Secretarial knowledge > Secretary basis

Evaluation method of meeting effect



The effect evaluation meeting at different stages of the meeting is held in a specific time and space, and the influence of various factors on the meeting effect is an ongoing process. To hold a successful meeting, attention should be paid to the impact of various factors from the beginning of the meeting to the end of the meeting. In order to better protect positive factors and eliminate negative factors, it is necessary to evaluate various factors affecting the effectiveness of the meeting, thereby establishing trade-off criteria, and avoiding wasting time on bills that are not worth discussing.
I. Pre-conference evaluation
Before the meeting, the following factors will affect the meeting:
◆ Lack of goals or inaccurate targets ◆ Lack of agenda ◆ Inappropriate candidates, or too many or too few participants ◆ Inappropriate meeting time and place ◆ Inappropriate notification time for meetings ◆ Informed meeting notices ◆ Poor meeting equipment ◆Participants are not fully prepared ◆The termination time of the meeting and the time allocation of each topic are not specified ◆The meeting does not start on time ◆There are too many previous meetings, so that the participants are bored when they hear that they want to meet. ◆The number of meetings is too Less, making too many topics for each meeting
Second, the effect evaluation in the meeting
During the meeting, the following factors affect the effectiveness of the meeting:
◆Communication activities in the meeting ◆External interference ◆Participant digression ◆Host divorce ◆Let the participants who are not necessary to stay at the venue stay at the scene ◆Insufficient information, biased decision ◆Small person monopoly meeting ◆Participating between the participants ◆ Participants do not indicate real feelings or opinions ◆ Arguments between participants ◆ Participants argue with the chairman ◆ Audiovisual equipment fails ◆ Participants lack enthusiasm ◆ Meetings exceed the scheduled time ◆ The host failed to summarize the results of the meeting.
Third, post-meeting effect evaluation
After the meeting, the following situations often occur and should be avoided:
◆ Lack of meeting records ◆ Ineffective implementation of the resolution ◆ Do not summarize the success or failure of the meeting ◆ Do not disband the committee or working group that has completed the task ◆ Participants are dissatisfied with the meeting After the meeting
1. What is the goal of this meeting?
2. Is the meeting goal achieved?
Yes □ No □ Partially achieved □
3. Which goals have not been fully achieved? Why is it not fully achieved?
time
1. Is the meeting goal achieved in the shortest time?
Yes □ No □ Unsure □
2. If the goal is not achieved in the shortest time, why not achieve it in the shortest possible time?
Participant
1. List the names of each participant and assess their level of satisfaction after the meeting.
2. Find out why “unsatisfactory” or “very dissatisfied” participants are causing them “unsatisfactory” or “very dissatisfied”.
If you host the same meeting again, what will continue to be maintained in the table below? What will be new initiatives?
Evaluation of the effect of different angles of the meeting
The holding of any meeting has the following common attributes: First, a certain price must be paid during the meeting; second, the meeting should have a certain purpose; third, after the meeting, whether it is successful or not, more or less can give people With revelation, people gain certain experience and lessons. The efficiency of the meeting is not a static concept and needs to be evaluated from different angles. A brief introduction is given below.
First, evaluate from the perspective of paying the price
It is easy to calculate how much the actual expenses are spent at the meeting. The method of calculating the conference cost is: conference cost = 3 times the average hourly wage × 2 × number of participants × meeting time. Of course, the actual cost of the meeting will also include the venue rental fee, data fee, utility bill, and so on. To evaluate science in order to evaluate it, you can use the following formula:
c in this formula refers to the cost of each participant's contribution to the meeting; t refers to the travel expenses; a refers to the cost of accommodation and accommodation; p refers to the cost of the preparation, including the rental of the location, equipment, slides and video Production fee with auxiliary materials, etc. Adding the above numbers divided by d - the number of participants, you can get a cd value, which is equivalent to the cost of each participant.
Among these costs, the cost c of the contribution of the participants is likely to be underestimated. There are many reasons for this, and I will not explain much here.
After figuring out how much money each participant has spent, you should also understand whether the money is spent on the cutting edge. The purpose is to adjust the meeting of employees' work status, and it is easier to evaluate the effect. For example, did the number of cars sold by employees increase after the meeting? and many more. If the effect is achieved, the extra profits that the company receives will be attributed to the meeting.
If the purpose of the meeting is to improve morale, inform employees of the situation, or train employees, they cannot immediately show financial profits. In this case, it is best to think of the meeting as part of the employee's on-the-job training program, which is seen as an investment in the future of the company and to extract value from it as much as possible. In the long run, it is definitely worthwhile to invest a certain amount of manpower and financial resources. If you take another approach, such as canceling a meeting, the result must be low morale, unacceptable change, or reduced productivity.
Traditionally, many conferences are held in a less careful manner. Generally speaking, the idea is to send carefully selected department managers and employees to a five-star hotel for them to listen to creative ideas. Reports... Such meetings are considered by ordinary people to allow participants to go on holiday. Now, after every major meeting, people are used to reflecting on a question: "Is this meeting worthwhile?" As a meeting decision maker, this issue must be taken seriously.
It is worthwhile to assess whether the meeting is worthwhile. It should not only be limited to the cost of the meeting, but should consider whether the meeting works, that is, whether the meeting has achieved the intended purpose.
Second, from the perspective of the quality of the meeting
In order to improve the effectiveness of the meeting, each part of the meeting can be evaluated separately and judged. A list of assessment conference quality is provided below and can be used as a reference for evaluation.
At the beginning of Listing 1, briefly mention the intended purpose of the meeting. Don't forget this when completing this assessment report.
Is the print satisfactory for the design and layout? Is the content correct or clearly stated? Is the print available in time? Is the cost spent worthwhile?
Is the location of the venue meeting location appropriate? Is the size appropriate? What is the level of accommodation, food and service? Is the facility suitable? Are the staff willing to help? What is the opinion of the participants?
Is the transportation vehicle well maintained? Is the vehicle on time? Is mobility so high? Is the driver polite and willing to help?
What is the level of decoration of the venue layout signs, sets, lighting and meeting venues? Are the projects designed by the venue timely provided and installed? What do participants have to say about the design layout?
How is the unit work of equipment and equipment provided? How effective is the person installing and operating the equipment? Is there a device failure? what is the reason?
Does the speaker’s speech touch people’s hearts? Is the style of the lecture appropriate? Is the content clear? How is the lecture provided? Does the information on the auxiliary equipment come in handy?
Is the style of the participants' opinion meeting appropriate? Is the venue design and music suitable? Is the meeting time appropriate? Is the cost spent worthwhile?
Third, from the perspective of lessons learned
An assessment of the just-concluded meeting will make the next meeting more productive and less costly. If you have to skip the evaluation phase, or the first time you plan to organize a meeting, here are a few ways you can spend less on the meeting and get the most value to help.
◆ The meeting should be short. If you expect to open a day's meeting, you can only open for half a day, so you only need one night's accommodation.
◆ Arrange more activities to maximize the value of the meeting. The buffet should be arranged more and the formal luncheon should be reduced. Open a small meeting so that attendees can increase their participation. If possible, take advantage of evening meetings.
◆ Pay special attention to the location. The technical facilities at the meeting place are being improved, and the venues with good facilities are more valuable because they can save equipment rental costs.
◆ Keep a list of attendees to be better. Limit participants to those most likely to contribute to the meeting. The small number of people means that the meeting venue is small, which can save space for rent, accommodation and food and beverage.
◆ If you ask the public relations company to organize a meeting, you should read more questions. Some companies offer a full range of special offers at low prices, including ready-made sets and optional equipment.
◆ If you are satisfied with the work of a conference hosting company, consider working with it for a long time. Maintaining a partnership can encourage them to reduce their fees.
◆ Bargaining. You should first determine your own price and try to find a way to get the price closest to it.
The experience mentioned above is helpful to the conference organizers for reference. If you use the internal resources of the company to prepare for the next meeting, you should first make clear: what should be done and what should be avoided. If it is organized by a public relations company, you can ask them if they have some form of assessment, and they may be happy to meet this requirement. Most conference-hosting companies know that customers are less and less concerned about the excitement and style of the conference, and whether the conference can make more effective changes. Therefore, the experience summary in this area is being strengthened.
The content of the lessons learned at the meeting should include: whether the meeting was effective; what failed the meeting; what needs improvement; and the standpoint of the participants. What is the performance of the speaker; show everyone the success of the meeting.
Planning and organizing a meeting, rehearsing plus persuasive speakers, and powerful and just-skilled technical support can be a truly satisfying experience for planners, participants, and all stakeholders.
Evaluation of the effectiveness of meetings by different people
The assessment meeting has three main sources: one is the moderator, the other is a well-trained meeting professional, and the third is the attendee.
The assessments made by professionals and participants on the conference are broad and objective.
Meeting moderator's assessment
After the meeting, the moderator should solicit comments: “How is my host?” “Which topics are going very well? Why?” “Which parts are there?” and so on.
This is the question that the moderator should at least consider. Taking the time to think deeply about these details, self-assessment is helpful.
Evaluation of well-trained conference professionals
A well-trained conference professional is fairly familiar with the composition of an effective meeting, the skills of an objective assessment, and the response to the assessment. Meeting professionals usually sit behind the conference room and use the assessment form to make notes. The forms for evaluation are generally designed in accordance with the order in which the meetings are conducted.
After the meeting, the conference professionals can report what he observed to all the participants and invite them to discuss how to improve the next meeting; they can also exchange views with the moderator in private and discuss the areas for improvement.
Participant's assessment
Participants are the best candidates for the assessment meeting. They feel and react to the content of the meeting, what happened during the meeting, and the performance of the host. Public discussion at a meeting is usually the best way to get feedback from attendees.
Although the direct response of the participants in the meeting has certain value for the evaluation meeting, this kind of reaction is bound to have a color that caters to the atmosphere of the meeting. To get the impression of the participants and their own ideas, they can be a few days after the meeting. Please ask them to fill out a questionnaire. The questionnaire should be simple. It is best to adopt a method that only mentions a few related questions and test whether the main intention of the meeting has been accepted and understood.
In addition to these related questions, the questionnaire should also try to find out what the participants think about the following questions:
◆Location - Is the location appropriate? Is it easy to reach? Is there enough parking? Is it comfortable? Is the service and diet good? What is the service of the staff?
◆ The organization of the meeting – is there any knowledge of the content of the meeting before the meeting? How effective is the travel arrangement? Are the seating arrangements satisfactory? Are the supporting materials such as schedules, ballots, and newsletters well done?
◆ Meetings - Is the meeting well prepared? Can you see clearly and clearly at the meeting? Is the speaker impressive? Is the auxiliary equipment good? Is there enough time to ask questions? Did the participants feel that they fully participated in the meeting? What have you learned from the meeting?
◆ Follow-up – Is there a formal follow-up? If not, should there be such an action? What is the direct result of the meeting? Are you planning to take further action?
It is best for the organizer to design a questionnaire in the early planning stage of determining the purpose of the meeting. The more invested in the planning of the meeting, the more likely it is that the original idea will become clear.
It may be difficult for participants to fill out a questionnaire because everyone will be busy after work. The solution to this problem is to either visit with a small tape recorder or hold a questionnaire to win a prize contest; or continually urge, of course, to avoid the resentment of the participants.

recommended article

popular articles