IT department work summary

It’s been a long time since I’ve been working in the Hailong IT business unit. During this month, I was transformed from a newly graduated student into a staff member, and I have a lot of feelings in my heart. Let me talk about what I have learned to expire:

1. Learned professional knowledge and got a certain understanding of maintenance knowledge.

In the morning and evening meetings, professional engineers explained the computer knowledge and common faults, which gave me a certain understanding of professional knowledge.

2. Learn the importance of communicating with others

The work I am responsible for is the reception desk. The most important thing in this work is the communication with the customer. If you do well in this link, it will improve the customer satisfaction and thus increase the profit of the department . The department has brought more benefits. On the contrary, if you do not do well, old customers will become strangers.

3. Learn to live in peace with colleagues

I like all the colleagues in this department , because they are very easygoing. When I see that I am doing something wrong in some places, I will take the initiative to ask me and tell me how to do it, so that I am very happy at work. .

4, learned the importance of responsibility, know the integrity

One of the things that impressed me the most is that "the promise to the customer must be done!" If you can't do it, you should not promise to the customer. If you give it, you should do it! Responsible for your words and deeds, the whole department may be affected because of one sentence. So be sure to understand whether your promise can be done.

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