Summary of the 2019 work of the Pharmacy Department of Nursing Home

The work in XX is coming to an end. This year is a year in which our hospital has continuously deepened reforms, accelerated development, and improved efficiency. It is also a hospital management year with the theme of patient-centered and improving medical quality. Under the correct leadership of the dean of the hospital, the pharmacy department, with the strong support of the brother departments, the comrades of the whole department united and cooperated, and worked hard to complete this year's work. There have been new breakthroughs in the work model and the work style has changed a lot. The work of the whole year is summarized as follows:
I. Economic aspects: The pharmaceutical economy is an important part of drug management. Over the years, the pharmacy has made outstanding achievements in drug economic management. The compliance rate of accounts has exceeded 99.9%, and the rate of loss has been continuously reduced. The price of more than a dozen commonly used drugs has been lowered throughout the year. Affected by the big environment, pharmaceutical sales have declined compared with the same period last year, but revenue still accounts for 65% of the total hospital revenue. Realize the profit of medicines.
2. Quality: The quality of medicines is more important than Taishan. It is the key to the rise and fall of every medical institution. It is also the most concerned issue for patients. We always put the quality of medicines first, and grasp the purchase of medicines. While the supply is safe and stable, we also attach importance to all aspects of the use of drugs, ensuring that patients are safe and effective. Here we would like to thank all the nurses, who strictly control the use of foreign drugs in the hospital, to ensure the timely safety of patients, thank you for their strong support for the work of the pharmacy.
III. Service: The quality of service has been continuously improved and won the trust and satisfaction of patients. During the service process, we were snowing in the winter, and we were facing the hot sun in the summer. It was raining in June. Everyone in the department had a cold, and they didn’t take any breaks. Zheng Kai rushed to pick up the needle while picking up the needle. patient. Wang Yan and Liu Dechun have not rested for a day in the peak season, and they have no complaints. Everyone is on call and does not care about remuneration. In the second half of the year, Chinese medicines have become more work-intensive. Every staff member in the department can't get off work on time in the peak season. They work in obscurity early in the morning and come, and Comrade Liu Dechun is working in the month without a decocting machine. Every morning, from 4 o'clock to 11 o'clock in the evening, I work in parallel, and there is no complaint for creating work that works overtime. The cold winter can't stop our enthusiasm for work, as always, to serve patients. No matter what kind of difficulties are finally overcome, there is no motivation without pressure. Without so many difficulties, there is not so much progress we have today. We also pay special attention to technical services, basic work skills, computers, Russian, ideological and moral education to improve service standards.
4. Learning: Analyze the main gaps of existing staff in the work, then set a targeted learning plan, set the learning content reasonably, arrange a fixed time combined with temporary learning, and do not take more rest time to improve learning. We also attach great importance to quality education, develop high-quality, handle business to achieve multi-faceted, and enrich the knowledge that each position should have when dealing with business. Everyone in the pharmacy department deeply understands the mission of our sanitarium to the society, and consciously enriches itself and keeps on going.
V. Other aspects: With the promulgation of national drug administration regulations, in order to meet the requirements of pharmacy management work, on the basis of conscientiously summarizing management experience, combined with relevant regulations and hospital evaluation standards, the various rules and regulations within the department were supplemented. Newly added the drug management system, the drug management system, the drug check system, the pharmacy and collection office handover system, the business political learning system, supplemented the work quality assessment standards, improved the system, and managed the system. Service by system norms. Actively echoed the various calls in the hospital and timely conveyed the spirit of the conference archives.
There are still many shortcomings in the work, such as the skills and attitudes of Windows services, and Russian learning needs to be further strengthened. It is also necessary to strengthen the intensity and depth of drug quality management and strengthen communication with the clinic. Enhance the ability of the Pharmacy Department to support other departments and the level of service to patients. Enhance the spirit of the department to forge ahead, but also to promote the service of patients with the spirit of ownership.
Work plan for XX: 1. Closely cooperate with the clinic to ensure the safety and effectiveness of clinical medication. 2. Strengthen the training of clinical pharmacists. 3. Implement clinical guidelines for antibiotics, and understand and guide clinical application. 4. Further standardize the monitoring of adverse drug reactions, closely cooperate with relevant departments such as medical care and nursing, and report reports on adverse drug reactions in a timely manner.
In the new year, Comrades of the whole comrades will continue to carry forward the spirit of hard work, innovation and innovation, work hard, actively work, and create greater economic benefits for the prosperity of nursing homes.