XX Hospital XX Year Work Summary

The year 2000 is a year of coexistence of opportunities and challenges. The theme of economic development and the development of the western region and the development of Qinghai has been deepened. The spirit of the 16th Party Congress and a series of routes, guidelines and policies have been deeply rooted in the hearts of the people. The development of new type of cooperative medical care in rural areas has made every employee of the hospital gather strength and inspiration. At the same time, the sudden SARS disease is a test of each of our medical workers. In the face of challenges, we rely on science, teamwork, unity and cooperation to reflect the conviction of success. In the face of opportunities, we correctly grasp the relationship between reform, development, and stability, adhere to the highest principle of "patient-centered", and strive to promote the hospital management model. The transformation has created a new situation in the sustainable development of hospitals .
I. Basic information The hospital has 146 employees, including 4 senior titles, 30 intermediate students, 102 beds, and 4 outpatient clinics.
II. Completion of medical and economic indicators By the end of November, the hospital had completed 30,434 outpatient visits, including 865 emergency visits; completed 3,092 hospitalizations, with a cure rate of 50.40%, an improvement rate of 42.65%, and a mortality rate of 0.23%; The average hospitalization time per patient was 4.21 days; 1045 hospitalizations were performed, 132 outpatient operations were performed; 137 critically ill patients were rescued, the success rate of rescue was 98.78%, the diagnostic coincidence rate was >96.69%, the bed occupancy rate was 44%, and the bed turnover was The number of times was 30.43 person/bed; the cure rate of single disease reached the quality control standard issued by the Ministry of Health. The hospital's business income was 6.228 million yuan, of which medicine revenue accounted for 52.6%; per capita outpatient expenses was 74.84 yuan, and the average cost per discharge was 1288.71 yuan. From the decline in medical income, pharmaceutical income, business income, and per capita hospitalization, it can be seen that medical income has increased compared with last year, and drug income has declined significantly. The proportion of the two has gradually become reasonable. "Patient-centered", the fundamental purpose of the majority of patients, the situation of "medication with medicine" has been significantly improved, the utilization of existing resources has been improved, the technical content has been reflected, the input and output have been emphasized, and the principle of social first benefit has been adhered to. The macroscopic regulation mechanism has already played a role. Achieved the goal of balance of payments, a little savings, reducing expenditures, reducing waste, and improving efficiency.
Third, the quality of medical care management continues to improve First, all work is centered on quality. In order to put the quality of medical care at the core of hospital management, this year, while continuing to improve and further implement the various rules and regulations of the hospital , the "Quality Management Standards for the Second People's Hospital of Suizhong County" was formulated to further establish and improve the hospital . Department, personal three-level quality control network, adjustment and integration of substantive control and business management institutions, strengthen the quality management of hospitals , formed a good quality of the whole hospital , the same quality control, avoiding serious errors happened. The second is to adhere to the two benefits as a guarantee. On the one hand, medical personnel are required to have a high sense of service. They should not have the idea of ​​"savior-blessing" to live on their own. They must regard the patient as the concept of "clothing and eating parents" and do their best to do patient-centered service work. On the other hand, it is required that the administrative workers should not have the ideology of "lower people", and the service for the first line of the clinic is to serve the patients, and firmly establish a chess game in the whole hospital, and be a good master. The relationship between the two benefits was correctly handled within the hospital and received good results. Third, all services are based on patient satisfaction. We regularly seek the opinions of patients and the public, continue to hire social supervisors, and carefully study and solve the hot and difficult problems raised by the people in light of the actual situation of the hospital . Participate in medical bidding and procurement, reduce costs, reduce wear and tear, improve efficiency, and the hospital stay is only 4 days, which reduces the burden on patients. In the process of examination, diagnosis and treatment, we insisted on reasonable inspection, rational use of drugs, and reasonable fees, and safeguarded the rights and interests of patients. In the emergency department work, actively explore and adjust the diagnosis and treatment process, standardize the guidance service, and basically alleviate the problem of "three long and one short". In the aspect of publicity of the hospital, the patient selection doctor, the hospitalization fee list system, the drug and inspection project fee publicity system are implemented to protect the patient's right to know and respect the patient's choice. Carrying out the "patient-centered, quality-centered, let patients clearly understand the disease" convinced the people to rest assured that the hospital activities, won the trust of patients. The fourth is to strengthen quality management and integrated management. Carry out the second theme activity of “Health Management Year” with “Quality, Efficiency and Low Consumption”. In accordance with the quality system and assessment content of the “Dimethyl” hospital, the hospital's quarterly assessment, monthly assessment, and the in-depth work of the hospital's leaders from time to time have been maintained. Basically, there are evaluations at the end of the year, quarterly inspections, monthly assessments, assessment results and performance. Wages-linked, gradually improved quality management mechanisms. The pass rate of basic nursing care in the hospital reached 91.3%, and the pass rate of the “three basics” test reached 100%. No nursing accident occurred during the year, health education reached 100%, and the rate of first-aid medicines and articles was 100%.
IV. Talent training and clinical education have achieved remarkable results in color Doppler ultrasound and interventional therapy. One is cataract crystal implantation surgery. In clinical teaching, 20 interns are accepted throughout the year, and doctors and nurses in primary health care institutions are trained. 4 people. In order to strengthen the construction of the hospital's talent team and the development of human resources, we reserve the backbone of the emergency department and maintain and promote the advantages of county-level comprehensive teaching hospitals . In 2003, 12 trainees were selected to participate in continuing medical education for 56 people; 12 lectures were held, and provincial hospital experts and professors were invited to come to the hospital for ward rounds, lectures, and guided surgery for 22 times, and participated in academic activities for 48 times throughout the year; 35 people participated in academic education.
V. Hardware construction is effective To improve the level of hospital diagnosis and treatment, to meet the medical needs of patients at different levels to the greatest extent, to improve the medical environment, and to strive for the success of the hospital outpatient building project, and put it into use at the end of the year. Comprehensive maintenance of the wall of the complex building to coordinate with the new outpatient building will give the hospital a new look. The No. 3 residential building project was also delivered during the year, thus solving the problem of housing difficulties for young workers. Heating was installed in the hospital warehouse and 13 small bungalows, which improved the office environment of the general affairs department, the medical equipment department, and the protection department. It also provided accommodation for single workers. Invested more than 100,000 yuan to build a 25 cubic meter septic tank. During the year, the hospital invested more than 1.2 million yuan to purchase a new high-end digital color Doppler ultrasound diagnostic system, two ECG monitors, ECG monitoring, pacing, defibrillator, and multi-function mother. One baby monitor, one trauma treatment instrument, one anesthesia machine, and 10 emergency room rescue beds have made the hospital 's diagnosis and treatment level a new level, and also created certain basic conditions for the establishment of the emergency department.
Sixth, the prevention and health care work has been continuously improved this year. We insisted on conducting monthly regular meetings for health workers in villages in xx towns, so as to achieve the situation and report the situation; in the vaccination work, the IV vaccine coverage rate reached 96%. The neonatal hepatitis B vaccination rate was 98%. Two provinces were successfully completed, and the vaccination rate was 98%. 24 tuberculosis patients were found, 18 cases were referred, and 10 people were supervised. The new rural cooperative medical care work carried out smoothly, and the participation rate in the xx area reached 85.9%. In the integrated management work, according to the six unified requirements, the village health organizations have entered a standardized track. This year, the town's health clinics purchased 1.7 million yuan of medicines according to the integrated management of designated pharmaceutical companies, ensuring the quality of the drugs and reducing the quality. Virtual high drug prices. In order to further strengthen the maternal and child health work, the anti-protection comrades and the village health personnel work closely together to find out, investigate and mobilize maternal hospital delivery, screening 651 pregnant women, 49 high-risk pregnant women, 632 hospitalized for the whole year, high-risk hospital delivery rate 96%, the hospital delivery rate reached 95.6%;
7. The transformation of the medical service model is fruitful and continues to implement the service model of “patient selection doctor” and “patient selection medical team”, so that patients can understand the hospital through the hospital briefing, department briefing, doctors and nurses profiles, etc., to understand the visiting department and attending The doctor chooses the medical staff he trusts for treatment. Adhere to the doctor-patient talk system, promote communication between doctors and patients, and enable patients and their families to assist each other in the process of medical treatment, which is beneficial to the rehabilitation of patients and the work of medical staff. The establishment and improvement of the three-level quality control system, so that the quality control organizations at all levels have a clear division of labor and mutual cooperation, guiding, supervising and improving the quality of medical care, stimulating the enthusiasm and creativity among medical personnel, and the service level has been significantly improved. . At the same time, it also created a good medical environment for patients, protected the patient's right to choose and know, and improved the relationship between doctors and patients and the hospital .
8. Further standardize the medical management behavior and the hospital affairs disclosure system according to the Ministry of Health's "Implementation Opinions on the Classification Management of Urban Medical Institutions" and "Several Provisions on the Medical Behavior of Standardized Medical Institutions in Qinghai Province", to make the irregular medical behavior existing in the hospital Serious self-examination and self-correction, after careful rectification, proper handling, and correction of non-standard medical behavior, the policy awareness of leaders at all levels has been significantly improved. At the same time, the system of openness of the hospital affairs was enlarged. The public content involved the hot issues such as employee housing allocation, drug procurement, and personnel training, as well as the introduction and implementation of major decisions such as personnel system reform and distribution system reform. The public method, in addition to the employee representative assembly as the main carrier, complements the hospital weekly meeting, the shift meeting, the symposium, the public notice column, etc., and pays attention to the role of social supervision, so that the openness of the hospital affairs gradually moves toward a more complete operation. system.
Nine, go all out to do a good job in the prevention and treatment of SARS in response to the occurrence of atypical pneumonia. Our hospital established the xx hospital atypical pneumonia response leading group and the treatment team, and formulated the "Atypical Pneumonia" emergency treatment plan for our hospital. , "Prevention and Prevention of Infectious Atypical Pneumonia", "Working Program on Prevention and Treatment of Infectious Atypical Pneumonia from 2004 to 2005" and "Working System for Prevention and Treatment of SARS", opened an independent "heating clinic" and rebuilt infectious disease District, improved the "Infectious Disease Area Isolation System", "Prevention and Treatment of SARS Outpatient Separation System" and " Hospital Treatment and Treatment of Atypical Pneumonia Patients Disinfection and Isolation Work" and "Emergency Plan for Public Health Emergencies". And timely communicate with the relevant departments of the higher authorities on the prevention and treatment of atypical pneumonia related files, and gradually improve the various work practices. In the investigation of the epidemic situation, 432 people were observed in the family isolation, and 1 person was inspected in the hospital. All the cases were dismissed on July 3 this year, and there was no SARS epidemic. Through extensive publicity to prevent "non-" knowledge, all the staff in the hospital worked together to achieve gratifying results in the prevention of "non-" work in our school. The Party branch and xxx comrades of the hospital were respectively awarded the "Supreme Code of SARS" prevention and treatment by the CPC Central Committee. Organization 'and 'advanced individual'" honorary title.
X. Grasping ideological and political education and creating a good political atmosphere Ideological and political work is an important part of the construction of spiritual civilization in hospitals . In practice, the first is to adhere to the branch center learning system and strengthen the ideological and political construction of the leadership team. In terms of learning methods, the combination of concentrated learning and self-study, writing reading notes and discussion discussions, focusing on theory and practice, and enhancing learning Timeliness and relevance. The second is to strengthen the ideological and political work of the staff in response to the new situation and new problems in the reform process, educate everyone to proceed from the overall situation, proceed from the long-term interests, and adopt a good attitude to reform, correctly handle the dialectical relationship between reform and development, and stabilize the staff's emotions. And promoted hospital reform.
XI. Grasping the construction of the industry's work style and improving the overall quality of employees This year is the second year of the second year of health management. According to the requirements of the “Responsibility Book of Health Development Targets of xx Towns in 2004”, combined with the actual situation of the hospital , the whole hospital has launched a competition for “people”. Reassuring the hospital " activities, making it an important part of the spiritual civilization construction of our hospital. The activity was based on the “Proposal for the Establishment of “People's Reassuring Hospitals ” Campaign”, with the goal of creating a civilized department, focusing on improving the overall quality of medical staff, starting with education, starting with patient satisfaction, from patients. The unsatisfactory place has been re-emphasized, highlighting the theme of “all patient-centered, medical quality as the core”, insisting on reconciliation and construction, and insisting on the implementation of “patient selection doctor” and the construction of the wind to solve the problem. The hot and difficult issues in the school have brought the construction of our industry to a new level.
12. Grasping the organization of the party and the masses, giving play to the role of the battle fortress, strengthening the construction of the party and group organizations is another important content of the spiritual civilization construction of our school. There are 21 party members and 26 members in the hospital . The majority of Communist Party members and Communist Youth League members are the backbone and new force in hospital construction. In the reform and development of the hospital , they conscientiously implemented the party's various principles and policies, consciously enhanced the awareness of reform, responsibility and overall situation, and actively participated in the reform and development of the hospital , and played the role of the fighting bastion of the party and the group.
13. Grasping the construction of hospital culture and promoting the development of spiritual civilization The healthy and uplifting cultural and sports activities can not only enrich the cultural life of employees, cultivate the sentiment of employees, enhance the exchange of ideas, optimize the overall quality, but also stimulate and create a sense of unity and cooperation. And the team spirit has an irreplaceable subtle influence, and is an effective carrier for strengthening the construction of spiritual civilization in our hospital. This year, due to the special requirements of infrastructure construction and prevention and treatment of "atypical pneumonia", our institute has cancelled many cultural and sports activities. However, the spirit of dedication and unity of the employees has shown the educational function of hospital culture. In the whole year, a total of 4 publicity clinics were organized, and the adjustment and guidance of rural grassroots industrial structure was completed. In the assistance work, the xxx hospital provided assistance to the six-hole shadowless lamp, and subsidized more than 300 people in rural areas to participate in the new type of cooperative medical care in rural areas, reducing the medical expenses of the destitute patients by more than 24,000 yuan, and donating more than 7,000 yuan to the Red Cross and patients with difficulties. It embodies the traditional virtues of the broad masses of employees who are dedicated to love, help the poor, help others, and the Chinese nation's "one party has difficulties and all parties support".
In short, in 200x, we undertook a good momentum of development in 2003, successfully completed the tasks of 2004, and laid a solid foundation for sustainable development in 200x. We are confident that at the dawn of the new year, we will work hard for the development of the local medical and health care and social progress with the spirit of arrogance, hard work, and pragmatic work style, and relieve the suffering of the majority of patients. Reinventing the power of health.