Summary of personal work of the Bureau of Letters and Calls

First, the main work
1. Receiving visits from the people, rationally diverting them and ensuring the order of letters and visits.
After coming to the letter and visit bureau, according to the leadership arrangement, I first went to the visiting section to help the work. With the help of the leaders and colleagues, I personally participated in the reception of the people, maintained a good attitude, listened carefully to the problems they reflected, and rationally diverted according to different situations. For those who really reflected the problem, according to the territorial management, who is in charge The principle of who is responsible shall be handled by the relevant units within a time limit; for those who have no reasonable appeal or have no current policy basis, patiently do their ideological work to ensure that no over-level visits, repeated visits, and social stability in the city are maintained. In addition, I also undertaken the investigation and mediation of contradictions and disputes, summed up the information reported by the towns, and formed the minutes of the city's investigation and mediation meeting, and reported it to the XX Letters and Visits Bureau.
2. Carefully read the letter from the people, do a good job of online entry, and promote the construction of information technology for letters and visits.
Due to the nervousness of the staff, I have been working in the letter department for a period of time according to the leadership arrangement. The main task is to read the letters from the people and enter relevant information into the online information database. Then, according to different situations, the letters will be handed over to the relevant responsible departments, and processed within a time limit to solve the problems reflected by the people to the utmost extent.
3. Manage Jinhong.com to send and receive texts, and coordinate services to ensure the normal operation of the overall work. I have been lucky enough to work in the office for more than two months, depending on organizational needs and leadership arrangements. In the office, I am responsible for the work of sending and receiving documents in Jinhong. At the same time, under the leadership of the director of the office, I will do some small materials, do some small work, and serve other departments to ensure the smooth progress of the overall work.
4. Participate in open interviews with leaders, do a good job in service supervision, and effectively safeguard the interests of the people.
In order to effectively protect the interests of the people and the channels of communication and communication, at the end of each month, a city-level leader will personally receive the visits from the city's trade unions. As a staff member, I was fortunate to participate in public interviews with xxxx city leaders, mainly registration and service work. After the public visit, help the Superintendent to submit relevant cases and timely supervise the supervision.
Second, the main harvest
1. Corrected the working attitude and improved the ideological consciousness. Through the work of the Municipal Bureau of Letters and Calls for half a year, I realized that as a staff member of a state agency, we must first strictly demand ourselves, correct our work attitude, and do a good job in the work of the people with a high sense of responsibility and honor. Secondly, we must raise our awareness. Really put the interests of the people in the first place, and establish the purpose of serving the people wholeheartedly from the heart, truly fulfilling the feelings for the people, the power for the people, and the benefit for the people.
2. Have a full understanding of grassroots work. Through the reception of the people, it was found that the contradictions and disputes were relatively concentrated. The towns and towns mainly based on agriculture mainly involved land allocation, rural cadres, housing land division, and peasant life difficulties. The urban-rural integration mainly involved land compensation, environmental pollution, and compensation for landless farmers. And related treatment issues; the urban area mainly reflects the problems of demolition and resettlement, diversion and resettlement of difficult enterprises, wages and labor insurance; The problem of wages for migrant workers is still very serious. It is very important to understand the work of the grassroots level and to carry out targeted work in the grassroots.
3. Getting a lot of opportunities to learn is important to you. The Bureau of Letters and Calls is a place to train people. Leaders and colleagues are very good. I have learned a lot of good qualities from them, such as dedication, hard work, paying attention to working methods, creating a good department atmosphere, etc. In addition, in business In addition, because of the frequent explanations of many legal issues, I also gained a lot of knowledge and improved my legal level by studying legal files and consulting with my seniors.
4. Recognize the importance and arduousness of grassroots work. Through the realization of the true knowledge, through the understanding of grassroots issues during the work of the Letters and Calls Bureau, we first realized the importance of grassroots work for maintaining the economic and social stability of the city, building a safe Jiaonan and harmonious Jiaonan. Secondly, we realized that the grassroots work is very complicated. I have just been involved in the work. It is a huge challenge. I must do a good job of mental preparation, work and study, improve my ability to do grassroots work in practice, and better serve the people.
Third, there are shortcomings
1. The requirements for yourself are not strict enough. In actual work, there is still a chance of luck. I believe that some work can be done without doing it. We cannot strictly demand ourselves as a member of the Communist Party.
2, the work ideas are not open enough, lack of innovative thinking. In the work, too much pursuit of compliance, not dare to innovate, afraid of making mistakes, doing too many things to worry about.
3. Lack of sufficient grassroots work experience. Although I had a preliminary understanding of the grassroots, I did not personally work at the grassroots level and planned to exercise well in Jiaohe.
4. The business is not skilled enough. Although some progress has been made, there are still many problems in the actual work that I can't master well, and the exchange of relevant business knowledge such as law is not enough.
The past is over, although there are still many problems, I believe that under the care of the organization and leadership, with the help of my colleagues, I will work hard, step by step, and do my job better. Be a qualified Communist Party member and serve the people wholeheartedly.