Telecom Account Manager Responsibilities

Part 1: Telecommunications Account Manager Responsibilities

1. Responsible for contacting customers who use telecom services; do a good job in customer business and technical support, and track the use of new services and new products.
2. Formulate annual business plans and business marketing plans for telecommunication services, organize and implement them, and conduct regular statistical analysis of business.
3. Complete the business development indicators and business income indicators.
4. Responsible for external cooperation and related management of telecommunications services.

Chapter 2: Telecommunications Account Manager Responsibilities

1. Responsible for the market development and sales of the company's products, and actively implement and complete the company's annual sales plan;
Second, according to the company's marketing strategy, increase sales value, control costs, expand sales of products in the area under charge, actively complete sales volume indicators, and increase product market share;
3. Maintain good communication with customers, grasp customer needs in real time, prepare project quotations, and negotiate and sign contract terms;
Fourth, dynamically grasp the market price, and provide the market analysis and forecast report and personal work weekly report to the company on a regular basis;
5. Maintain and develop new sales channels and new customers, and independently develop and expand upstream and downstream users;
6. Collect first-line customer information and opinions, and provide reference opinions on the company's marketing strategy and after-sales service.

Chapter 3: Telecommunications Account Manager Responsibilities

1. Responsible for introducing company products and providing services to industry customers and large customers;
2. Develop customers across the country, collect, collate and feedback market information, and provide basic data information required by industry programs;
3. Complete the company's designated sales target by telephone/interview after signing the visit;
4. Share with market members and update market information in a timely manner;
5. Familiar with the communication industry, Internet information products and services.

Chapter 4: Telecommunications Account Manager Responsibilities

Responsible for the analysis of the responsible customers, implementation of the customer retention plan, and the preservation and incremental work of the customers under their jurisdiction.
According to the corporate communication and information application requirements of the company, we will do a good job in the promotion and promotion of “Business Pilot” and do a good job in marketing services.
Do a good job in the investigation, analysis and forecasting of the corporate customer market, understand the customer needs and competitors' dynamics, and provide timely feedback to provide a strong basis for network construction scale and market strategy formulation.
Responsible for the establishment of corporate customer files and dynamic management of customer information, timely update and maintenance of customer data within the scope of authorized management of customers, to ensure the standardization, accuracy and effectiveness of customer data.
Responsible for the marketing work of the managed enterprise customers, and implement the sales and promotion activities of the company's unified organization.
Remind the customers under their jurisdiction to pay the telecommunications expenses in a timely manner, and do a good job of collecting the debts of the customers.
Customer relationship management of existing corporate customers, customer care based on customer service levels and service specifications, thus establishing a solid customer relationship.