Summary of the work of new bank employees in 2019

As the saying goes: "There is a soldier, a bear," I am just a soldier, a soldier who has just set foot on the society, came to Guangfa Fengtian, I am facing a brand new world, I am seeing a piece Zhang is full of vigor and positive faces. I saw the work attitude and enthusiasm of the leadership, which deeply infected me and gave me a new understanding of the bank work. Banks are not the place to raise grandfather in the past, and there is no iron rice bowl for bank work, so I changed myself in the first place to adapt myself to the needs of modern banking work.

I actively participated in the marketing of various products of the bank. In February and March of this year, I followed the account managers such as He Bin and Cong Dongning to the community near the bank to publicize the salary and salary products and the fund to set up investment and management, which achieved good results and strengthened the wealth management business. The study of knowledge has mastered the different characteristics of various products of our bank. I also consciously studied the words of financial management. I strictly demanded myself with high standards. After I basically mastered the wealth management business, I followed Li Qiang to learn about personal loans and related business. The collection, the consolidation of personal loan information, the volume, the approval of the loan management center, and the registration of the real estate building have a clear understanding and understanding. During the period, I repeatedly followed Li Qiang to the real estate field to learn relevant knowledge, and saw the different performances of different customers in our initial review. From this, we can basically judge whether the customer meets the bank's lending standard.

Subsequently, under the leadership of the bank, I ended my study of financial management and personal loans, and started the business of the teller business in the business room. I used to think that the counter business is the basic deposit and withdrawal, but when I got to the front line of work, I saw the diversity and complexity of the work. I first learned some basic things with Lu Haixia under the guidance of Kang Zhiwen. Business knowledge, while strengthening the practice of business skills, and strive to improve themselves in all aspects, after participating in the training of new employees organized by the city line, I passed the anti-counterfeiting currency exam, obtained the qualification for accounting, and then started with Changfeng The operation is a test for me. The front desk business is dealing with money all day long. It requires a very careful work attitude and the ability to work hard. With the help of the masters, I can now start the business independently. . Although I have achieved certain results in my work this year, my skills and skills are still very different from those of the old staff. I will try my best to learn from the old staff in the future work and study hard. Become a unique employee.

Below, I will make a summary from the following aspects:

1. In terms of moral quality, I think that there is no problem.

2. In terms of the attendance system, I have been fully engaged in my work since the first day I first entered the business. So far, I have not been late and leave early, and I can use the rest time to contribute to the completion of the bank's indicators. .

3. In terms of personal performance, from July 1 to the present, my average daily savings deposit is more than 1.5 million yuan, and the time deposit is more than 2 million yuan. The insurance is sold for 3,000 yuan, and the payment is 30,000 yuan. The quota card is overfulfilled. .

4. In terms of business ability, I think that there is still a gap. This is related to my working time, but this is not a reason. Some businesses I rarely touch are still very strange, and some even have never heard of it. I still need this aspect. Strengthen learning and strive to achieve higher standards.

I think it is necessary for me to sum up in the service of excellent service. From the overall perspective, I can treat my customers with my sincerity, be able to smile, and be able to handle the business with enthusiasm and initiative, and actively solve problems for customers. What I lack is in the whole. The maintenance of this quality service in any case of the day. Sometimes the business is tense. When I see many customers in the lobby line up, I can't help reducing the quality of service. I have been working hard to improve this situation. I believe that it will be greatly improved in the near future.

As a newcomer, I am proud and proud to join Fengtian's team. In the future work, I will always be customer-oriented, strengthen my own learning, and grow into a qualified and outstanding employee.

In 2019, we worked together, and the sea went to the sky to make the shore.

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