Clothing store manager's duties

Part 1: Clothing store manager's duties

First, work responsibilities

Communicate the target to the subordinates, master the daily, weekly, monthly, and cumulative goals, lead the employees to complete the specified sales targets set by the company, and reach countermeasures according to the performance, lead the employees to provide quality customer service, and strive to do their best. Strive for the best turnover for the company.

Supervise store administration and business work: preside over morning and evening meetings, and make records.

The sales work is analyzed, the supply situation is checked daily, the best-selling products are replenished in time, and the unsalable products are made rationalized sales suggestions or returned to ensure daily sales.

Into the store's goods, arrange the clerk to carefully count, if the difference is found, immediately report to the company.

Effectively manage and use resources such as manpower, goods, store displays, promotional items, etc.

Regular training and guidance for employees: All rules and regulations related to store work practices.

Communicate the projects and work of the company, train and manage all employees.

Second, personnel management

Guide the discipline and attendance of its employees.

Prepare the schedule, make appropriate corrections according to the actual situation, and ensure that the subordinates go to work on time.

It is recommended that personnel transfer, disciplinary action, subordinate promotion, etc.

Responsible for the implementation of grooming standards and uniform standards.

Train employees' product knowledge, sales skills and other relevant work knowledge.

Understand company policies and operating procedures, explain to employees, and drive implementation.

Make sure every employee knows about store safety and emergency instructions.

Clearly understand the relevant employment regulations and explain to the staff about company codes and benefits.

Hold an in-store work meeting: preside over the morning and evening meetings, and make a record, discuss the operation and business issues with the employees, give full play to the spirit of the employees, communicate in time, and reach a consensus.

Third, customer service

Guide your employees to sell goods with professionalism and enthusiasm, and provide quality customer service.

Effectively handle customer complaints and reasonable requests.

Establish a good relationship between customers and the company.

Establish customer contact files to better serve customers.

Fourth, the goods management

According to the actual inventory and sales of the store, increase the replenishment volume to ensure that the store memory is suitable or sufficient.

According to the company's requirements, the goods are displayed correctly.

According to the trend of market transformation and flexibility, the way of displaying store memory goods is changed.

Supervise the receipt, return, and transfer of goods, and ensure that it is correct.

Supervise the neatness, cleanliness and smoothness of the displayed goods.

Pay attention to market trends, analyze customer feedback, and timely report and make positive comments to the company.

Fifth, the store operation

Monitor the sales of the whole store.

Responsible for opening and closing, supervising the cash register and operating computer equipment.

Maintain the warehouse and warehouse clean and tidy.

Keep the lighting, music and instruments in full operation.

Make sure that the interior and exterior of the store are renovated and the shelves are intact.

Supervise all in-store renovations and maintenance matters.

Responsible for in-store goods, property and cash security and fire prevention work.

Responsible for the exhibition work, maintenance of goods in the goods yard according to the company's display requirements.

Ensure that weekly business reports and analytical business conditions are delivered on time and accurately.

Drive all employees to effectively improve sales.

Schedule weekly/monthly work plans and ensure that all types of files are properly filed.

Hosting various meetings of the store as a communication bridge between employees and the company.

Regularly arrange shopping guides to understand the movements of other brands, report to the company in a timely manner, strengthen consultation and circulation, and monitor the arrangement of promotion activities.

Responsible for returning goods, importing goods and entering the computer or entering the account in time.

Part 2: Job responsibilities of the store manager

1. Strictly abide by the company's various rules and regulations, implement the instructions of the superiors, and complete the tasks assigned by the company.
2. Understand the brand's business policy and implement sales strategies based on the brand's characteristics and style.
3. Responsible for managing the daily work of the storefront, performing attendance, assessment, supervision and daily work performance on the employees, timely reporting the staff dynamics to the department manager and training and ideological communication work for the employees.
4. Responsible for inventory, reconciliation, book making, and delivery of goods.
5. Responsible for sample car and inventory management, ensuring sufficient goods, accurate inventory and timely delivery of orders, and the vehicles are placed neatly and orderly;
6. Assist department managers in dealing with and improving store operations.
7. Assist department managers in communicating and coordinating with the store or the outside world.
8. Regularly provide public relations promotion activities of surrounding brands in the outside world as required.
9. Understand the product status and sales of surrounding brands, register and provide daily sales and in-store customer data.
10. Encourage the enthusiasm of shopping guides and adjust the shopping atmosphere in the store.
11. Advocate and supervise the implementation of the "service, management, gratitude" business concept, create a warm, courteous, clean and comfortable shopping environment;
12. Strictly control the loss rate, personnel costs, operating costs, and strive to cultivate the relative competitive advantage of "low cost";
13. Supervise the promotion of the store;

Chapter 3: Job Responsibilities of Clothing Store Managers

The store manager's job responsibilities lead by example, go all out, lead the store's all business partners to strictly abide by the company's various management regulations, with a good image, quality service, responsible for the company's sales of the store's sales indicators, the entire store The team is responsible.
First, the store clerk grooming instrumentation, storefront services, work supervision of the work. At the same time, it supervises the work status and sales performance of employees, continuously improves the service quality and sales performance of employees, is responsible to the company, is responsible for itself, and is responsible to the clerk.
Second, formulate implementation plans according to the sales indicators issued by the company, analyze and strengthen implementation.
Third, use the pre-class after-school meeting to do a good job of on-the-job training for employees.
Fourth, the overall image of the store's image, model, booth placement, goods feedback, employee feedback, customer feedback work.
V. Responsible for the verification and supervision of the accounts, ensuring that the accounts are clear and clear, the accounts are consistent, and the monthly inventory work is arranged and grasped.
6. Responsible for the addition of the goods in the specialty store, the sample, the supervision of the rack, and timely communication with the warehouse department of the manufacturer to ensure the richness of the goods and maintain the image of the goods in the store.
VII. Handle customer complaints and internal contradictions of employees. If the general incident is resolved on the spot, it must be reported to the manager immediately after the decision is made, so as not to push the committee, not to avoid, and not to slap.
8. Do a good job of attendance and appraisal of employees every month.
IX. Care to help employees, pay attention to the physical, life and work of employees in a timely manner, so that the staff of the store can work in a united, friendly and energetic family to play a greater role.
Ten, to develop a perfect quality of work - integrity, honesty, loyalty, the pursuit of perfection. Ask others to do it first, never hide and conceal their mistakes, always act according to company culture and standards, and treat all work as their own.
XI. Establish detailed customer information of the store and keep in touch with customers to achieve natural, easy-going and considerate customer service.

Chapter 4: Store Store Store Manager's Duties

1. Understand the brand's business policy and implement sales strategies based on the brand's characteristics and style.

2. Comply with the company's regulations, implement the instructions of the superiors, and complete the company's tasks.

3. Responsible for the management of the daily work of the counter, supervise and evaluate the performance of the shopping guide, timely reflect the staff dynamics, and train the shopping guide.

4. Responsible for the accuracy of inventory, book creation, and product delivery.

5. Responsible for the purchase of goods in the store, merchandise display.

6. Assist supervisors in handling and improving the operation of counters.

7. Assist supervisors in communicating and coordinating with their stores.

8. Regularly provide public relations promotion activities of surrounding brands in the mall as required.

9. Understand the sales of surrounding brands, register and provide daily in-store customer traffic data.

10. Encourage the enthusiasm of shopping guides and adjust the shopping atmosphere of the freight yard.