Summary of the hospital's personal thought work

Summary of personal thought work in the hospital

In the past year, it was the great banner of Deng Xiaoping Theory and the important thinking of the "Three Represents" in our college, earnestly studying and implementing the spirit of the Fourth Plenary Session of the 16th Central Committee, emancipating the mind, and forging ahead. During the year, our hospital received great help and support from leaders at all levels and people from all walks of life. Under the hard work of the staff of the hospital, the hospital's work has made great progress and gained social and economic benefits. Double harvest. The summary of my ideological work in XX is as follows:

I. Performing my job

Taking the opportunity of creating a “People's Satisfaction Hospital”, we will focus on strengthening the service awareness and brand awareness of the staff of the hospital.

In April this year, the Provincial Health Department advocated the establishment of a “People's Satisfaction Hospital” activity in the province's medical and health units. This activity is a very good measure for improving service quality, establishing hospital image and promoting hospital development. In order to carry out this activity in a solid and effective manner and promote the work of the hospital, we mainly work on the following four aspects:

First, work hard to improve the quality of medical care, and strive to improve the awareness of medical quality, and form a good atmosphere of "quality hospitals." We have established and improved the necessary medical quality management organizations with “clear hierarchy, clear responsibilities and functions in place”, perfected various medical systems and formed a strict supervision and punishment mechanism, and implemented a series of measures and methods to ensure medical quality. The business dean conducts business rounds at least once a week in a clinical department, and the relevant functional departments go to the ward every week to check the implementation of the medical quality system. Since the launch of the activity, the quality of medical care has improved significantly, and no medical accident has occurred throughout the year. The hospital business volume also increased rapidly. The number of outpatients and inpatients increased by 10% and 21% respectively over the same period of last year.

The second is to improve the medical services. In order to make the creation activities recognize the position, the measures are in place and the effects are in place, the hospital regards the creation activities as a “people's heart project” and “practical project” to provide the most intimate “humanization” for patients. "Service", launched the empathy, put yourself in the patient's point of view, starting from the patient's thinking, advocating the zero-distance contact between doctors and patients, launched more than 40 measures for the benefit of the people, the humanized service throughout the entire process of medical services . At the same time, a service quality survey was conducted once a month, a patient relatives symposium was held, the requirements and opinions of patients and their families were widely understood, and social supervision was consciously accepted. The hospital hired 10 volunteer supervisors and set up a complaint box and suggestion box in a conspicuous position. The complaint telephone number was announced, and the attitude of “selling over and being happy” was accepted with humility. As long as the requirements are feasible and the opinions are reasonable, the hospital will fully solve the problem and seriously rectify it until the patients and their families are satisfied.

The third is to work hard to control medical expenses, so that patients can enjoy the best quality service at the lowest cost. This year, we will clean up more than one hundred high-priced, new drugs that can be replaced by ordinary drugs, out of the hospital medicine rack, and all drugs at the same time. The implementation of the purchase price has effectively reduced the cost of medicines and lowered the price of medicines. The average price reduction rate has reached 40%. According to incomplete statistics, the hospital has benefited more than 1.6 million yuan. At the same time, all departments are required to adhere to reasonable examination, rational use of drugs, reasonable treatment, advocate low-cost, good effect of "simple treatment", correct the behavior of indiscriminate examination and large prescriptions, and formulate the basic medicine based on commonly used drugs. Contents, in the scope of medication structure and medication, guidance and control of clinical medication, establish a three-line three-level management system for clinical medication, strictly control the use of imported and valuable drugs, so that the proportion of total drug revenue in hospitals is 62% of XX years Dropped below 50%, effectively controlling the irrational increase in drug costs.

In order to standardize the hospital's charging behavior, the hospital's internal audit department was set up to conduct irregular audits of various hospital departments' charges. For the fees charged for super-standard charges and decomposition projects, in addition to the fees returned to the patients, the parties were given financial penalties and implemented. With the one-year effort, the cost per hospital visit and the daily fee per hospital bed decreased by 7.6% and 11% respectively compared with the same period of last year.

The fourth is to strengthen the work style of the health industry, in accordance with the "eight industry disciplines" of the Ministry of Health and the "six inaccuracies" of the provincial health department, improve the medical ethics evaluation system, the results of the evaluation and the salary of medical staff, The promotion of professional titles and the evaluation of the first evaluation, increased the investigation and punishment of violations of discipline and discipline, and implemented the "one complaint waiting for posts" system for the public to reflect the medical ethics. This year, the hospital handled 5 people and things that violated the rules and regulations, and 2 of them were subject to post.

Since the launch of the activity, the people's complaints have gradually decreased, and the satisfaction has gradually increased. The provincial, city, and county residents are satisfied that the hospital's creation activity inspection team has come to our hospital for comprehensive supervision. By taking reports such as listening to reports, reading materials, on-site assessments, visiting departments, investigating patients, and holding symposiums, the establishment of our hospital was fully affirmed. The satisfaction of outpatients in the comprehensive evaluation was 90%, and the inpatients were hospitalized. The satisfaction rate is 95%. At the end of October, our hospital passed the county health bureau evaluation and won the county-level “People's Satisfaction Hospital”. At the end of December, the municipal “People's Satisfaction Hospital” evaluation team went to our hospital for acceptance.

Highlight key points, strengthen discipline construction, and focus on building a talent structure for hospitals.

Grasping discipline construction is the basis for improving medical quality and an important guarantee for hospital development. In view of the fact that the current discipline construction in our hospital is not standardized, the advantages and characteristics of the specialty are not obvious, and the phenomenon of talents being broken is based on the development direction of contemporary medical technology and the actual situation of each department, giving full play to the regulatory role of the market and constructing the discipline. Adjust, highlight key points, develop strengths, and support characteristics. In terms of personnel training, the hospital adopts various forms to improve the technical level of medical personnel, and shifts the focus to the training of specialist talents and academic leaders. This year, more than 10 young doctors with good business skills and strong working ability have been selected to study in famous hospitals in Beijing and Shanghai. This has laid a certain foundation for improving the talent structure of our hospital and improving the technical level and medical management level of our college. At the same time, in the preparations for the year, the surgery will be divided into three sections. The Department of Obstetrics and Gynecology is divided into gynaecology and obstetrics. It gradually forms a pattern of people with majors and major departments, and enhances the core competitiveness of hospital medical technology.

Increase investment in science and technology and further improve medical infrastructure.

To have a place in the fierce competition in the medical market, not only should we have a high-quality, high-level, high-quality medical team, and medical equipment should be closely followed by clinical needs. This year, in the case of abnormally tight funds in the hospital, we tried to raise funds and invested more than 2 million yuan to purchase a large number of advanced medical treatments such as the American-made Beckman automatic biochemical analyzer, the Korean-made Liszt c-arm machine, and the Japanese-made Toshiba b-ultrasound. device. The hospital's scientific and technological content has been further improved.

Plan ahead and expand the development space of the hospital.

Due to historical reasons, the current business land area of ​​our hospital is only 23 mu, which can no longer meet the medical needs, and there is no possibility of expansion in the surrounding area, which further restricts the development of hospitals in the future. In order to further improve the environment for the people's health care, and lay the foundation for the development of the hospital, this year's hospitals will review the situation, from the long-term development combined with urban construction, convenient people to seek medical treatment, self-raised funds of 3.5 million yuan, the purchase of land next to the Silver Avenue 65 acres, used to build a branch of the People's Hospital. At present, the land acquisition work is nearing completion, and it is preparing to open roads and level the land.

Innovate service ideas and broaden the medical service market.

Based on the concept of “people-oriented” and innovative ideas, the county has created a health service center that integrates medical insurance, community service and health checkup. Extend medical services to the community, community-based, family-based, and individual-centered, with health promotion as the goal, providing integrated services to the community. Formed a community to excavate patients for hospitals, and inpatients transferred to the community during rehabilitation

Actively participate in the creation of civilized health city ​​activities in our county

In order to cope with the development strategy of “connecting the long bead, integrating globalization, echoing the new state, and building a new city”, the university actively established a provincial-level civilized and healthy city ​​activity. The hospital established a leading group, established a creation office, and equipped two full-time staff. , developed a specific work program. The hospital invested more than 20,000 yuan to improve the sanitation infrastructure of the in-hospital and out-of-hospital responsibility areas, such as laying floor tiles, dredging sewers, hardening of the ground and greening, etc., and comprehensively rectified the dirty mess in the out-of-hospital responsibility area. The requirements of the superior.

Second, political learning and integrity and self-discipline

Adhere to the guidance of the important thinking of the 'Three Represents', earnestly study and implement the spirit of the Fourth Plenary Session of the 16th CPC Central Committee, combine the important thinking of "three represents" with the transformation of the subjective world and transform the objective world, and persist in learning and politics. Speak upright, adhere to self-respect, self-examination, self-police, self-motivation, adhere to the grassroots level, contact the people, listen to the opinions of the people, widely carry forward democracy, adhere to the principle of democratic centralism, and actively carry out criticism and self-criticism.

Take the lead in doing a good job in the unity of the party and government leadership. On the one hand, unite and rely on the hospital party branch to do the work, give full play to the political core and fighting bastion of the party organization in the hospital reform and construction, and pay attention to respect the leadership of the party branch in the work, so as to achieve "ideal exchanges, work Multi-ventilation, decision-making on multiple consultations." On the other hand, unite and lead deputy leaders to work hard, give full play to the role of deputy leadership, get along with the team leaders to do more peace of mind, work first, and assign their in charge according to the characteristics and expertise of the deputy leadership, and do Decentralization, pay attention to maintaining their prestige in daily work, and let them work boldly and independently in their respective duties.

It is taking the lead in implementing the "four major disciplines and eight requirements" and insisting on democratic decision-making. Major decisions, cadres' appointments and dismissals, important project arrangements, and large-scale capital use have been discussed and decided by the leadership team. All the purchases of more than 10,000 yuan of equipment in our hospital are first applied by the department and accompanied by a feasibility report to avoid blindness. After approval by the hospital, the relevant departments will conduct an investigation and study, and listen to the opinions of relevant experts and users. Then report to the government procurement office to organize the tender. In the procurement of medicines, the hospital implements the practice of the pharmacy management committee, the pharmacy department, and the procurement personnel. The purchase of all new drugs is discussed and approved by the Pharmacy Committee. The hospital conducts competitive price-seeking purchases every six months, at the lowest price. Purchasing principles are purchased to avoid unhealthy trends in procurement. The purchase of other bulk items is also carried out by a special procurement leading group, which adopts fixed-point purchase and open tendering. In order to ensure the procurement of good materials, the Internal Audit Section was set up to understand the market conditions and increase supervision.

Is leading the integrity and self-discipline. In daily life and work, we always strictly self-discipline, pay attention to personality cultivation, do not abuse power, and strengthen the role of example. Anyone who asks others to do it, take the lead in doing it. If you ask others not to do it, you will not do it. As the dean of the People's Hospital, there are many temptations to face. Self-discipline, self-examination, and self-love are very important. For this reason, I have set my own rules for my family at the beginning of my term of office. Everything will be discussed in the office. Anyone who visits at home will not open the door. Reduced a lot of unnecessary trouble.

In the new year, I earnestly studied and implemented the spirit of the Fourth Plenary Session of the 16th CPC Central Committee, and led the staff of the whole hospital to seize opportunities and forge ahead, to accelerate development as the top priority, and to use reform and innovation as the driving force and talent team. Construction as the focus, with discipline construction as the main line, comprehensively improve the hospital's comprehensive strength and hospitality level.