Service determination

Service determination
1. The origin of volunteer service and the meaning of volunteer service are translated from voluntary or volunteering, meaning "volunteer initiative." Originally translated from Latin "voluntas" into "volunteer" in English.
Volunteer service has a new meaning in modern society. On the one hand, it embodies the true meaning of life, and it is the messenger of spreading love between people. On the other hand, volunteer service uses its personal ability to realize its own value, which is why it is even more important. Sex.
2. Basic elements of volunteer activities
l Spontaneous spontaneous participation, this is the fundamental spirit of volunteers and the source of motivation for their work.
l Social volunteer service is not for the benefit of oneself or individual groups, but for the common interests of others and the entire nation.
l Unpaid does not have direct income and remuneration in service activities.
l Sustainability is not a service job.
3. Volunteer service activities necessary for volunteer service activities are purely unpaid services, and the relationship between the “objector” and the “recipient” is not related to the service object. Volunteer service activities are not single or temporary activities. It is a work of “division of labor” and “cooperation” with other volunteers.
Volunteers need to clearly understand the interrelationships in volunteering activities. Generally speaking, the relationship is as follows:
a, the relationship between volunteers and clients
l Respect for others
l Have a mindset of tolerance, understanding and gratitude
l Correctly understand the speech and actions of the client
l Correct understanding of what the client wants to express
b. Relationship between volunteers and volunteer groups and organizing committees
l Understand the activities of your department
l Activities within the scope required by the organizing committee
l understand and understand the difficulties of the organizing committee staff
l Always follow the volunteer guidelines
c. Relationship between volunteers
l Connect and encourage each other
l Seek help from other volunteers if you can't solve it yourself.
l Learn about work considerations from experienced people before service activities
l After the activity is over, analyze and evaluate each other's work
4. The importance of volunteer activities Volunteers are important reserve forces in various international competitions and are important factors for the success of the event. At the same time, large-scale national activities also require a large amount of human resources. This is the reason why volunteer participation is a common practice in large-scale events in the world today.
Through the volunteer activities of the XX China Cup in China, people will have a better understanding of volunteer activities, especially young people will continue to be affected by volunteer activities. Volunteer activities are directly related to the success of the XX China Cup in China.
5. Role of Volunteers In the XX China Asian Cup football competition, volunteers will play various roles such as “the image of the Asian Cup”, “the representative of the country outside the field” and “the civil diplomat”.
The number of teams participating in this competition has increased from 12 to 16 and a certain number of AFC officials, special guests, sponsors and journalists will watch the competition. In addition, there are a considerable number of overseas fans. Come watch the game. Volunteers are the most visited and most frequently visited during the competition.
AFC delegations, journalists and other personnel will be assisted by volunteers in airports, restaurants and stadiums. Many tourists, including foreigners, will receive volunteers in tourism, city tours and various cultural events. Guidance and service; get help from volunteers at the venue.
Based on the experience of previous large-scale international events, the enthusiastic service of volunteers can make people have a good impression of the competition and the host country.
Volunteers will complete assignments at designated locations based on their areas of activity. At the same time, volunteers have different jobs and tasks according to the sub-union. Although sometimes the work will be very trivial, the combination of each small work can reflect the role of volunteers; it is also the work of each person that can reflect the "Asian Cup image", " "Country representatives outside the field", "civilian diplomats" and other various roles.
6. Volunteer determination
The XX Asian Cup event will last for 17 days. The venue is also distributed in 4 cities across the country. There will be 16 teams from 16 countries or regions participating in the competition. Therefore, there will be higher requirements for volunteers.
Here, for the success of the XX China Asian Cup football game, we have developed a volunteer determination book.

Volunteer service word

We are consciously aware of the practical and practical significance of hosting the XX Asian Cup football tournament in China. In order to make this Asian Cup the best Asian Cup in the history of serious football, it has become the most successful and exemplary event. We are determined to carry forward the glorious tradition of the Chinese people, carry forward the spirit of volunteerism, and in every position that requires me, obey the law, obey the command, warmly serve, and be honest, advocate the civilized new wind, spread the peace and friendship, and use our own wisdom and ability. Contributing to the success of the Asian Cup and creating brilliance, we are determined to take the lead and do the following:
l In order to successfully hold the event, we will cooperate and understand each other and fulfill our obligations in a cordial manner;
l We advocate the peaceful enjoyment of advanced sports culture concepts under strict order;
l In order to show the Chinese people's new spirit in front of the world, we will take the lead in all activities.
XX China China Cup Football Volunteer Service Words

Second, volunteer service policy and education
After the selection of the volunteers of the XX China Asian Cup football match, they will be active during the July-August XX period after training.
The media, certification, etc. that need to be prepared before the game will start activities in June XX, and the audience guidance, ticket checking and other services will be carried out on the match day or as necessary.
In order to perform the task correctly, pre-match education and training is very important.
The following briefly introduces the educational content and operational guidelines of volunteer services.
1. Education and training programs to train a team of highly qualified and capable volunteers to achieve the standard of “internationalization, specialization and functionalization” for volunteer service, ensuring first-class volunteer service for the Asian Cup, Asia The organizing committee decided to build a volunteer training base in four competition areas and comprehensively carry out volunteer training. The whole training will be divided into four stages: backbone training, universal training, professional training, and intensive training. It will last from March to mid-June for a period of three months. Volunteers master the service knowledge and skills through backbone training, professional training, and intensive simulation exercises.
During the backbone training phase, each team selected volunteers to go to Beijing to participate in the “Volunteer Training Course” organized by the China Organizing Committee. A total of “volunteer basic knowledge, language conversation skills, etiquette knowledge, sports knowledge, environmental protection knowledge” were conducted. 6 courses of training, such as “tourism knowledge”, after the training, the volunteers who participated in the backbone training will be intensively tested. Those who pass the examination will be awarded the volunteer qualification certificate by the organizing committee.
In the popular training stage, volunteers in this competition area will be trained on the basis of the Volunteer Training Manual. The volunteers will be awarded the volunteer qualification certificate by the organizing committee.
In the professional training stage, each division will divide the volunteers who have obtained the volunteer qualification certificate according to the work needs of the various departments of the organizing committee. The various departments of the organizing committee will conduct professional training according to the work characteristics and work requirements.
l Competent department: China Organizing Committee of the XX Asian Cup Football Tournament and the Organizing Committee of each competition area
l Education curriculum: quality education, training in various departments
l Educational methods: distance education, group training, decentralized learning, on-site drills
l Number of education and time:
o Group training: unified by the organizing committee
o Decentralized learning: completed by each competition organizing committee
o On-site education: through the warm-up match before the start of the competition or the live simulation drill
l Related Website: .cn
2, educational content
l Knowledge and quality education centered on the content of this manual
l Each department conducts business training for its volunteers as needed. The training materials are prepared by the various departments of the organizing committee.
l Education for volunteer leaders
o Education target: on-site leader or captain, etc.
o Education content: organizational management, leadership, collaboration and other spirits
o Other matters
l Group education
o Quality Education: Learn about the XX China China Cup football game, the role and tasks of volunteers.
o Business education: job categories, skills, facilities and equipment usage, etc.
o On-site education: extraordinary time action essentials and live simulation exercises
l All volunteers must participate in quality education, and no absence will be excluded in the final selection.
l If the address or telephone number changes, report to the organizing committee immediately.
3. Execute the task system wizard
l Release the task to define the working time, assign and release the task: the volunteers of the organizing committee, or the appointed volunteer leaders.
l Service management confirms attendance: there is no reason for absenteeism, late arrival, etc., otherwise it will be considered as an exit.
l Organizing committee journals introduce volunteer activities
l About treatment
o Related subsidies - miscellaneous meals, transportation expenses - participation in collective life insurance - uniform clothing according to the needs of the post
o After the issuance of the honorary certificate in the Asian Cup, a certificate of honor will be issued to those who have successfully completed the task.

Third, the basic requirements of volunteer service
1. Basic principles
l The basic role of volunteers is to help others and to be convenient to others, so treat them with courtesy in any situation.
l No matter what the client is, you can't mention private matters. You can't ask the client to sign and take photos with your work.
l Familiar with the schedule of the XX China Asian Cup football match.
l Familiar with the location of the competition city, venue name, stadium and related venues of the XX China Asian Cup football match.
l Master the location and use of various offices and the content and location of public facilities. In particular, it is necessary to know the location of the infirmary, lost and found, toilets, fire extinguishers, public telephones, etc., and the distribution of emergency personnel so that they can lead the way at any time.
l Master the organization and functions of the organizing committee, the name of the main staff member, and the telephone number of the relevant functional department.
l Proficiently distinguish between different types of documents and access areas.
l Master the facilities such as the city's transportation facilities and parking lots centered on the stadium.
l Master the relationship between the AFC, the Chinese Football Association, the China Organizing Committee of the XX Asian Cup Football Tournament, the functions of various agencies, and the relationship and role with the organizing committee of the competition.
l Familiar with business classifications in various fields, and have a clear understanding of what role, when, where, and what should be done during volunteer service activities.
2, safety principles
l Warn when violating the order of the following venues, and immediately contact the nearest police and security personnel after stopping:
o Bringing prohibited items
o Holders with fake tickets or documents
o Drinking trouble
o Throw items at the stadium and leave the designated seats to watch the game
o Admission in areas where access is prohibited
o Sales, begging, etc. for profit-oriented sales
o Other behaviors affecting the order of the stadium
l For those who carry prohibited items, they should be guided to discard such items or help them to keep them in the safe, and then collect them after the game is over. The contents of the prohibited items are as follows:
o Items that can be used as weapons
o Items that can be thrown
o Items that scare the viewer and cause an accident
o Alcohol
o Pets that are obstructed by watching the game
o Items that can stimulate the audience and players
o Other items that may affect the order of the stadium
3. Code of duty
l going to and from work
o Know your duty schedule, time, location, role, go to work early and be prepared to confirm the day
o Afterwards, check what you have done that day and confirm the plan for the next day from the head of the department.
l on duty
o Wear designated clothing and wear documents during the event
o faithfully fulfill and comply with the Code
o Actively perform the tasks assigned by the head or leader of the department
o Wait for the next instruction at the designated location or contactable location after the task is completed
o Report to the responsible person and take feasible measures when something that cannot be solved by the individual
o Maintain the cleanliness of the surrounding environment, save materials and spare supplies
o Keeping a secret to the things that are known about the needs of the work or the personal status of others
o Immediately notify your department of changes to your own address, phone number, etc.
o Keep your documents in a safe place