Secretarial knowledge > Thank you letter

Customer service learning thank you letter


Dear Customer Service Officer:
Hello!
I am a small doctor of the brother hospital. I used to study and talk in your hospital. I received a warm and friendly reception from you and my colleagues in the customer service department. I would like to say thank you! During the period, the director is very busy, but still very concerned. My learning situation. In particular, your recognition and praise for the work of our hospital customer service department makes me feel that you are a very modest and friendly leader.
Although the time of this study was very short, I saw a lot of things I saw.
First of all, it is obvious that the hospital staff of your hospital is striving to create a good medical environment: making beautiful opinion books, health posters and magazines everywhere. The soft words of medical staff make people feel very warm. The doctor will also take the initiative to send a cup of warm water to the patients and their families to express their concern for them. We have been doing it all the time, but we have not been able to remind patients to order food, etc. I realized the hospital's customer service staff's efforts in detail service. Also reminded me that our hospital's customer service department colleagues still have a lot of work to do.
Let me talk about the purpose of my visit - learning to talk about work. Xiaoling is a very good teacher. She will teach me how to carry out the work, as well as some problems that I will encounter, and also put some tips and skills she has summarized in her work. I told you the experience. During the conversation, I saw the generosity, tenderness and sincerity, and patient satisfaction that she showed when communicating with the patient. Later, when she was working, she first remembered with me. The situation of the patient who returned to visit. Let me record it again. This will enable me to understand and be able to complete the work more quickly. It also gives me the confidence to work in conjunction with the inpatient department of our hospital.
I am grateful to the leaders for giving me this opportunity. I not only learned the methods and valuable experience of the work, but also met several lovely colleagues: gentle, generous Chinese sister; excellent Xiaoling; beautiful and friendly; Lively, cheerful chapter to see I am not familiar with the way home, take the initiative to take me to the MRT station; warm little thank you, see me unfamiliar to the hospital, let colleagues take me to the cafeteria; and enthusiastic Bao Quan Changge I have left a deep impression on me.
thank you all! As the sisters told me, I will apply what I have seen and learned in your hospital to my post-work, and strive to do my job better. Let's work together!

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