Summary of work > Summary of government work

XX Local Taxation Bureau Administrative Efficiency Monitoring and Work Style Review Report


Dear leaders of the Municipal Marketing Office, representatives of taxpayers, and special inspectors:
Hello! Today, we are very pleased to invite you to the local tax bureau for a discussion. This is a very good and honest exchange opportunity between the people. Here, on behalf of the party committee of the Municipal Local Taxation Bureau and all the local tax cadres and workers, I would like to express my warmest welcome to you. Welcome and sincere thanks! Below, I will give a brief introduction to the basic situation of the Municipal Local Taxation Bureau and the major local taxation work, especially the administrative efficiency monitoring and the evaluation of the work style, and sincerely hope that everyone will give valuable advice and suggestions on the local taxation work.
__ City Local Taxation Bureau was established on September 10, 1994. At present, it has jurisdiction over 12 county local tax bureaus and taxation service offices, directly affiliated branches, inspection bureaus, industrial parks and local tax bureaus, and Sanqingshan local tax bureaus. At the end of the year, there were 1058 cadres and workers in the department, of which 845 were college graduates, accounting for 80%. Mainly responsible for business tax, personal income tax, corporate income tax, resource tax, land value-added tax, urban maintenance and construction tax, vehicle and vessel use tax, real estate tax, urban land use tax, stamp duty and other 10 local taxes and education fee surcharge management, but also Funds such as flood control and preservation funds, price adjustment funds, cultural undertaking construction fees, and labor union funds will be collected.
In recent years, under the correct leadership of the Municipal Party Committee, the Municipal Government and the Local Taxation Bureau of Jiangxi Province, with the understanding and support of people from all walks of life and taxpayers, we firmly established the purpose of “localization of taxation and law enforcement for the people” and adhered to the principle of The "three services" work concept, with the organization of income as the work center, deepening the collection and management reform as the main line of work, with scientific, standardized and refined management as the focus of work, organizing income, tax administration, collection and management reform, team building and other aspects. The work has further developed in an all-round way. Since the establishment of the organization in 1994, the city has organized local tax revenues of 7.42 billion yuan. The city's local tax revenue has increased from 34.11 million yuan in 1995 to 123.234 million yuan in XX years, an increase of 3.62 times. The proportion of local tax revenue in local income in XX has reached XX. 56%, local taxation has become a strong pillar of local financial resources, and plays an important role in promoting harmonious and healthy economic and social development. While doing all the work, we actively exhibited the administrative efficiency monitoring and the evaluation of the work style, earnestly fulfilled the various service commitments, and obtained the affirmation of the party and government departments at all levels, the community and the taxpayers, and actively created a harmonious and honest The tax environment. Since XX, the bureau has been rated as an excellent unit for three consecutive years in the evaluation of the city's direct units. In XX, it was listed as an evaluation unit.
I. The development of major urban taxation work in the city since this year
Since the beginning of this year, the __ Municipal Local Taxation Bureau has led the work of taxation with a scientific outlook on development, insisting on ensuring, grasping one main line, realizing four improvements, and implementing “six adherences and ten transformations”. The city’s local tax system presents ideas. A gratifying situation of liberation, renewal of ideas, work progress, and career development.
With the quality as the criterion, the organization's income work has been greatly strengthened. This year, the provincial bureau has arranged a guide plan for the city's local tax revenue of 1.4 billion, an increase of 13.6% over the actual number of previous years. By the end of July, the city's accumulated local tax revenue was 814.36 million yuan, excluding the Guangfeng cigarette purchase and sale company, due to institutional factors, the reduction of 57.85 million yuan, an increase of 181.74 million yuan over the same period of the previous year, an increase of 28.7%, for the rapid economic and social development of __ Development has gathered a strong source of finance. At the same time, we always regard the taxation and collection of income as the basic criteria for improving the quality of income, strictly implement the requirements of “three prohibitions”, strengthen the investigation and analysis of tax sources, strengthen the monitoring of income quality, and fully implement the provincial bureaus. Supporting 100 measures for entrepreneurship, it has achieved a "win-win" in the quantity and quality of income.
Guided by the norms, the tax collection and management reform has been continuously deepened. First, vigorously promoted the standardization of construction. Since February, the bureau has fully introduced the ISO9000 advanced modern enterprise management concept, passed the quality standard certification, clarified the job responsibilities, standardized the management process, defined the working standards, and formed the management chain of power layer decomposition and work interlocking. From June 1st, the municipal bureau and two pilot units have begun to run the common texts of the provincial bureaus and 45 standardized management texts of the municipal bureaus. They will be promoted throughout the city in September, thus focusing on building behavioral norms, operational coordination, and fairness and transparency. A clean and efficient tax administration system that regulates and restricts administrative power from the system and improves work execution. Second, the reform of the collection and management has gradually deepened. Further adjustments have optimized the division of responsibilities, responsibilities, and business processes of the levy, management, and inspection links, simplified and unified various forms of documentary certificates, conscientiously implemented the tax administrator system, strengthened tax assessment, and further managed The promotion and application of business software, improve the quality of information and data, increase the intensity of taxation and democratic assessment of the sun, introduced the "Computerized Taxation Management Measures", carried out tax credit rating, and comprehensively improved the quality of tax collection and management. Third, comprehensive taxation has achieved results. Actively carried out social comprehensive taxation, taxation and tax protection work, expanded the monitoring of tax sources, improved the withholding and payment, entrusted collection, broadened the data exchange and interconnection channels with relevant departments, and minimized the loss of tax revenue. .
With the goal of harmony, the image of local tax has been actively promoted.
The theme education was seriously carried out. Invited experts and scholars to hold a "Scientific Development, Harmonious Entrepreneurship" report meeting, carried out "eight honors and eight shame" socialism honor and disgrace education, cadre professional ethics education, "three services" essay contest and "singing anti-corruption songs" The series of activities such as promoting the construction of a clean and honest culture set off a craze for studying party constitution, observing party constitution, implementing party constitution, and maintaining party constitution, and further creating a harmonious atmosphere. Overall improvement of the quality of the cadre team. We have done a good job in cultivating and selecting cadres, and formulated the Interim Measures for the Management of Reserve cadres at the department level, and launched the selection and appointment of cadres at the department level; actively explored the construction of local taxation culture, broadened the level of publicity, and established a local tax culture brand, including tax officials. The story of Yang Maying was published in the China Tax News and interviewed by the State Administration of Taxation. Education and training were widely carried out. This year, a total of 5,600 training sessions of cadres updated knowledge rotation training and business operation skills were organized. The party style and clean government construction, the quarterly education on party style and clean government, increased internal audit and law enforcement supervision, improved the financial revenue and expenditure examination and approval system, cleaned up the unit bank deposit account, and the grassroots branch office implemented the reporting system. Further implementation of the "three services." We have conscientiously implemented the “Three Services” 100 measures and the method of accountability for violating the responsibility, innovating service measures, improving the service methods, and harmonizing the relationship between the local taxation department and local party and government, between the government and the grassroots, and further enhancing The image of the local tax.
2. Development of administrative efficiency monitoring and behavior review in the previous stage
Full mobilization, active action, and quickly stirred up the thinking of the overall cadres
First, a mobilization meeting was held. Our office held a work mobilization meeting on April 24, and the city's local tax cadres participated in the meeting through the video system. Xu Zhigang, secretary of the party group and director of the Municipal Bureau, made a mobilization speech and hired 12 special inspectors. The second is to unify the overall thinking. From the very beginning, the bureau asked all system cadres to unify their thinking, recognize the situation, and achieve "three overcomes and three improvements" in their thinking. The three overcomes: overcoming fears, overcoming fearful emotions, and overcoming the feelings of relaxation. . The three improvements are: raising the purpose of administrative efficiency monitoring and work style assessment work to promote the height of economic and social development, improving the dynamic work of promoting the construction of local taxation teams, and improving the work that must be adhered to in the long-term work of local taxation.
Sound organization,

Clear goals, and vigorously promoted the smooth progress of the work
1. Established a leading group. On April 20th, the bureau set up a leading group for administrative efficiency monitoring and behavior evaluation. Xu Zhigang, secretary of the party committee and director of the municipal bureau, was appointed as the team leader. The other team members were appointed as deputy heads. The members were appointed by the bureaus of the county bureaus and departments of the municipal bureaus. The heads of the units directly under the unit. The leading group has an office, which has an integrated coordination group, a publicity materials group, and a supervision and inspection team. The heads of the county bureaus have the overall responsibility to take personal responsibility, and the discipline inspection and supervision take the lead, and all departments coordinate and cooperate.
2. Formulated an implementation plan. According to the implementation plan of the municipal government, combined with the actual situation of this bureau, the implementation plan of the administrative efficiency monitoring and the work style appraisal work of the Municipal Local Taxation Bureau was formulated. The plan made clear the overall objectives, guiding ideology, content of comments, work steps, etc. The content is refined to list the detailed planning arrangements.
3. Extensive publicity has been carried out. Externally, the use of the Internet, television, radio, newspapers, slogans and other forms to increase the publicity of the main news media. He submitted 96 manuscripts to the Municipal Marketing Office, various news media and provincial bureaus, and published the manuscript of the “__ City Local Taxation Bureau’s leadership team’s public commitment to reject “red envelopes” in the “New Law Newspaper”. Using 5 articles, 22 news articles were broadcast in Jiangxi Daily, __TV, __日报, __ Evening News; internally, a work column was opened on the local tax website and internal website, and the municipal bureau and county bureaus at least monthly The first phase of the work briefing, at present, the city bureau has edited 7 briefings, and the provincial bureau has adopted 18 manuscripts, creating a good public opinion environment.
4. Clarify the work objectives. We have positioned the goals of this year's administrative efficiency monitoring and behavior review activities: to ensure excellence and strive for the first, to ensure that the accuracy rate of tax enforcement is over 98%, and the satisfaction rate of “three services” is over 98%. The proportion of “increasing proportion” has been increasing year by year, and the concept of sincerely respecting taxpayers, actively serving taxpayers, and effectively facilitating taxpayers has been further enhanced. At the same time, it is clear that the county bureaus rank first in the local style of assessment. The municipal bureau will pass the report and reward them. If the satisfaction rate is below 75%, the leadership responsibility of the bureau will be investigated. The members of the team will be dismissed for non-leadership or downgraded on the spot. Serve.
Highlight the "six catches", strengthen implementation, and truly achieve work effectiveness
1. Grasp education and promote quality. After the mobilization meeting, we organized the system-wide cadres and workers to thoroughly study the implementation plan, and carried out the socialist concept of honor and disgrace education, the culture of clean government culture four times, and the prevention and training of duty crime education. Director Xu Zhigang made two special lectures on "Learning Philosophy, Using Philosophy", "Strengthening Socialist Ideals and Beliefs, and Taking the Road of Socialism with Chinese Characteristics" through the video network.
2, grasp the wind, promote style. We have always used the grasping style as a breakthrough to rectify the cadre team style, reformed the conference training sign-in system, implemented regular fixed-point, fixed-position positioning, strict leave registration, and continuous monitoring of the units' meetings through the video system. Reporting a meeting, please sell off and leave early, effectively clean up the style of discipline.
3. Grasp the norms and promote efficiency. From June this year, the pilot standardized management, through the quality standard certification, clear job responsibilities, standardize the management process, define the working standards, form a chain of power decomposition, work interlocking management chain, and focus on the construction of behavioral norms, operational coordination A fair, transparent, honest and efficient tax administration system that regulates and restricts administrative power from the system, thereby improving work execution.
4. Grasp the service and promote the wind. Further grasping the implementation of 100 measures to support the national entrepreneurship and the "three services" violation of 100 measures, from January to July, a total of 6,620 self-employed persons and 23 new service-oriented enterprises to enjoy the reemployment tax for laid-off workers Preferential policies, reduction and exemption of local taxes of 11.829 million yuan, reduction and exemption of tax registration costs of 88,100 yuan; improved the first-inquiry responsibility system, service commitment system, one-time notification system, limited time system and other tax service systems; opened up for reemployment Taxation green channel, old, weak, sick, and pregnant, and other green channels for taxation; further optimize the function of the local tax website, establish a multi-functional information service platform including consultation, declaration, inquiry, complaints; regularly organize taxpayer discussions and conduct Satisfaction survey of tax service indicators; the whole system held 13 taxation counseling trainings, and the number of participants reached more than 1,260. The improvement of service quality has promoted the satisfaction rate of the local community to the local taxation work.
5. Grasping the open and promoting justice. Make full use of the brochures, electronic touch screens, the Internet, news media, etc., to further disclose the rights and obligations of taxpayers, the fees for invoices, administrative licensing examinations, tax policies and regulations, democratic assessment, taxpayers Tax operation procedures and other content; ensure the smooth flow of complaints channels such as telephone and Internet; publicize the "__ Municipal Local Taxation Bureau Service Commitment" on the local tax website; the members of the municipal bureau made a "resolute rejection of the delivery" to the city's local tax cadres and workers. Red envelope "commitment"; the Municipal Bureau printed 1,000 letters of request and 3000 service commitment cards issued to the leadership of the party and government departments, relevant departments and taxpayers.
6. Grasp the inspection and promote rectification. From the end of May, the Municipal Bureau supervised the inspection team to supervise 10 county bureaus one by one according to the implementation plan, and issued the second phase of the supervision and notification; the supervision of each tax office was carried out through the video system from time to time. The inspection of the management of foreign economic certificates of 7 units was carried out, and the existing problems were reported; special inspections for commercial bribery were carried out, and report telephones were set up; more than 300 hot issues of political style were collected throughout the system. The 56 issues reflected by the community and the taxpayers were sorted out in a timely manner. The satisfaction of taxpayers was not high. The units that complained about taxation complaints and reported problems were ordered to rectify within a time limit, and they really achieved the evaluation and promotion.
Focus on integration, continuous innovation, and actively create a new situation for work
In carrying out performance monitoring and behavior review, we pay close attention to the daily work of local taxation and continuously innovate the content and form of work. First, it is combined with the educational activities of “Scientific Development, Harmonious Entrepreneurship”. By supporting the entrepreneurship of the whole people, the service level and work efficiency have been improved, and the construction of the work style has been promoted. The second is to combine with the difference analysis work. Effectively find the gap with the requirements of higher-level work, the gap between the work with the brothers and the gaps between the internal departments, do a comprehensive rectification work, and improve work efficiency. Third, it is combined with the construction of local tax culture to create a strong cultural atmosphere, so that each cadre and staff has a noble sentiment, loves life, and actively works, further enhancing the level of local taxation. Fourth, it is combined with the promotion of taxation by law and the improvement of the accuracy of local taxation. Adhere to the principle of organizing income from seeking truth from facts, eradicate the soil of corruption from the mechanism, standardize the law enforcement procedures and licensing rights of local taxes, strictly implement taxation policies, strictly implement the accountability system for tax law enforcement faults, and effectively correct taxpayers' profits and damage taxpayers. The issue of legitimate rights and interests. The fifth is to combine with standardization construction. Standardize and restrict administrative management rights from the system, thereby improving work execution.
Although we have made some achievements in our work, there are still many problems and deficiencies at present, and there is still a certain distance from the requirements of all sectors of society and taxpayers. We sincerely hope that everyone will see others, wise people see wisdom, and give some valuable opinions and suggestions for the local tax work. We will sincerely listen to your opinions and suggestions, accept your criticisms and corrections humbly, work hard and earnestly, and build a government that is reassuring and taxpayer satisfied with the full understanding and support of all sectors of society and taxpayers. The local tax system makes a greater contribution to the sustained and rapid development of the economic society.

recommended article

popular articles