Summary of XX Year Passenger and Freight Transportation in Railway Station and Conception of XX Year Work
R>In the past year, under the correct leadership of the party committee and the administration, with the guidance and assistance of the various departments of the department, our railway station has achieved good results in safety production, passenger and cargo transportation, staff team stability and service quality construction. Results. ×××× The safety production of our station achieved the double harvest of traffic and personal safety, and the transportation revenue broke through the ×100 million mark. It maintained the title of provincial and municipal civilized industry demonstration points in the quality of passenger and cargo services. The work for the whole year is summarized as follows:
Summary of the annual passenger and cargo transportation of the railway station XX××××××
In the past year, under the correct leadership of the party committee and the administration, with the guidance and assistance of various departments of the department, our railway station has achieved good results in safety production, passenger and cargo transportation, staff team stability and service quality construction. ×××× The safety production of our station achieved the double harvest of traffic and personal safety, and the transportation revenue broke through the ×100 million mark. It maintained the title of provincial and municipal civilized industry demonstration points in the quality of passenger and cargo services. The work for the whole year is summarized as follows:
First, safety results
As of the date of ××××year××month××, I realized continuous safety production without general accidents ×××× days, and no one was injured slightly accident×××× days.
Second, the production task
As of the date of ××××year××month××, all the transportation production indicators of our station were overfulfilled, and the completion of the indicators is as follows.
Third, the main work
Adhere to the "safety first" thinking and unswervingly carry out various security activities in a serious and solid manner, strengthen the idea of employee safety first, and ensure the smooth realization of the Year of Safety.
×, according to the arrangements of the car service section, in February, the organization of the majority of cadres and workers seriously studied the road transport safety work conference and the spirit of the road bureau, Duan No. 1 file, and conducted a full-time examination of the No. 1 file learning situation.
× In February, the activity of “Winter Winter and Spring Games to ensure the absolute safety of passenger trains” was launched. During the activity, the discipline of working labor and the standard of receiving trains were seized to ensure the absolute safety of the passenger trains during the Spring Festival.
×, in order to conscientiously implement the spirit of “×.××” all-way transportation safety video conference, and deeply absorb the lessons of “×.××” Beijing-Kowloon passenger trains, and according to the road bureau, The notice of safety inspection and large reflection activities requires that safety special inspections, big reflections and other safety special activities be carried out in the month of ×, ×, and stations, departments, teams, and individual level self-examination, rummaging and searching for problems, and analyzing the reasons. Establish a "problem database" and gradually implement rectification.
×, and earnestly carried out the "National Safe Production Month" campaign with the theme of "compliance with discipline and cherish life". Labor safety adheres to the guiding principle of "safety first, prevention first", and further implements the "Safe Production Law", "Labor Law" and other laws and regulations, and advocates a safety culture. The "Standard Safety Standards for Railway Operation", "Measures for Preventing Casualties of Workers and Casualties in Roads and Bureaus" and "Safety Production Law" are widely publicized for the contents of the window, with a case of "typical casualty accidents", one daily case. To give a case study and preach. We will conscientiously implement various rules and regulations, strictly conduct comprehensive assessment of labor safety, earnestly grasp the control of on-site operations, improve the safety and cultural quality of all employees, and standardize on-site operation control through in-depth development of “safe production month” and safety publicity and education activities. The annual goal of station labor safety has been achieved.
×, 七, 八, September, the station slammed the battles of the seventh, eighth, ninth and heatstroke prevention, and sent special personnel to the outdoor work positions such as the shunting group and the helper to send refreshing drinks and watermelons, and gave a certain high temperature subsidy. The mobilization of the work enthusiasm of the staff. No one suffered from heat stroke during the summer vacation.
In October, September and September, we arrested the implementation of flood control and rain-fighting measures, and earnestly understood the spirit of the speech by Vice Minister Hu at the video conference on flood control work at the ××××××××× all roads. Severe situation, raise awareness of flood prevention work, and earnestly enhance sense of responsibility and urgency. The station quickly organized the flood prevention and rescue team of the station, clarified the dangerous sections in flood season, and implemented the 24-hour duty system for cadres to ensure the safety of driving on rainy days.
×, implement the equipment inspection system in spring and autumn, do a good job in equipment maintenance, find hidden dangers of equipment, and prepare for winter and spring transportation. In the station of × and ×, the station carried out spring and autumn equipment safety inspections and special maintenance activities for ballast maintenance. During the activity, all the driving equipment will be inspected and repaired one meter at a time, one leak-free, one leak-free, one leak-free, and the problem ×× pieces will be found, and the problem of XX pieces that cannot be solved at one time is established. "Library", and implemented the responsibility, and grasped the implementation of rectification. A comprehensive inspection of all types of driving safety equipment was carried out, and the equipment was completely renovated to eliminate the disease and ensure that the ×××% status was good. In the month of XX, in response to the poor maintenance and difficulty of the newly-replaced main line, the party branch of the station called on all party members to carry out the “Party members' Baobao Dao activities”.
×, earnestly do a good job in construction and "skylight" repair safety, strictly in accordance with the Secretary's order. Do “construction without driving, driving without construction”. ××,×× month, the station cooperated with the public works department to complete the work of replacing the main line speed-increasing turnout. The ×-×× month “skylight” repair rate reached XX%, and the “skylight” repair task was successfully completed. Prepare for the sixth speed increase of the whole road.
×, implementation of equipment failure, construction, cutting the main line of shunting cadres on-the-job monitoring system. In the event of a signal equipment failure, the station attendant must immediately notify the cadre to work, and record the time for the cadre to be hired. The cadre must arrive at the post within XX minutes and register for the post. For the equipment failure, the station attendant does not notify the cadre to work, the station attendant will be underground.
××, the station has established a parking car anti-slip method and anti-slip device storage system according to the specific conditions of the station. Grasping the implementation of the anti-slip implementation and anti-slip inspection registration system on the spot.
Adhere to the guiding ideology of "people-oriented, quality first", strengthen the quality education of employees, and continuously improve the overall business technology level of the workforce.
In order to meet the needs of the development of the railway by leaps and bounds, we have carried out an education policy focusing on the guidance and self-study based on the actual level of the staff's cultural level. First, earnestly grasp the daily business political business learning, insist on the layout at the beginning of the month, have guidance in the middle of the month, have comments at the end of the month, and compare the "red line" management measures with the main post "a class of work standards and a batch of operating standards" Educational work is in the form, and learning requirements are implemented in every shift. The second is to actively participate in the business training of all levels of organizations and the technical standards for the vehicle section. In the past year, we organized cadres and workers to participate in the railway bureau and the train management class ×× people, and participated in the skill standard examinations held by the vehicle section. ××× people, in the training of workers’ skill standard simulation exercises, overcoming last year’s “workers practice, cadres look” In this way, the station leaders attached great importance this year, adjusted the deployment in advance, arranged special personnel to be responsible, and implemented a people-oriented management model. First, explain the importance of learning. Secondly, the combination of learning and practice, the implementation of the daily assessment system, and the competition and the annual evaluation of the first hook. Thirdly, the station adheres to the principle of “taking employee education as a welfare” and has increased its investment in employee education. In the whole year, it has distributed a total of RMB XX × × × ×. The station has a flexible incentive mechanism. For the skill of the village, the implementation of the first prize is one, for the one-time theory, the implementation of the standard team leader, each person is × × × yuan award × × × yuan, other people are × × × yuan award × × × yuan, on the retest The return of the deposit to the standard personnel is not rewarded, and the deposit for those who cannot meet the standard is not refundable. Greatly mobilized the enthusiasm of the staff to learn and practice, so that each employee feels that learning is not the same as not learning. There is a difference between practicing and not practicing. The cadres and workers of the whole station form a good atmosphere for me to learn. The employees use the off-duty time to observe and study, and pay for it. This year, all the stations except the freight class have passed the assessment. Over. The same award is given to the participation in the competition, that is, the station that won the ranking in the competition of the superior unit is given the same reward. In the “Toward the Standard” competition held in the parking section of the XX month, I won the first place in the competition. The second place was won by the individual, the third person was the person, and the passenger team was the second.
The station's vocational education work insisted on grasping and grasping the whole year, which made the overall quality of the station staff significantly improved, providing a strong intellectual guarantee for the station's safe production and stability.
The work of receiving and dispatching trains and shunting work adhered to the "standard" operation and the reduction of "two violations" as the benchmark, and paid close attention to the implementation of various operating standards.
Due to the renovation of the new line, according to the transportation organization, some of the traffic was transported back and forth. My station was at the intersection of the two lines, which inevitably put a lot of pressure on the trains and shunting operations. In terms of receiving and dispatching trains, we adhered to the principle of “the vehicle is not out of standard and the direction is more error-proof”, and the implementation of the control measures for receiving and dispatching trains has been strengthened. The first is to pick up and train the man-machine and use it. Some people are in the same situation as no one. The station attendant and the assistant duty officer, the signalman's joint control, mutual control, and other control, strictly enforce the GB × × × ×, GB × × × × operating standards. Second, the aspect of shunting operations: carefully carry out the anti-slip inspection work of the handover class, carry out and remove the anti-slip according to the timing specified in the "Site Details", and replace the anti-slip inspection card on time. Prepare the work before the shunting operation in advance to ensure the normal operation of the shunting operation. In the operation, the operating standards of "adjustment", "conversion of vehicle control" and "personal safety" are strictly implemented. The third is to adhere to the equipment failure, construction, "skylight" repair, shunting operations on the cutting line when the duty officer on duty.
Take the lead and make up for it. Driving work is the safe place for railway transportation. In order to reduce the impact of "two violations" on driving safety, the station conducts safety publicity and education on the one hand. On the other hand, we must adhere to the combination of punishment and rectification for employees who have experienced serious “two violations”. At the meeting, we must analyze, blame, punish, investigate the reasons, formulate rectification measures, and write a written inspection after the meeting. Incorporate the "Strict violation of the problem database", guarantee the rectification within a time limit, implement it to the responsible person, track the implementation of the rectification, and impose a fine on the responsible person. This year, there were two violations of XX in our station, which was significantly lower than last year.
Introduce a competitive mechanism, cultivate young backbones, and maximize the enthusiasm of the majority of employees.
Adhere to the annual two-level selection of positions, urge the employees to consciously demonstrate their talents and abilities in their daily work, and give priority to the promotion of young employees with high political awareness and excellent business skills. An annual rotation of sensitive positions. Such as the internals of the freight department, the baggage officer of the passenger transport department, the duty stationmaster of the operation department, etc. In this way, on the one hand, the generalists are cultivated, and on the other hand, the accumulated contradictions are solved. According to the needs of attrition, two-way selection is implemented. Due to the need for the work of the freight room to reduce the number of employees, the operation department reduced the number of employees, canceled two jobs, the station carried out purpose-based pre-job training according to their own choice and production needs, including x workers entering the labor service market. Three employees entered the agency and six employees entered the passenger transportation department, so that each employee regained the position. The fourth is the intersection of posts and multiple posts. At the station, a total of × employees passed the examination to obtain qualifications for multiple positions, which eased the tension between the staff and ensured the stable production safety of the station.
With the spirit of “three stickers” as the service concept, we paid close attention to the quality of passenger transportation services and the improvement of hardware facilities, and maintained the honorary title of provincial civilized demonstration sites.
At the beginning of the year, we put "the service close to the passengers, close to the social integrity service, close to the market quality service" as the service concept of our passenger transportation, which runs through the passenger transportation work throughout the year. And it is used as the background of the service desk, to supervise the passengers, and effectively promote the quality of passenger service. I refurbished the soft waiting room. At the request of the mobile company, I added a VIP waiting room, and equipped the sofa, coffee table and TV in the soft waiting room and VIP waiting room to solve the needs of different passengers. I stationed with the “tree marking” activity of the road bureau, and added a full-station electronic guiding system to enable the dynamic display of information such as the total station ticket number and train number. The passengers are more clear and clear, and the station passenger transportation equipment is improved. The technological content and the comfort of travellers. In the past, we used the method of supplying insulated water to the passengers' drinking water. The phenomenon of insufficient water supply often occurred, and the passengers complained. To this end, we have specially purchased the electric boiling water tea stove, XX hours of non-stop supply of boiling water, do our best to provide passengers with thoughtful service. In order to change the dirty and chaotic situation of the toilet in the past, we rebuilt the toilet in the waiting room, built it into a hotel style, and hired a special person to perform XX hours of all-weather cleaning on the toilet. The appearance of the toilet changed fundamentally. In accordance with the requirements of the road bureau, we timely dismantled the “three products” check and lock operation room in the waiting room, eliminated the “room in the room”, and added the “serving stationmaster” job position to timely handle passenger complaints and help. At the same time, we have increased the construction of office facilities, comprehensively renovated the ticket-selling room, computer room and planning room, and increased safety precautions to ensure the positioning of office equipment, standardize the content and standards, and the operation process. More specific, the environment is hygienic and tidy, ensuring the smooth flow of the ticketing system and better providing passengers with fast ticket purchasing services.
Closely organize key transportation and conscientiously implement key tasks in different periods.
Faced with the contradiction between insufficient capacity and sudden increase in passenger flow, we conducted in-depth investigations into the flow of factories and mines, government schools and surrounding counties and cities, made first-hand information, and actively contacted the higher authorities to try to add trailers or request fixed carriages. Promptly issue the ticket amount in time. Temporarily add sales ticket windows ×, extend the ticket sales time, to stay up all night, to meet the needs of passengers to purchase tickets. At the same time, in the organization of the boarding and landing, the cadres are added to the post, the staff of the off-duty staff are added to increase the investment of the staff, and the safety hazards are eliminated. The key parts such as the tunnel entrance, the stairway and the door are guided. The methods of block, vertical line, pre-cutting, team leader, front-to-back, and up-and-down contact are organized in an orderly manner. Intensify the inspection of key parts such as waiting, platform and ticket office, give priority to key passengers, and set up special entrance channels to allow key passengers to enter the station ahead of time and hand over to the train to ensure the smooth travel of key passengers. In order to make up for the shortage of passenger manpower, we contacted the police school and the city's armed police detachment, and added a number of police school students and armed police soldiers to the XX, and placed them at the various entrance passages and platforms to assist passengers to organize the ride and drop. It has achieved good results. During the Spring Festival, we did not give up the quality of service because of the surge in passengers. We always remember that "humanized care" is our service tenet. "Translocation thinking" is our service guide. We always regard passengers as relatives and friends. May make passengers feel the warmth of home. In order to make passengers more convenient to buy tickets, we opened two ticketing points in the city's long-distance passenger transport center and Tietongmen, which alleviated the phenomenon that passengers bought tickets and queued long distances, which was well received by passengers. It is precisely because we always adhere to the "passenger first" service concept, constantly improve, complement the job service standards, pay attention to service details, so that the majority of employees consciously develop a good trend of "regularity into a habit." In the past year, passengers have been helping passengers to retrieve lost baggage, and passengers on duty to send injured children passengers to hospitals in a timely manner. The employees of the whole year have done many things for the passengers, and they have been praised many times. , received the banner × face, thank you letter × seal, the station also won the railway bureau "Spring Festival advanced station", the city "health "Advanced Station" and other honorary titles.
Install a car and keep it safe.
Only by keeping safe, railway transportation will have the possibility of survival and sustainable development. Every time the cargo room is loaded with military vehicles, it is strictly in accordance with the stereotypes and related requirements. Not only the field cargo crew should check, but the cargo director, deputy director and safety officer must go to the scene for review. In the past year, the total number of military vehicles installed in the military vehicle has not been reversed, and the quality of the loading has been well received by the shipper. For the shipment of ordinary vehicles, the trucks covered with tarpaulin are strictly in accordance with the requirements of the Railway Administration's “Regulations for Loading and Reinforcement Supplements”. Each vehicle is covered with a specified tarpaulin rope to ensure the safety of transportation.
Obey the overall situation, and actively carry out the work of increasing truck load and increasing revenue.
In combination with the status quo of the cargo room, a detailed method for the assessment of the load increase has been formulated to ensure that a car does not leak. According to the requirements of the road bureau for stoppage, the station has formulated the “Measures for the Station Compression Stoptime Assessment” in the face of excessive stoppages, signed a stop-time compression agreement with the special line, and formulated a stop-time reward and punishment method. From the arrival of the vehicle to the station, according to the entry line Before, after the exit and after the operation time of the cargo line, the residence time is calculated in sections. According to the department's assessment, whoever is causing the stoppage is too large, who is responsible. Arrange the deputy stationmaster and the cargo director to take charge of the loading and unloading of the loading and unloading vehicles and the special line in the whole station every day for XX hours. When the stoppage is too large, analyze the reasons and write the written rectification measures. Through careful assessment and management, the station stay time is greatly compressed, ensuring the utilization of trucks. Since May this year, the demand for containers has been very tight, and the gap has reached XX. The backlog of XX containers is less than XX days. The cargo room actively contacted many parties to dispatch empty containers, which alleviated the shortage of container transportation capacity. As the freight department seized the opportunity to organize properly, this year ×××× months completed the loading of ××××× vehicles, which was more than ×××× vehicles, which increased by ××%.
Fourth, the existing problems
× Among the many activities carried out around safety production, some were in a state of coping and did not receive the expected results.
×, cadres have good humanism. The problem of lax management, low standards, and incomplete work division is common among managers.
×, labor discipline is relaxed at work, there are individual job positions in low-level jobs for high-level jobs. As a result, there was a problem of “×.×” off-board parking.
×, the anti-slip system of the chamfer train is not well implemented, and the cargo line is not timely.
×, the value of the help fills in the line is not serious, and the delivery of the train is not timely.
×, the sweeper is not registered in the "skylight" point
×, a small number of freight forwarders have poor labor discipline and cannot perform on-site supervision and supervision.
×, the transportation efficiency was low in the first half of the year, and the stoppage time was too large.
×, ideological and political work needs to be strengthened, and the problem of punishment for teaching is more common. The so-called ideological work generally stays in the shift time.
V. ×××× year work concept
×, earnestly study and implement the spirit of the Sixth Plenary Session of the 16th CPC Central Committee, and lead the staff of the whole station to make the contribution of railway employees to build a harmonious society.
×, conscientiously study and implement the spirit of the National Road Safety Work Conference and the spirit of No.1 archives at all levels, carry out re-promotion, re-launch, and re-education of safety production, continue to carry out safety special rectification, create a safe year, and build a new Wutie to achieve great Work across the border.
×, continue to do a good job in the quality education of the workforce, and strive to create a team of employees with political ideas and business skills.
×, consolidate the quality of passenger and cargo service construction, strive to improve the image of the railway, and continue to honor the provincial civilized demonstration site.
×. Strengthen the self-construction of management personnel, strengthen political business learning, especially solve the problem of good people in management, strive to improve management level, and provide strong organizational guarantee for station safety management.
Summary of the annual passenger and cargo transportation of the railway station XX××××××
In the past year, under the correct leadership of the party committee and the administration, with the guidance and assistance of various departments of the department, our railway station has achieved good results in safety production, passenger and cargo transportation, staff team stability and service quality construction. ×××× The safety production of our station achieved the double harvest of traffic and personal safety, and the transportation revenue broke through the ×100 million mark. It maintained the title of provincial and municipal civilized industry demonstration points in the quality of passenger and cargo services. The work for the whole year is summarized as follows:
First, safety results
As of the date of ××××year××month××, I realized continuous safety production without general accidents ×××× days, and no one was injured slightly accident×××× days.
Second, the production task
As of the date of ××××year××month××, all the transportation production indicators of our station were overfulfilled, and the completion of the indicators is as follows.
Third, the main work
Adhere to the "safety first" thinking and unswervingly carry out various security activities in a serious and solid manner, strengthen the idea of employee safety first, and ensure the smooth realization of the Year of Safety.
×, according to the arrangements of the car service section, in February, the organization of the majority of cadres and workers seriously studied the road transport safety work conference and the spirit of the road bureau, Duan No. 1 file, and conducted a full-time examination of the No. 1 file learning situation.
× In February, the activity of “Winter Winter and Spring Games to ensure the absolute safety of passenger trains” was launched. During the activity, the discipline of working labor and the standard of receiving trains were seized to ensure the absolute safety of the passenger trains during the Spring Festival.
×, in order to conscientiously implement the spirit of “×.××” all-way transportation safety video conference, and deeply absorb the lessons of “×.××” Beijing-Kowloon passenger trains, and according to the road bureau, The notice of safety inspection and large reflection activities requires that safety special inspections, big reflections and other safety special activities be carried out in the month of ×, ×, and stations, departments, teams, and individual level self-examination, rummaging and searching for problems, and analyzing the reasons. Establish a "problem database" and gradually implement rectification.
×, and earnestly carried out the "National Safe Production Month" campaign with the theme of "compliance with discipline and cherish life". Labor safety adheres to the guiding principle of "safety first, prevention first", and further implements the "Safe Production Law", "Labor Law" and other laws and regulations, and advocates a safety culture. The "Standard Safety Standards for Railway Operation", "Measures for Preventing Casualties of Workers and Casualties in Roads and Bureaus" and "Safety Production Law" are widely publicized for the contents of the window, with a case of "typical casualty accidents", one daily case. To give a case study and preach. We will conscientiously implement various rules and regulations, strictly conduct comprehensive assessment of labor safety, earnestly grasp the control of on-site operations, improve the safety and cultural quality of all employees, and standardize on-site operation control through in-depth development of “safe production month” and safety publicity and education activities. The annual goal of station labor safety has been achieved.
×, 七, 八, September, the station slammed the battles of the seventh, eighth, ninth and heatstroke prevention, and sent special personnel to the outdoor work positions such as the shunting group and the helper to send refreshing drinks and watermelons, and gave a certain high temperature subsidy. The mobilization of the work enthusiasm of the staff. No one suffered from heat stroke during the summer vacation.
In October, September and September, we arrested the implementation of flood control and rain-fighting measures, and earnestly understood the spirit of the speech by Vice Minister Hu at the video conference on flood control work at the ××××××××× all roads. Severe situation, raise awareness of flood prevention work, and earnestly enhance sense of responsibility and urgency. The station quickly organized the flood prevention and rescue team of the station, clarified the dangerous sections in flood season, and implemented the 24-hour duty system for cadres to ensure the safety of driving on rainy days.
×, implement the equipment inspection system in spring and autumn, do a good job in equipment maintenance, find hidden dangers of equipment, and prepare for winter and spring transportation. In the station of × and ×, the station carried out spring and autumn equipment safety inspections and special maintenance activities for ballast maintenance. During the activity, all the driving equipment will be inspected and repaired one meter at a time, one leak-free, one leak-free, one leak-free, and the problem ×× pieces will be found, and the problem of XX pieces that cannot be solved at one time is established. "Library", and implemented the responsibility, and grasped the implementation of rectification. A comprehensive inspection of all types of driving safety equipment was carried out, and the equipment was completely renovated to eliminate the disease and ensure that the ×××% status was good. In the month of XX, in response to the poor maintenance and difficulty of the newly-replaced main line, the party branch of the station called on all party members to carry out the “Party members' Baobao Dao activities”.
×, earnestly do a good job in construction and "skylight" repair safety, strictly in accordance with the Secretary's order. Do “construction without driving, driving without construction”. ××,×× month, the station cooperated with the public works department to complete the work of replacing the main line speed-increasing turnout. The ×-×× month “skylight” repair rate reached XX%, and the “skylight” repair task was successfully completed. Prepare for the sixth speed increase of the whole road.
×, implementation of equipment failure, construction, cutting the main line of shunting cadres on-the-job monitoring system. In the event of a signal equipment failure, the station attendant must immediately notify the cadre to work, and record the time for the cadre to be hired. The cadre must arrive at the post within XX minutes and register for the post. For the equipment failure, the station attendant does not notify the cadre to work, the station attendant will be underground.
××, the station has established a parking car anti-slip method and anti-slip device storage system according to the specific conditions of the station. Grasping the implementation of the anti-slip implementation and anti-slip inspection registration system on the spot.
Adhere to the guiding ideology of "people-oriented, quality first", strengthen the quality education of employees, and continuously improve the overall business technology level of the workforce.
In order to meet the needs of the development of the railway by leaps and bounds, we have carried out an education policy focusing on the guidance and self-study based on the actual level of the staff's cultural level. First, earnestly grasp the daily business political business learning, insist on the layout at the beginning of the month, have guidance in the middle of the month, have comments at the end of the month, and compare the "red line" management measures with the main post "a class of work standards and a batch of operating standards" Educational work is in the form, and learning requirements are implemented in every shift. The second is to actively participate in the business training of all levels of organizations and the technical standards for the vehicle section. In the past year, we organized cadres and workers to participate in the railway bureau and the train management class ×× people, and participated in the skill standard examinations held by the vehicle section. ××× people, in the training of workers’ skill standard simulation exercises, overcoming last year’s “workers practice, cadres look” In this way, the station leaders attached great importance this year, adjusted the deployment in advance, arranged special personnel to be responsible, and implemented a people-oriented management model. First, explain the importance of learning. Secondly, the combination of learning and practice, the implementation of the daily assessment system, and the competition and the annual evaluation of the first hook. Thirdly, the station adheres to the principle of “taking employee education as a welfare” and has increased its investment in employee education. In the whole year, it has distributed a total of RMB XX × × × ×. The station has a flexible incentive mechanism. For the skill of the village, the implementation of the first prize is one, for the one-time theory, the implementation of the standard team leader, each person is × × × yuan award × × × yuan, other people are × × × yuan award × × × yuan, on the retest The return of the deposit to the standard personnel is not rewarded, and the deposit for those who cannot meet the standard is not refundable. Greatly mobilized the enthusiasm of the staff to learn and practice, so that each employee feels that learning is not the same as not learning. There is a difference between practicing and not practicing. The cadres and workers of the whole station form a good atmosphere for me to learn. The employees use the off-duty time to observe and study, and pay for it. This year, all the stations except the freight class have passed the assessment. Over. The same award is given to the participation in the competition, that is, the station that won the ranking in the competition of the superior unit is given the same reward. In the “Toward the Standard” competition held in the parking section of the XX month, I won the first place in the competition. The second place was won by the individual, the third person was the person, and the passenger team was the second.
The station's vocational education work insisted on grasping and grasping the whole year, which made the overall quality of the station staff significantly improved, providing a strong intellectual guarantee for the station's safe production and stability.
The work of receiving and dispatching trains and shunting work adhered to the "standard" operation and the reduction of "two violations" as the benchmark, and paid close attention to the implementation of various operating standards.
Due to the renovation of the new line, according to the transportation organization, some of the traffic was transported back and forth. My station was at the intersection of the two lines, which inevitably put a lot of pressure on the trains and shunting operations. In terms of receiving and dispatching trains, we adhered to the principle of “the vehicle is not out of standard and the direction is more error-proof”, and the implementation of the control measures for receiving and dispatching trains has been strengthened. The first is to pick up and train the man-machine and use it. Some people are in the same situation as no one. The station attendant and the assistant duty officer, the signalman's joint control, mutual control, and other control, strictly enforce the GB × × × ×, GB × × × × operating standards. Second, the aspect of shunting operations: carefully carry out the anti-slip inspection work of the handover class, carry out and remove the anti-slip according to the timing specified in the "Site Details", and replace the anti-slip inspection card on time. Prepare the work before the shunting operation in advance to ensure the normal operation of the shunting operation. In the operation, the operating standards of "adjustment", "conversion of vehicle control" and "personal safety" are strictly implemented. The third is to adhere to the equipment failure, construction, "skylight" repair, shunting operations on the cutting line when the duty officer on duty.
Take the lead and make up for it. Driving work is the safe place for railway transportation. In order to reduce the impact of "two violations" on driving safety, the station conducts safety publicity and education on the one hand. On the other hand, we must adhere to the combination of punishment and rectification for employees who have experienced serious “two violations”. At the meeting, we must analyze, blame, punish, investigate the reasons, formulate rectification measures, and write a written inspection after the meeting. Incorporate the "Strict violation of the problem database", guarantee the rectification within a time limit, implement it to the responsible person, track the implementation of the rectification, and impose a fine on the responsible person. This year, there were two violations of XX in our station, which was significantly lower than last year.
Introduce a competitive mechanism, cultivate young backbones, and maximize the enthusiasm of the majority of employees.
Adhere to the annual two-level selection of positions, urge the employees to consciously demonstrate their talents and abilities in their daily work, and give priority to the promotion of young employees with high political awareness and excellent business skills. An annual rotation of sensitive positions. Such as the internals of the freight department, the baggage officer of the passenger transport department, the duty stationmaster of the operation department, etc. In this way, on the one hand, the generalists are cultivated, and on the other hand, the accumulated contradictions are solved. According to the needs of attrition, two-way selection is implemented. Due to the need for the work of the freight room to reduce the number of employees, the operation department reduced the number of employees, canceled two jobs, the station carried out purpose-based pre-job training according to their own choice and production needs, including x workers entering the labor service market. Three employees entered the agency and six employees entered the passenger transportation department, so that each employee regained the position. The fourth is the intersection of posts and multiple posts. At the station, a total of × employees passed the examination to obtain qualifications for multiple positions, which eased the tension between the staff and ensured the stable production safety of the station.
With the spirit of “three stickers” as the service concept, we paid close attention to the quality of passenger transportation services and the improvement of hardware facilities, and maintained the honorary title of provincial civilized demonstration sites.
At the beginning of the year, we put "the service close to the passengers, close to the social integrity service, close to the market quality service" as the service concept of our passenger transportation, which runs through the passenger transportation work throughout the year. And it is used as the background of the service desk, to supervise the passengers, and effectively promote the quality of passenger service. I refurbished the soft waiting room. At the request of the mobile company, I added a VIP waiting room, and equipped the sofa, coffee table and TV in the soft waiting room and VIP waiting room to solve the needs of different passengers. I stationed with the “tree marking” activity of the road bureau, and added a full-station electronic guiding system to enable the dynamic display of information such as the total station ticket number and train number. The passengers are more clear and clear, and the station passenger transportation equipment is improved. The technological content and the comfort of travellers. In the past, we used the method of supplying insulated water to the passengers' drinking water. The phenomenon of insufficient water supply often occurred, and the passengers complained. To this end, we have specially purchased the electric boiling water tea stove, XX hours of non-stop supply of boiling water, do our best to provide passengers with thoughtful service. In order to change the dirty and chaotic situation of the toilet in the past, we rebuilt the toilet in the waiting room, built it into a hotel style, and hired a special person to perform XX hours of all-weather cleaning on the toilet. The appearance of the toilet changed fundamentally. In accordance with the requirements of the road bureau, we timely dismantled the “three products” check and lock operation room in the waiting room, eliminated the “room in the room”, and added the “serving stationmaster” job position to timely handle passenger complaints and help. At the same time, we have increased the construction of office facilities, comprehensively renovated the ticket-selling room, computer room and planning room, and increased safety precautions to ensure the positioning of office equipment, standardize the content and standards, and the operation process. More specific, the environment is hygienic and tidy, ensuring the smooth flow of the ticketing system and better providing passengers with fast ticket purchasing services.
Closely organize key transportation and conscientiously implement key tasks in different periods.
Faced with the contradiction between insufficient capacity and sudden increase in passenger flow, we conducted in-depth investigations into the flow of factories and mines, government schools and surrounding counties and cities, made first-hand information, and actively contacted the higher authorities to try to add trailers or request fixed carriages. Promptly issue the ticket amount in time. Temporarily add sales ticket windows ×, extend the ticket sales time, to stay up all night, to meet the needs of passengers to purchase tickets. At the same time, in the organization of the boarding and landing, the cadres are added to the post, the staff of the off-duty staff are added to increase the investment of the staff, and the safety hazards are eliminated. The key parts such as the tunnel entrance, the stairway and the door are guided. The methods of block, vertical line, pre-cutting, team leader, front-to-back, and up-and-down contact are organized in an orderly manner. Intensify the inspection of key parts such as waiting, platform and ticket office, give priority to key passengers, and set up special entrance channels to allow key passengers to enter the station ahead of time and hand over to the train to ensure the smooth travel of key passengers. In order to make up for the shortage of passenger manpower, we contacted the police school and the city's armed police detachment, and added a number of police school students and armed police soldiers to the XX, and placed them at the various entrance passages and platforms to assist passengers to organize the ride and drop. It has achieved good results. During the Spring Festival, we did not give up the quality of service because of the surge in passengers. We always remember that "humanized care" is our service tenet. "Translocation thinking" is our service guide. We always regard passengers as relatives and friends. May make passengers feel the warmth of home. In order to make passengers more convenient to buy tickets, we opened two ticketing points in the city's long-distance passenger transport center and Tietongmen, which alleviated the phenomenon that passengers bought tickets and queued long distances, which was well received by passengers. It is precisely because we always adhere to the "passenger first" service concept, constantly improve, complement the job service standards, pay attention to service details, so that the majority of employees consciously develop a good trend of "regularity into a habit." In the past year, passengers have been helping passengers to retrieve lost baggage, and passengers on duty to send injured children passengers to hospitals in a timely manner. The employees of the whole year have done many things for the passengers, and they have been praised many times. , received the banner × face, thank you letter × seal, the station also won the railway bureau "Spring Festival advanced station", the city "health "Advanced Station" and other honorary titles.
Install a car and keep it safe.
Only by keeping safe, railway transportation will have the possibility of survival and sustainable development. Every time the cargo room is loaded with military vehicles, it is strictly in accordance with the stereotypes and related requirements. Not only the field cargo crew should check, but the cargo director, deputy director and safety officer must go to the scene for review. In the past year, the total number of military vehicles installed in the military vehicle has not been reversed, and the quality of the loading has been well received by the shipper. For the shipment of ordinary vehicles, the trucks covered with tarpaulin are strictly in accordance with the requirements of the Railway Administration's “Regulations for Loading and Reinforcement Supplements”. Each vehicle is covered with a specified tarpaulin rope to ensure the safety of transportation.
Obey the overall situation, and actively carry out the work of increasing truck load and increasing revenue.
In combination with the status quo of the cargo room, a detailed method for the assessment of the load increase has been formulated to ensure that a car does not leak. According to the requirements of the road bureau for stoppage, the station has formulated the “Measures for the Station Compression Stoptime Assessment” in the face of excessive stoppages, signed a stop-time compression agreement with the special line, and formulated a stop-time reward and punishment method. From the arrival of the vehicle to the station, according to the entry line Before, after the exit and after the operation time of the cargo line, the residence time is calculated in sections. According to the department's assessment, whoever is causing the stoppage is too large, who is responsible. Arrange the deputy stationmaster and the cargo director to take charge of the loading and unloading of the loading and unloading vehicles and the special line in the whole station every day for XX hours. When the stoppage is too large, analyze the reasons and write the written rectification measures. Through careful assessment and management, the station stay time is greatly compressed, ensuring the utilization of trucks. Since May this year, the demand for containers has been very tight, and the gap has reached XX. The backlog of XX containers is less than XX days. The cargo room actively contacted many parties to dispatch empty containers, which alleviated the shortage of container transportation capacity. As the freight department seized the opportunity to organize properly, this year ×××× months completed the loading of ××××× vehicles, which was more than ×××× vehicles, which increased by ××%.
Fourth, the existing problems
× Among the many activities carried out around safety production, some were in a state of coping and did not receive the expected results.
×, cadres have good humanism. The problem of lax management, low standards, and incomplete work division is common among managers.
×, labor discipline is relaxed at work, there are individual job positions in low-level jobs for high-level jobs. As a result, there was a problem of “×.×” off-board parking.
×, the anti-slip system of the chamfer train is not well implemented, and the cargo line is not timely.
×, the value of the help fills in the line is not serious, and the delivery of the train is not timely.
×, the sweeper is not registered in the "skylight" point
×, a small number of freight forwarders have poor labor discipline and cannot perform on-site supervision and supervision.
×, the transportation efficiency was low in the first half of the year, and the stoppage time was too large.
×, ideological and political work needs to be strengthened, and the problem of punishment for teaching is more common. The so-called ideological work generally stays in the shift time.
V. ×××× year work concept
×, earnestly study and implement the spirit of the Sixth Plenary Session of the 16th CPC Central Committee, and lead the staff of the whole station to make the contribution of railway employees to build a harmonious society.
×, conscientiously study and implement the spirit of the National Road Safety Work Conference and the spirit of No.1 archives at all levels, carry out re-promotion, re-launch, and re-education of safety production, continue to carry out safety special rectification, create a safe year, and build a new Wutie to achieve great Work across the border.
×, continue to do a good job in the quality education of the workforce, and strive to create a team of employees with political ideas and business skills.
×, consolidate the quality of passenger and cargo service construction, strive to improve the image of the railway, and continue to honor the provincial civilized demonstration site.
×. Strengthen the self-construction of management personnel, strengthen political business learning, especially solve the problem of good people in management, strive to improve management level, and provide strong organizational guarantee for station safety management.
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