Summary of the post office's 2019 government affairs disclosure work
In the past XX years, under the correct leadership of the Municipal Party Committee and the Municipal Government, the bureaucratic public affairs work of the Bureau has conscientiously implemented the instructions of the Municipal Affairs Public Work Office, closely surrounding the production and operation centers of enterprises, and regards government affairs disclosure as the “year of implementation”. The important measures of building a clean and honest government, transforming work style, and improving work efficiency continue to increase the openness of government affairs, improve the ability and level of management according to law, operate according to law, and standardize services, and promote the sound and rapid development of postal work.
I. In XX, the situation of open government affairs, strengthen leadership, raise awareness, and promote open government affairs to ensure the standard operation of government affairs open work. According to the division of labor of the leading members, a leading group for government affairs openness was established in time, and the party committee secretary was responsible for the overall responsibility. At the same time, it is determined that the two departments of the municipal bureau and the marketing department are responsible for the organization, implementation and inspection of the government affairs disclosure work. It also incorporates the government affairs open work into the enterprise annual work target evaluation system, implements the target management responsibility system, and forms a good pattern of grasping the first level and grasping the common management, ensuring that the responsibility system for government affairs open work is in place.
Strengthening service, improving work style, and enhancing the image of the window In order to better implement the public service commitments and standards and improve the core competitiveness of enterprises, the bureau has strengthened the construction of the work style. First, the pilot project of “Management Service Standardization” was implemented. On the basis of the successful pilot project of Guanghan Xiangyang Branch, each county in the city selected two outlets for promotion, and greatly improved the standardization of external services through the external image and internal equipment of the bureau; More than 20 training courses of various types, comprehensively improve the service awareness and business quality of window service personnel; strengthen the daily assessment of window services, strictly control the inspection and inspection, and form a management closed loop for the overall service work, with a comprehensive satisfaction rate of more than 85%. The second is to strengthen the transformation of service facilities. Postal business and delivery are two basic service platforms for postal services, and they are also a concentrated expression of the image of postal display services. In XX, the bureau completed 71.84% of the total post-disaster reconstruction investment in combination with the actual post-disaster reconstruction work. The outlets that were completed and put into production were uniformly renovated according to standardization, and the business environment was comprehensively improved. This year, the bureau also took the lead in implementing the “business” in Yuyang District. The letter special investment pilot", to create a boutique delivery team, to fully reduce the delivery time limit, improve the efficiency of delivery operations. The third is to solve the difficult hot issues with all efforts. In response to the problem that the users reported that some newspapers were not delivered in time, the bureau overcame the difficulties and re-engineered and adjusted the sorting and delivery service process, further shortening the delivery time limit and gaining recognition from all walks of life. The fourth is to hire social supervisors to take the initiative to accept supervision from all walks of life; increase internal supervision, monthly service information to the window units; focus on internal and external communication and coordination, management services for news media, users and superiors, etc. Realize the recognition of the position, the investigation is strong, the rectification is rapid, and the feedback is timely.
Highlight key points, keep pace with the times, and do a good job of propaganda and popularization. First, in accordance with the unified arrangement of the municipal affairs open office, according to the municipal government information disclosure guidelines and catalogue work plan, combined with the actual situation of the bureau, special research and planning of major conference activities information, Clarify the principles, main body, content, organizational guarantee and work requirements, and promptly remind the relevant units of the time, content and focus of the information, to improve the pertinence and effectiveness of information reporting; according to the city's "government information disclosure The relevant principles of the Code Guide, compiled a public catalog, identified the open program, clarified the disclosure, and refined the open system. The second is to establish the responsibility mechanism of “the party committee is the first responsible person, the administrative is the first executor, the discipline inspection, and the trade union is the first supervisor”, which clarifies the leadership and departmental responsibilities, and ensures the comprehensiveness and timeliness of information disclosure. Authenticity. Clearly divide the work, refine the steps, optimize the process, ensure that the information of the Bureau is promptly and openly disclosed, and the information disclosure application will promptly handle the feedback.
In the "8.19" flood disaster, "8.19" rushing k165 train mail and other emergencies, the bureau in accordance with the "People's Republic of China Government Information Disclosure Regulations" related requirements, timely public information network in the Municipal People's Government, China Post, Sichuan The communication newspaper and other media made it public.
On October 1st, in order to commemorate the first anniversary of the implementation of the newly revised "Postal Law", combined with the characteristics of postal work under the new situation, the Office actively promoted government affairs in various forms based on the principle of facilitating users' knowledge, facilitating user participation and facilitating user supervision. public. The first is to use the World Post Day to organize publicity activities. On October 9th, the first round of large-scale scenery stamps of “The World is Still Beautiful in Sichuan” was held. It was widely reported through media reports such as the Daily News, TV Station, Sichuan News Network, and Sichuan Economic Daily. Second, in the "Daily News" published the 41st World Post Day "China Post - Love Family, Cinda World" special issue. In the past few years, the Post has carried out documentary publicity on the measures of earnestly fulfilling universal services, standardizing service standards, improving service levels, actively integrating into local economic development, serving the "three rural", serving small and medium-sized enterprises, and serving the economy, so that the public can disclose the government affairs of the postal industry. The new content and new changes have a comprehensive understanding.
I. In XX, the situation of open government affairs, strengthen leadership, raise awareness, and promote open government affairs to ensure the standard operation of government affairs open work. According to the division of labor of the leading members, a leading group for government affairs openness was established in time, and the party committee secretary was responsible for the overall responsibility. At the same time, it is determined that the two departments of the municipal bureau and the marketing department are responsible for the organization, implementation and inspection of the government affairs disclosure work. It also incorporates the government affairs open work into the enterprise annual work target evaluation system, implements the target management responsibility system, and forms a good pattern of grasping the first level and grasping the common management, ensuring that the responsibility system for government affairs open work is in place.
Strengthening service, improving work style, and enhancing the image of the window In order to better implement the public service commitments and standards and improve the core competitiveness of enterprises, the bureau has strengthened the construction of the work style. First, the pilot project of “Management Service Standardization” was implemented. On the basis of the successful pilot project of Guanghan Xiangyang Branch, each county in the city selected two outlets for promotion, and greatly improved the standardization of external services through the external image and internal equipment of the bureau; More than 20 training courses of various types, comprehensively improve the service awareness and business quality of window service personnel; strengthen the daily assessment of window services, strictly control the inspection and inspection, and form a management closed loop for the overall service work, with a comprehensive satisfaction rate of more than 85%. The second is to strengthen the transformation of service facilities. Postal business and delivery are two basic service platforms for postal services, and they are also a concentrated expression of the image of postal display services. In XX, the bureau completed 71.84% of the total post-disaster reconstruction investment in combination with the actual post-disaster reconstruction work. The outlets that were completed and put into production were uniformly renovated according to standardization, and the business environment was comprehensively improved. This year, the bureau also took the lead in implementing the “business” in Yuyang District. The letter special investment pilot", to create a boutique delivery team, to fully reduce the delivery time limit, improve the efficiency of delivery operations. The third is to solve the difficult hot issues with all efforts. In response to the problem that the users reported that some newspapers were not delivered in time, the bureau overcame the difficulties and re-engineered and adjusted the sorting and delivery service process, further shortening the delivery time limit and gaining recognition from all walks of life. The fourth is to hire social supervisors to take the initiative to accept supervision from all walks of life; increase internal supervision, monthly service information to the window units; focus on internal and external communication and coordination, management services for news media, users and superiors, etc. Realize the recognition of the position, the investigation is strong, the rectification is rapid, and the feedback is timely.
Highlight key points, keep pace with the times, and do a good job of propaganda and popularization. First, in accordance with the unified arrangement of the municipal affairs open office, according to the municipal government information disclosure guidelines and catalogue work plan, combined with the actual situation of the bureau, special research and planning of major conference activities information, Clarify the principles, main body, content, organizational guarantee and work requirements, and promptly remind the relevant units of the time, content and focus of the information, to improve the pertinence and effectiveness of information reporting; according to the city's "government information disclosure The relevant principles of the Code Guide, compiled a public catalog, identified the open program, clarified the disclosure, and refined the open system. The second is to establish the responsibility mechanism of “the party committee is the first responsible person, the administrative is the first executor, the discipline inspection, and the trade union is the first supervisor”, which clarifies the leadership and departmental responsibilities, and ensures the comprehensiveness and timeliness of information disclosure. Authenticity. Clearly divide the work, refine the steps, optimize the process, ensure that the information of the Bureau is promptly and openly disclosed, and the information disclosure application will promptly handle the feedback.
In the "8.19" flood disaster, "8.19" rushing k165 train mail and other emergencies, the bureau in accordance with the "People's Republic of China Government Information Disclosure Regulations" related requirements, timely public information network in the Municipal People's Government, China Post, Sichuan The communication newspaper and other media made it public.
On October 1st, in order to commemorate the first anniversary of the implementation of the newly revised "Postal Law", combined with the characteristics of postal work under the new situation, the Office actively promoted government affairs in various forms based on the principle of facilitating users' knowledge, facilitating user participation and facilitating user supervision. public. The first is to use the World Post Day to organize publicity activities. On October 9th, the first round of large-scale scenery stamps of “The World is Still Beautiful in Sichuan” was held. It was widely reported through media reports such as the Daily News, TV Station, Sichuan News Network, and Sichuan Economic Daily. Second, in the "Daily News" published the 41st World Post Day "China Post - Love Family, Cinda World" special issue. In the past few years, the Post has carried out documentary publicity on the measures of earnestly fulfilling universal services, standardizing service standards, improving service levels, actively integrating into local economic development, serving the "three rural", serving small and medium-sized enterprises, and serving the economy, so that the public can disclose the government affairs of the postal industry. The new content and new changes have a comprehensive understanding.
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