Summary of work > Summary of half-year work

Summary of the work of the hospital operating room in the first half of 2019

The operating room is a group full of vitality, courage and dedication. With the start of the new outpatient building, we have been working hard for half a year. In the past six months, we have never forgotten the principle of “all patient-centered”, satisfying the needs of every surgical patient with our love, enthusiasm and sincerity, striving to create “social satisfaction, patient satisfaction, and self-satisfaction”. The work style of saving the wounded and dying is throughout the entire process of operating the operating room. Under the leadership of the hospital and the nursing department, with the close cooperation and support of various departments, in response to the target plan formulated at the beginning of the year, all medical staff paid close attention to implementation, conscientious implementation, and unremitting efforts, successfully completed various tasks, and achieved social benefits and A double harvest of economic benefits.
First, to create departmental culture, establish a team spirit and actively echo the hospital's call to "create hospital culture, establish a team spirit", the department insists on organizing monthly medical staff to seriously study medical laws and regulations, hospital rules and regulations, accept love and dedication, and other medical ethics Medical education, and there are records of discussion. Adhere to the patient-centered, quality-centered medical care service concept, adapt to the new situation of health reform and social development, actively participate in all political activities, serve the people's dedication to society, and serve the people with the satisfaction of patients as the standard. . Especially since March XX, in the face of the surge in the number of operations, heavy surgical tasks, and shortage of medical staff, all medical staff have worked together and cooperated sincerely to give the hospital a qualified answer sheet. It demonstrates the team spirit of all the medical staff in the operating room. Love and dedication to the society, add luster to the department.
Second, patient-centered, striving for first-class quality service In daily work, the medical staff in the operating room always keep in mind the "patient-centered" service tenet, put yourself in the shoes of the patient, and do everything to change the position "If I It is a patient." Actively implement the "one-on-one full-service" planned at the beginning of the year, receive every surgical patient, do every job, care about each patient, and insist on pre-operative and post-operative visits. When the patient enters the operating room, the medical staff warmly greets at the door of the operating room, introduces themselves, does a good job of pacifying, strengthens communication with the patient, reduces the patient's fear of unfamiliar environment, and enhances confidence in surgical treatment. The director and the head nurse often ask colleagues about their work skills, attitudes and patient requirements, and they can pay attention to the opinions and suggestions put forward by the patients and solve them in time.
Third, standardize overall management, striving for first-class management. Good management is the basis and premise of quality service. In order to make management more standardized and professional, we insist on weekly planning and monthly summary. Establish and improve service goals, and consciously accept the disease and social supervision. Actively carry out technical training, carry out various medical nursing lectures, give full play to the subjective initiative of doctors and nurses, and carry out the work of surgeons on the satisfaction of anesthesiologists and nurses in the operating room, thus greatly enhancing the work responsibilities of anesthesiologists and nurses. heart. Strict implementation of aseptic technique operation, check system and various operating procedures, no error occurred. Strictly implement, manage and monitor disinfection, sterilization and isolation measures. Strict management of disposable medical supplies, disposable sterile syringes, blood transfusions, infusion sets, etc., disinfection, destruction, and incineration.
Fourth, improve the quality of medical staff and train the first-class talents to continuously advance and develop the society. We deeply understand that comprehensive improvement of the comprehensive quality of medical staff is an important part of the development of the department. Strive to cultivate a team with high cultural quality, good professional ethics and professional skills. First of all, through continuous learning, we will improve the professional level of various professions, do business learning every month, conduct operational assessments every quarter and the "three basics" theoretical examinations. Not only that, medical staff in order to make their cultural level a step further. In the busy schedule, I actively enrolled in various self-study and adult examinations, which made everyone's thinking mode, civility and courtesy, and temperament and temperament improved significantly. In the "5.12" nurse's day performance organized by the hospital, Excellent achievements were made in activities such as technical operation competitions. We believe that only by continuously improving the cultural quality, professional ethics and professional skills of all medical personnel can we better serve the society and contribute to society.
V. Job performance
In the first half of XX, we completed a total of 1054 large and small operations, with an average of 176 operations per month. Among them, 454 large-scale operations, rescued multiple critically ill patients, and cooperated with general surgery to perform large-scale surgery such as lobectomy, colon cancer and radical cancer. Intracranial tumor resection was performed in craniocerebral surgery, and high-difficult surgery such as laparoscopic appendectomy, c-arm laser radiofrequency ablation, and spinal fracture and pelvic fracture internal fixation were performed. Our department also carried out 9 cases of minimally invasive gas-cutting, 15 cases of arterial puncture, 15 times of invasive pressure measurement, 117 times of central venous puncture, 20 times of emergency tracheal intubation, and 173 times of painless abortion. In the first half of XX, 185 cases of general anesthesia and 90 cases of ketamine anesthesia in children were highly praised by the surgeon. With the efforts of all medical staff in the operating room, in the first half of XX, the total operating income of the operating room was 357,542.22 yuan, and the average monthly business income was 595,903.37 yuan.
The results are as good as the fruits of the golden autumn. Although they are full, they have quietly fallen. While the taste is successful, we should also clearly see the shortcomings: we must boldly innovate in management consciousness, persevere; in humanized nursing Surgery patients' visits and health education are not comprehensive enough; there are still a few comrades' indifference in the implementation of rules and regulations; there are almost blanks in paper writing and scientific research; especially in terms of service attitude and patient satisfaction. The needs of patients are the scope of our services. Patient satisfaction is the standard of our service. The patient's touch is the goal we pursue, and quality service is never ending. We will continue to sum up experience, study hard, make services more emotional and humane, and make unremitting efforts for the hospital's service level.

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