Summary of personal work of the post office in 2019

The joy of personal growth and the joy of collective harvest have gone through 2019. Looking back on the work in the past year, I am full of enthusiasm: under the correct leadership of the Municipal Bureau, with the joint efforts of the Bureau and all the staff, we have successfully completed the various income plans issued by the Municipal Bureau, and achieved the outstanding results of the Bureau at the beginning of the year. Set goals and sprint goals, achieved the "six major strategies, five improvements, ten jobs" proposed at the beginning of the year, and closer to the "Northeast comprehensive strength first strong county bureau"; let me be confident: next year we will With higher requirements, stricter standards, and a clearer direction to meet 2019; let me experience the joy of growing up: working in such an excellent concentration, through personal experience, witnessing, hearing, and personal experience In order to speed up the process of growth, I experienced a new baptism in my mind and broke the ideological inertia that has been formed for many years.

Below, I report on my work in a few years.

In accordance with the unified arrangements of the Municipal Bureau, I exchanged work with the Gongzhuling Bureau on January 8, 2019. According to the arrangement of the team, I assisted the Director in charge of correspondence advertisement, philately, newspaper and publication, agricultural materials, e-commerce, parcels, confidentiality, network operation, inspection and inspection.

First, assist the Secretary to do a good job in business

1. Letter advertising business: As of the end of November, the business income was 1.642 million, and 88.9% of the annual plan was 1.85 million. Mainly done the following aspects:

In 2009, we made good use of the grain direct subsidy platform, developed the letter “big gift package” business, introduced incentives, and launched professional, network, and marketing platforms to actively participate. In one and a half months, the total marketing spree business was more than 150,000 yuan, three special business dispatch meetings were held, and more than 20 outlets were visited.

Grasp the "letter-day competition", expand the letter business market, introduce relevant business plans, sell more than 700 copies of the "Long live the motherland" book, and form a business income of more than 60,000 yuan; sales of "60th Anniversary of the founding of the People's Republic of China" 6,000 sets of greeting cards Business income of 54,000;

Focus on the 2019 greeting card marketing work, as of December 10, the cumulative completion of the card 1.15 million, completed 90% of the annual plan of 1.28 million.

2. Philatelic business: As of the end of November, the accumulated philatelic business income was 902,000, and the city bureau determined 106.13% of the 850,000.

Do a good job in the sales of the zodiac silver bars of the zodiac, professional departments, marketing teams, branch offices to fully grasp the peak consumption of the Spring Festival, fully tap the market potential, expand the culture and collection value of the zodiac silver bars, and sell a total of 100 zodiac silver bars. Business income of 50,000 yuan;

Do a good job in the sale of daily philatelic products, use the branch office outlets to carry out pk competition, mobilize outlets to sell daily philatelic products, and expand the philatelic market space; use the marketing team to cooperate with the points policy to carry out marketing philatelic activities; use the “cadres to guarantee the rural branch office” "Promoting the cooperation between the cadres and the branch offices, through a series of activities and the introduction of philatelic policies, expanded the philatelic market space and expanded the philatelists;

Do a good job in the sales of the "Collection of 20 Years of the Philatelic Book", through the special sales work, explore the market space, establish a sales network, a total sales of nearly 70 volumes, forming a business income of more than 270,000 yuan;

Do a good job in the sale of the philatelic products of the theme of the 60th anniversary of the founding of the People's Republic of China.

We will do a good job in booking new mail in 2019. As of December 19, we have a total of nearly 1,300 sets, and we expect to complete 1,500 sets.

3. Newspaper and newspaper issuance business: As of the end of November, the business income was 804,000 and the turnover was 3.5 million.

Pay close attention to the improvement of the quality of delivery services, the level of service directly determines the size of business development, through service upgrades to drive business upgrades, customer upgrades.

We will do a good job in the construction of the delivery network, through the inspectors and the segment, the delivery of the network delivery point satisfaction return, the delivery of the mileage verification, to provide a detailed decision-making basis for the continuous optimization of the delivery network.

Promote the management of the delivery site, actively implement the “6s” management of the director in accordance with the standards of modern enterprise production sites, and build a delivery team with high business quality, strong service capability and strong discipline.

Actively grasp the 2019 newspapers and periodicals collection work, through the holding of professional newspapers and periodicals, through communication with local party committees, through the special dispatch meeting, as of December 20, I have completed the circulation of 3 million newspapers and periodicals.

4. Agricultural resources business: As of the end of November, the accumulated business income was 205,000, including 1459 tons of Dafei and 1010,000 yuan for 10 years.

In the sales of Dafei in 2009, there were two units of Baoquan and Huaide that exceeded 200 tons. The market coverage of the outlets was broader, the income level of the business was improved, and the personal interests were abundant, which promoted the agricultural resources. Sustainable and healthy development of the business.

Every effort is made to obtain the source of goods. Under the premise of ensuring no backlog, the supply of goods has become a crucial bottleneck restricting the growth of agricultural resources. Together with the agricultural resources department, different manufacturers, provincial companies, municipal bureaus, brothers, channels, and social agents have achieved the expected results.

Expected effect.

We have done a good job of returning work and after-sales service for agricultural materials business. In response to the national drought in 2019, different levels of fertilizers were not released in individual plots of our bureau, and we took advantage of this opportunity with the agricultural resources department to carry out the customer. The vigorous return visit has expanded the reputation and popularity of the postal fertilizer, ensuring the healthy development of the agricultural business.

We have completed the ordering work of the Dafa business in 2019. Based on the experience of the previous years and the actual situation of the market, we have comprehensively defined various aspects of the agricultural business plan for 2019 to ensure the continuous expansion of the scale of agricultural business in 2019. Reduce, increase the profit margin.

5. E-commerce business: As of the end of November, the total e-commerce business income was 659,000, mainly focusing on the following tasks:

The concentrated breakthrough of the newsletter business, taking the savings business newsletter as the leader, and doing the express delivery business newsletter. Through the system business development plan, the introduction of incentive policies, cadres and insurance, the implementation of the backlog of newsletter development goals to the professional, network, desk, tellers, clear responsibility system, clear progress targets, a daily report, five days a notification, formed Better results. Express delivery business newsletter, relying on the express delivery business platform, through the salesperson "speak more words", to increase the increase in the teller's rate, the express business newsletter revenue has been stable at more than 70%.

The platform-based charging service was fully launched, making full use of the e-commerce platform, and 22 electronic branch offices all started to charge the fee-based business. Since July, the accumulated charges have been nearly 300,000, which has brought stable income to the high-end use. The team has promoted the development of other businesses such as finance, philately, and homesickness.

The online flower and air ticket business is in the ascendant, and both new businesses have achieved zero breakthroughs and are currently in the market.

1. For the Changchun postal car running time adjustment, all night flight operation, express sorting and sinking, escort outsourcing, the use of special pouches, etc., do network-related operations and other related work to ensure smooth production, safe operation, production and operation Units and links provide support.

2. In view of the overall concept of “building the first strong county bureau in the Northeast”, under the premise of continuous improvement of business standards, inspection and inspection work must be carried out first. At the beginning of the year, the urban network points were assigned to the management of the business bureau, and equipped with special inspectors to enrich the strength; 35 rural outlets were re-sliced ​​according to the scale of business, and the performance of inspectors was linked to the performance of the managed outlets; The branch office guarantees the role and enhances the management level of the branch office; promotes the management effect of the outlets through the combination of field inspection and dispatch report to the countryside; focuses on the requirements of the provincial and municipal bureaus, the rural branch office compliance work, the electronic branch office window investment system application, and delivery The system is on-line, the use and management of special pouches, the construction of “small homes”, the construction of boutique outlets, and the upgrading of outlets; the implementation of the mobile red flag appraisal work in the business bureau, and the launch of the star-rated township postman evaluation activities in the Investment and Investment Bureau. Promote improvement by activities; focus on the lack of supervision left behind by the auditing of banks, with the safety of funds as the top priority, and the implementation of key systems as a necessary means to ensure the integrity of funds, people, mail and venues. .

3. Taking the new processing rules as an opportunity to strengthen the guidance and management of the confidential work, and under the premise of ensuring the absolute safety of the mail and the venue, carry out various tasks to ensure that the employees are qualified, the morality is correct, the business is fine, and the links are in place. The management personnel checked in place, the patrol was in place, and the hardware facilities were put in place.

Third, do a good job in various topics

1. Do a good job in cadres to protect rural branch offices. Since the cadre packaged rural branch office activities in May, cadres and outlets have joined forces to actively integrate and form a good development atmosphere. To ensure the effectiveness of this activity, it will not leave the scene. Regrettably, four special meetings were held to clarify responsibilities, clarify goals, clarify measures, and clarify time. I personally guarantee the outlets, ensure that I visit twice a month, and do my best to help Baobao outlets to develop business, thinking about the law, making a way out, getting difficult, and solving difficulties.

2. Grasp the various competitions, promote the great development of the business through the competition, exercise the team, unite the people, enhance the morale, and integrate the relationship.

Do a good job in the insurance business "thousands of hundred Dalian single, fight for advanced security" competition;

Grasping the activities of the whole district, stimulating business growth, and realizing the development ideas of the whole district, "grasping the city and strengthening the development of rural branch offices";

Grasping the "100-day contest of letters" from July 20 to October 30, effectively reflecting the core strategic position of the letter business;

3. Do a good job in the exchange study between the Brothers Bureau and the work of the rural work conferences in the province. Through exchanges and exchanges, the business development will be promoted, together with Lishu, Shuangliao, Yitong, Shulan, Huichun, Fuyu, Lanshi, Changling. , Ganan and other bureaus for business exchange; at the same time, the province's rural work conference was successfully held in our bureau.

4, do business income, marketing work

In view of the development of more than 10 businesses, in line with the principle of taking the lead, each business has set an example by itself, regardless of the size of the quota, the income level, starting from me, from the letter package, balance growth, insurance sales, fund sales, the long-lived book of the motherland, The 60th anniversary of the founding of the People's Republic of China to the homesick month, greeting cards, newspapers, new postal reservations, a responsibility, a duty.

5. Communicate and coordinate with relevant major customers, strengthen communication with greeting cards, industry newspaper customers, and philatelist members, and set up a platform for communication and communication of business departments by convening meetings and holding events to promote business. exhibition.

Positive actions come from the correct thinking. In the past year, in the purpose of learning, we have actively integrated into the new collective, and have truly felt the style and style of the overall situation, mainly grasping the following aspects:

1. Positioning and learning and improving throughout the work

According to the arrangement of the city bureau, I belong to the exchange work, and there is always one for my own identity.

A clear understanding, in the whole process of work, in the principle of solidarity and cooperation to obey the overall situation, courage to take responsibility, coordinate and communicate in a timely manner, in charge of the orderly work, strengthen the implementation of the principle of work, the study and improvement throughout the work.

1. According to the arrangement of the municipal bureau, I belong to the middle level of the unit . In the division of labor, I carry out the division of labor according to the members of the team. This special status should always focus on the overall situation in the work, and be a supporting role in the leadership position, but in the work of the management. It is the protagonist; it is the supporting role in the decision-making of the giant view, and the protagonist in the suggestion of the staff; it is the supporting role in the overall work, and the protagonist in the individual work; the supporting role in forming the core, and the protagonist in the maintenance of unity.

Coordination and cooperation, we must not only communicate well with the leaders, but also communicate with the professional departments, but also to communicate with the outlets. For some work, cross-cutting and marginal work, that is, not pushing each other, not even The painting is for the prison. It is necessary to emphasize the overall situation, correct attitude, support each other, and coordinate and cooperate in a timely manner.

Solidarity and overcoming liberalism. First of all, it is strict with the law, consciously abide by the principles of organization, obey the overall situation, is not conducive to unity, does not say anything, is not conducive to unity, does not do, resolutely resist and overcome liberalism, not care.

2. Be brave enough to take responsibility, be bold and responsible for the work in charge of their own duties within the scope of their powers, creatively implement the problems, and independently resolve the contradictions and problems encountered in the work, for the in charge of the work, under the overall unification of a game, decisive decision-making Express your opinions, present your opinions, and supervise their implementation. The second is to be responsible and strict in management. In the work of the management, clarify the priorities and priorities, standardize the procedures, and pay attention to methods.

3. The purpose of communication is to learn and improve, and to apply what you have learned. In the past year, on the one hand, to learn from theory and books, to enrich yourself and enrich yourself, and to practice learning, to learn from all the cadres and workers of Gonggaoling, I am going There are 41 outlets under the jurisdiction, more than 3 times at the grassroots level, and more than 10 times at individual outlets. Various research work has been carried out, and more than 90% of the employees can name them.

Second, the realm of promotion is the main theme

To measure whether a person is progressing or not, the key is to see the extent of his sublimation. I always emphasize that I am working in Gongzhuling, just like Liu Wei entered the Grand View Garden, to see what is fresh and to see what is interesting. Indeed, I think that the team with the core of Director Li and the broad masses of cadres and workers are full of ambition, big goals, big goals, big minds, not tempted by the immediate interests, not proud of the current small wins, not confusing for temporary development, not for The fly is small and cares, not satisfied by the province's leading, not for the brethren to see and be happy. It is neither good nor high, nor blaming others; neither boasting nor arrogant.

Only when the realm is elevated, can we dare to do things, do things, do things, do things, do good things, and I have two deepest feelings: one is to strengthen my confidence in doing business, and the other is to find a way to do things.

2019 has passed, and looking forward to 2019 is still a long way to go. No matter whether I continue to communicate in Gongzhuling or work in other places, I will only rely on the willingness to work, the marketing determination of thousands of families, the wisdom and wisdom of solving problems, good physical reserves, advanced thinking, and high-level business handling. Ability and learning ability to fully carry out all the work in 2010!