[Boutique] Graduation Internship Experience

Part 1: Experience in graduation internship

At Xinhua, I was placed in the internship position of the front desk clerks. This is the first time that we have officially joined the society and set foot on the job, starting a life completely different from the past. Going to work at the prescribed time every day, during work, you must complete your work tasks on time and in a timely manner, and you can't rush to perfuse things. We begin to take civil responsibility on our shoulders, and we must be cautious in everything. Otherwise, we may have to pay a huge price for a small mistake. It is no longer a matter of sorry and a apology.

"The heroes of the world are all my generations. I am rushing to the rivers and lakes." From the school to the social environment, the people who touched them changed their roles completely. The teachers became bosses, and the students became colleagues. The way to get along is completely different. In this huge transformation, we may be embarrassed, confused, and unable to adapt to the new environment immediately. We may not be able to withstand the brutal competition between companies and cannot tolerate the indifferent eyes and words between colleagues. Many times I feel that I have not been reused by the leaders. All that is done is something that is not important. My proposal or work cannot be confirmed by the boss. When you can't make a grade, there will be pressure from all sides, and the boss's eyes will be mocked by colleagues. At school, there are the care and support of classmates and teachers. It is just a matter of class, it is very easy. As the saying goes: Work for more than a decade or more in one or two years. Although the internship time is not long, I have learned a lot of knowledge about being a person, doing things, and learning.

“It’s not knowledge that is learned in college, but an ability called self-study.” After participating in the work, you can deeply understand the meaning of this sentence. In addition to computer operations, the theoretical knowledge of textbooks is rarely used. I am a front-office clerk. Although I usually only answer the phone and handle the file management office supplies at work, I almost never use the professional knowledge I have learned. But all this is unfamiliar, we must be diligent in the work and slowly learn, and continue to learn and accumulate. When you encounter a place you don't understand, you can try to solve it first. You can't humbly ask others, but people who don't have the ability to learn by themselves will be eliminated by enterprises and society sooner or later. And repeating monotonous and tedious work every day, it is easy to get bored after a long time. But the work is simple and can't be sloppy. You can make a big mistake or loss to the company, or you have to do it seriously.

Embark on the society, we deal with people of all kinds. Due to the existence of interests and busy work, many times colleagues will not be as cold as you are. Some of the colleagues smiled on the face, but in the back of the ground, they were unscrupulous and tried to climb on the shoulders of others. Therefore, we have not been able to adapt to the school. The environment often affects a person's work attitude. An indifferent and inhuman office, everyone will have no attachment, and there is a better chance that they will not hesitate to change jobs. Their low mood leads to inefficient work. They just wait for work every day and go back to their families early. Occasionally, a birthday party for colleagues, a gentle condolence when you are sick, will help create a harmonious working environment. Good mood, happy work, is conducive to the company's development. More than once on the TV, I saw the sinisterness of the workplace, the right and wrong between colleagues in the company, I think what I can do is "more work, less gossip." And in the few months left before graduation, I cherish the relationship with my classmates.

In the eyes of most of my classmates, I stayed at the front desk in such a mixed position. I was wronged. When I first reported, I also had the same idea. However, after ten days of internship, it gradually changed.

In fact, even if a new employee is recruited, it is necessary to start from a small matter and start at the bottom, let alone an intern who has not yet left the school. As a newcomer, I don’t know anything. How can I not “make up”? The things I do on my hands are small, but they can become significant because of my broad vision. In the days of “mixing”, it is a good time to understand the workflow, familiar with business knowledge, and find out the gap. Take the internship position as a window to understand an industry, pay attention to it, observe more, think more, and gain. Internships usually have formal employees to be instructors, which is an excellent learning opportunity. And from the attitude towards small things, we can better see the quality of a person. Even if you can't do anything small, how can you give people confidence and deliver more important responsibilities to you?

In the “doing miscellaneous”, it is not completely inaccessible to the formal business. What is more important is to improve the ability to work independently and deal with difficulties in the friendly relationship with colleagues and communicate with the outside world, and to learn the skills of interpersonal communication. These are all compulsory courses for a newcomer in the future. In addition, even if you are in the internship, you should maintain a good attitude.

Before leaving school, the teacher once gave us such a advice: "," "," and "" in the internship.

Eye tip: The tip of the eye includes "observation", and the other is "seeing the eyesight." As an intern, you must first add confusion to your family. Although there are instructors, but the questions should also be on time, do not disturb the normal work of the family when the teacher is busy. After a preliminary understanding of the internal operations of the industry, it is necessary to specifically study the specific work in the post to lay the foundation for future employment.

Hand Qin: Although it is an internship position, don't have the slightest slack idea. You can't think of yourself as a college student, but you should be strict with yourself as a formal employee, familiar with the rules and regulations of the organization and corporate culture.

Mindfulness: Employers like to hand over some trivial, monotonous and low-tech jobs to interns, such as adding paper to the copier and changing the empty water bottle on the water dispenser... This stage is lack of fun and challenge, only after this The test will give you the opportunity to further develop your talents. In addition to the work of the instructor to do the work, we must carefully record the observations, it is best to do the internship diary, record the daily harvest, feelings and problems encountered, the company's information, not only will learn It's good, and it helps when writing an internship report.

In addition, correcting the mindset and learning to face their "dislike" work is also a compulsory course for internships. Because the state of mind determines the state of life, don't have the superiority of "how do I do at school" or "I have higher academic qualifications than your current employees." To know that companies want practical talent, companies must see if you meet their requirements. The boss has arranged for you to work, and it may not be what you "like" to do. Whether you can do things that you are not willing to do is a sign of whether a person is mature or not, and whether an individual can achieve success in life.

In the internship process, in addition to keeping in mind the advice given by the teacher, I personally feel that it is very important to master the following points:

The first is to be sincere: you can disguise your face and your heart, but you can never ignore the power of sincerity. On the first day, I went to the administrative department for an internship. There are some doubts in my heart: I don’t know how my colleagues are, what should I do, what to do, etc. I step into the company’s office and see only a few strange faces with inexplicable faces. The confused eyes looked at me. I smiled and greeted them, and the embarrassing situation was immediately relieved. Everyone smiled friendly and welcomed me. From that day on, I developed a habit. Every morning I saw them and smiled and said: "Early", that is my sincere greeting. I always feel that there are often some subtle things that are easily overlooked by us, such as a soft greeting, but it expresses the respect for teachers and colleagues to respect their friends, and also makes others feel valued and cared for.

The second is communication: If you want to learn as much as possible during a short internship, you need to have good communication with leaders and colleagues, and deepen mutual understanding. Just arrived at the administrative center, the leader does not know you. The ability to work and study, do not know what you will do, do not know what kind of knowledge you want to know, so it is necessary to establish good communication with leading colleagues. At the same time, I think this is also an indispensable key for us to enter the society in the future.

The third is passion and patience: passion and patience, like fire and ice, seemingly two completely different things, but they can collide with the most beautiful sparks. When I was at school, the teacher told me that passion and patience are essential no matter what you want to do. In a constantly updated world, you need to have the passion to discover and create, and your patience will be used to constantly learn new knowledge and improve your professionalism. The teacher once told us that no matter which internship position is responsible and responsible, it has basic professional qualities, because careful responsibility is the basic condition necessary for doing everything well, and basic professional accomplishment is the prerequisite for doing a good job.

The fourth is "active attack": when you can choose, hold the initiative in your own hands. At the time of the company, I will take the initiative to clean up, take the initiative to help my colleagues do what I can, and will actively find the right time, ask questions to colleagues, communicate with colleagues like friends, talk about life and future work. Through these, I will be closer to my colleagues. During the internship, my colleagues will be more willing to guide me and make me gain more. When a colleague has something, I will be proud of myself and work alone at the front desk. I feel very happy in my heart, because of my initiative, I have consolidated what I have learned and I have been recognized by my colleagues.

The fifth is to pay attention to the rules: If you do not want to be in a hurry, you should develop a good habit of paying attention to the rules. "All things must be organized," this is the advice given to me from my father. In the warehouse management section, there are a lot of material certificates for entering and leaving the warehouse. This requires a very organized arrangement to avoid rummaging when you use it, delaying time, wasting energy, and mistaken things. So the supervisor's desk is always well organized. This is very deep to me. At the same time, I think that when I saw such a story in a book, a Chinese American who was quite successful in the American TV field, the president was surprised that he could take it every day. The letters were processed, and the other managers’ desks were always messed up with letters. He said, "Although there are a lot of letters every day, I sort them by urgency and importance, and then deal with them one by one." The president then extended this practice to the whole company, and the operation of the whole company became orderly and efficiency improved. Therefore, it is good practice to develop good habits that are organized and disciplined.

I am a student of management. I have learned a lot of classic management theories in books. It seems to be easy to understand, but I have never put it into practice. Maybe when I really manage a company, I will realize how difficult it is; we are at the teacher. Or I have seen many wonderful negotiation cases in the book. It seems easy. I may be aware of my lack of ability and lack of knowledge when I am in person or in person. During the internship, I broadened my horizons, increased my knowledge, and experienced the cruelty of social competition. I hope that I will accumulate experience in all aspects of my work and prepare for my future entrepreneurship. As a few times before I stepped out of society, this practice did give me a lot. In the future, I will continue to maintain a serious and responsible work attitude, noble ideological consciousness, further improve and enrich myself, strive to better improve myself in future studies, and better use my own practice in future practice. A qualified college student will be a useful person to the society in the future.

Part 2: Graduation Internship Experience

The internship is coming to an end soon. The student life of more than ten years will be coming to an end. Internship is a warm-up exercise that I have entered into society. After graduation, we have taken a new starting point. The new journey is difficult and broad, and we have to meet new challenges. The internship is actually to apply the knowledge we have learned to the actual work, to hone ourselves in the internship, to increase some practical experience, to find out the shortcomings. Where, I am open-minded to learn some practical knowledge, continue to learn in the internship work, rethinking, summing up everything, and accumulating some practical experience of myself. I hold this concept and purpose. I chose Hangzhou Travel Service Co., Ltd. as Internships.

After three months of internship, I deeply feel that the original choice was one of the luckiest in my life. Because, first, the company is the only industrial and commercial registration in Hangzhou, providing accommodation for college students who come to Hangzhou to apply for jobs in various parts of the country. Free pre-employment training to help find the working unit, the industry involved is relatively new and promising, and has great development potential. Second, he is a new type of enterprise that needs a group of passionate, knowledgeable and talented people to start a business and develop it. It is also the most effective place to train people. This will also help us to accumulate our future work experience. It will also provide us with a platform for training, a preferred unit, and many opportunities for promotion. The old company of the third company is always a leader with vision, planning and talent. It is a good opportunity for me to find such a good internship. It is indeed a good fortune for me. Especially for me, a test from the countryside. For young people who have entered the university and have just entered the society from school, any practical experience will fill it. During the internship, the bosses who are working can always guide me patiently in the work, call me in the specific work operation, and often point me to me in life, he will give us pre-employment training, practical guidance, standardized training. We also often take us out to contact with the society and impart some experience and skills on the ground, including communication with people, guidelines for people and contact with the outside world, and focus on developing my practical ability. During the internship, I have deeply felt that the boss is also our mentor and friend. He has many admirable talents and advantages, which makes me imitate everything he deserves. All in all, I really benefited from my internship.

Through internships, my attitude towards work has also improved and improved. Optimism and enthusiasm are our first choice. No matter how hard, we will face and challenge. The purpose is to hone our will and enable it to grow rapidly. Carrying a job is a company that has just entered the initial stage of entrepreneurship. Many jobs also need to rely on everyone's consciousness. Although the work has the goal of labor, it needs to go through the experience and try it out. It will have first-hand market feedback information. Once the plan is formulated, it needs to be implemented immediately. Sometimes, and the marketing of the market has to take into account the employment services and recruiting company personnel, and sometimes it feels that the work pressure is still great, but because I can work hard. I will be very pleased to do it on the ground and do it. 1 During the internship, I also contacted various training companies and universities. 2 online and offline publicity, such as online Baidu Post Bar, offline distribution of provincial and municipal talent market materials, 3 pairs of staff to provide employment services, 4 The interviews and written examinations of the staff members will also carry out some trainings on the knowledge of the hostel and the standard operation. Through the above specific work, I feel that a lot of work requires me to explore and explore. I am not afraid of hardships and bravely rushing forward. Some work is single-handed and repeated, but this is the most effective way to hone the will. I warn myself to do it seriously. For each job, he should be regarded as an assessment of the company. If you encounter difficulties in the process of doing everything, you must strive not to abandon, not give up, insist on "battle", as long as the hope is still there, Victory must belong to us.

The internship is coming to an end, but I have a deep feeling for carrying a job. There is a team that can fight, and I will stay to continue fighting. I feel very honored and glorious to be a regular employee. I have achieved some achievements in the internship and got a lot of valuable experience, but I know that I can't satisfy the status quo. This is the first step in the Long March. I have to work hard and carry forward my achievements for hard work. Strive for greater progress!

Part 3: Experience in Graduation Internship

In the busy and fulfilling study, work and life, we have had a wonderful three-year college life. And this semester, we have to enter the society for graduation internships. Since the interview of XXXXXX Guangzhou XX Network Technology Co., Ltd. was passed at the main campus recruitment meeting at the end of the last semester, I was internship work at XX company from February to May this year.

This is my first formal job. Although I have participated in some social part-time practice activities before, I feel different, because this internship is a turning point for us to enter the society and a necessary stage for future work. I think that we will formally integrate into this society in the future. There are many things waiting for us to face. Although it is a little nervous and scared, but the heart is a little yearning... After all, I have never experienced it. After that, I will go on my own. Now!

Our company is a Hong Kong-funded enterprise. Since its establishment in 1990, it is a very large-scale XXXXX contact center. It has obtained ISO9001 certification in 1998 and has first-class professional equipment and advanced XXXX center system. With a large scale of contact center operation and a stable business platform, under the comprehensive resources, it can provide professional and comprehensive XX, XX services, customer contact, facility management for many different industries and enterprises of different scales... This branch was established in 2005 and is mainly responsible for the 10086 outbound call service of China Mobile Communications Group Guangdong Co., Ltd. Customer Center, including telephone service communication projects, communication return visits, and communication fault handling projects. And I just entered the company's position is the XXXXXXXXX commissioner, is to introduce and promote mobile products through XXXX and the majority of China Mobile brand customers, and also responsible for telephone return visits, telephone marketing, social surveys, etc., and pay attention to handling customer relations .

After a week of pre-employment training, we mainly learned the service awareness and communication skills, resilience, and company rules and regulations, salary, holiday, promotion system, etc. All the trainees can become regular employees of the company! We have to conduct an assessment... Fortunately, I passed the test with 5 other new colleagues, and passed the medical examination, which can become a new employee of the company for internship. This also made me feel the cruelty of social competition for the first time. Employees who are not strong enough, the company doesn't need it! Some things are really capable people... So, we can only succeed if we overcome all obstacles through our unremitting efforts.

At the same time, I also understand the difference between stepping out of social work and sitting in school. In school, our most important thing is to learn, and out of school, how can we stand out from the crowd and become the pillars of society, let people trust themselves, mainly rely on their actual ability! This also reminds me of The counselor teacher said to us: In the university, you must learn to "be a person, do things, do learning!" It turns out that this really makes sense. Because we do well in school and do not mean that we can do well in our work, so we should exercise our comprehensive ability in all aspects at school. This is very necessary. Moreover, the current feeling of college students gives people a low-handedness and can't do real things... So, as long as you can do ordinary things well, it is already very extraordinary. Through various kinds of leaching, you can truly become a "three-energy" talented person who can feel at ease, can endure hardships, and be able to start a business!

I finally started working, although we have learned business knowledge in detail during the training, but after all, we only listened to the tutor's explanation, did not truly face the real customers, and each customer has its own different situation. Need to be solved, plus I have no formal work experience in the past, fearing that it is not good to be complained by customers, affecting the company's image... So it is really very nervous! But the tutor often encourages us to say that we have selected after the assessment. , already have the ability to solve the problem by themselves, and no matter what problem we encounter, they will continue to help us. Yes, we have to believe in ourselves, and if we are serious, we can do it well and we will be competent! This has played an important role in our next work. Usually returning to the company, staying in the office is usually a long time, except for lunch breaks, the rest of the time is sitting facing the computer. It seems easy, but the task that the company gives us is still to be completed on time and in good quality, otherwise it will affect the whole process of the project, but also pay attention to the efficiency of their work, which is linked to our work performance; Although the work is not hard, but the pressure is still there, especially during the “3·15” consumer rights day, all sectors of the society are very concerned. And we, we can't relax, and a small difference may be subject to customer complaints. Therefore, the supervisors often go down the tour, repeatedly urged us to pay attention to service attitude, pay attention to business knowledge, pay attention to customer feedback, pay attention to voice standards... If you encounter problems that cannot be answered temporarily, you should pay attention to timely records and make good return visits; Be good at listening and satisfying customers' needs... But I think it's mainly the details, because we are all in contact with our customers by telephone. The first feeling you give is very important. First of all, you want to be professional, then Business professional so that customers will believe in you. And you have to listen carefully to understand the needs of customers, mainly to answer what business is this, what function, use conditions, charging standards, how to operate and use, and customer objection processing to help customers solve practical problems. Pay attention to the details, and you won't feel any difficulty working.

As we all know, the internship of our college students is a challenge and an opportunity. It allows us to learn a lot of knowledge that we can't learn in class, and it also lays a solid foundation for us to further move into society. As time goes by, we have gradually become familiar with other new and old colleagues. In addition to mutual help and mutual encouragement at work, sometimes we will also go out together during work, eat and sing K, gather for an outing... This will not only relieve the work pressure, but also adjust your emotions. After all, it is good to be able to relax and comfort yourself. Moreover, having a good interpersonal relationship can help you quickly integrate into the new environment, adjust your work mentality, and play your best. Through the internship here, I also understand the importance of politeness, not only to be polite to customers, but also to be polite with colleagues. Fortunately, my colleagues are very easy to get along with. It is easy to get together. I am very glad that I can recognize so many colleagues, bosses and friends who are so good to me. It is also a great benefit!

Through this rare graduation internship, my ability to work has been substantially sublimated. Although I also have student cadres at school, after all, most of them are serving the students in the school, and they are less involved with the various people in the society. Now, they really need their own ability to adapt to the situation, because now is the society. People are dealing with it. In reality, we always have one or the other interpersonal, business needs to deal with, need to solve, this is equivalent to a comprehensive test of our comprehensive ability! At the same time let their work, communication, analysis, eloquence, learning, etc. Ability to exercise, with a certain amount of work experience and social experience, let yourself be more clear goals.

In general, during the three months of my graduation internship, my overall performance was good, and I was able to be serious and responsible. Good attitude and quick acceptance. However, I feel that the thinking is not mature enough, and it is still necessary to further strengthen the exercise. In the next work and life, I will continue to work hard, learn in many ways, pay attention to the accumulation of experience, summarize the harvest, let myself better integrate into society, adapt to the needs of society! Strive for the realization of ideals! Come on!