Secretarial knowledge > Rules and regulations

Company employee management system model


Employees must have a clear understanding of the company's business scope and management structure, and can correctly introduce the company to the customer and the outside world.

2. In any occasion, such as inquiries and requests from inside and outside reception companies, you should look at each other and smile and answer, and must not offend the other party.

3, in any case, the terminology is used, the temperature is moderate, the volume is moderate, and loud noise is strictly forbidden.

4. In case of entering the workplace, guests should be polite and dissuaded. During the working hours, the office should guarantee reception.

5, answering the phone should be timely, the general ringing should not exceed three sounds, if the recipient can not answer, the nearest staff should take the initiative to answer, important calls to answer the record, it is strictly prohibited to occupy the company phone time is too long.

6. When answering calls, negotiating business, sending e-mails and entertaining guests, employees must always pay attention to the company's image and use the company's unified business card, company logo and payment in accordance with specific regulations.

7. Employees must maintain a good mental outlook during working hours.

8. Employees should pay attention to personal instrumentation, and the dressing and decoration of working hours must be decent.

Second, life and rest

1. Employees should go to work in strict accordance with the company's uniform work schedule.

2, schedule of work and rest

1) Summer schedule

Working hours are 9:00 am

Lunch break 12:00 - 13:00

After work hours, 18:00

2) Winter schedule

Working hours are 9:00 am

Lunch break 12:00 - 12:30

After work hours at 17:30

3. Employees go to work and sign the registration system, and they must sign in person and go to work. They are not allowed to sign for others.

4. Employees' attendance and attendance records will be an important part of the company's performance appraisal.

5. If the employee needs to go out during working hours due to business reasons, he/she must sign the withdrawal from the supervisor to leave the company.

6. If the employee encounters a sudden illness, he/she must take leave from the supervisor on the same day and submit the relevant certificate afterwards.

7. The leave must be submitted to the supervisor in advance and fill out the [request application form], and the rest can be taken after approval.

8. Employees enjoy the right to rest normally on national statutory holidays. The company does not encourage employees to work overtime and encourages employees to do their jobs during their daily working hours. If the company requires employees to work overtime, the overtime pay and subsidies are calculated; if the employee needs to work overtime due to work needs, he/she must apply to the department head or manager to allow overtime work.

1), overtime standard

The company stipulates that the standard for overtime pay is 10 yuan / hour;

2), overtime pay

Overtime pay is collected on the 24th of each month.

Third, the health norms

1. Employees must clean the hygiene of their personal work area every day to ensure the cleanliness of the ground, table and equipment.

2. Employees must consciously maintain the hygiene of public areas and find that they are not clean and should be cleaned up in time.

3. Employees receive visitors from the company and need to clean up the meeting area immediately afterwards.

4. Smoking is strictly prohibited in the office area.

5. Properly use the water, electricity, air conditioning and other facilities in the company. Finally, employees who leave the office should turn off the air conditioner, electric lights and all facilities that should be closed in the company.

6, to love the flowers and trees in the office area.

Fourth, work requirements

1. During work hours, you should not leave your post or work without any reason. You should not chat, eat snacks, or scream loudly to ensure a quiet and orderly office environment.

2. The trial period of the newly recruited employees is three months, and the employees are required to be evaluated monthly according to the trial period. See the “Employee Appraisal Period Assessment Form” for details.

3. The “Employee Schedule” formulated by the company is the basis for measuring the workload of employees. It is required to fill in the accounts carefully and in detail every day, as the standard for the company to assess the workload of employees.

4. Work exchanges between staff members should be conducted within the prescribed area. If it is necessary to conduct a conversation within a personal work area, the time should generally not exceed three minutes.

5. Strengthen the professional knowledge and skills related to work and work, and actively participate in various trainings organized by the company.

6. Always summarize the gains and losses in the work, and participate in the business discussions of the department to continuously improve their own business level.

7. No regular meeting of the department's work meetings and important meetings of the company.

8. Employees must be fully engaged during their working hours to maintain efficient work.

9. Employees are not allowed to use the company's premises, equipment and other resources for private activities at any time. Once found, the company will give a warning, and if the circumstances are serious, the company will be dismissed.

10. Employees must keep their personal files and office supplies safe and do not misappropriate other people's materials and office supplies without consent.

11. Employees should keep their personal computers safely, store documents, anti-virus and routine maintenance according to company regulations. If there is a fault, they should report to the General Management Department in time, and the company will arrange for repairs.

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