Summary of the work style construction of the XX bureau

In XX, the bureau seriously reflected and searched for the deep-seated problems of the construction of the work style reflected in the last ranking of the "People's Appraisal Organs Activities" for two consecutive years, and carried out in-depth ideological development, closely linking the construction of the work style with the image of the industry. The characteristics of the combination of institutional style construction and behavior evaluation activities, to achieve the linkage between the style of the organization and the style of the industry and effectively extend to the District Enforcement Bureau and the grassroots law enforcement team, strengthen the implementation of rectification measures, the image of the organization's style has improved significantly, The work of urban management and administrative law enforcement has produced tremendous impetus. This year's progress in the construction of the bureau's work style is summed up in six sentences, namely: the efficiency of the agency is obviously optimized, the service consciousness is obviously enhanced, the image of the team is obviously improved, the problem of violation of rules and regulations is obviously curbed, the city appearance environment is obviously improved, and the satisfaction of the people is obviously improved.
First, sound organization and leadership
1. Grasp the layers of launch and strengthen organizational leadership. We will conscientiously implement the "2·11" General Assembly and the Ning Committee's [XX] No. 8 archives spirit, and implement the decomposition of the XX annual work style construction work. Establish a work style construction leading group in the city, district and city government bureaus, set up an office, and issue implementation opinions. We will focus on the construction and operation of the organization, the same deployment, implementation, and assessment, so that each quarter has a focus, and important work has its own characteristics. "One ring is closely linked, one step is like a step," and efforts are made to create a service-oriented organization. Humanized law enforcement team.
2. Cultivate three kinds of consciousness and overcome three emotions. In response to the last two years of "10,000 people appraisal organs" ranked last, everyone has grievances, discouragement, and convinced thoughts and emotions, the bureau focused on doing a correct mentality. Cultivate the sense of responsibility, opportunity and prioritization of cadres and workers, guide everyone to indifferent to fame and fortune, adjust their mentality, and focus on rectification. From the rise of the people's satisfaction rate to the XX in XX, we can see the progress in the construction of the bureau's work style and enhance the confidence and determination to do a good job in organizing the work style of the government.
3. Grasp the publicity on the surface and do a good job in information exchange. In response to the weak link in the construction of last year's work style, the bureau strengthened supervision measures on the one hand, listened to opinions from all walks of life, and accepted social supervision seriously; on the other hand, it strengthened social propaganda and did a good job in education guidance. This year, we distributed more than 20,000 copies of the “Call to the Public” to the community. The city appearance bureaus at all levels have extensively solicited opinions from all walks of life in the form of on-site consultations and on-site acceptance of complaints from the public. This year, the bureau also conducted two questionnaire surveys on the provincial and municipal party and government people's congresses, the CPPCC organs, enterprises and institutions, the relevant departments of 13 districts and counties in the city, and the grassroots units of the city's city appearance and environmental sanitation system. Table 4700, solicit opinions on style construction, and understand the construction status of the system. At the same time, in the city appearance system, the "City of the City News" 29 issues, "Wizwind Construction Briefing" 13 issues, publicity and report on the good experience and practice in the construction of the city system. Since the beginning of this year, 30 people from the municipal bureau, detachment and district bureau have walked into the radio and TV broadcast room to communicate face-to-face with the public, publicize administrative regulations, and publicize law enforcement work to show the image of the team and expand the influence of administrative law enforcement.
Second, combing opinions and rectifying
1. Turn your opinions into wealth and turn the last one into power. After the "2·11" conference, the bureau sorted out the 1094 comments of the last year's public comment, compiled and printed them into the whole system, and asked the cadres and workers to study hard, understand the public opinion, analyze the crux, improve the measures, and earnestly Improve the work. The vast number of cadres and workers have self-examination and self-correction through comparison of problems, and they have been hardened and rectified, and the construction of the work style has been raised to a new level.
2. Grasping and rectifying the effectiveness and re-implementing the long-term effect. Regarding the dirty and messy problems of the 68 cityscapes reflected in the public comment, the bureau immediately drafted a remediation plan, issued a rectification “menu”, and discharged the timetable, requiring the districts to be responsible for the specific implementation. The districts began to rectify from the end of February, and by the end of April, 68 specific opinions were all rectified. In order to achieve long-term management, if there are repeated reports on these 68 questions in the future, the “evaluation” of the responsible units will be rejected. According to the survey, the public's recognition of the rectification work is relatively high.
3. Establish a mechanism to break through and do your duty to improve. With regard to the large number of opinions reflected in last year's popular comment, the bureau unified the ideological understanding that the responsibility of the management is not in place because of the unsatisfactory system, and the inaction of a small number of law enforcement members cannot be ignored because of the chaos of a few coordinators. Construction and management cannot be relaxed because of the debts of sanitation infrastructure. We timely formulated and decomposed the objectives of the organization's work style, established and improved the responsibility system for organ work style construction, strictly implemented the responsibility system, changed the assessment mechanism, implemented the performance-linked approach, and focused on solving the problem of liberation of the mind, some things are still difficult, and a few grassroots units The problem of not changing the style of work has formed a new upsurge in strengthening the work style of the organs.
Third, the innovation mechanism for long-term effectiveness
In recent years, the city has accelerated the process of urbanization and urban modernization. The scope of urban management has greatly increased. People have higher requirements for human settlements, and the difficulties and contradictions of urban management have become more prominent. Facing the opportunities and challenges of urban management, the bureau insisted on integrating work style construction with city appearance management and administrative law enforcement work, and put the revolutionary enthusiasm and sense of responsibility motivated by cadres and workers from work style construction into management work, so that the work style construction will rise. In order to promote the inherent guarantee strength of urban management excellence and long-term management of city appearance, the law enforcement efficiency and management level are continuously improved.
1. Simplify administrative examination and approval, and disclose administrative affairs . With the goal of promoting the construction of service-oriented institutions, the bureaus have all publicly opened procedures, and further cleared the administrative examination and approval authority and regulatory files. After canceling four approval projects last year, two more were cancelled this year. At present, the three approvals for engineering waste disposal, vehicle cleaning, and sanitation facilities removal have entered the construction system administration hall and are working well.
2. Improve citizen participation and social supervision mechanisms. The municipal, district organs, detachments, and brigades shall implement the first-inquiry responsibility system. Any department or personnel that accept complaints from the public shall be responsible for handling the matters within their scope of their duties; if they are not within the scope of their duties, they shall inform the relevant contracting departments and personnel. The contact information cannot be said to "don't know" and must not be perfunctory in any way. The Municipal Bureau opened three reports and telephones, and sent special personnel on duty 24 hours a day to accept complaints and consultations from the public. Adhere to the bi-weekly regular system of reporting contact liaison officers, communicate and report the rectification situation; adhere to the system of the reception day of the director on Wednesday, the on-site office system, and conscientiously and timely solve the problems reflected by the people and the grassroots. This year, the Municipal Bureau received a total of 6,560 reports from the public, and settled 5,712 times, with a completion rate of 87%.
3. Actively explore long-term management methods for city appearance. "Six Combinations" is a long-term management method that our bureau has based on long-term city management experience, innovative ideas, and research and exploration. "Six combinations" means combining key points with overall promotion, centralized rectification and consolidation of norms, combination of fragmentation and regular exchanges, adherence to positions and mobile inspections, integration of sparseness and congestion, and integration of urban areas, districts, districts and districts. This "six combinations" highlights the management of the occupation of the road. On June 4 this year, the bureau held a viewing meeting in Nanyuan Street, Jianye District, requesting the whole system to seriously implement the “six combined” management measures and strictly regulate the management of the stalls. Baixia, Xuanwu, Qinhuai and other regional brigades have implemented the "six-integration" method, taking the main road as the line, taking the station, downtown area, tourist attractions as the window, taking the street as the block, taking the community as the point, implementing the fixed person, Fixed post, timing, and responsible management to enhance management responsibility. The detachment adopted the assessment methods such as the combination of regular inspection and random inspection, and the combination of inspection and investigation, so that long-term management has achieved remarkable results.
4. Introduce market mechanisms for sanitation management and operations. The district sanitation office merged with the district and city authorities to rationalize the management system. Steadily promote the management mode of pipe separation

The city's sanitation system has established 31 simulation companies and market companies. At the same time, the “Interim Provisions on the Management of Environmental Protection Bidding Management in Nanjing” was formulated, and tenders for the cleaning and cleaning of new municipal roads were implemented. There were 227 trunk roads and 384 public toilets in the city successfully implemented internal bidding; 109 trunk roads and 141 public toilets were implemented. External tendering. Expanding the service sector, the city has established 13 sanitation companies and expanded its service business to more than 20. In order to adapt to market competition, the sanitation department has actively introduced the ISO9001 quality management system. At present, Qixia, Xiaguan, Qinhuai District Environmental Sanitation Institute, Bureau of Sanctions and Waste Land Management Office have passed the certification and certification of certification bodies.
5. Build a city management information management platform. In order to solve the inaction of law enforcement and eliminate the blind spots in management and improve the efficiency of law enforcement, the Office uses modern technology to transform information on management equipment and management tools, and introduces GPS, GIS and OA systems to improve timely monitoring capabilities. ICM-XX voice notification system application and new cleaning equipment - the use of Hercules washing machine, played a positive role in rectifying the city "psoriasis", governance "three chaos" behavior, improve management efficiency and quality.
Fourth, highlight the key team
In the analysis and study of the work style of the bureau of our bureau, we have seen that the high degree of correlation with the style of the city bureau is the construction of the law enforcement team. To a certain extent, the image of the law enforcement team has greatly influenced the image of the work of the agency. To this end, we will improve the image of the law enforcement team this year as one of the key points of grasping the style of the organization, and strive to make substantial changes in the style of the team.
1. Strengthen education and establish a correct law enforcement concept. Deeply understand the idea of ​​governing for the people and law enforcement for the people, education guides the law enforcement team to correctly understand the relationship between managers and managers, and solve the problem of law enforcement and law enforcement. The education team regards the voice of the people as the first signal of administrative law enforcement, regards safeguarding the interests of the people as the first duty of administrative law enforcement, and solves the problem of solving problems for the people as the first priority of administrative law enforcement, and regards the satisfaction of the people as the first standard of administrative law enforcement. Guide the law enforcement team members to carry out humanized management, and change the simple punishment to combine education and punishment, and become a simple combination of sparseness and blockage. The simple environmental improvement is the combination of environmental construction and soft environment construction.
2. Strengthen discipline and eliminate violent law enforcement. Open the "four prohibitions" and "two nos" commitments. That is to say, it is strictly forbidden to beat people in law enforcement. It is strictly forbidden to deliberately damage the management of relatives in law enforcement. It is strictly forbidden to eat and get cards. It is strictly forbidden to enforce the law without law enforcement. Temporary deduction of items does not open temporary deductions and fines do not open bills, and offenders are laid off, and Investigate leadership responsibilities; there is no such thing as a violent law enforcement act throughout the year, and there is no incident of hitting people together. The district and county battalions carried out the activities of “no banned brigade” and “no ban squadron”, and made “four bans and two bans” into cards and carried them with them, which enhanced the sense of crisis, responsibility and honor. In the whole year, the law enforcement team did not have a violent law enforcement phenomenon. On the contrary, more than 200 members were vilified and beaten in law enforcement, and they still insisted on civilized law enforcement. In the whole year, the law enforcement team handled a total of 12033 cases of various types, without a wrong case, and no administrative reconsideration and administrative litigation cases were filed. The pass rate of handling cases reached 100%.
3. Strengthen responsibility and improve law enforcement efficiency. The Municipal Law Enforcement Bureau and the District Law Enforcement Bureau, the detachment and the brigade, the brigade and the squadron signed the responsibility for the construction of the work style, and signed more than 1,100 copies. The top leaders at all levels are the first responsible person for the work style construction, who is responsible for the problem, who is responsible for the scope, and who is responsible for the accident. For the violation of the discipline that has a bad influence, the unit will veto one vote at a time and pursue the leadership responsibility.
4. Strengthen supervision and maintain the image of the team. The Urban Management Law Enforcement Brigade was established to supervise the enforcement actions, efficiency, teamwork and discipline of the team in law enforcement. 16 city people's congresses and CPPCC representatives were hired as work style inspectors. Districts and counties also hired a number of style supervisors to supervise the style of the organs and law enforcement teams. The party committee of the bureau has intensified its accountability for violations of discipline and discipline. The city has systematically investigated and dealt with 6 violations of laws and regulations. In particular, it has dealt with the individual phenomenon of power and private law enforcement, and 4 of them were expelled from the law enforcement team. One person was suspended for inspection, one was dismissed by administrative warning, two were detained, one leading cadre gave a pardon conversation, and one was censored by the party, thus raising the consciousness of obeying the law and diligent and honest.
5. Strengthen training and improve the quality of personnel. The administrative law enforcement team of more than 1,000 people in the city is composed of the transition of the original city appearance law enforcement team, the transfer of the urban construction law enforcement team and the three new recruits this year. On the one hand, we have strengthened the ideological education and the internal quality, and organized the team members to listen to the report of the top ten “town management guards” and cultivate the spirit of hard work; on the one hand, we must do a good job in pre-job training, and ask experts and professors The players explained the relevant laws and regulations. The 90 newly recruited members of this year also carried out military training. At the end of the training, the Municipal Law Office, the Personnel Bureau and the Office jointly organized the examinations. Those who passed the examination were issued the "Administrative Enforcement Certificate" before they were officially employed. In response to the problem that some law enforcement players could not understand the relationship between civilized law enforcement and strict law enforcement, the detachment organized various brigades to carry out a "civilized law enforcement" discussion, focusing on the relationship between civilized law enforcement, strict law enforcement, standardized law enforcement, and fair law enforcement. Establish the concept of "strict enforcement of law enforcement, civilized law enforcement, image, law enforcement, effectiveness, fair law enforcement, and people's minds" to solve problems such as law enforcement skills. All units have conducted various types of study and training on administrative regulations.
6. Strengthen services and improve service efficiency. Carry out the activity of “urban management into the community and serving thousands of families”. The activities of Xuanwu and Baixia are better carried out, and the city cadres are managed together with the community cadres, and the community is well served. In March of this year, the city’s 10,000 flowers were sent to Lei Feng, and the law enforcement team received 92 flowers. According to incomplete statistics, the law enforcement system carried out 61 poverty alleviation activities throughout the year, and 29 kinds of advanced deeds emerged. The total amount of gold was 125,250 yuan. A total of 49 law enforcement members refused to receive various gifts worth RMB 38,000. A variety of pennants, flower baskets, and thank-you letters of 48 pieces have shaped the good image of the law enforcement team.
V. Governing for the people to do practical things
This year, through the joint efforts of the people of the city, the “National Health City” passed the national inspection and acceptance, which marked the end of the 14-year history of the city’s creation activities. At the same time, in the city's large-scale urban construction, the creation of environmental protection model cities and national garden city review and urban management excellence, the bureau system has gone all out and achieved outstanding results. According to the requirements of the Ning Committee issued [XX] No. 8 file issued by the Leading Group of the Municipal Work Style Construction Work, the company is striving to build a service brand, carefully planning and organizing the implementation of 10 practical matters for the people. Efforts have been made to improve the investment environment. Up to now, 10 facts have been completed. In addition, carefully organize snow sweeping work. On the evening of February 10, Nanjing Daxue, on the morning of the 11th, all the cadres of the city system, more than 1,000 law enforcement members and more than 5,000 environmental sanitation workers quickly took to the streets to clean up the snow, and coordinated the relevant departments to organize 120,000 people in the city, nearly 1,000 vehicles. The snow was cleaned in time, the road was kept open, praised by the public, and praised by Mayor Luo Zhijun. Complete the anti-"non" killing task. In the critical period of SARS, according to the requirements of the municipal government, the bureau organized a killing team of 3,000 people in just three days, organized and cleared more than 40 garbage collections in the family separation area, in order to obtain resistance. The non-"victory contribution has been made, and the third party branch of the bureau has also been commended by the organization department of the municipal party committee. Advance the "public toilet revolution." According to the standards of Class I and Class II public toilets, 78 new public toilets were rebuilt, all of which were upgraded and improved, and public facilities were improved; 9 new garbage transfer stations were rebuilt;

Set up to install 920 bins. Speed ​​up the construction of lighting. More than 400 buildings have been completed, and the fine works such as Trade International Plaza and Xinzhuang Interchange have been praised by domestic and foreign tourists. The leaders of the country and other provinces and municipalities have visited the city's lighting achievements many times, and the night scene has become Nanjing in recent years. A foreign brand. Strengthen the renovation of the cityscape. The 10 urban landscapes such as Changjiang Road and Zhonghua Road, and the comprehensive improvement of the five roads into and out of the city such as Ninghang Road and Ningyang Road have been basically completed, and the urban roads are constantly upgraded. Adhere to the management of the standard booths. The standard has set up about 5,000 stalls in 62 places, strictly prohibiting the operation of the road, opening the store with the door, and the main and secondary roads and nearly 300 lanes have reached the requirements of no violation of the rules. Strict construction of muck management. For the city's more than 200 construction sites, the daily production of 1XX tons of construction waste, the organization of multi-sector joint law enforcement, investigation and punishment of 378 violations, cleaning up the contaminated road surface of 300,000 square meters. The muck is now being tested for closed transportation, and it is expected that 80% of the transport vehicles will be closed at the end of the year.

In the past year, the construction of the city bureau has achieved certain results, but we also clearly see that there is still a certain distance from the expectations of the people in terms of the overall level of institutional work, and some people’s hotspots The difficult problem has not been fundamentally resolved. Specific issues are focused on the following areas:
1. The understanding of the construction of the organization's work style is not deep enough. The development of the evaluation work between the offices of various agencies and various grassroots units is not balanced. The leaders of individual units pay insufficient attention to the existing style of work, and the rectification efforts are not great. They have to go through the scenes, grasp the tightness, and relax without grasping.
2. The transformation of the service concept is not enough. Individual cadres and law enforcement personnel have a blunt attitude toward the public, a strong tone, a large shelf, and managers are self-sufficient, arrogant, speechless and not standardized, and there are "official", "arrogant" and "dominey" phenomena. A small number of cadres have a weak purpose and self-requirement. It is necessary to do a little work. When they encounter contradictions, they will go away and avoid difficulties when they see difficulties. In addition, the cadres of the government floated, the efficiency of the work was not high, and they were able to paste, push and drag, and even drag on for a long time. The management of the cadres of the government is still relatively soft, the implementation system is not strict, and there are still some hidden dangers.
3. The implementation of responsibilities is not rigorous. It is a good way to implement the responsibility system, but this management requirement has not been implemented. The primary and secondary roads and the minority positions in the window area often do not see law enforcement personnel. The personnel arrival rate is low and the duties are performed. Not in place, resulting in poor sanitation in some locations.
4. The phenomenon of unfair law enforcement and irregular law enforcement still exists in individual players. It is highlighted that law enforcement cannot correctly use the discretionary power of administrative punishment. There is a hardship of "picking up the burden", softening the "evil", punishing acquaintances, severely punishing people, and feelings and feelings. And so on. The coordinator’s violent law enforcement occurred at the time, and the work of the team members to ease and passivate the contradictions could not keep up with the situation.
5. Long-term management measures are not yet implemented and effective. There is no effective mechanism and means for city appearance management. It is difficult to treat both the symptoms and the root causes. The city environment and environmental remediation work has more or less formalism. The traces of "blitz" are obvious. Before the inspection, the city appearance is neat and clean, and after the inspection, it is dirty. Poor resurgence. In particular, there have been no fundamental breakthroughs in the hot and difficult issues such as illegal occupation of the road, illegal construction, and dumping. The dissatisfaction of the people of the people is still affecting the image of our organs.

In response to the above-mentioned problems, according to the "Opinions on Further Strengthening the Construction of the Work Style" of the Municipal Party Committee and the Municipal Government, in the new year, the Bureau will accelerate the development and strive for the advanced position to achieve "two leading" and long-term health care. Management provides a high level of work style protection, strengthens measures, and strives to improve the work style of the organization's work style.
Strengthening leadership, clarifying responsibilities, and effectively building style of work as a matter of ruling ability and ruling level, and dealing with the major issues of the "three represents" important thinking. It is necessary to further clarify the position and role of the top leaders in the construction of the first responsible person, conscientiously implement the dual responsibility system for leading cadres to grasp the business and grasp the style of work, establish a sense of chess, and make the people's satisfaction as the bureau's work style. The only criterion is to strengthen organizational leadership. At the same time, the implementation of the territorial management responsibility system and unit responsibility system, as the main content of the annual city appearance management and administrative law enforcement performance assessment. Strictly demanding, the implementation of a one-vote veto system for units with serious problems in the construction of work style, in order to enhance the sense of urgency, urgency and long-term awareness of the cadres and law enforcement personnel, and strive to make the whole system form a working situation of working together.
Strengthen education, strict discipline, and earnestly strengthen team building. In accordance with the guiding ideology of building a law enforcement team that the people are satisfied with, and the policy of building a team of "political team building, work team, law and discipline team", the system must strengthen the concept of law enforcement as a service, strengthen the political education and law training for all staff, and improve Team quality and law enforcement level. It is necessary to strictly implement the law enforcement responsibility system, change the assessment mechanism, implement the administrative law enforcement performance linkage method, earnestly implement the "three fixed and two in place", and strive to achieve a city appearance environment, everything can be effectively supervised. It is necessary to strictly follow the law enforcement procedures, further standardize the law enforcement behavior, truly enforce the strict law enforcement tree authority, civilized law enforcement tree image, and use iron discipline to build a civilized division.
In response to its own problems, take measures to seriously correct the rectification. The city appearance management and administrative law enforcement are dynamic and repetitive. The bureaus must regard the problems reported by the people, the feedback of the work supervisors and the problems exposed by the media as an important part of the work style rectification and reform, and insist on "construction and construction, both the symptoms and the root causes." The policy of "responsible for the people, responsible for themselves, responsible for the urban environment, and the satisfaction of the people, focus on rectification, rectify as soon as possible, and promptly feedback the rectification situation, so that everything goes down, and the pieces have echoes, The new attitude accepts the supervision and judgment of the people.
Strengthen research, overcome difficulties, and focus on making breakthroughs in difficult and hot issues. To the people's public, the road-to-road management has been repeatedly prohibited, the uncivilized behavior in the team's law enforcement, the ineffective removal of illegal buildings, the construction of dregs, the pollution of the road surface, and the "three chaos", etc., must adopt the leadership responsibility system and include the scope of annual target management, one by one. Research, propose countermeasures, and strive to make breakthroughs in the short term. At the same time, we must study and improve long-term management measures, put an end to formalism, and continue to consolidate the achievements of 14 years of achievements.
It is necessary to further increase the intensity of publicity and education. Seize the opportunity of the 10,000-person evaluation agency this year, publicize the achievements of the organization's work style, and the second “Ten Best” typical figures to be selected by the Publicity Bureau system, publicize urban management regulations, actively engage in joint activities with the media, and mobilize All positive factors are to gain more understanding and support from the society and the people, and form a good law enforcement atmosphere.
In short, we must continue to focus on rectification of problems in the construction of work style, improve the system for development, consolidate and improve the upper level, and strive to build a strong cadre team and excellent institutional style, so that the party and the government can rest assured and satisfy the people.