Changing McDonald's cleaners

A good beginning is half the battle

He is a child of a poor family. For the sake of his livelihood, he had to leave school to earn a living when he was 15 years old. Because he is usually hungry and full of food, he is malnourished and the whole person seems to be weak.

Under the advice of classmates. He came to McDonald's to apply for a waiter. He thinks McDonald's is not too heavy, and the thinness of the body will not be the reason for rejection. However, the facts are not as he imagined. When McDonald's manager saw his appearance, he directly rejected his request.

He is not reconciled. I begged the store manager to let him stay in the store to work, do not work, as long as there is a meal to eat. The manager’s face showed a distressed expression. It was just that a customer came out of the bathroom at this time and had been complaining about how the toilet in the store was so dirty and no one handled it. He followed the trend and said, let me sweep the toilet. Too dirty toilets can affect the business in the store. The store manager shrugged and said he could let him try.

The next day, he started working. The toilet was really dirty and gave off an unpleasant smell. In order not to affect the customer's meal, he kept himself in the toilet to clean. When I got off work the next day, the store manager went to the toilet to check it out and found that the toilet was really clean. In order to create a clean and tidy environment for the customer in advance, he applied to stay in the store so that he had more time to take care of the toilet.

When he was not bright every morning, he got up and cleaned the toilet thoroughly. Then go to maintain it every once in a while. He also placed flowers and plants in the toilet so that people could appreciate the beauty in the toilet. In addition, he also wrote the slang epigrams he remembered and posted it on the wall of the toilet, which increased the cultural atmosphere and allowed people to go to the toilet. I can also feel the charm of culture. He put all his thoughts on the toilet. When he arrived, the toilet in that store was "cleaner than those restaurants." This also brings more customers to the store.

And it was all seen by Peter Ritchie, the founder of McDonald's in Australia, the founder of McDonald's. After three months of investigation, Rich signed a staff training agreement with him to lead him to formal vocational training. After the training, Rich again put him in various positions in the store to exercise. After several years of training, he has mastered a series of work such as McDonald's production, service and management. At the age of 19, he was promoted to become the youngest McDonald's store manager in Australia.

For a child of a poor family, it is not easy to be a store manager at a young age. But he did not satisfy such a result. In the next 8 years, he increased the number of McDonald's chain stores in Australia from 388 to 683. He was also promoted from a store manager to a vice president of McDonald's Australia, and at the age of 29 he became a board member of McDonald's Australia.

At the end of 2002, he was promoted to the chief operating officer by McDonald's headquarters, responsible for the operation and management of McDonald's more than 30,000 McDonald's restaurants in 118 countries.

He is the first non-American McDonald's head, Charlie Bell, the global president and CEO of McDonald's.

Sweeping the toilet is actually just the beginning of Bell's career, which seems to have nothing to do with success. In fact, the beginning of the road to success is precisely the most important, how to do the first job, even if it is to sweep the toilet. If you can do the best job of sweeping the toilet, then the door to success is already open to you!