Public satisfaction window service unit creation activity work plan
In order to fully implement the spirit of the district's [2011] No. 4 archives, to better serve the people and serve the grassroots, the Streets Division actively participates in the creation of “People's Satisfied Windows Service Units”. The specific plan is as follows:
First, the guiding ideology is guided by the important thinking of the 'Three Represents', comprehensively implements the scientific concept of development, takes the opportunity of creating the first competitive advantage, and takes the satisfaction of the people as the standard, vigorously strengthens the hardware and software construction of the administrative acceptance window, and actively participates. Striving for “People's Satisfaction Window Service Unit” “Creating activities, comprehensively improving the service concept, service level, business procedures, open government affairs, clean and honest administration, and administration according to law, and strive to shape the good image of the street social undertaking team.
Second, the creation of the target has a strong sense of service; has a good work style; has a sound service mechanism; has a satisfactory working effect. The service environment is clean and tidy; the service attitude is warm and courteous; the convenience measures are complete and thoughtful; the service efficiency is fast and efficient; the service supervision channel is smooth.
Third, create a leading group:
Team leader: Xu **
Deputy leader: Xu ** Chen *** Wang ***
Group member: Yang *** He *** Hua *** Money ***
Participating units: Labor Security Section, Civil Affairs Section, Family Planning Office, Disability IV. Creation of ideas:
1. Increase the creation of publicity. In-depth development of the initiative to create excellent activities, and earnestly study a series of regulations and requirements at all levels to strengthen the construction of departmental and industry styles, with professionalism and moral education as the main content of "dedication, honesty and trustworthiness, compliance and law-abiding", improve work The ideological and political quality and moral level of the personnel enhance the consciousness of loving the people, the people, the people, and the people, and the sense of purpose of "serving the people and contributing to the society", and improving the quality of service and service.
2. Strengthen the system construction. We will implement a system of administrative affairs and open affairs, improve the system of service commitment, establish a system of first-inquiry responsibility, and strictly implement the system of administrative law enforcement responsibility and accountability. Establish a control mechanism, strengthen public supervision, and standardize administrative behavior.
3. Improve work style. Correct service concept, improve work style, standardize service behavior, improve service attitude, improve work level, better serve development, serve the grassroots and serve the people.
4. Solve outstanding problems. In-depth investigation and research, listening to the voices of the people, starting from the difficulties and hot issues that the people generally care about and closely related to the vital interests of the people, and strive to do good things for the people to do practical things. Every grassroots unit must introduce practical and good things that benefit the people.
Fifth, create content:
1. Team building. The grassroots organization is complete, the team is united and powerful, and the department cadres take the lead in implementing the scientific development concept. The staff of the department are dedicated, loyal, law-abiding, dedication, service-oriented and strong sense of responsibility.
2. In terms of system construction. All work systems are sound, learning and education are frequent; job responsibilities are clear, management is well-ordered; supervision mechanism is perfect, and accountability is pursued. The staff members who violated the rules and regulations and relevant regulations have specific penalties, and the rewards and punishments are clearly defined and the punishments are strong.
3. Work style construction. Practical administrative affairs, open procedures, and work results; timely understanding of the people's sentiments, listening to public opinion, multi-channel play the role of social supervision, department staff work without "cold, hard, top, horizontal" phenomenon and the use of power "eat, take, card, Want, report, and other violations.
4. Quality service. The staff is listed on the service; the business is skilled and the service is quick; the language is civilized, the attitude is harmonious; the system is implemented and the style is excellent. The Service Window has a public guide to work and a public service commitment. The quality of law enforcement and service has been continuously improved, and the industry has continued to improve. In the evaluation of the organization of the Office of Correction, the satisfaction rate and recognition of the broad masses of the people are relatively high.
First, the guiding ideology is guided by the important thinking of the 'Three Represents', comprehensively implements the scientific concept of development, takes the opportunity of creating the first competitive advantage, and takes the satisfaction of the people as the standard, vigorously strengthens the hardware and software construction of the administrative acceptance window, and actively participates. Striving for “People's Satisfaction Window Service Unit” “Creating activities, comprehensively improving the service concept, service level, business procedures, open government affairs, clean and honest administration, and administration according to law, and strive to shape the good image of the street social undertaking team.
Second, the creation of the target has a strong sense of service; has a good work style; has a sound service mechanism; has a satisfactory working effect. The service environment is clean and tidy; the service attitude is warm and courteous; the convenience measures are complete and thoughtful; the service efficiency is fast and efficient; the service supervision channel is smooth.
Third, create a leading group:
Team leader: Xu **
Deputy leader: Xu ** Chen *** Wang ***
Group member: Yang *** He *** Hua *** Money ***
Participating units: Labor Security Section, Civil Affairs Section, Family Planning Office, Disability IV. Creation of ideas:
1. Increase the creation of publicity. In-depth development of the initiative to create excellent activities, and earnestly study a series of regulations and requirements at all levels to strengthen the construction of departmental and industry styles, with professionalism and moral education as the main content of "dedication, honesty and trustworthiness, compliance and law-abiding", improve work The ideological and political quality and moral level of the personnel enhance the consciousness of loving the people, the people, the people, and the people, and the sense of purpose of "serving the people and contributing to the society", and improving the quality of service and service.
2. Strengthen the system construction. We will implement a system of administrative affairs and open affairs, improve the system of service commitment, establish a system of first-inquiry responsibility, and strictly implement the system of administrative law enforcement responsibility and accountability. Establish a control mechanism, strengthen public supervision, and standardize administrative behavior.
3. Improve work style. Correct service concept, improve work style, standardize service behavior, improve service attitude, improve work level, better serve development, serve the grassroots and serve the people.
4. Solve outstanding problems. In-depth investigation and research, listening to the voices of the people, starting from the difficulties and hot issues that the people generally care about and closely related to the vital interests of the people, and strive to do good things for the people to do practical things. Every grassroots unit must introduce practical and good things that benefit the people.
Fifth, create content:
1. Team building. The grassroots organization is complete, the team is united and powerful, and the department cadres take the lead in implementing the scientific development concept. The staff of the department are dedicated, loyal, law-abiding, dedication, service-oriented and strong sense of responsibility.
2. In terms of system construction. All work systems are sound, learning and education are frequent; job responsibilities are clear, management is well-ordered; supervision mechanism is perfect, and accountability is pursued. The staff members who violated the rules and regulations and relevant regulations have specific penalties, and the rewards and punishments are clearly defined and the punishments are strong.
3. Work style construction. Practical administrative affairs, open procedures, and work results; timely understanding of the people's sentiments, listening to public opinion, multi-channel play the role of social supervision, department staff work without "cold, hard, top, horizontal" phenomenon and the use of power "eat, take, card, Want, report, and other violations.
4. Quality service. The staff is listed on the service; the business is skilled and the service is quick; the language is civilized, the attitude is harmonious; the system is implemented and the style is excellent. The Service Window has a public guide to work and a public service commitment. The quality of law enforcement and service has been continuously improved, and the industry has continued to improve. In the evaluation of the organization of the Office of Correction, the satisfaction rate and recognition of the broad masses of the people are relatively high.
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