Some experiences in doing a good job in secretarial work

Combine with your own work practice, talk about the experience of doing a good job in secretarial work.
First, around the center, perform duties
First, we must understand the work of the center. The central task of the municipal government is to develop the city's economy and better solve all municipal affairs. The central work of the leadership is naturally the central work of the secretary. Therefore, the secretary must accurately understand and grasp the central work of the leadership, and be aware of it.
Second, we must play a role as a staff member around the center. Every year, the municipal government has one or several large centers. The secretarial staff must work according to the large central work and the small-scale or small-scale centers that are derived from different centers. It can also be called key work, play a role, and perform duties.
Third, we must play an assistant role around the center. The secretarial staff should closely follow the central government's central work and leadership arrangements, and coordinate the services one by one, investigate and research, and supervise the implementation.
Second, understanding intention, loyal service
The secretarial staff can accurately grasp the leadership intentions, which is the most basic requirement.
First, we must keep up with leadership thinking. Keeping up with leadership thinking is to grasp the leadership's work intentions and guide their service work. Sometimes leadership intentions are clear, sometimes leadership intentions are still unclear, or are still in their infancy. Try to be the same direction as the leader, and define your own service track in the same direction, so that you can take less detours or not detours.
Second, we must adapt to leadership needs. The job requirements of the leadership are the highest pursuit of the work of the secretarial staff. Grasping the leadership needs and meeting the leadership requirements is the basic principle for the realization of the functions of the secretaries. In adapting to the needs of the leadership, it is necessary to have both the law and the quantity, and to emphasize the necessity and necessity, and emphasize the possibility and feasibility. There are frequent parts of leadership needs, and there are also random parts. It is necessary to pay attention to it and leave room for leadership choices.
Third, we must be loyal to service leadership. Loyalty services include two aspects: one is to be loyal to the leadership, that is, to the client, to be consistent with the leadership in thinking and action, to improve their own level in adapting to the needs; the second is to be loyal to the work, meticulous, Serious and responsible, dare to put forward their own ideas and opinions on some issues, this is also a sense of responsibility. Secretarial staff must be loyal, loyal to duty, and loyal service. This is the fundamental place of being a human being and a concrete manifestation of the secretary's professional ethics.
Third, the specification is orderly, pay attention to details
First, we must act in strict accordance with the system and procedures. Secretarial staff must strictly implement work procedures, request reports, document processing, up and down connections, official reception, conference arrangements, etc., are inseparable from the system, can not be separated from the program. This requires attention to grasp the scale and the size, both rules and innovations; both program and efficiency.
Second, we must prioritize. The government’s work is so numerous that it is often the case that many jobs are carried out at the same time. In the face of this situation, the secretarial staff must not only distinguish the importance, but also clear the urgency, can not grasp the eyebrows and beards, do not mistake the urgent matter, mistake the big thing. The usual work is not static, and the randomness is very strong. The secretarial staff should adjust the work layout in time with the changes. In the full implementation of the work, we must concentrate on grasping major issues, grasping the handling of urgent matters, comprehensively balancing, and coordinating and coordinating. .
Third, pay attention to the details. No matter how good the system is, the more rigorous the program, and the more scientific plan, if you don't pay attention to the details in the implementation process, you will have problems, or even a failure. The key to whether a public service can satisfy leaders is the details. It is the responsibility of the secretarial staff to do things without problems. No one will remember them; but if one thing is not done well, there will be mistakes and mistakes, no one will forget. How to avoid problems? It is not afraid of trouble, more than the eyes, more hands, more brains, the probability of such mistakes is small.
Fourth, good at cooperation, complement each other
One must work closely together. Secretarial staff should incorporate their work into the group work of leadership services, establish a group concept, and carry forward the spirit of cooperation, mutual respect and mutual help. Only by giving full play to the advantages of the secretarial group can we serve the leaders well.
Second, we must sincerely serve. In addition to serving the leadership, the secretarial staff has the responsibility of serving the organs and serving the grassroots. In particular, people at the grassroots level must do a good job in doing business, and we must find ways to help coordinate. Don't be high on the top, gesticulating, cold-faced, and to be close to others, so that it will be convenient and smooth when you coordinate with others.
Third, we must cooperate actively. In actual work, it is very important to do your job well, but the mutual cooperation and mutual complementation are more important. Do a lot of behind-the-scenes work, and be reminded and reminded when you see the problem. Anyone with a sense of professionalism and responsibility will not refuse a goodwill reminder. See other people's problems, don't be tempted, if you don't take it for granted, you may fall on your head next time. More friends and more love, less obstacles.
V. Talking about civilization, good image
A person's external image is good, expressed in talking about civilization, dress neatly, elegant manners, and generous. This is also a reflection of the inherent qualities. As a secretary, we must always pay attention to our own image, because the image of the secretary is not only the performance of personal accomplishment, but more importantly reflects the spiritual outlook and overall image of the leadership and leading organs.
First, we must learn etiquette knowledge and always pay attention to our own image. Learn modern etiquette knowledge to guide your behavior, to be civilized, to be polite, to be ceremonial, to smile often. In particular, you should smile. As the saying goes, if you don't have a good looks, you must be talented. If you don't have the talent, you must keep smiling. A amiable, smiling smile, giving people a sense of intimacy, this is a shortcut to treat people.
Second, the dress must be clean, tidy and comfortable. Dress time when working hours, attending important meetings and events. Preparing for the meeting, the staff dressed in formal costumes, indicating the importance and seriousness of the meeting, also showed the staff a spiritual outlook, neat and neat. When the undergraduate level accompanied the leaders to investigate, it is necessary to pay attention to wearing casual wear such as jackets, which is easy to draw close to the people and easy to work.
Third, we must pay attention to the attitude of speaking, to talk about civilization. A person looks good and wears it very well. If a mouth is swearing, it will be greatly discounted in others' minds. It will make people feel very unqualified, not level, and not cultivated. Who dares to approach you and get along with you? Harmony and politeness can resolve conflicts and dispel grievances. As a secretary, you must pay attention to the tone of your speech when you call and receive a petition. The same is to coordinate one thing, why do the results of different people coordinate differently? It is about how to say and how to express it. The same content, some people are easy to accept, some can not be accepted, this is very knowledgeable. How to keep yourself talking about civilization, attitude and embarrassment? First, pay attention to training. The simplest and most basic is the often used civilized terms such as "please", "you", "thank you", "sorry" and "goodbye". Second, don't work with emotions. No matter how much grievances you have, what are you angry about, don't bring them to work.
Fourth, we must strengthen internal cultivation. Really be a cultivated person, a tasteful person, and a connotation person. In a civilized society, be a civilized person. If you can always remind yourself and pay attention to exercise, you will be unconsciously improved in the subtle.
Six, extensive contact, cautious dating
Extensive contact and careful friendship are the unity of opposites, and the two are not contradictory. Extensive contact is not necessarily a good friend, and careful dating is not without communication or contact.
One must be a person with a heart. The usual phone numbers are familiar to the chest. Anyone who has contacted and called, must write down one by one for future reference. This will provide a convenient service for the leadership.
Second, we must be a person with a sense of righteousness and principle. The ancients said: Renyi, Li, and wisdom, righteousness, is to help others. The secretarial staff themselves serve the people, that is, they help others. But if there are principles and rules, they must be clear-headed, clearly distinguish between right and wrong, and be true and false. They must have both righteousness and righteousness, and must have rules and regulations and be careful to make friends.
Seven, obey the rules, strict requirements
One must be in a correct position. The role of the secretarial staff is to serve, not to act under the banner of leadership, and not to act indiscriminately.
Second, pay attention to the section. The secretary should always pay attention to strict requirements, do not go anywhere, and say anything.
Third, we must keep secrets. Secretary secretaries are more involved, strict confidentiality requirements, must be vigilant, highly alert, and have a sense of confidentiality.
Eight, willing to endure hardships, willing to sacrifice
One must be willing to suffer. The bitterness mentioned here is not the hardship in life, but the hardships of rushing, the pain of life without regularity, and the suffering of mental stress. When others rest at home, we write at the desk; when others are casual, we are waiting for instructions. We must always establish the idea of ​​"serving good leadership, doing good work, eating more hardships, and less enjoying happiness". There is a spirit of hard work and hard work. But there is also joy in the bitterness, happy in the work, after the completion of one thing, happy to be satisfied with the leadership, happy with the affirmation and praise of the leadership.
Second, more dedication. Obscurity, selfless dedication, this is a noble pursuit of the secretarial staff, a moral cultivation. Dedication is to play its own value, that is, to play its own role. As a secretary, I often wear stars and wear moons. I am still working at night.
Third, we must be aware of the difficulties, be brave and responsible, and be responsible. As a secretary, you must know what is going on and go forward. Especially in case of some difficulties, don't hide, don't rely on it, you must be brave and bear the responsibility. In the process of cracking the puzzle, solving the contradiction, experiencing exercise, growing talents, and being a person with a sense of responsibility and responsibility.
Nine, cherish the opportunity, do not leave regret
The first is to learn to improve opportunities. It is a great luck to have a person who can work in the city government office and work with the leader. In such a position, we have the opportunity to increase our knowledge, increase our knowledge, and enhance our abilities. In the process of serving the leadership, it is a rare opportunity to directly learn leadership decisions, leadership experiences, and leadership methods. Therefore, we must cherish and work harder.
The second is the opportunity to participate. It is an opportunity for secretarial staff to be able to participate in the preparation of major decisions or important work in the city and to do specific work carefully and meticulously. If you don't participate, it is the biggest regret, the biggest frustration. Because this is the value that has lost your role and existence. Only with everyone, no matter how much work you do, how much power you contribute, after all, it is an experience, an experience, a kind of harvest, and a kind of aftertaste in the future. This is the embodiment of its own value.
Ten, positive thinking, timely summary
One must be diligent in learning. The level of adaptation, work effect and personal image of the secretarial staff lies in the taste, knowledge and ability of the secretarial staff. It is strong in internal strength, otherwise it will not be able to adapt to the leadership needs and will not do a good job. Constantly strengthening our own internal strength, constantly improving our own level, and constantly adapting to the needs of leaders, this is a dynamic development process, which is the fundamental force for the realization of the work functions of secretarial staff. Hard work is to strengthen learning. As a secretarial staff, you should learn with humility, see the sages, think more, and be more motivated, and do "learning, interrogating, deliberating, discerning, and doing it."
Second, we must pay attention to accumulation. To be a good secretary, you must focus on accumulation. One is to observe the experience personally. In your daily work, use your own body and mind to feel and accumulate materials and experience. The second is to investigate and understand the situation. Follow the leadership research and have the purpose to understand the situation and obtain materials. The third is to obtain information from books and news media. Obtain some information and materials that are useful for work and life from newspapers, materials, radio and television. Collect them, sort them into queues, and use them as you like. The fourth is to do a good job of self accumulation. The articles that I have written will be bound into a book according to the year, and the data will be retained for future reference. This is also a record of my work, the accumulation of work performance.
Third, we must be good at summing up. Summarization is the process of thinking, the process of improvement, no matter what work, it is necessary to be diligent in summarizing and good at summing up. In particular, we must learn from mistakes and criticism. The secretarial staff must be personally involved, do not rely on others, use their brains more, and use manual feet. Also pay attention to summing up experience from your own mistakes and learn lessons. Every time you complete a job, you must sum up in time, don't be lazy. After one thing is done, what can be done in the next step? The expected effect has been achieved. Can we still develop the effect that has been achieved by the shallow depth of the person, from the inside and the inside, and thus to one another? This is a perfection. Problem, summing up the problem