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Secretary work art talk

First, respect and not flattering touting the relationship between rationalization and leadership is a matter for the secretary's workers to encounter everything, to pay attention to and always be cautious, and to express the art of work. The general principle is to focus on the cause, starting from work, starting from the status of leadership and being led, and respecting, supporting, coordinating, and assisting the work, status, and personality of the leaders of the senior and deputy positions. If a job is decided by a deputy director, the secretary should work with the responsible deputy leader when coordinating the work. For the request and report work of this work, directly to the deputy, do not cross him and ask for and report to the official or other deputy. Regarding the request, reporting, or communication to other deputies, it is the responsibility of the deputy responsible for this work. If the secretary asks for a long message and reports, it is superfluous and will mess things up. Practice has proved that many leaders have multiple personality characteristics or types. To get along with the leader's personality type, there is often a problem against it. Such as introverted personality, like to think about problems and handle affairs alone; outgoing personality leadership, good at interpersonal interaction, like to discuss work with others. To treat the former, the secretary is best to be a staff member before the event, and to be an assistant afterwards. When the leader is thinking independently, he will not "should be a staff member". Otherwise, he will interfere with his thinking. To treat the latter, he must assist him in time. Organize personnel to discuss work together, and the secretary must participate in it in a proportionate manner, and play the role of staff and assistants. When dealing with many leaders, we must take the cause of the work, proceed from work, and try our best to maintain the unity and prestige of the leadership team. Departure, seeing people to act; can not show who is close, who is alienated, who is obeying, who does not obey; the more can not be a leader of the leadership, the leadership of the B, the leader of the B, the leader of B, etc. Always with a number of leaders Maintain the pure and sincere friendship of the revolutionary comrades who can stand the test. Second, the initiative and not the off-track derailment The secretarial work is based on the leadership work. It is necessary to closely follow this axis and carry out the simultaneous operation of up, down, left and right, and before and after. Auxiliary work. Support determines the passive nature of the secretary's work. How to change from passive to active depends on the art of the secretary's work. There are four aspects: The same as the leader to understand and master the overall work; the second is to strive to understand and master the central work of a period as well as the leader, can distinguish the priorities of the work, take the initiative to eliminate the interference of the work of the center; the third is to study the thinking of leadership work Analyze the intentions of the leaders, and understand, improve and implement them. The fourth is to accumulate and store relevant work materials. The remembered ones must be remembered, and the preservation must be preserved. With these four aspects, the work can be Leaders have a common understanding, only have common emotions and language, and when they discuss work, supplements and corrections, they can mention ideas. In daily work, they should be good at making decision-making content, implementation plan and central work of a period. Decompose, set up the project, clarify what to do first, what to do afterwards, and how to do it, and list the detailed operation chart according to the plan. Third, the service is not blindly attached to the secretary's work is the hub of the sentiment and the report of the situation. It has the function of dispatching, coordinating and comprehensive processing. The secretary is in such an important position that he has to pull a carriage with the leader. According to the leader's intention, obedience does not mean blind obedience and unanalyzed appendage. "Analysis" has two meanings: one is to deepen understanding of leadership intentions from the analysis and enhance the confidence of execution; the second is to add from the analysis. To fill the gap, to further improve the role. According to the opinions of the leaders, it can only be to implement correct opinions. For some incorrect ideas, violations of law and discipline, and the use of power for personal gains, we must not only do it, but also resolutely resist and oppose it. 4. How to replenish the desk without digging the corners? How can the secretary be a staff member and coordinate between the leaders? First of all, there must be a balance scale in the heart, and we must treat all the people equally. No matter which leader arranges the work, it must be done well. Do it, some don't do it, or do it with two hearts and minds. This is different from our daily friendships, which are different from feelings and interests. In front of many leaders, whether in thoughts and feelings or in behavioral activities, The inclination is generated. Secondly, when there is a disagreement between the leaders, they can only passively comfort, bridge, and eliminate in two directions, and cannot actively and unilaterally smash and stir. Or to remain silent. In terms of work support, relationship love, and emotional friendship, this is more important than anything else. You can't stand on one side, let out one side, and you can't provide material against the other side for one side, dig corners and dismantle a certain leader, expand differences, and deepen contradictions. V. Communication does not close the clogging of the secretary's work. It is also artistic to go up and down, and it is the art of changing angles. When you release it, you must stand at the superior level and make it clear and clear. When you report it, you must stand at the lower level and make it clear that you are not greedy. In real work, there are some differences in the degree of difference between the leaders of the lower and upper levels, whether they are looking at the viewpoints and methods of the problem, or the strategies and tactics of solving the problem. The existence of these differences is objective and understandable. However, whether it is possible to narrow the difference and find the combination of differences is closely related to the timely communication and coordination of the secretary. There is no difference between the secretary and the two levels of leadership. Only then can we do the work of coordinating the differences between the lower and upper levels, narrowing or defusing the differences between the lower and upper levels, and achieving consensus. Sixth, the object of blocking the driver without blocking the interference is to find the comrades coming to the door, the level is different, the matter is different. The secretary must have a correct understanding and attitude towards the person coming. It is an opportunity for the secretary to assist the leader to straighten out the work, help the subordinates or the people solve the problem, and also improve the coordination and social skills. Secretarial staff should pay attention to the art of work, and they should be warmly received and assisted. The person who comes is to do things, not to visit relatives and friends. Therefore, the focus of the car should also be placed on the matter. Acting is based on the law, and the law is subject to the law. The things that the future will do must be clarified, and then analyzed and classified, and which department is responsible for where to go. There are basically three situations: First, it is a matter for leadership approval and urgent needs, and it is necessary to immediately assist the person to find the competent leader; if the leader does not find it at a time, he can leave the matter, take the time to find the leader, and have the result. The second is the matter of management of the functional department, assisting the person to find the functional department; the third is the multi-faceted matter, which should be resolved by the meeting. It is recommended that the leader preside over the meeting and convene the relevant parties to participate in the unified arrangement. Arrange and properly handle it. The work of blocking the driving is carried out on behalf of the leading organs. It is necessary to pay attention to the good image of the organization and overcome the style of "difficult to enter the door, ugly face, ugly, difficult to handle". The attitude towards the coming person should be calm, modest and sincere, and must have good demeanor and good moral character. For some ridiculous things. Also have endurance. You can't be annoyed with fire, fire with violence, and get things stiff. In the process of blocking the car, we should pay attention to the language art and adaptability, and the ability to adapt should be expressed through language art. The language of reception is regular. For the comrades of the level or the lower level, the tone of the language is the tone of modesty for reference; but it cannot leave the principle. The tone of the language of the higher level is to use the tone of the report and inquiry, and must not understand. Seventh, the division of labor without the separation of the self-reliant office work is a whole, there are several departments. There are multiple secretaries. There is a division of labor between departments and between secretaries. This is necessary to strengthen the responsibility and take responsibility. However, in actual work, it is often the case that the phenomenon of each number and each sing is not conducive to the cooperation of the office. Therefore, it must be clear that the division of labor is focused on each other, not independent. The office is a Regardless of the ministry, many things that cannot be handled by specific departments can be handled in the office. If the secretary encounters it, he can't say no matter what, after the management, communicate, coordinate and solve.

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