Summary of work > Summary of half-year work

Summary of work in the first half of XX (toll station)


In the first half of XX, under the correct leadership of the company, I conscientiously implemented the spirit of the annual work conference of the company and the management department and the spirit of the leaders at all levels. We did not fear the difficulties and mobilized all positive factors to start from the management and further strengthen the staff. At the same time of responsibility and urgency, we will closely focus on the tasks of the charging center and the work objectives in the first half of the year , continuously strengthen the charging and management work, and earnestly strengthen the safe production and spiritual civilization construction in the station area. In the past six months , through the joint efforts of the cadres and staff of the whole station, not only the target of the first-half toll collection was successfully completed, but also the project was over-completed*%. At the same time, in the face of the contradiction between the traffic management difficulties and the heavy workload of personnel, the basic management of the station and other work has been steadily and steadily, and the comprehensive quality of employees and the level of fees and skills have been improved, for the smooth development of various tasks and the completion of the whole year. The work goal has laid a solid foundation.
Review of major work in the first half of the year
1. Completion of toll fee indicators:
I took management in the station, created conditions, and took effective measures to improve the toll income. In the first half of XX, the toll collection index was 10,000 yuan, and the toll income was 10,000 yuan in the first half of the year , which was *% of the plan. Growth*%, once again refreshed the new high in the semi-annual fee performance.
Second, clear goals, strengthen responsibilities, and focus on the work.
XX is the foundation of the company's "second startup", which means that I will face great challenges. According to the set of work targets given to me by the management office, I identified three enhancements at the beginning of the year, namely, “strengthening soft and hardware management, strengthening process management, and strengthening dynamic management” to continuously improve the work. On the basis of earnestly summing up the work of the previous year, and continuing to implement the quality, environment, and occupational health and safety system in line with the reality, we must adhere to the work of all aspects, insist on grasping the key points early, strive to take the initiative, and go all out to do the main work of charging and other major tasks. To lay a solid foundation for the full completion of the annual tasks. To this end, I stationed in a timely manner through the staff meeting, backbone meetings and other forms of mobilization and education, requiring employees to clearly understand the situation, further improve their understanding, and focus on analyzing the opportunities and difficulties of charging growth faced by our station in XX years, and establish a large number of employees to complete Confidence in various tasks such as fees. In order to implement the work, the station will implement the semi-annual toll fee index, safety objectives and environmental objectives into the charging team, and implement the relevant management objectives to the department, and clearly define the team and department in the form of the target responsibility book. Responsibility. Due to clear work objectives, clear thinking and implementation, the work in the first half of the year has achieved a good start, creating favorable conditions for achieving the staged work objectives.
Third, review the situation, dynamic management, and promote the work of fees, management, etc.
As the construction entered the tough stage, the step-by-step advancement of the Suzhou section caused a bottleneck for the city section of nearly 20,000 vehicles. On the one hand, there is a large flow rate under the favorable conditions that the expressway is still banned, and on the other hand, the flow under the influence of the unfavorable conditions of the construction part of the road is not smooth, how to balance the two and become a pendulum The problem that needs to be solved before the leader of the station. After conducting meticulous research work, we will do a good job of bypassing vehicles passing through closed road sections, doing a good job of diverting traffic, reducing the loss of source of fees, taking practical and effective measures, reducing and stopping the clearance of vehicles. Relieve traffic pressure and resolve key tasks of collecting contradictions. To this end, I stand outside to strengthen communication with relevant functional departments, take the initiative to transform the levying environment; internally strengthen institutional construction and post management, and actively explore the potential for income increase internally, thereby ensuring the national road to widen the construction needs and minimizing the fees. Source loss, and strive to create a stable and harmonious charging environment.
1. Difficulty in tackling difficulties, and carefully organize the traffic after the control with an active attitude.
Traffic control was implemented on the city section from April 1st, XX: The Meixiang West to Ring Expressway was implemented from east to west. Although the implementation of vehicle diversion greatly eases the traffic pressure on the construction section and brings security to the construction of the project, it will directly cause losses to the flow of the station, resulting in a decline in charges. To this end, I have repeatedly communicated and negotiated with the traffic control department to explore a diversion plan that can ensure the expansion of the national road and minimize the impact on the levy. After many consultations, the traffic control department finally loosened the control of Tongan. This point basically released the vehicles that actually went to Suzhou. In this way, the transit vehicles can use the newly built 4.7-kilometer national highway new area to enter the Yangtze River Road and arrive in Suzhou.
At the same time, according to the diversion plan proposed by our station, the traffic control department has set up a 24-hour special-purpose control diversion point at the National Highway 99K Evergreen Carousel to control the transit vehicles to ensure the expansion of the national road ahead. Our station also cooperated with the traffic control department to set up traffic signs at the 110K Changjiang Road and the Changchun Bridge Bridge, which clearly and conveniently guide the vehicles.
In this way, a relatively harmonious and stable levy environment is basically formed from the outside, and the carefully organized programs and corresponding measures meet the common needs of expansion construction and toll collection.
2, work hard, use a positive attitude to play the spirit of dedication, quality service.
Strengthening internal management is one of the effective means to do a good job in charging the main business. The station department continued to set off on the whole station to raise the quality of fees. Starting from the strengthening of post management, we will promote various tasks by clarifying the duties and procedures of the staff of each position, strengthening the on-site management of charges, and increasing the intensity of assessment. Standardization, providing "soft security" for the increase in fee performance. The charging stocks have a tendency to raise the phenomenon of vehicle clearance at the on-site site. The method of setting a fixed lane has effectively curbed the vehicle clearance and optimized the order of collection. It provides a practical method for strengthening on-site management of tolls. .
At the same time, the toll collectors also strengthened the analysis and judgment of the vehicle weight information. The toll collector no longer simply charges the toll according to the display prompt. In order to correct the misjudgment of the axle number of the tire identifier, the toll collector visually checks the secondary nuclear alignment of each passing truck in the lane, which greatly improves the service quality and Work efficiency, so that the driver is convinced that the application has not been applied. It is through various internal and external measures that the whole station staff always maintains a good psychological quality and has a high level of business, providing a "hard guarantee" for the test of dealing with large traffic.
3, thorns and thorns, use the overall concept to overcome the contradictions of personnel tension.
The staffing of the station that I came to this year has become more and more intense. In particular, two of the toll posts have resigned this year, and nearly 10 lesbians have to take maternity leave, making the contradiction of the lack of staff that has not met the company's quota standards increasingly serious. And the logistics positions are also facing a stretch of embarrassment. In order to solve the conflicts of personnel deployment, the station management personnel are all guarding the toll line in the whole shift, and fully invest in the management and guidance of the station area tolls and traffic order. Faced with a large flow of 250,000 yuan / day, all 10 lanes are open, the sense of responsibility and mission of the work prompted the staff to take the initiative to reduce the time of eating and rest, and actively overcome all family and personal difficulties to try to ensure normal work. This kind of conscious dedication and love work attitude complements the long-term professional ethics education advocated by the station department. Therefore, despite the large flow rate and the increased work intensity brought by the staff deployment tension, the station department has not received a complaint. At the same time, the close collaboration of various functional departments has also brought about a good internal harmony, and the management relationship has been further streamlined.
Fourth, continuously improve the operation of the management system, strengthen process management, and achieve standardization of management.
1. Standardized operation. Our station management system can carry out in accordance with the requirements of standardization in terms of file regulations and implementation operations, and basically forms a good management model. At the same time, it is aimed at many new situations such as the migration of office premises and the road operation management during the expansion period.

I organized all the staff to carry out the identification and in-depth study of new danger sources. At the same time, in order to continuously maintain the conformity, adequacy and effectiveness of quality, environmental and occupational health management work, I seriously organize all members to study the XX version of the management system file, and carry out repeated research on the revised project, and strive to understand the spirit of the archives. Provide a theoretical basis for continuously improving the work level.
2. Correctly assess the completion of the target. I insisted on doing things according to the program, combined with the station management objectives set at the beginning of the year, carried out the target decomposition, and established the target management system of the three stocks. During the operation, the monthly target assessment established by our station has realistically evaluated the completion of the quality, environment and occupational health and safety management system objectives of the station in the month, and proposed problems and targeted improvement suggestions. Really achieved the policy of continuous improvement of management work.
3. Introduce a monthly assessment mechanism. The establishment, maintenance and continuous improvement of the management system must be guaranteed by a strict assessment mechanism. In order to solidify the advanced management methods in the hearts of the employees, I stood to strengthen the assessment of the fees inspection, housekeeping, safe production, and civilized services. The monthly unit is used to assess the completion of the toll fee indicator and the quality of civilized service. The basic management of the functional department is reviewed, and a summary review is conducted at the monthly assessment meeting to supervise and help the department team. Improve, improve their own rapid response to improvement opportunities, and turn institutional requirements into employee conscious behavior.
4. Continuous improvement for the purpose. On April 27th, the internal audit team of the company conducted an internal audit of the operation of the management system of our station. The results showed that the work of all departments and positions of our station was carried out according to the requirements of the management system files and monitored in a timely manner; Records and timely monitoring; decomposition, implementation and timely monitoring of quality, environmental and occupational health and safety objectives. However, it also found a non-conformity, that is, the test record of the leakage-free protector in the power distribution room. For this reason, it actively cooperated with the audit and notified, and actively cooperated not only to complete the closure of the non-conformity within the specified time, but also to constantly check, continuously summarize, and constantly Review and implement the PDCA cycle.
5. The relocation of the office building is in order.
At the beginning of the year, with the completion of the acceptance of the construction and renovation of the new office building of the toll station, the overall relocation of the various departments of our station was carried out in stages and in stages. In the process of relocation, I fully exerted the spirit of hard work and hard work, and the whole station personnel worked closely together. Not only did the internal coordination work be done, but also the bills, electricity, and logistics support were fully prepared. Therefore, the relocation was completed while completing the charging task. The work is also orderly. In particular, the overall relocation of the check-in room, which integrates charging, monitoring and communication, has been smoothly relocated after overcoming many difficulties, and monitoring, intercom, and data storage are functioning normally. The concerted efforts and hard work of the staff made a beautiful glimpse of the relocation of the office building.
Sixth, key prevention, dynamic management, to ensure full production.
1. Scientific guidance and networking. In accordance with the requirements of the Occupational Health and Safety Management Volume in the standard file, we have formulated relevant safety management plans based on the actual situation of the station, and fully utilized the safety production management network while improving various rules and regulations and safety production responsibility system. The role of the road, actively implement the accident hidden danger and occupational hazard monitoring method, established the toxic and hazardous substances information card, the danger source warning card, the safety inspection reminder card as the content of the "one law three cards" practice activities, basically realized the station Security control network.
2. Dynamic management and continuous improvement. I stand on the safety inspection and do a good job in safety production assessment. The Station Safety Working Group organizes two comprehensive safety inspections each month and does not conduct random inspections on a regular basis. The assessment department combines the daily assessment work, regularly conducts inspections on key safety posts and key parts, focuses on checking the implementation of rules and regulations, checks the safety knowledge of the staff in each position, checks the operation of the equipment, and checks the activity measures. Prevent the implementation of emergency measures, check the rectification of hidden dangers and unsettled factors, and if problems are found, dispose of them in time to achieve the continuous goal.
3. Strengthen vehicle and equipment management. According to the characteristics of the long distance to work, I stand very seriously on driving safety. Supervise and urge relevant personnel to do regular vehicle inspections, and require drivers to strictly abide by the vehicle use regulations and the Road Traffic Safety Law, the Implementation Regulations of the Road Traffic Safety Law and the Jiangsu Provincial Road Traffic Safety Regulations. Do a good job of checking and maintaining the vehicle before and after returning to the station; require electricians, cooks and other personnel to check the electricity and gas equipment, keep the vehicle and equipment in good working condition, and strengthen at the same time Re-education and management of key positions, to prevent illegal driving and illegal operations.
4. Adhere to the management staff on duty system and do a good job in internal security. We will conscientiously adhere to the duty system, continue to strengthen inspections on fees, office and other areas, and conscientiously do a good job in reporting and handling special cases, and urge the staff of the team to strengthen prevention to prevent theft, looting, fires and other incidents and accidents. .
5. Implement emergency response plans to ensure timely and effective disposal in the event of an emergency. While standing by doing security checks and other work, I insisted on emergency plans for emergencies, implemented emergency measures, prepared emergency supplies, and responded to various incidents at any time. At the same time, coordinate the traffic police, police stations and other departments to do the disposal of traffic accidents and theft in the station area.
6. In-depth development of the "Ankang Cup" safety competition. In order to ensure the road safety during the expansion period and the realization of the safety production target of the whole station in XX, the staff of the whole station actively participated in the “Ankang” cup labor competition, and resolutely implemented the policy of “safety first, prevention first”, and started the team as a unit. Standardized management of safety production, so that the station department can improve the safety regulations of the post; the improvement of the post-safety knowledge and skills of the employees, the mastery of the post-safe work characteristics, the observance of the post-safe production operation procedures, the identification and disposal of special situations, and the safety equipment The use of knowledge and the improvement of operational skills have all taken a big step forward. In the first half of the year , under the correct leadership and guidance of the higher authorities, with the efforts of the staff of the whole station, our station achieved the goal of safe production without accidents.
7. Actively play the role of information reporting and promote the work of the station area.
In order to play the role of communication and promotion of information, the station leader personally grasped, and implemented the station office as the responsible department, insisted on doing daily communication reports, and strengthened the reporting and reporting of various types of information. Through information, timely and accurate reporting, intercommunication work and activities, reflecting the good people and good things that emerged from the activities, good practices and experiences in publicity and promotion, and timely handling of various emergencies. In the first half of the year , I stationed a total of 17 pieces of information, and also produced 6 publicity boards, effectively exerting the reported communication information, promoting production, and spreading the positive role of spiritual civilization.
8. Strengthen internal management and do a good job of saving money.
1. I will strengthen vehicle management and power management to prevent waste. On the basis of strengthening the responsibility of the functional departments and related personnel, the focus is on strengthening the management of vehicle use and mileage calculation, fuel consumption accounting, and controlling non-work vehicles. In response to the large expenditures on water and electricity, the electrician is urged to step up inspections to eliminate the phenomenon of “long light” and “reactive loss”, and to control the use of some electrical equipment under the premise of ensuring the work and safety of charging.
2. According to the approval spirit of the company's archives, the office supplies procurement team and the inspection team of our station strictly implement the procurement procedures. According to the relevant provisions of the company's material procurement management, we consciously control the grades and standards of office and daily necessities, and follow the asset management. Require acceptance of work, reporting and registration.
9. The construction of spiritual civilization is fully blossoming.
My station staff is entering the new year

At the moment, with strong internationalist sentiments, I want the people in the disaster-stricken areas to think, the people in the disaster-stricken areas are anxious, and actively donate money to the victims of the Indian Ocean tsunami. More than 80 employees of the station have raised a total of 1,820 yuan, and entrusted the union to the provincial Red Cross. To love. In the theme competitions and speeches of the “Learning Models and Striving for Sixteen Characters” conducted by the company and the management office, I received a total of 35 essays, and four comrades won the first, second and third prizes and the excellence prize. It has formed a good competitive atmosphere of striving for advanced, catching up with the example, and striving for strength, and pushing the professional ethics education activities of the whole station to a new climax.
In addition, in the first half of the year , I also strengthened budget management and fixed asset management to improve the integrity of equipment; strive to do a good job in logistics services, and provide guarantees for the normal operation of fees and other work. At the same time, it pays attention to the role of the party, the trade union, and the Communist Youth League, and actively carries out effective ideological and political work and healthy and beneficial activities. The branch of the station is awarded the title of Advanced League Branch by the company's Youth League Committee.
The results achieved in the first half of the year are gratifying, but we are also consciously aware that at the end of the year, the Shanghai-Nanjing Expressway has opened all the north and south eight lanes, and the north road of the Ring Expressway has been updated, and the new work status will be faced in the collection and management of our station. The impact of the completion of the expansion before the end of the year on the collection will be unknown. Therefore, the work in the second half of the year will continue to be closely linked to the charge-centered collection management, including the collection and analysis of various types of data, and the full mobility of personnel's subjective initiative. The overcoming of conflicts of personnel, the retraining of employees, the quality of work and the continued implementation of important links such as collection, basic management, safe production, and civilized service.
The second half of the work plan
First, continue to strengthen communication and coordination with relevant departments, and close contact with Suzhou Tuozhi, Luzheng and traffic police departments to master first-hand road information, in order to replace some road signage signs in time, to guide the driver, and to solve the problem of road widening and construction. The contradiction between toll collection.
Second, with the gradual arrival of new office supplies procurement, strengthen the management of fixed assets, on the basis of earnestly accepting and registering fixed assets, complete the entry of fixed assets and non-fixed assets with separate functions, and establish a full-process management account.
3. Continue to strengthen the concept of employee turnover and technological innovation, and further expand the good working atmosphere of the “16-character” employees, and push the series of professional ethics education activities of our station to the depth. Relying on the "dedicated love, quality service" activities, we adhere to the "people-oriented, car-oriented" service concept, to achieve quality service, civilized service, and establish a good image of my station.
Fourth, implement the safety work responsibility system, focusing on “grasping management, re-implementing, and removing hidden dangers”, and carry out in-depth safety production. Through the important seasons such as flood control and summer six defenses, safety work will be carried out to achieve annual safety production goals.
V. Cooperate with the Management Office to carry out various beneficial activities, promote the further development of various tasks such as charging, maintenance, safety and comprehensive management, and form a working situation of unity and unity, unity and struggle, and promote the completion of the annual work objectives of the Management Office.
6. Continue to do a good job in financial budget management, do a good job of tracking and analyzing various cost expenses, strictly control various cost expenditures, strengthen supervision and audit, and ensure that all annual expenditures are controlled within the annual plan.
7. Study and establish new management concepts such as “innovation management”, “information management”, “green management” and “satisfaction management” to adapt to the requirements of modern enterprise management, and change the existing management personnel to apply new technology to manage production and not adapt, The status quo of not cooperating.
8. Consolidate the results of the standardization and continue to learn, publicize and implement the work of the standardized management system.

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