Shopping mall security duties

Part 1: The role of the store preservation role responsibilities

1. Seriously study and implement the management system of the top 100, safeguard the interests of the 100 majors and employees, take the people's life and property above all else, the responsibility is more important than Taishan's high sense of responsibility, sense of appointment, fulfill their duties, and complete the tasks assigned by the leadership. Leaders are good candidates, and shopping malls have problems in security firefighting and hold them accountable.
2, study hard and master the new situation, the job skills of the job, improve the ability to ruminate, be loyal to the duties, constantly improve their own quality, strictly implement the safety fire regulations, assist the manager to do a good job in safety precautions, and ensure the safe operation of the mall.
3, according to the requirements of uniform dress, uniform, uniform, adhere to the post, increase patrols, civilized duty, civilized law enforcement, do not do things that harm the interests of the hundred and the employees.
4. Actively participate in the political business activities of the top 100, shopping malls and insurance organizations, consciously abide by the top 100 and shopping mall management systems, concentrate on the work, and be energetic. I am on duty, I am responsible, dare to take care of the rules, not to work, Take power for personal gain, fake public and private. The guards who guard the escalator's exit and exit must keep an eye on the defenders, pay attention to the past customers, find out the situation in a timely manner, do not greedy the law, and cover the bad guys. Otherwise, they will leave the post and transfer their posts until the labor contract is terminated.
5, according to the prescribed time to hand over the class, not empty posts, off-the-job, late, early leave, can not talk to the client, affecting the duty, otherwise, according to the management system of the hundred.
6. The security personnel in the shopping mall must increase the intensity of inspections, find problems, and deal with them in a timely manner, and report to the store manager; at night, they should assist the manager and the director to carefully check the power, cut off the power, clean the cigarettes, garbage, and close the doors and windows. Make sure everything is complete.
7. Due to lack of responsibility, work is not serious, problems and accidents that should not occur, rest, post, and labor contract, until criminal responsibility is pursued.

Part 2: Job Responsibilities for Shopping Mall Preservation

1. Prevent non-business hours guests and non-workers from entering the mall, and be responsible for checking the items brought in by the entry and exit personnel, responsible for the safety of the store;
Second, in the business hours should pay attention to the dynamics of the entry and exit personnel, find suspicious circumstances can be politely questioned and timely notified to the relevant departments;
Third, can discourage the disrespectful or suspicious characters from entering the mall;
4. Strictly control contraband and tools and materials that violate the decoration management regulations to enter the mall;
5. The owner/tenant of the relocation shall be released after carefully approving the relevant documents in accordance with relevant regulations;
6. Protect plants and decorations intact and prevent damage;
7. Inspect and protect facilities in public places, doors and windows of all floors and units shall not be destroyed and shall not be stolen;
8. Inspect the fire equipment at each level, and if it is lost, report it in a timely manner;
9. Inspect the fire protection and public security situation of each decoration unit, dissuade, correct and stop the violations of the construction unit; inspect the construction and decoration personnel documents to prevent various damages and thefts from occurring;
10. Inspect the public security situation at all levels under the jurisdiction of the office and find that suspicious persons or problems are reported and handled in a timely manner;
11. Discourage and stop children from playing on handrails, escalators or elevators;
12. Dissuasion and stop children from chasing and playing in the mall;
13. It is forbidden to take a rest or sleep in a public place in a shopping mall for eating or indecent behavior, except for designated areas;
14. Inspect the situation of the toilets, elevator halls and fire escape passages on all floors, and report the problems in time;
15. Pay attention to the call situation of the walkie-talkie and keep in touch with other positions to prevent various security and fire accidents;
Sixteen, the service is warm and thoughtful, civilized duty, responsive, answering questions, must not shirk or answer "do not know";
Seventeen, protect the good image and mental state, pay attention to grooming, courtesy and courtesy;
18. Complete other tasks assigned by the boss.

Part 3: Responsibilities of the store security staff

Job responsibilities
1. Guarantee the normal operation of the store;
2. Responsible for the safety of store personnel, property and goods;
3. Responsible for the handling and operation of emergencies;
4. Responsible for contact with relevant government departments.
2. Main work:
1. Responsible for the safety of the staff, goods and articles in the mall, responsible for maintaining the security order of the mall and handling emergencies;
2. Responsible for the inspection of the store, preventing theft and handling the theft according to company regulations;
3. Responsible for the work guidance and staff training of safety officers, firefighters and auditors, regularly organize relevant business knowledge and conduct regular assessments;
4. Responsible for superior leaders and foreign guests to protect and escort when they come to the company to ensure safety;
5. Coordinate the business relationship between the government's various security departments and related security departments, coordinate the relationship with various departments of the company, and ensure the safety of the mall;
6. Guide the foreman, team leader, and be responsible for their attendance. Supervise the foreman to attend the attendance of his staff and organize the implementation of emergency measures;
7. Responsible for the fire safety of the mall. Responsible for implementing the fire safety regulations of the superiors, implementing the fire management regulations for supermarket commercial operation specifications, guiding each user to formulate relevant fire protection systems, and discovering potential hazards in a timely manner to contact with relevant local security and fire control personnel to jointly formulate corrective measures and report to the administrative department manager;
8. Responsible for the inspection of fire-fighting equipment in the mall, and keep it in good working condition at any time Assist the engineering department in the inspection and maintenance of fire pumps, pipelines, water tanks and fire elevators;
9. Responsible for the preparation and inspection of fire-fighting equipment, responsible for the formulation and implementation of emergency plans, responsible for professional training and regular drills of volunteer firefighters;
10. Responsible for diverting traffic in front of the store to ensure smooth passage.

Chapter 4: Job Responsibilities for Shopping Mall Preservation

First, the purpose of the system: standardize the company's preservation management
Second, the scope of application: the company's all preservation
Third, the system content:
1. The main scope of work for preservation:
1.1. Fire protection work of the whole plant: fire safety publicity, fire protection knowledge training, fire regular exercise, fire regular inspection, fire incident handling, fire equipment inspection.
1.2. Safety precautions of the whole factory: anti-theft and anti-destruction of machines, equipment, vehicles, materials, etc., personal safety of leaders and employees at all levels, prevention of internal piracy, external theft, and joint theft.
1.3. Under the direct command of the factory manager and general manager, respond to various emergencies.
1.4. Daily training, entry and exit registration, over-supervised supervision and supervision and punishment of relevant factory regulations and factory records.
1.5. Every Monday, Wednesday and Friday physical training, second, fourth and sixth safety theory learning, each physical training and learning time should not be less than 30 minutes.
1.6 Others such as production assistance, temporary service, etc.
2, the image requirements for preservation of working hours:
2.1, dress neat and standard. The tops of the jackets must not be untied freely, and the summer tops must be inserted into the pants as required.
2.2, black shoes must be worn during work hours.
2.3, the general manager, the factory director enters and exits the factory door, the duty room security must be arranged neatly at the entrance of the duty room, and the ceremony is welcomed or released.
2.4. Polite language, conciseness, and humiliation for visiting customers or guests.
3. Maintenance staffing and scheduling:
3.1. All preservation must be eaten and stayed in the factory. Those who need to go out and stay overnight must take time off.
3.2. The company's security team has one captain, one vice captain, and several security guards.
3.3. The security guard is led by the security team leader. When the security team leader is absent, the vice team leader will act as the team leader and the security team leader will report directly to the factory manager.
3.4. Security is to work in three shifts, 8 hours per shift, 7:00 to 15:00 for early shifts, 15:00 to 23:00 for middle shifts, 23:00 to 7:00 for night shifts, and 2 shifts per shift. The successor must hand over the previous class 15 minutes in advance.
3.5, shift every 10 days, shift order is early turn to late, transfer early, late turn.
3.6. The team leader shall check and supervise the work of the security guard and the safety precautions inside and outside the factory.
4. The security guard must strictly abide by the factory rules and regulations, and strictly enforce the penalties within the scope of authorization for employees who violate the factory rules and regulations in strict accordance with the requirements of the factory regulations.
4.1. Attendance supervision: The security guard must supervise the employee's attendance from 7:30 to 8:00, 12:00 to 12:30, 13:00 to 13:30, and 17:30 to 18:00 in the morning to help others. Penalties for punchers and attendance cheaters.
4.2. Meal supervision: The security guard must supervise the company's employees during the meal time, and cooperate with the canteen to impose penalties on those who waste food.
4.3. Behavior Supervision: Penalties for acts that do not meet the factory regulations of the factory.
4.4. Supervision of the workshop office: penalize the behavior of the factory and the office that does not meet the factory regulations.
5. Entry and exit registration: The company implements a strict registration system for people, vehicles and materials entering and leaving the factory. All the time of entry and exit, vehicles and materials are filled out by the security guards. Anyone who refuses to register will have the right to refuse access.
5.1. Personnel registration: Any personnel who enter or leave the factory gate, including employees of the company, must voluntarily perform the entry and exit registration procedures. The employee of the company only needs to sign the door and enter the door, and at the same time press the label on the security duty room. Outsiders must present a valid ID and fill in their name and ID number in person. At the same time, the valid documents will be placed in the security duty room to receive the "temporary access permit". When leaving the factory, take the "temporary access permit" in exchange for your valid certificate.
5.2. Registration of vehicles and goods: Vehicles entering and leaving the factory gate must perform registration procedures. The license plate number of all vehicles is filled in by the security guard.
5.2.1. External trolley or bus: The vehicle driver must present a valid ID, personally fill in the name and ID number, and the number and name of the vehicle. At the same time, the valid documents will be placed in the security duty room to receive the "temporary access permit". When leaving the factory, take the "temporary access permit" in exchange for your valid certificate.
5.2.2. External truck: The vehicle driver must present a valid certificate and fill in the name and ID number, as well as the number and name of the vehicle and the name and quantity of the vehicle. At the same time, the valid documents will be placed in the security duty room to receive the "temporary access permit". When leaving the factory, take the "temporary access permit" in exchange for your valid certificate.
5.2.3. Internal trolley or bus: The number and name of the accompanying personnel shall be filled in by the security guard.
5.2.4. Internal truck: The number and name of the on-board personnel and the name and quantity of the goods in the vehicle shall be filled in by the security guard.
5.3. The “Registration of Entry and Exit” is divided into two parts, which are divided into single-day registration and double-day registration. The daily “entry and exit registration” must be handed over to the factory director before 8:30 the next day, and the previous day’s “entry and exit registration” will be taken away.
6. Emergency collection of emergencies: In the event of an emergency in the company, the factory manager will blow the number to perform the emergency collection. All the security and team leaders and the leader of the team leader must be assembled in the factory parking lot within 10 minutes. The security guard must maintain good order. The factory manager determines the follow-up matters.
7. The daily release and punishment orders must be submitted to the factory manager before 8:30 the next day. The security team leader will hand over the work summary of the previous week to the factory manager before 12:00 every Monday morning, and hand over the work summary of the previous month to the factory manager before 12:00 every morning.
8. Timed patrol: The security guard must conduct patrols and inspections around the workshop, around the workshop, office, and factory every 30 minutes to record suspicious circumstances and penalties.

Chapter 5: Responsibility for the preservation of the store

* Protect the property of the mall and maintain the order of the mall;
* The key protection zones in the area of ​​responsibility shall be strictly guarded and patrolled. If abnormal conditions are found, they shall be dealt with decisively and shall be reported immediately.
* All the people and things that happen in the mall that damage the image of the mall and affect the normal business order of the mall should be stopped in time. If the effect is not stopped, immediately report all the insurance and the manager of the mall for coordination and resolution;
* Familiar with the geographical environment of the responsible area, the distribution of goods, the situation of the responsible persons of each cabinet group, in order to facilitate the work
* Strengthen patrol inspections and find that fire hazards should be reported to the person in charge of the mall and the insurance at the same time as the immediate exclusion, supervision, inspection and treatment methods and results. In the event of a fire, under the unified leadership of the person in charge of the mall, actively organize the rescue and rescue work, and evacuate the people.
* When a public security or criminal case occurs, active and effective measures should be taken to arrest the perpetrators, criminal suspects, and the protection site, report to the insurance in a timely manner, and cooperate with the public security organs.
* Complete the tasks assigned by the mall and all temporary assignments.