Team work summary

Summary of the work of the party

The first class group coaching activity in the second grade was kicked off on time at the gymnasium on Wednesday afternoon. The classes that were held this time were Class 1 and Class 2. They were full of curiosity and expectation for such students, and at the same time they could not be opened. This was reflected in the next activities.

Our first warm-up event, “Peach Blossom Blossoms,” the students shyly shouted in the process of turning and shouted out loudly, but they were very excited and excited when they were in the group. The enthusiasm of the students was because of the gender of boys and girls. The difference is in the array. When sharing, when asked about the boys, "Why are there so many people?", the boys actually replied, "We have very few boys, and the numbers you give us are not enough." From his answer It seems that the rationality also reveals their problems. "There is no collective consciousness, and the boundaries between girls and girls are not realized. Boys and girls are together as a team." In such a situation, I would like to inspire the students through the activities. Realize this, but because of the time constraints can not go deeper, but also to carry out the next activity, I hope to gradually improve this aspect in future activities.

The second activity, "Squirrel Tree," was very interesting. The students formed a team of two and two groups because they were too smart. After issuing the instructions, they all moved within their respective small areas, trying to stagger their closure. They strongly opposed Unwilling to move, so that the activities can not develop to the depths and climaxes, but have been tepid, so that the activities themselves have lost their meaning. How to avoid such a situation from happening again is a place we need to improve.

The third activity, “蜈蚣翻蜈蚣”, can be said that this is the most successful activity carried out by today's students. All the students are divided into four groups, a group of boys, three groups of girls, group pk, group and group competitions mobilize the enthusiasm of the students. Everyone is involved, and the students form a synergy. Realizing that the collective victory requires everyone's efforts and efforts, one must not be less. In the overall competition, not only did it not affect the harmony of the class, but it deepened the connection. When other groups were in the process of smashing, the other members cheered and cheered.

Summarize the shortcomings and strive to do better in the next event!

The training of the Guangzhou company began on Monday afternoon. The main contents of the training include: the history and prospects of the Guangzhou branch, the introduction of the human resources management system, the corporate culture, the requirements for the construction of a clean government, and the expansion training. What impressed me the most was the one-and-a-half-day outreach training.

The development of the training began with the formation of the team, which made me deeply understand the importance of team culture construction! The team name, logo, team song, slogan and other information became the symbol of our team throughout the training period. Then it is to start various expansion projects. “Trust relies on” to cultivate trust and cooperation between people; “robot” allows us to understand how to trust others and how to guide others in the dark and helpless; “Spider Net” allows us to understand the details. The project and a clear division of labor; “Pearl Miles” cultivated our ability to communicate and collaborate; “Backfall” allowed us to overcome our fears and experience the team’s support for individuals; the final “Graduation Wall” made us feel united It is power!

I am deeply touched by these projects, and the biggest gain is the “graduation wall”. When we were standing in front of a 4.8-meter-high wall, we couldn't imagine climbing up. There are 3 of me so high, how can I climb up! At this time, the coach taught us how to climb: First, two people will first build a ladder to send a team member to the graduation wall, and then continue to build by other players. The ladder is sent to the graduation wall in the form of “lower top” and “upward pull”. Although we understand the way to climb, we still lack confidence in success. When the coach asked us how long it would take, we mostly said 2 hours, 2 and a half hours.

Over the graduation wall began! One tall team members face the wall, stand on their feet, and find strong shoulders; one team members put their knees together. The first Zhao Yang of our group climbed onto the graduation wall under the hands of the ladder members. Immediately afterwards, one after another stepped on the ladder members and was pulled over by the above players. wall. When the players of the ladders were already soaked, the players on the tops were sweating, and the large group of players under the protection raised their hands and looked up at the top of the graduation wall. Many people were touched. With tears. Finally, we finally succeeded, and it only took 30 minutes! How short is this time! It can be said that this is something we did not expect before! Somehow, the graduation wall at this time looks so cute, so gentle, so calm Everyone's face looks so strong, so confident, so happy!

I have a lot of feelings about the graduation wall project: 1. The consensus of the team's cohesiveness on the goal. The basis for team cohesion in the consensus reached on the goal. This is because they have a common goal, so they fundamentally stimulate the subjective initiative of each team member and enhance the team's cohesiveness. 2, team cohesion contains respect for the team. In the process of the entire team summit, everyone on the team objectively has different ideas, different personalities, and even different genders from other teammates. But for the success of the entire project, everyone must be twisted into a rope, respect the team's final opinion, and obey the team's overall arrangement. When faced with a three-meter high wall, everyone has a sense of fear, and perhaps no team members will be a ladder from the very beginning. But why do everyone do it step by step? Because everyone knows that to complete the project, you must abandon your personal interests, must obey the team's arrangements, and must implement the team's decision. And this “abandonment”, “obedience”, and “execution” all have respect for the team. 3. Team cohesion is reflected in the collaboration between members. It is not difficult to see that every link of the whole project is like a single column of pearls. It is the cooperation between each other to connect each link as a whole, and finally form a perfect "pearl necklace". And everyone's collaboration is based on mutual trust. It is this kind of belief between people that makes the lowermost members to be ladders; the players in the middle dare to extend the hand of help; the players above are brave enough to lend a helping hand.

Although it was a short day and a half, I not only further recognized and improved myself, but also felt the role of the team. Teams, not "gangs", a good team with solidarity, trust and collaboration and a good team culture. I believe that every member of our company has benefited a lot from this expansion. We have turned our own experience and feelings into practical actions. We will use our team spirit in our Guangzhou Telecom platform to realize our strategic goals as soon as possible. That is true. success.

Summary of the work of the party

Since the first half of 2005, under the leadership of the general manager's office, the XX team has overcome the difficulties of fewer personnel and completed a large workload. The special work of supervising the XX report of the Ministry and the opinions of the PT proposal of the DF was highly praised by the leaders of the Ministry and showed a high team work ability and cohesiveness.

First, work in the first half

The work of the XX team in the first half of the year has two main aspects: one is the work that involves the change of functions and the other is the work; the other is the special work within the scope of the team's functions and other work inside and outside the department.

Work that involves continuation of functional changes

1. Drafting an internal transaction management system. The chairman of this work attached great importance to it. On the basis of repeatedly seeking cco opinions, the XX team cooperated with Li Bing to make several revisions, which has been basically completed.

2. In the beginning of the year, it is determined that the basic system of operational risk management of our bank will be formed before the end of May. Later, due to the establishment of the XX Committee in the industry, the lead work of the Bank's operational risk was clearly handled by the Legal and Compliance Department. On the basis of the consultation between the Ministry and the Legal and Compliance Department, our team further supplemented and improved according to the “Guidelines for Banking Operational Risk Management” that has been drafted.

My team's special work

1 Issued a document issued by the Ministry of the XX team to clarify the functional positioning of the XX team. 2. Take the lead in the implementation of the first quarter of 2005 implementation report of the XX system. 3. With the assistance of the domestic team, complete the “three inspections” rectification report of the whole bank in 2004, to the bank supervisor

Will report. At present, it has been in the process of signing the departments and signing the leadership stage.

4. According to the instructions of the department leaders, on the basis of interviewing the team leaders, the Risk Management Department XX report was formed and received favorable comments from the department leaders. On the basis of the problems found in the XX report, the “Measures for the Implementation of the Risk Management Department XX” was formulated.

5. Further intensify the supervision work and formulate the “Rules for the Supervision of the Risk Management Department”.

6. Implementing the requirements of the Party Committee “Strictly Governing and Strengthening XX”, inviting professional consulting companies to teach classes in our department, and organizing XX essay activities within the system under its jurisdiction, further enhancing the XX of all and all jurisdictions. awareness.

7 In conjunction with the relevant requirements of the Basel Accord, the “Handbook for Crediting Product Processes” was compiled, and the opinions of the four branches were sought. The idea of ​​operational risk management of credit products was initially formed and reported to the leaders.

8 Each team in the lead put forward a revision opinion on the Puhua XX Management Proposal.

My team works with other departments in the department and other teams in the department.

l Cooperate with the Supervision and Audit Department to conduct business inspections of operational branches.

2. Participated in the compilation of the part of the CBRC textbook derivative financial instruments.

3 In accordance with the requirements of the compliance manual compilation team, led the compilation of the compliance manual for the key operational positions of our department.

4. Work with the planning and administrative team to study and formulate the performance appraisal method of the Ministry, and put forward the training program of the Ministry, and take the lead in implementing the organization of the training materials.

Second, there are problems in the work

The main problems with the XX team include:

Serious shortage of human resources

XX is a weak link of our current operation. After the adjustment of the functions of the XX team of our department, it is mainly responsible for the construction of the XX system within the department and the system. At present, there are only 3 people in the establishment and 4 actual staff members. A large number of high standards and strict requirements make each comrade have a heavy workload.

Some of the work is not detailed enough, and the plan needs to be further improved.

Supervising the work is an important means to improve the efficiency of all work. If you can establish a small supervision work platform by means of IT, it will greatly improve the efficiency of supervision. At present, due to manpower limitations and other reasons, the manual supervision work mode is still followed; the credit card product work has been included in the work plan for the first half of the year. Due to the large number of work threads, the branch did not go to the branch for comments in time, and the manual was further improved. .

Third, the second half of the work plan

In the second half of the year, the XX team will continue to maintain a good mental state and work style. While doing a good job in the internal work of the team, we will work hard to coordinate with other departments in the industry and other teams in the department to complete the annual performance evaluation goals.

The XX construction in the Risk Management Department will focus on the implementation of the problem and change it to the main, and put the rectification of the problem into the supervision work, and urge the lead team to implement it. Efforts have been made to improve the efficiency of supervision by introducing IT systems, and to supervise the work as the basis for performance evaluation throughout the year.

The XX construction in the risk management system is guided by the "Guidelines for Internal Control of Bank of China" and the "Trial Measures for Internal Control Evaluation of Commercial Banks" of the CBRC. The XX problem discovered by the "three inspections" and the recent cases are the starting point. On the basis of full investigation, the risk management system XX reporting system within the jurisdiction is formed, and potential risk points are regularly proposed from various levels such as decision-making, system, process, management, execution, and personnel. At the same time, in the second half of the year, the domestic institutional risk management system XX evaluation method was established.

The operational risk management of credit products is based on the credit product process, selecting some pilot branches, establishing a standardized credit product process, and statistical operational risk events to lay the foundation for quantifying the economic capital occupied by operational risks.

In short, the XX team has been realistic and innovative in the first half of the year, and is steadily and steadily hoping to continue to carry forward the advantages in the second half of the year and beyond, to overcome the shortcomings and achieve more results.

Summary of the work of the party

A tense and busy year is about to pass, new challenges will begin, and team work will be summarized. In the upcoming 2019, Donghu Guanlan Management Office, under the correct guidance of the company's leaders at all levels, with the full support of Zhonghai Real Estate Ningbo Branch, the staff of the East Lake Guanlan Project Department fully cooperated, according to the company's The requirements and the needs of the customers, in line with the company's "management on high standards, do the first to fight for the first" guiding ideology, successfully completed this year's work tasks.

Looking back on this year's work, the East Lake Guanlan Management Office has been working hard to explore and pursue the goal of how to form a professional team, how to provide quality and efficient services to the owners, how to strengthen internal management, and how to carry forward the brand advantages of China Shipping Property. The Ningbo Management Office always takes the company's new management model as the guiding direction, and leads all the staff of the management office to learn to adapt to the new butler-style service as the main content, and to focus on the needs of the management and the focus of the customer as the focus of the stewardship work. .

In the past year, the East Lake Guanlan Management Office has achieved gratifying results in the construction of the management team, the standardized operation of the management office, and the service skills of employees.

First, create a highly skilled service team and create a new situation in the work.

1. Grasp the ideological work of employees.

2. Strengthen employee training.

3. Deductive high quality service.

Second, strengthen the corresponding module work of each functional business of the management office.

(1) Standardized management system

(4) Standardize the management of the warehouse.

(5) Strengthened the supervision of decoration inspection.

(7) Maintenance and repair of equipment.

(8) Energy saving and consumption reduction.

The work of the housekeeper's line work.

(1) Standardize the decoration and decoration management, and promote the formalization of decoration and decoration management.

At this stage, the main inbound and outbound personnel of the community, the construction workers in the community construction, strict entry and exit management, daily registration statistics for the construction workers, master the distribution of the construction workers, the distribution of the residents, strengthen the key prevention during the patrol process .

(2) Strengthen the frequency of community patrols.

It has created a good external environment for the community. In the community, the partitions are set up to patrol the person, determine the patrol route, and regularly follow the patrol route to ensure full coverage of the patrol. In the evening, in order to prevent patrol personnel from being lazy, dozing off, or even sleeping, special patrols were intensified to conduct cross-examination tracking and cleaning of idle personnel, suspicious persons, articles and equipment, and at the same time adjust the camera position of key parts, which greatly improved the internal security environment.

This has significantly improved the security order of the community. Through the joint efforts of all employees, the normal operation of the community has been ensured.

(3) Arming the mind with theory and popularizing fire protection knowledge.

The implementation of safety measures, fire protection work is the focus of community safety work, responsibility is more important than Taishan, in order to put the fire safety work into practice, implement a fire safety responsibility system, organize a fire inspection every month to eliminate fire hazards in time. Developed a detailed inspection plan to inspect and maintain various fire protection facilities.

(4) Grasp the team building.

In order to build a high-quality safety management team, the Safety Management Department has carried out a series of trainings in conjunction with the actual work needs of the community. Through the study of the community profile, the security management personnel are familiar with the community in the shortest time; through learning service processes and services. Standardize and standardize the service behavior of employees; improve the communication service ability of employees by learning etiquette and civility and politeness; improve the awareness of employees' self-consciousness by learning the corporate culture of China Shipping. Through physical fitness training and paramilitary training, the good image of the security management team was fully demonstrated.

Environmental management line work.

(1) Standardize internal management and rational deployment of personnel.

(2) The work content is adjusted to extend the service.

(3) Training focuses on specialization theory.

(4) Highlight the pioneering role of management personnel and collectively rectify the community environment.

(5) Make full use of favorable resources and highlight benefits.

Third, the concept of work next year

In terms of customer service, based on the service in 2009, we should also work from the following aspects:

1. Butler work:

(1) housekeeping service, humanized management

In order to meet the needs of the times and society, Donghu Guanlan Community will continuously improve and self-improve the property management level, and fully introduce the concept of property butler service, and change “property management” to “property service and management” to provide services to the industry. The management of materials has placed more emphasis on the connotation of “services” and truly raised the property butler service to a new level.

(2) Providing housekeeping professional services centered on the owner

The core, fully consider the actual needs and feelings of the owners. The advanced concept of butler-type property service is permeated throughout the service, and the owner is the core. According to the actual needs of the community, the service project is designed and provided, and a series of special services are provided. Provide a passionate, efficient, and quality butler-style professional service through a well-trained butler.

(3) Create a warm and cozy service atmosphere

Guanjiaye is a new thing in the entire property service industry. Through the quality, efficiency, enthusiasm and thoughtful service of the housekeeper, the tenants can enjoy extraordinary enjoyment. Let them feel the distinguished and proud of each moment.

(4) Emphasize service awareness and improve service efficiency

The complaints or demands of the industry are always in the first place. "Customers are Gods". They cannot allow the industry to have a slight dissatisfaction and implement zero-defect services. Emphasis on the “service awareness” and “service efficiency” of the housekeeper, which makes “the guest complains that there is an echo on the day of the complaint, and the fault repair process does not stay overnight”, and strives to make the owner’s satisfaction rate close to 100%.

(5) Rational allocation of management personnel and implementation of scientific management

The East Lake Guanlan Management Office will adopt a rank-level butler service model, in accordance with the four-level management system and vertical leadership principles of the modern enterprise system, from the internal organization to achieve the unity of rights, rules and interests; property butler service as a property service window, each major As the foundation of the butler's business support, the department provides a warm and thoughtful service to the industry around the needs of the housekeeper.