Credit union employee work summary

Time flies, in the blink of an eye XX years is about to pass. During this period, with the care and support of the leaders and colleagues, I was able to conscientiously abide by financial laws and regulations and conscientiously study the rules and regulations. I will summarize the work of this period as follows:

One: service work

The image of employees is the first “facade” of credit unions. The counter is a bridge between the credit union and the customer for face-to-face communication. It is the beginning of the customer's true understanding of the credit union. The neat and uniform clothing and the generous greetings will give the customer a good first impression. Every employee is a "service point", and many "service points" form a "service surface", which will reflect the good management level and brand-new mental outlook of rural credit cooperatives. I am a comprehensive bookkeeper in the credit union and the first platform to communicate with customers. Therefore, in the work, I try my best to do the service work, so that I can have a voice, and I will send a voice and ask for a reply. Adhere to not bringing your emotions to work, and patiently serve customers. No matter how busy, we insist on smiling service, work hard on the details service, work hard, and work hard to “satisfy customers, care for customers, and retain customers with heart”, and strive to win more customers for credit unions. Resources. On the instrument, we can uniformly dress and carefully implement the regulations on employee image in the employee handbook.

Two: Acting according to the chapter

As the saying goes, "Taishan does not have a fine soil, so it can become its height; Jianghai does not choose a trickle, so it can become deep." Therefore, the gift does not leave small, the details determine success or failure. In our rural credit cooperatives, it is also very valuable to do big things, but it is equally important to do things finely; we do not lack all kinds of rules and regulations, but we are always lacking in the implementation of excellence, lack of rules and regulations. The performer of the buckle. In the work, I insist on memorizing the rules and regulations and the staff's hand, and everything is handled according to the rules and regulations. Adhere to the "double tube library, double-guard library, double cabinet". When handling business, it does not violate the rules. Try to reduce the error rate. Everything starts from scratch and treats small things with care. What is not simple? It is not easy to be able to do simple things every day. I believe that only in this way can we adapt to the new situation of the reform and development of credit cooperatives.

Looking back and checking my own problems, I think: First, not enough. At present, the new economy based on information technology is booming, new situations and new problems are emerging, and new knowledge and new science are constantly coming out. In the face of severe challenges, there is a lack of urgency and consciousness in learning. The theoretical basis, professional knowledge, cultural level, and working methods cannot meet the new requirements. Second, when the work is more tiring, there have been loose thoughts. This is because their political quality is not high, and it is also a performance of world outlook, outlook on life, and poor resolution of values. In response to the above problems, the future efforts are: First, strengthen theoretical study and further improve their own quality. Change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work, and actively cooperate with leaders and colleagues to do their jobs better. In the new year, I should step up my study, better enrich myself, meet the challenges of the new era with a full spirit, and sum up the past to learn from past experiences and lessons, and to do better in the future. The deficiencies and shortcomings in the work, please leaders and colleagues to criticize and correct.