protection work in 2005 to achieve more brilliant results.

I wish all leaders and comrades good health! Working smoothly! All the best!

March 13, 2005