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Secretary work should have four temperament


The secretarial work serves the leadership, serves the various departments, and serves the people. The core is to be a good candidate for the leadership and to do a good job. The secretarial work is no small matter. Every work link is related to the overall development. Secretarial workers are particularly demanding. To be a qualified secretary, they must be good at learning, diligent in practice, daring to innovate, and willing to contribute. They must have a little bit of aura, a light weight, a spirit of advancing with the times, and obscurity. "foolish.
First, good at learning, cultivate a little bit of aura
Today's society has entered the era of knowledge economy, the daily advancement is getting thousands of miles, the quality of leaders is getting higher and higher, tending to be highly educated and high-level, and the environment faced by secretarial work is becoming more and more complicated. It requires the secretarial workers to have a little reiki. , give one's understanding. The elders of the woods will be fixed to their roots; those who want to flow far will have their fountains. To cultivate aura, you must strengthen your study, and the key to learning can open the door to all problems. One is to correct the attitude of learning - from zero. Attitude determines everything, there must be a kind of mindset, modesty and prudence, everything starts from scratch. It is necessary to have a hungry desire to learn, to be content with learning; to have a spirit of learning that is only eager to spend the day, to be willing to spend time, to be willing to sweat. The second is to enrich the content of learning - breaking the million books. Strengthen the study of political theory, strengthen the party's principles and policies, learn to observe, analyze and solve problems with Marxist methods, positions and viewpoints; strengthen the knowledge of secretarial business, familiarize with work processes, improve business capabilities, improve work efficiency; strengthen the market Economic, legal and administrative management and other related knowledge learning, strengthen literary cultivation, broaden the field of knowledge, optimize knowledge structure, be familiar with new things, and overcome the panic. The third is to expand the learning method - the parents of the public. As the saying goes: the mountain can not be broken, the stone can become its height, the sea can not become dripping, so it can become its big. Only by constantly drawing on the wisdom and strengths of others can we continuously improve our abilities. People with good morality and high morality must learn from leading comrades; the people of the people are the creators of wisdom, and they must learn from the people; the three-person must have my teacher, and they must learn from their colleagues and business backbone; To learn from the successful experience of other units.
Second, diligent in practice, cultivate a light atmosphere
The secretary is faced with many complicated things every day. He has to deal with various people and often encounters unexpected things. This requires the secretarial workers to have a light weight, and the Taishan collapses in front. If you don't change your color, you have to be confident in your work. Practice the true knowledge, practice the talents, and only through continuous practice can cultivate the working methods of light weight and lightness. First, use a "magnifying glass" to do small things. Small things are gestating big things. This is the characteristic of secretarial work, such as daily duty, uploading, venue layout, logistics services, pick-up and waiting, etc. It is a trivial matter, but if you are not careful, you will lose your mind. It has an unaffected effect on the overall work. Therefore, we must have a big picture and look at the grand view. We must be able to "see the autumn with one leaf" and have the ability to penetrate the essence of things. It is politically sensitive, sharp-eyed, small and medium-sized, and large and small. It is necessary to establish a system of standing, and to write regular work on seemingly small things, write it on paper, stick it on the wall, remember it on the heart, and grasp it in the hand to form rules. At the same time, we must also pay attention to find out the regularity of things, build high-rise buildings, draw one against the other, grasp a few to drive a few, the principle of management regardless of the specific, the results of the supervision do not check the details, so that the old work has new ideas. The second is that the incident is like a "computer." The office is full of work, and the tasks are trivial and complicated. To avoid eyebrows and beards, the mind should be as orderly as a computer, drawing a clear, regular running diagram. Which one should be, which should not be, which focus is, which is not focused, and cannot be chaotic. It is necessary to distinguish between the primary and secondary, to avoid the important work not being grasped, the secondary work has been overpowered, and the effort is not good, and the matter has been doubled. To understand the intentions and not understand the leadership intentions, it is the blind people riding the Hummer, smashing everywhere, and doing well will go south. It has a thorough understanding of leadership intentions and has a direction. To grasp the situation, find out the situation, and work will be targeted and solved. There are no rules to follow the rules. No matter how many things are complicated, what methods can be used to solve them, you can't forget the rules. The instructions should be asked, the dare to make a decision, and the feedback should not be intercepted. The third is to be in a hurry to be like a "regulator." There are many fixed and stylized jobs in the office, but unexpected and unexpected things will happen at any time. Secretarial workers must be sensitive, calm, and unable to be blind. To be calm, no matter how sudden or how urgent the matter is, it is necessary to conduct a calm analysis, and timely propose a solution to the leadership decision according to the situation that the superior requires the peacetime. It is necessary to cope with it. When dealing with emergencies and unexpected incidents, we must ask for instructions, coordinate the relevant units according to the leadership requirements, and organize forces for disposal. The three must be organically integrated, interspersed, and cannot be lost, so that the problem is complicated and the problem is solved. To be assertive, in the face of urgent or sudden incidents, you must not back down, and you must boldly go forward. However, it is necessary to have an opinion on the chest. It is impossible to make a statement and make a wish. It is not a singularity, and it is awkward to avoid another hidden danger when solving a problem. The fourth is to do difficult things like a "fire brigade." In dealing with various matters, there are sometimes things that are beyond the foresight, beyond responsibility, and unpredictable. For these things, the secretarial workers must insist on: not avoiding contradictions, dare to rush in front, not afraid to lose face, personally suffer from grievances; not afraid of offending people, leaving their own honor and disgrace fame and fortune; not afraid of trouble, Running a broken leg, grinding a broken mouth, hungry flat stomach is also willing.
Third, dare to innovate and cultivate the spirit of advancing with the times
Innovation is the source of vitality, the fundamental driving force for the progress of things. Without innovation, work is tantamount to passive water, stinking. The secretarial work is the most ruthless. As a secretarial worker, we must have forward-looking and divergent thinking. If we want to think what we want, we don’t think about it. If we can’t do this, the leader will dominate myself and be led by the leader. unqualified. Therefore, what to do, the secretary must think in front, to go ahead, to write in front, to have a spirit of advancing with the times, a newborn calf is not afraid of the tiger's anger, to dare to break through the routine, pioneering and innovative. First, innovation should focus on the face and outline. To innovate ways of thinking, we must break the conventions, broaden our thinking, plan work with new ideas, analyze new situations, study new problems, and explore new ways. We must innovate the system and strengthen the system. To improve the efficiency of the secretary's work, the pursuit of zero error must achieve standardization and institutionalized management, and use a scientific and reasonable system to standardize every work link. We must innovate working methods, exert subjective initiative, seek new strategies, introduce new ideas, and innovate ideas, and reflect the theory and requirements of innovation into our work. To innovate service content. The idea is to be a staff member, to realize the transition from passive service to active service, lagging service to advanced service, regular service to creative service, making the service content more thoughtful and leading colleagues and people more satisfied. To innovate the way of service. It is necessary to adapt to the new changes brought about by the rapid development of information technology, strive to innovate service means, explore electronic office, and improve work efficiency. Second, innovation must start from the point of view, step by step. A journey of a thousand miles begins with a single step, and innovation can also be an improvement. It is necessary to summarize the sublimation from the details, and the accumulation of quantity will have a qualitative leap. To start from the daily work, start from every little thing, and start from every work link. Broadening the work area, lengthening the work chain, improving the working methods, and standardizing the work flow are all innovations. For example, when encountering a thing that has never been handled, after careful consideration, and finally successfully completed the task of work, it has been recognized by the leadership, and this temporary approach is summarized in a timely manner to make it regular and institutionalized. It is innovation. For example, on the basis of drawing on others and summing up themselves, the original working methods are further standardized and scientific, so that they are more in line with the characteristics and laws of work, and more in line with the requirements of the situation and tasks. This is also innovation. In short, we must pay more attention to it, learn more, study more, and work creatively. We must use a vigorous and vigorous spirit to make our work constantly innovate.
Fourth, willing to sacrifice, cultivate an obscure "stupid" gas
The secretarial work has the characteristics of auxiliary, auxiliary and passive. The secretarial work must be based on service, and the service consciousness is transformed into conscious action. To do a good job, the service secretary must have the spirit of hard work and selfless dedication, and there must be an obscure "stupid" spirit. Establishing the thoughts of the people who are not named, not profitable, and hard-working, the ears are not well-known, and they only work in their hands. Gan is a green leaf lining red flowers, Gan for others to marry. First, we must establish the idea of ​​"taking a loss is a blessing." The secretary is busy all day long, working hard, working long, working miscellaneous, no one knows after the hard work, there is no copy in front of the scenery, if there is no fear of losing the spirit, no loss is a blessing, can not stand Poverty, can’t keep loneliness, can’t do a good job, and can’t be recognized by leaders and comrades. Second, we must establish the thought of making fun in bitterness. The secretary is hard-working, has a hard life, and has no regular work. He has to go to work before the people, and he has to go to work after work. In the evening, he has to pick up the lights and stay up late. He usually has to scream, and there are many things to do, brainstorming, and stress. The body is heavy, the living space is small, the work is low, and the whole day is in a state of high tension and busy work. There is no such thing as a bitter and unworkable. Third, we must establish the idea of ​​"reverse acceptance." Being angry is a common practice for secretarial workers. One thing in the work is not done well or not very satisfactory, sometimes it will be exchanged for leadership criticism; the following comrades or people visiting, there are emotional grievances, regardless of the three seven twenty-one, first sent to the secretary; at home, family If you don't understand it, you will be wronged. Therefore, secretarial workers must establish the idea of ​​"reverse acceptance", be able to treat criticism and complaints correctly, learn to empathize, treat leadership criticism as a kind of love, and regard the people's excessive emotions as trust in the organization and complaints of family members. As a concern for yourself, only in this way can you feel indifferent and work hard.

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