Summary of the construction of Chinese medicine culture in hospitals
Chinese medicine culture is an important part of the excellent traditional culture of the Chinese nation. It is the spiritual wealth and material form formed during the development of Chinese medicine. It is the thought and method system for the Chinese nation to recognize life, maintain health and prevent disease for thousands of years. It is the inner spirit and ideological foundation of Chinese medicine service. Traditional Chinese medicine hospital is an important place for the inheritance, innovation, display and dissemination of Chinese medicine culture. Our hospital attaches great importance to the construction of Chinese medicine culture. The development of Chinese medicine culture construction in our hospital in the past year is summarized as follows:
I. Clarifying the guiding ideology, basic principles and main objectives The construction of Chinese medicine culture in our hospital is based on traditional Chinese medicine culture. With the core values of cultivating and advocating Chinese medicine culture as the core, we will innovate and develop on the basis of inheriting tradition. Concepts, behavioral norms, environmental image and other aspects fully reflect the characteristics of Chinese medicine culture, further enhance the cultural heritage of Chinese medicine in our hospital, and highlight the cultural atmosphere of Chinese medicine. Starting from the actual situation of our hospital, the "Chinese hospital medicine culture construction implementation plan was established, and the leading organization of Chinese medicine culture construction was established. The construction of Chinese medicine culture promoted the construction of department, technical service, academic research, talent cultivation and other work levels. Continuously improve, through the construction of Chinese medicine culture, the people of the people can truly feel the unique advantages of traditional Chinese medicine from the aspects of diagnosis and treatment environment, treatment methods and service attitudes.
Second, carry out the hospital culture construction value concept system to deeply explore the values of "medicine is benevolence" and "big doctor sincerity" in the Chinese medicine culture, and fully embody the Chinese medicine culture in terms of ideological concepts, value orientation and cultivation guidelines.
1. The development strategy adheres to the direction of running a hospital based on Chinese medicine and maintains the advantages of traditional Chinese medicine. Determined the development strategy of “Science and Technology, Establishing a Brand, Relying on Patients, Caring for Life”, continuously strengthening the technical content, introducing modern medical equipment, creating specialties, creating specialist advantages, providing scientific and standardized for each patient. Standardized, humanized, and fully reflected the medical services of traditional Chinese medicine.
2. Established the service concept of “civilized medical practice, family service, honesty and self-discipline, and sincerity and diligence”, putting the interests of the patients in the first place, respecting, caring, and moving people. Zhang smiles, a greeting, a detailed admission, a comfortable bed, a pot of hot water, a clean environment, to provide patients with warm, attentive service.
3. The purpose of the hospital adheres to the tenet of “sincerely caring, keeping promises, standardizing services, and scientific management”, promoting the construction of hospital culture, building a style of work, and continuously improving the management level of hospitals.
4. The spirit of the hospital promotes the spirit of “unity, diligence, rigorousness, innovation, and philanthropy” to improve the quality of Chinese medicine services, expand social influence, and realize the organic unity of material civilization, spiritual civilization and management civilization.
5, the hospital song: concentrated collective wisdom, the preparation of the hospital song, Chinese medicine culture has a profound heritage, a long history. The Chinese medicine practitioner shoulders the historical mission of inheriting and carrying forward the excellent culture of Chinese medicine and the hope of the health of the people. It is necessary to unite and strengthen itself, strive for the best, and give full play to the advantages of traditional Chinese medicine, and ignite the sun of life with love.
The behavioral norm system fully reflects the Chinese medicine culture in improving the hospital's behavioral norm system. We integrate Chinese medicine culture into various rules and regulations, work norms, and the formulation and implementation of the Staff Code, establish and continuously improve the behavioral norm system, so that its words, deeds, behaviors, and diagnosis and treatment all reflect the connotation of Chinese medicine culture. Encourage all departments to build a personalized department culture with their own characteristics. Form a service culture and management culture rich in the characteristics of traditional Chinese medicine culture, and promote the improvement of service quality and service efficiency.
1. Code of practice for medical treatment is a code of conduct for conducting technical services such as diagnosis of diseases and prescription drugs. It is clear what to do and not to do in the diagnosis and treatment service. It should fully reflect the application of TCM theory and technical methods, and pay attention to the advantages of TCM characteristics, mainly in the process of “seeing, smelling, asking, cutting” and other medical treatments. Chinese medicine characteristics.
2. Speech instrument specification. Our hospital has carried out service etiquette training. Our hospital has carried out service window job skill competitions and assessments many times, and formulated the "Employee Code". We have carried out advanced typical selection and commendation activities for behavioral norms among all employees, and launched family-friendly services and other activities. The tree is typical, playing an advanced model to take action. Medical staff are required to follow the civilized service terminology when using patients and their families. Use civilized words such as "Hello", "Please", "I'm sorry", "Thank you for cooperation", etc., to have a name and be polite Third, we must use a friendly language, advocate civilized respect, prohibit the use of taboos and so on.
Teaching and inheritance norms. Standardizing the teaching inheritance behavior is conducive to the development of Chinese medicine culture in our hospital, and is also conducive to the cultivation of talents in our hospital and the long-term development of hospitals. The standard of teaching inheritance is the code of conduct for teaching, teaching and practicing in the field of teaching, promoting the fine tradition of teaching and respecting teachers and teaching and learning. The teacher should be a teacher, a self-cultivation, a person who is easy to treat, a talented person, a teacher, a professional, and an oral. Heart-teaching, teaching students according to their aptitude, following the rules and temptations, non-people do not teach, not true, don’t show people rules, students should respect the teacher, be humble and respectful, persevere, hardworking, diligently seeking ancient training, learning from the crowd, Learn to be one-of-a-kind, think about your potential, inherit innovation, and keep pace with the times.
The environmental image system fully reflects the Chinese medicine culture in the optimal hospital environmental image system.
1. Architectural appearance and courtyard construction At present, our institute is carrying out environmental transformation work, and the unique architectural style fully reflects the spirit of “humanistic care”. The color of the building, combined with the ancient Chinese architectural habits, uses yellow, rice, gray, brown, etc., according to local conditions, reasonable mix, reflecting the traditional Chinese architectural style. The interior halls, corridors, waiting areas, clinics, inpatient halls, corridors, nursing stations, office areas and other decorative aspects will fully display the rich connotation of Chinese medicine culture and create a rich Chinese medicine culture atmosphere.
2. After the completion of the construction, we will make some Chinese medicine knowledge publicity columns and exhibition boards, and pictures and texts containing Chinese medicine allusions, Chinese medicine knowledge, traditional Chinese medicine anecdotes in ancient literary works, etc., carrying forward the history of Chinese medicine and the development of our hospital, and also let patients More understanding of the hospital concept of our hospital and the characteristics of Chinese medicine treatment. It mainly promotes and introduces the basic knowledge of Chinese medicine, health care and health care methods, as well as methods for prevention and treatment of common diseases and frequently-occurring diseases of traditional Chinese medicine, the identification and efficacy of traditional Chinese medicines, the common sense of Chinese medicine decoction and the special treatment methods of our hospital.
3. The newspaper reported the history and culture of Chinese medicine through the hospital report, publicized the direction and purpose of the hospital, publicized the knowledge of Chinese medicine, publicized the hospital service features and brand, and displayed the unique hospital culture.
4. Hospital website. Our hospital also expands hospital awareness and promotes Chinese medicine culture by establishing a hospital website. The layout of the website is simple, the style is very Chinese, and people feel the characteristics of traditional Chinese medicine. The brown color is rendered in antique style.
In short, the construction of Chinese medicine culture in our hospital has just started. There is still a lot of work to be done in the future, and the road is still very long. We will certainly continue to do our job better.
I. Clarifying the guiding ideology, basic principles and main objectives The construction of Chinese medicine culture in our hospital is based on traditional Chinese medicine culture. With the core values of cultivating and advocating Chinese medicine culture as the core, we will innovate and develop on the basis of inheriting tradition. Concepts, behavioral norms, environmental image and other aspects fully reflect the characteristics of Chinese medicine culture, further enhance the cultural heritage of Chinese medicine in our hospital, and highlight the cultural atmosphere of Chinese medicine. Starting from the actual situation of our hospital, the "Chinese hospital medicine culture construction implementation plan was established, and the leading organization of Chinese medicine culture construction was established. The construction of Chinese medicine culture promoted the construction of department, technical service, academic research, talent cultivation and other work levels. Continuously improve, through the construction of Chinese medicine culture, the people of the people can truly feel the unique advantages of traditional Chinese medicine from the aspects of diagnosis and treatment environment, treatment methods and service attitudes.
Second, carry out the hospital culture construction value concept system to deeply explore the values of "medicine is benevolence" and "big doctor sincerity" in the Chinese medicine culture, and fully embody the Chinese medicine culture in terms of ideological concepts, value orientation and cultivation guidelines.
1. The development strategy adheres to the direction of running a hospital based on Chinese medicine and maintains the advantages of traditional Chinese medicine. Determined the development strategy of “Science and Technology, Establishing a Brand, Relying on Patients, Caring for Life”, continuously strengthening the technical content, introducing modern medical equipment, creating specialties, creating specialist advantages, providing scientific and standardized for each patient. Standardized, humanized, and fully reflected the medical services of traditional Chinese medicine.
2. Established the service concept of “civilized medical practice, family service, honesty and self-discipline, and sincerity and diligence”, putting the interests of the patients in the first place, respecting, caring, and moving people. Zhang smiles, a greeting, a detailed admission, a comfortable bed, a pot of hot water, a clean environment, to provide patients with warm, attentive service.
3. The purpose of the hospital adheres to the tenet of “sincerely caring, keeping promises, standardizing services, and scientific management”, promoting the construction of hospital culture, building a style of work, and continuously improving the management level of hospitals.
4. The spirit of the hospital promotes the spirit of “unity, diligence, rigorousness, innovation, and philanthropy” to improve the quality of Chinese medicine services, expand social influence, and realize the organic unity of material civilization, spiritual civilization and management civilization.
5, the hospital song: concentrated collective wisdom, the preparation of the hospital song, Chinese medicine culture has a profound heritage, a long history. The Chinese medicine practitioner shoulders the historical mission of inheriting and carrying forward the excellent culture of Chinese medicine and the hope of the health of the people. It is necessary to unite and strengthen itself, strive for the best, and give full play to the advantages of traditional Chinese medicine, and ignite the sun of life with love.
The behavioral norm system fully reflects the Chinese medicine culture in improving the hospital's behavioral norm system. We integrate Chinese medicine culture into various rules and regulations, work norms, and the formulation and implementation of the Staff Code, establish and continuously improve the behavioral norm system, so that its words, deeds, behaviors, and diagnosis and treatment all reflect the connotation of Chinese medicine culture. Encourage all departments to build a personalized department culture with their own characteristics. Form a service culture and management culture rich in the characteristics of traditional Chinese medicine culture, and promote the improvement of service quality and service efficiency.
1. Code of practice for medical treatment is a code of conduct for conducting technical services such as diagnosis of diseases and prescription drugs. It is clear what to do and not to do in the diagnosis and treatment service. It should fully reflect the application of TCM theory and technical methods, and pay attention to the advantages of TCM characteristics, mainly in the process of “seeing, smelling, asking, cutting” and other medical treatments. Chinese medicine characteristics.
2. Speech instrument specification. Our hospital has carried out service etiquette training. Our hospital has carried out service window job skill competitions and assessments many times, and formulated the "Employee Code". We have carried out advanced typical selection and commendation activities for behavioral norms among all employees, and launched family-friendly services and other activities. The tree is typical, playing an advanced model to take action. Medical staff are required to follow the civilized service terminology when using patients and their families. Use civilized words such as "Hello", "Please", "I'm sorry", "Thank you for cooperation", etc., to have a name and be polite Third, we must use a friendly language, advocate civilized respect, prohibit the use of taboos and so on.
Teaching and inheritance norms. Standardizing the teaching inheritance behavior is conducive to the development of Chinese medicine culture in our hospital, and is also conducive to the cultivation of talents in our hospital and the long-term development of hospitals. The standard of teaching inheritance is the code of conduct for teaching, teaching and practicing in the field of teaching, promoting the fine tradition of teaching and respecting teachers and teaching and learning. The teacher should be a teacher, a self-cultivation, a person who is easy to treat, a talented person, a teacher, a professional, and an oral. Heart-teaching, teaching students according to their aptitude, following the rules and temptations, non-people do not teach, not true, don’t show people rules, students should respect the teacher, be humble and respectful, persevere, hardworking, diligently seeking ancient training, learning from the crowd, Learn to be one-of-a-kind, think about your potential, inherit innovation, and keep pace with the times.
The environmental image system fully reflects the Chinese medicine culture in the optimal hospital environmental image system.
1. Architectural appearance and courtyard construction At present, our institute is carrying out environmental transformation work, and the unique architectural style fully reflects the spirit of “humanistic care”. The color of the building, combined with the ancient Chinese architectural habits, uses yellow, rice, gray, brown, etc., according to local conditions, reasonable mix, reflecting the traditional Chinese architectural style. The interior halls, corridors, waiting areas, clinics, inpatient halls, corridors, nursing stations, office areas and other decorative aspects will fully display the rich connotation of Chinese medicine culture and create a rich Chinese medicine culture atmosphere.
2. After the completion of the construction, we will make some Chinese medicine knowledge publicity columns and exhibition boards, and pictures and texts containing Chinese medicine allusions, Chinese medicine knowledge, traditional Chinese medicine anecdotes in ancient literary works, etc., carrying forward the history of Chinese medicine and the development of our hospital, and also let patients More understanding of the hospital concept of our hospital and the characteristics of Chinese medicine treatment. It mainly promotes and introduces the basic knowledge of Chinese medicine, health care and health care methods, as well as methods for prevention and treatment of common diseases and frequently-occurring diseases of traditional Chinese medicine, the identification and efficacy of traditional Chinese medicines, the common sense of Chinese medicine decoction and the special treatment methods of our hospital.
3. The newspaper reported the history and culture of Chinese medicine through the hospital report, publicized the direction and purpose of the hospital, publicized the knowledge of Chinese medicine, publicized the hospital service features and brand, and displayed the unique hospital culture.
4. Hospital website. Our hospital also expands hospital awareness and promotes Chinese medicine culture by establishing a hospital website. The layout of the website is simple, the style is very Chinese, and people feel the characteristics of traditional Chinese medicine. The brown color is rendered in antique style.
In short, the construction of Chinese medicine culture in our hospital has just started. There is still a lot of work to be done in the future, and the road is still very long. We will certainly continue to do our job better.
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