Secretarial knowledge > Secretary basis

Business meeting skills


There are often meetings in business contacts. In the meeting, only the attention to reality and art, can get the best results of the meeting. Here are some of the meeting etiquette and techniques:
1. It is best to name the name when greeting. Stepping into the door of the reception room, your first sentence may be: "Hello, I am very happy to see you." But it is better to say: "Manager Wang, hello, I am very happy to see you." According to the test, the latter More enthusiasm than the former.
2. If the other party does not ask you to sit down, you better stand. You shouldn't smoke after you sit down. If the other party asks you to smoke, you should say, "Thank you." Remember, don't get the ash and matchsticks on the floor, it's very inappropriate.
3. Take the initiative to start talking and cherish the meeting time. Although the other party has already learned about your situation and the purpose of your visit, you still need to take the initiative. You can emphasize and explain some issues again. This not only reflects the mental outlook of a person, but also the need for politeness.
4. Please don't rush to show the materials, letters or gifts that you bring with you. Only when you mention these things and have caused interest in the other party is the best time to show them. In addition, you must be prepared in advance. When the other party asks about the relevant questions in the information you carry, you should give a detailed explanation or explanation.
5. Maintain the appropriate enthusiasm. When you talk, if you don't have enough enthusiasm for a certain problem, then the other party will immediately lose interest in talking about this issue.
6. When anger is difficult to suppress, you should end the meeting early. Anger can make you lose the objective scale of understanding others and controlling yourself. Not only does it not help solve the problem, it will make things worse.
7. Learn the art of listening. Listening to two requirements, first of all, to give the other party time to speak, and secondly to listen to "listening to listen to the sound." If the other party speaks first, you must not interrupt the other party. Be prepared to use the right time to respond to each other and encourage them to talk. If you can't listen carefully to someone else's conversation, you can't "listen to the sound", and you can't be alert and subtly answer the other's questions. Remember: good at listening, whether in social situations or at work, is a kind of literacy that one should have.
8. Avoid bad movements and postures. Play with the little things in your hands, use your hands to geography your hair from time to time, stir your tongue, clear your teeth, rub your ears, stare at the nails, the ceiling or the calligraphy and painting behind the other side. These actions are unsatisfactory. You should also not forget your identity to make a pretending gesture, and show off your closeness: "There is nothing to talk about, if you are against others, I will not mention this!" The words and swear words should be avoided.
9, to be good at "reasoning chaos", learn to express clearly. Being good at expression makes people benefit for the rest of their lives. People who do not generalize their speech often cause people's resentment: people who have no focus on narratives and who have confused minds often force people to avoid him as much as possible. Generally speaking, if you never worry that someone will be disgusted with your words, it means that you have caused resentment from others.
10. Be honest, frank, and temperate. If you take a vacation on a small matter, it is likely to put your entire efforts to the bottom. Once the other party suspects that you are dishonest, your various actions will be overshadowed. No one is perfect, so you can talk frankly or admit your own shortcomings or faults. When commenting on a third party, you should not lose the temperament of others. Uncontrolled use of sharp language can only be suspicious: "Who knows which day, he may say me behind the scenes."
11. Make a self-examination of the tone and intonation. Record the words you want to speak for 5 minutes, is it clear, is the throat sound and nasal sound too heavy? What is the speed of speech? Is the tone old and plain? If you are not satisfied, please read it again after improvement. A vibrant tone will make you look younger. This skill is usually paid more attention to practice.
12. If the qualification of the other party is lighter than you and the knowledge is relatively low, you should pay special attention to the exposure of self-superiority. When you introduce your enviable degree title, the other party has to talk about his situation. In order to avoid the other party's self-deprecation, you should be cautious when introducing yourself. I can say goodbye to each other. Excessive care and preaching should be avoided, showing sincerity and cooperation.
13, pay attention to clothing and hair style. The first time you meet, it gives you an untidy impression, which often casts a shadow on your self-confession. Entrepreneurs who do not usually trim the margins should ask the people who know how to do it before the meeting, let him design your clothes and hair style according to your age, body shape, occupation and season.
14. At the end of the meeting, don't forget to take your hat, gloves, briefcase and other things. The farewell should be appropriate and concise, and restrain yourself from introducing new topics when you leave the house, because there is no reason to believe that farewell is the climax of the meeting.

recommended article

popular articles