Bank personal work identification

Part 1: Bank personal work identification

I joined Hefei Branch of China Everbright Bank in July 2019 and have been internship for one year. In this year, I love Everbright Bank and have a positive working attitude. I have carefully studied the various files issued by the General Branch, conscientiously implemented the policies, guidelines and resolutions of the Bank and earnestly studied business knowledge. I completely completed the transformation from the students in school to the employees in China Everbright. After I entered the business, I corrected my own thoughts and seriously studied the old employees through the ground and fundamentally changed my views on work and study. . I learned to consider the problem from the customer's point of view, the concept of quality service, smile service is deeply remembered in my heart. Always put the customer's problem first, and try to solve the problem for the customer. Every business can be taken seriously, and every day's work must be carefully studied. Learn services at work and tap customers in services. Whether at home or outside, I don't forget to market all kinds of products at home, and keep in mind the marketing advantages and service concepts of various products. Really ideologically transforming myself into a qualified Everbright employee.
With the kind concern of the leaders, support and the help of my colleagues, I have been working hard and down-to-earth to study business knowledge in my position. He also participated in the banking qualification certification and passed the examination of the public foundation course. However, in the process of learning, I have encountered many problems and obstacles. Every time I will actively ask the old staff and carefully record them to be completed independently in the next business. I also very strict requirements on my skills. At first, I was greatly frustrated with the skills of the old staff. At the same time, I increased my skill intensity. Every day I have to leave practice skills, counting money, keypad, Chinese characters. I have swayed the sweat of youth for every skill I have entered, which has strengthened my skill level step by step. Later, due to my work needs, I was adjusted to work in a loan department. Under the leadership of the leadership, the guidance of my colleagues, and my personal self-study efforts, I quickly integrated into the job and had a clear and sufficient understanding of the business. I often work overtime until late, and I have learned a lot. As long as there is business every day, no matter how windy or rainy, I will go to the branch in time to try to get the business done in a timely and efficient manner. And my practical and meticulous work attitude has also been well received by leaders and colleagues.
The bank's work is busy, but I have not lost the idea of ​​standardized services because of the busyness. Every moment, I am reminding myself that "the customer's business is regarded as a top priority", "Hello", "Please", "I'm sorry" and other polite words are always on the lips, and can really be heard, Asked to answer the question, go to have a voice, so that every customer who came to Everbright can come happily and leave with satisfaction. My efforts have also received praise and praise from customers, and it is worthwhile to use my hard work and sweat for this. I also have my own unique insights into the content of standardized services: I use my smile to win the customer's understanding, use my sincerity to win the respect of the customer, and use my ability to win the customer's loyalty.
Today, I very much hope that I can get the recognition of the leaders. As a new employee who has been in the business for just one year, I will continue to work hard to learn business knowledge, improve service level, work diligently in my own position, and do my best to complete the branch. The various tasks regard the Everbright business as its lifeline and the needs of customers as its own goals. Let yourself be satisfied, make customers feel comfortable, and let the light grow. I hope to use my bright youth to ignite the passion of everyone around me, and to invite my colleagues to contribute, forge ahead, make meritorious deeds, and build a career for our great cause.

Part 2: Bank Personal Identification

After working for more than 10 years, under the meticulous cultivation and guidance of the party organizations and leaders, through their continuous efforts, they have made great progress and great gains in terms of ideology, study and work. The results are summarized as follows:
Ideologically, actively participate in political studies, understand and master Deng Xiaoping’s theoretical knowledge and the important thinking of the "Three Represents", care about national affairs, support the correct leadership of the Party Central Committee headed by Hu Jintao, adhere to the four basic principles, and support the party's various principles and policies. Follow the rules and regulations, politically demanding progress, have a high political consciousness, actively move closer to the party organization, and was approved as a member of the Communist Party in September xx.
At work, I have worked in the Taoyuan Savings Office, the Duck Paper Savings Office, the Planning Department, the Accounting Department, the Card Department and other departments since I worked in the year of xxxx. No matter where I go, I strictly demand myself, study hard and strive for business. When you are at home. It is with such a firm belief that I have mastered the business of savings, accounting, planning, credit card, personal loan, etc., and become the expert in the business of XX.
I remember that I just entered the XX line. In order to master the XX business as soon as possible, I went to the post more than an hour a day to practice the counting, planning, and savings business. Although the residence was more than an hour away from the work unit, I Every day, rain or shine, especially in winter, ice and snow, afraid to squeeze into the car, I often have to go to work two or three hours in advance, that is, I have developed the habit of getting to the unit early, now every day is the first to go In the first place, cleaning up the health, reading business books or preparing for a day's work is also a habit. It gives me plenty of time to learn more business knowledge and lay a good foundation for my smooth work in the past few years. He still shoulders more than a dozen jobs, including accounting, planning, card department integration, etc. Only the card department has more than a dozen specific tasks to be done every day. Because of the report work, at the end of each month, whether or not it is a holiday. I have to report it in time, so I have never had a full break of May 1st, 11th and New Year's Day, but I have never had to pay a minute to work overtime, and I have never complained to the governor. Bitter, I always believed XX line of today's reform and development achievements made, and there is also willing to silently employees are inseparable, and I'm just part of the sea, it is what I should do.
Most of the jobs I have worked in are at the front desk. In order to better serve our customers, I sincerely make friends with customers. During my several years of work, I have made hundreds of customers and friends. They are not only friends in my life, but also I am an assistant in my work. All my current deposits come from the customers and friends I have made. In order to be good friends with them, I will give different help and services to customers with different personalities, different levels and different needs. Remember I have a customer who came to our bank for the first time. When I learned that he wanted to borrow a second-hand house, he didn’t know what to do. He just had an idea. I introduced him to all the procedures of personal loan in detail and used it. On the day of rest, help him find a house. When he lived in a new house, we have become good friends who have nothing to say. I just made friends with my customers by such personalized service. At the same time as their bank "consultants", they also became the growth point of my deposit amount, and my maximum deposit amount reached more than 3 million yuan.
In addition to my dedication to serving customers, I also actively responded to various activities organized in the industry. I often participated in various competitions organized by the organization, showed myself, and achieved excellent results, and received awards from the unit.
I remember that in xx years, I called for blood donation. Because the society is rumored to donate blood to damage health, no one in the line volunteered to donate blood. But in order to confirm that the rumor is a fake, I volunteered to ask the president to donate blood. Because I am thin, The first president and the chairman of the trade union did not agree with my blood donation. I said, "That should be my blood donation. I can do anything like this. Others have nothing to do." It is precisely because I took the lead in the next few years. In the blood donation activities of our bank, no one has resigned as an excuse to donate blood to the human body.
I have participated in the activities organized by the city bank on behalf of the XX Bank for more than ten times, such as: the regional business knowledge contest organized by the city line in 2002, and won the third place in the collective; xx years of welcoming the May Fourth youth in the reform Flying activities, won the third prize of the collective; xx years of the city trade union organized the celebration of the "July 1st" party 80th anniversary knowledge contest, and won the third place in the collective; xx years xx line in the implementation of CIS project to improve service quality speech, Receive a speech award for excellence and more. It is precisely because I actively organize and participate in the organization activities of the group. While acknowledging the performance of my work, I have appointed me as the member of the Youth League Committee and the secretary of the Youth League Committee, responsible for organizing the work of the grassroots organizations. And has won xx years of advanced workers; xx years of trade union activists; xx years of advanced workers; xx years of service paces; xx years of advanced workers and so on.
In learning, I have never given up studying theoretical knowledge and business knowledge since I joined the work. Since I graduated from a finance school, I used my spare time to study at a junior college. I graduated from XX in my spare time, but I was not satisfied with the status quo. In xx years, I took my own undergraduate degree in finance at Northeastern University. Due to hard work and good results, The teacher was fully affirmed in the study and is currently actively preparing the thesis defense. Not only has it mastered and improved financial knowledge, but it has also reached a certain level of theory, which fully meets the standards of undergraduates. While studying the theory, we will further study the business, integrate the learned financial knowledge into the work, and continuously improve the business level. In xx years, we will participate in the national intermediate economist qualification examination, and will be hired as an intermediate teacher at the same time. In the years of business knowledge assessment, each accounting business qualification examination has reached the level 1 level.
The above is just a little achievement in my work. This is inseparable from the help of my leaders and colleagues. However, the development of xx and the reform are not based on someone alone. I always believe in one sentence. The match is bright again, and there is only the light of the beans. But if you use a match to ignite a bunch of matches, it will burn." I hope to use my bright youth to ignite the passion of everyone around me, and to inspire my colleagues to contribute to the XX line, to make meritorious deeds, to build a career...

Chapter 3: Bank Personal Identification

I have been working for xx years since xx to xx Industrial and Commercial Bank Branch. I have achieved certain results in ICBC through x years of work. The following is my self-identification of my work.
Adjust credit structure and promote commodity circulation
In xx years, the State Council proposed the first year of governing the economic environment and rectifying the economic order. The head office put forward the general credit policy of “controlling the total amount, adjusting the structure, ensuring the key points, and compressing the general and timely adjustment”. How to implement this central task? To our commercial credit work, our slogan is: adjust the structure, and try to promote circulation. The adjustment structure is the foundation, and the protection of the market is the task, and the promotion of circulation is the goal. After a year of active work, the commercial credit structure has been effectively adjusted. At the same time, the city market has seen a stable and prosperous gratifying situation, with a total purchase value of 205.48 million yuan, sales of 241.78 million yuan, profits and taxes of 6.79 million yuan, and achieved relatively good economic benefits.
Adjust the two structures and activate the stock of funds
This year, the state has adopted a policy of “double tightening” of finance and credit. Its purpose is to reduce monetary input, promote the adjustment and optimization of the original production factors, and thus achieve the goal of controlling inflation and developing the economy steadily. The commercial sector is responsible for withdrawing money and prospering the market. How it operates is of great significance for stabilizing the market and promoting economic development. We believe that in the case of monetary tightening and reduced investment, the only way to support commercial enterprises, improve efficiency, and maintain the market is to activate the stock of funds, adjust the two structures, improve the efficiency of the original funds, and ease the contradiction between supply and demand.
Adjust the loan structure of the first, second and third types of enterprises
At the beginning of this year, according to the classification queuing standard formulated by the superior bank, combined with the “centralized classification queuing method” we have explored in xx years, considering the support sequence proposed by the state and the head office, all commercial enterprises are classified and queued. The plan of “increasing, leveling and reducing” has been formulated, so that the focus of investment in investment and pressure keeping is very clear, and it has won the initiative for this year's adjustment work. By the end of the year, the proportion of loans of the first-class enterprises reached 65.9%, up 4.7 percentage points from the beginning of the year, and the second-class enterprises reached 26.7%, down 2.6 percentage points from the beginning of the year, and the third-class enterprises reached 7.4%, down 2.1 percentage points from the beginning of the year. This shows that the loan structure is more optimized through the shift of loan stocks.
Adjusting the capital occupation structure of commercial enterprises
For a long time, due to the low level of business management of commercial enterprises in our city, the use of liquid funds is improper, and there are more funds to be deposited. The stock of funds is unreasonable: one is that there are more problems with commodities, and the occupation of commodity funds is unreasonable; The settlement funds are on the high side, and the internal structure of all liquid funds is unreasonable. Third, the self-owned funds are less, and the proportion of all liquid funds is unreasonable. In response to these three irrationalities, we have spent a lot of effort and effort to adjust the existing stock structure, and to activate funds from the stock, mainly carried out the following aspects:
1. Vigorously promote internal banks, and manage funds
On the basis of the pilot work in xx years, we implemented internal banks in all state-owned businesses this year, improved the liquidity management mechanism of enterprises, reduced the running, risking, dripping and leakage of liquid funds, and significantly improved the efficiency of fund use. After the implementation of internal banks in the city department store, the use of funds was significantly reduced, while the benefits were greatly increased. This year, the total liquidity occupation increased by 1.5% compared with last year, while the increase in purchases, sales and profits was above 30%, and the capital turnover accelerated by 27%. According to statistics, since the beginning of this year, through the implementation of internal banks, commercial enterprises have saved about 4.5 million yuan.
2. Focus on clearing potential and digging funds to potential
In view of the high capital occupation and potential of commercial enterprises, we suggest that the municipal government convene three mobilization mobilization meetings this year, which will form a group of potential leaders at all levels, and have formulated a series of reward and punishment policies, which have set aside everyone in the city. The climax of tapping the potential and tapping the potential to change the potential, the change of the bank's "one-man show" for the chorus of the silver enterprise, has effectively promoted the development of the city's commercial enterprises. In order to cope with the company's debt owing, we also engaged in a “three-part clerk” in the third quarter, and sent 28 loan officers to help the company clear the debts at three levels: within the city, outside the city, and outside the district. Pen, 5.81 million yuan, was highly praised by the company.
3. Fully urge the company to replenish capital and squeeze funds into consumption
In order to solve the problem of low self-owned funds and poor anti-risk ability of commercial enterprises, in addition to issuing liquid fund loans and using interest rate leverage to urge enterprises to replenish their capital, they also widely publicized and actively mobilized to guide enterprises to learn to live a tight life and change consumption funds into operations. funds. Under our impetus, there are 7 companies that use all of the 2.85 million yuan that is ready for consumption to participate in the turnover. For example, the regional textile station postponed the building of the dormitory, and the 850,000 yuan of enterprises were retained, all of which were used to supplement the working capital. This year, we urged commercial enterprises to replenish 1.58 million yuan, six times the annual plan.

Part 4: Personal identification of bank accountants

Since I went to work at xx Bank, the savings deposits in the business office reached 134.17 million yuan as of the 200x xxx day, an increase of 47.02 million yuan over the beginning of the year, and 4,563 new payroll households. In particular, in January this year, savings counter deposits broke through the 100 million mark, and the new savings counters have the highest history. I will now identify my work in the first quarter of 200x as follows:
1. Speed ​​up the transformation of ideas
After 200x years of post adjustment, I was hired as a “8-level executive accountant”. In front of the new position, I repeatedly told myself to find the right position and enter the role as soon as possible, because the business room does not allow people who have nothing to do. I removed some of the burdens of management. I concentrated on the front-end business and product marketing, especially the marketing of savings deposits and related new products. In the year of 200x, through conscientious study and understanding of the spirit of the meeting of a series of staff meetings, middle-level cadre meetings and the first "business analysis meeting" of our bank, the new leadership team's new ideas of supernormal and leap-forward development, It not only stimulated the enthusiasm of all the staff in the business office, but also broadened my own work ideas. The pressure to "survive" has become a driving force. In the labor competition, the theme of survival and development is to continuously increase the intensity of work. On the basis of fully tapping the potential of all aspects, based on the actual situation and standing at the height of rapid development, I and the director of the office have objectively analyzed the situation. Under the guidance of the accounting supervisor, the work plan and plan for the “large development, big market, big marketing” established by Compensation fund collection, employee buyout funds on behalf of the company, regaining lost wage positions, group enterprise resources and investors to find breakthrough points, consolidate and expand the customer base of the business room. As the main body of accounting, the business office is the hub of all work of the Bank and the center of accounting for the whole bank. To improve the accounting management level and accounting quality of our bank, we must start from the accounting basic work of the business office. In accordance with the requirements of the internal control system, through careful analysis of different positions and different business types in the business office, the job responsibilities were redefined and refined, the rotation system was adjusted, the operation process was strictly enforced, and the cash management method and money for the cash box were formulated. A series of management regulations, such as management methods for box documents, management methods for securities business, methods for arranging and binding documents, and methods for assessing accounting errors. Clearly monitor the cash, cash, documents, key accounts and accounts in real time to ensure that problems occur, timely discovery, and timely resolution. At the same time, through the formulation of the secondary distribution method, the performance salary of the business room personnel is combined with the business volume, the completion of the deposit task, the accounting quality, the service quality, the labor discipline, etc., breaking the “small pot rice” and “small average” on the distribution. It has promoted the completion of various mission objectives and the improvement of service quality and accounting quality.
In addition, I am actively involved in the craze of storing and increasing reserves. The class talks about deposits and shifts of deposits under the class, and inspires the front desk tellers to raise their sense of deposit awareness and indicators with their own actions. And the comrades summed up the experience of “new customers are attracted by service and old customers are stable with feelings”. In the month of x200, an old customer password of 1000 dollars in the business room was forgotten. I went to the door four times to solve the problem. After the formalities, the client was very moved and transferred all the deposits of other banks to the business office. In order to improve the business quality of ourselves and the staff of the office, and to ensure the quality of our accounting, we have developed a detailed training plan and file circulation learning system, and used the spare time to organize business staff to conduct accounting business, accounting regulations and professional ethics education. In addition, I also actively participate in the unified business training held in the line, learning, paying attention to actual results, not going through the field, so that my business knowledge tends to be comprehensive, and business operations are more proficient and standardized.
2. Lead by example, strive to learn internal control and improve work efficiency.
In the 200x year, the director and the director of the business office, in accordance with the requirements and guidance of the in charge of the governor and the chief accountant, strictly studied the job setting and labor combination of different business volumes and different business types in accordance with the requirements of internal control, and re-established the accountability of accounting positions. Strict operation procedures and determine the corresponding responsibilities according to the business licenses of different business personnel. At the same time, according to the requirements of the superior bank and the actual situation of the branches of our bank, this year has participated in the formulation of the cash box cash management method, the cash box document management method, the securities business management method and the voucher binding management method, and the accounting error assessment method. The series of rules and regulations, further standardize the accounting of each network, so that the accounting procedures of our bank are more rigorous, the business management procedures are more secure and scientific, and mutual restraint and clear responsibilities are achieved. Enhanced internal controls and improved work efficiency. In daily work, through active observation and summarization, problems and unreasonable operations in business operations can be reported to the director and supervisor in a timely manner, and the tellers and outlets can be reminded in time to play a warning suggestion.
3. Strive to improve their service and business quality.
High-quality civilized service is an eternal topic in the financial industry. However, how to implement the action and completely change the social image of our bank, the staff of the business office did move a lot of brains. First, the position is right, the customer is won by service, the deposit is absorbed by the customer, and the rice bowl is kept by deposit. It has eliminated the laxity and deficiencies in the mind, thoroughly updated the concept, based on customer satisfaction as the standard, consciously standardized its own behavior, and conscientiously implemented various service measures of the Bank. The second is to use business technology and proficiency as a measure of service level, to practice basic skills, speed up business processing, avoid mistakes, and grasp quality. Although our business office is dedicated to the service, the quality of the service room is still unsatisfactory due to various factors. The third is to study new business knowledge and vigorously expand the business field of the business office to create a good development environment. For me, I tried my best to achieve "three services." First, to serve customers well, because my main task is to take charge of the front desk, the tellers almost always have bad business and customer introductions to me, in the spirit of "customer is God", every time I can make it The customer is satisfied with the return, there are some things that are difficult to deal with, I am taking the initiative to come to the door with a gift, and finally see the smile of the customer satisfaction. In this way, some customers have even made friends with me and become a loyal customer of CCB. The second is to serve the tellers in this business office. No matter the problems with the teller business and equipment, I can take the initiative to solve the problem. The tellers are not feeling well and the family is not comfortable. I can take care and help. The third is to give good service to the various outlets. Because the business office is the central hub of the whole bank's business, I have more frequent business contacts with various outlets. I can actively work for them regardless of equipment problems or business problems. Contact or personally come to the door to find ways to help them solve.

Chapter 5: Bank Personal Identification

I have been working for a long time since I joined the work. During this time, under the guidance and training of leaders at all levels, with the care and help of my colleagues, I have achieved in my thoughts, work, and study. A certain number of achievements, personal comprehensive quality has also been improved, the bank staff personal work self-identification.
During the internship, I have been strictly demanding myself, abide by the rules and regulations of the bank, and do my best to fulfill my duties as a task, and do my job well and in a timely and timely manner.
I have participated in the insurance agent qualification examination and the anti-counterfeiting position qualification examination of the PBOC, and obtained the insurance agent qualification certificate and anti-false certificate. In normal times, I practiced basic skills such as counting money, Chinese character input, and turning subpoenas. Study with humility, study hard, and take notes carefully.
I started from an ordinary teller, worked hard to learn operational skills, expand business knowledge, and constantly accumulate work experience. From the first day of the official counter to the hoist, I was cautious, and now I can be skilled and comfortable to receive customers. Every day, I try to be better than the day before.
As a member of the Windows industry, I understand the importance of dedicated service and uphold the "customer-centric" philosophy. I insist on providing convenient, fast and accurate services to every customer, and every thank you, It is the driving force for me to continue to work hard.
During this year, I learned from the position of ordinary tellers, and now I have mastered the operation and knowledge of senior tellers. I am currently taking over the job of public review. I think this is not only the affirmation of the leadership of my work in this year, but also a recognition of myself. In the days to come, I will continue to temper myself and meet new challenges with a full spirit.