Health care center first half of the work summary
First, the main practices and achievements of the first half of the year
Relying on the quality management platform, further standardizing internal management, consolidating and improving the quality of work
In order to give full play to the effectiveness of iso9001 quality management, the Center has carefully summarized the operating experience of the quality management system last year, and based on the principle of “scientific and practical”, strictly grasped the key points and control points of management, and further standardized the work. Manage, consolidate and improve the quality of work. First, earnest study, full participation in the iso9001 standard, clear quality management is a matter of all staff, all doors, is the process of everyone participation. In order to enable all employees to fully understand and master the contents of the system archives, the Center has organized all personnel to study the system files and further strengthen the education and training of employees, so that each employee has mastered the application of the quality management system in practical work and strengthened. A full participation in the awareness. Zhang Guoqing’s assistant inspector also gave lectures in depth to the center three times, explaining the item-by-item revisions one by one, and organizing discussions and discussions on various occasions, so that all employees deepened their understanding of the system files. The second is to improve management conditions and optimize the management environment. In view of the current situation that the management conditions are limited and the system requirements are not met, the Center has carried out a comprehensive investigation of the management environment and classified the personnel, equipment, facilities and department layout. The information has been optimized for the help desk, ENT, and laboratory personnel; the equipment budget has been reasonably presented; the focus has been on the routine laboratory; the biochemical laboratory, internal medicine, electrocardiogram, b-room, gynecology, The layout of the treatment room makes the management environment more practical and reasonable. The third is to strictly control and ensure the quality of work. The Center always regards ensuring the quality of work as the basis for survival and development, doing things according to law and strictly controlling it; carefully checking the objects, projects, charging standards and inspection results; and reviewing suspected cases for free, to ensure the accuracy of the certificate. Seriously treat work errors, find medical problems in the work, find out the reasons in time, and rectify within a time limit to prevent the occurrence of various medical accidents. The fourth is to modify and improve the management system files. In accordance with the principle of "scientific, efficient and practical", it overcomes the phenomenon of two files of archives and actual work; combined with the actual work management, it removes some of the actual content that is not practical, enriches some scientific and reasonable management measures, and ensures management. The science and practicality of the system. The fifth is to further strengthen the work quality assessment and supervision and review. Work quality assessment and supervision and review are the main means to ensure the standardized operation of the management system. The center adheres to the work quality tracking assessment every quarter and every month; the unqualified items found in the management are controlled and rectified in a timely manner, and the assessment results are directly linked to the monthly performance salary, which better guarantees the implementation of each management key control point. . In the annual quality supervision and evaluation of the national cqc on June 6, the quality management of the center has reached the standards and requirements of ISO9001 quality management. The sixth is to establish a relationship of mutual trust and service, and create a warm service environment. In order to create a good service environment and establish a long-term and stable relationship of mutual trust and service, the center always insists on putting the service target first, and wants to be considered by the examinee, to help the examinee, and to be urgent for the examinee. Provide timely mailing health certificates for foreign subjects, provide free copies of documents and materials for the subjects, provide enthusiastic counseling for the subjects, set up awareness zones for prevention of AIDS, and strengthen health check-oriented cards and international travel. Knowledge and publicity materials; actively visited Nanchang International Company, Pingxiang International Company, Nanchang City, and other enterprises, extensively solicited the opinions and suggestions of the company, and actively carried out the questionnaire survey of service objects, the job quality satisfaction rate reached 99%.
Highlight work highlights and strive to develop external medical examinations
Exploring the external medical examination business is a new work highlight identified by the Center. Under the premise of ensuring the quality of the physical examination and work of the entry and exit personnel, the center has always made a fuss about the highlights of the work, trying to find a breakthrough, trying hard to develop, and achieving obvious social and economic benefits. First, the development department was established to clarify the work objectives and measures. In view of the difficulty in exploiting the external medical examination business and the fierce market competition, at the beginning of the year, the center established the development department, assigned a special person to be responsible for the social development business; established a work flow, formulated relevant measures, and fully expanded the social medical examination business. At the same time, the relevant personnel were organized to conduct special research, objectively assess the industry status and advantages of the center, carefully analyze the market conditions, and enhance the confidence to open up the market. The second is to make full use of the advantages of the industry and actively seek out breakthroughs in work. After comprehensive market analysis and analysis, the initial inspection of export production and processing enterprises, private schools, and overseas laborers was established as the main direction of business development, and further expansion efforts were intensified. The third is to expand the publicity of external publicity and further enhance the society's understanding of the health center. In order to expand the external reputation of the health center, the center has printed tens of thousands of publicity albums; it has sent more than 20 units to visit, detailing the functions, tasks and industry advantages of the center; and actively invites relevant personnel to conduct on-site visits. Deepen the impression and understanding of the community from all walks of life. The fourth is to introduce market competition mechanism and establish mutually beneficial cooperation. On the basis of the advantages of talents, technology and equipment, the Center has established a method of winning price and mutual benefit competition; scientifically and rationally compiled medical examination packages; increased market research efforts; and carefully organized supporting services. Since the first half of the year, 12 employees have gone to the health center for health checkups, which not only ensured reasonable profits, but also seized the medical examination market. As of June 20th, a total of 1,833 foreign medical examinations were completed, with a revenue of 204,700 yuan, which achieved obvious social and economic benefits.
Firmly establish a scientific development concept and promote development with science and technology
Science and technology are primary productive forces. In order to revitalize the technological innovation of the health center, we have broken the situation that academic achievements have not been prominent for many years. The center has adopted the spirit reward as the main method and supplemented by material rewards. It encourages professional front-line technicians to exert their work practice advantages, is good at practical exploration, dares to submit articles, guides work practice with scientific and technological achievements, and promotes the comprehensive development of professional technology. The enthusiasm of all employees for academic research. First, the annual professional training program was carefully drafted. According to the qualifications, qualifications, positions and abilities of the prior art personnel, adhering to scientific research is the key to improving and improving the quality of work, and it is important to establish training targets and research topics.
Second, there are key business leaders to participate in various technical training organized by the National Bureau. In order to cultivate top-notch and academic leaders, the center has selected three professional training courses organized by the cadre and four external professional leaders to participate in the national bureau, which further improved the professional level of professional and technical backbone and enriched the professional backbone. Knowledge structure. The third is to seriously organize on-site technical drills and continuously improve the practical operation and emergency response capabilities of professional and technical personnel. In conjunction with the emergency public incidents at the port and the emergency response plan for safeguarding the Olympics, the Center prepared the “Emergency Disposal Plan for Emergency Responses”, and organized all staff and on-site drills attended by relevant personnel from Jiujiang and Zhangzhou Sub-centers on June 14. Exercise and improve the emergency response capability of professional and technical personnel. The fourth is to actively carry out professional academic research, and the awareness of scientific and technological personnel of scientific and technical personnel has been significantly enhanced. In order to reverse the situation that the center's academic research results have not been obvious for many years, the center leaders have taken the initiative to link with the national bureau and local scientific research units, and strive for project establishment, invite experts to guide, support and encourage all employees to actively carry out academic research, and actively enthusiasm for writing and submitting contributions. Significantly improved. Since the first half of the year, the center has written 15 kinds of information, published 11 articles, wrote 4 papers, published 2 papers, and achieved unprecedented results. The fifth is to invite experts to teach. In order to improve the testing ability of laboratory technicians, the center actively invited experts from the provincial pro-inspection center to teach the inspectors, so that the inspection technicians further grasped the new knowledge of laboratory quality control and management and AIDS serum testing, which improved the new knowledge. The test level of the laboratory. In the inter-laboratory quality assessment activities organized by the province in March this year, he again won five good results of pt100%. Honored for the inspection and quarantine.Strengthening the education of clean government, the awareness of political and ideological awareness and law-abiding awareness of all employees has been significantly enhanced
Compliance with the law is the obligation of every citizen. In order to ensure that all employees are politically pure and consciously obeying laws and regulations, the Center on the basis of adhering to daily education, taking the theme education as the first, hierarchical management, and responsible for the checks and measures. First, actively carry out education that loves the country, loves the nation, and loves the people. While actively participating in the planning education organized by the bureau, the center often organizes employees to watch educational films such as patriotism and heroism, constantly stimulating the patriotic enthusiasm of employees and the spirit of national self-improvement, and clarifying the powers and obligations of citizens; The revolutionary spirit of selfless dedication and courage to dedication; advocates putting the interests of the country, the nation, and the people first, and enthusiastically participates in social welfare undertakings. In the fundraising activities of the Wenchuan earthquake in Sichuan, all employees actively responded to the call of the Party Central Committee and the State Council. The initiative to carry out the charity activities, a total of 28,400 yuan, for the country to share the worry, for the people in the disaster area to give a love. The second is to adhere to the principle of handling affairs according to law and consciously resist various undesirable phenomena. In accordance with the relevant regulations of the “eight prohibitions” of the General Administration of Quality Supervision, Inspection and Quarantine, and the “not allowed” of the inspection and quarantine staff, the Center has proposed to work in accordance with the law, stand up for its own posts, keep its position, resist corruption, prevent corruption, and be honest and self-disciplined; Strictly grasp the standards of medical examination, resolutely resist the violation of discipline and reduce the standards of medical examination and other violations; strictly follow the principle of who manages, who is responsible, mutual supervision, and checks at all levels, effectively preventing the occurrence of various violations of law and discipline. The third is to strictly enforce financial discipline and rational use and management of various funds. In accordance with the financial management system of the institution, the center has established and improved various financial management systems, consciously accepts the supervision and management of the bureau and the financial department; reasonably prepares the annual budget; strictly controls the wages, bonuses, and welfare payment standards; The relevant provisions on procurement, strengthen the procurement management of office supplies, drugs, and reagents; strengthen the management of financial internal vouchers, bills, and state-owned assets, prevent and reduce the waste of various funds, and ensure the preservation and appreciation of state-owned assets. The fourth is to adhere to the principle of prevention and further strengthen the warning education. In order to properly perform functions and prevent corruption. The Center always adheres to the principle of prevention-oriented, establishes a correct outlook on life and values as a guide education, and regards the power, money, and beauty as the standard for measuring honesty and self-discipline, mutual trust, mutual supervision, and layer-by-layer control. Corrected immediately, effectively blocking various loopholes and preventing various corruption phenomena. In the past six months, there have been no violations of the law and discipline in the center.
Second, the main problems in the first half of the work
Since the first half of this year, although the work of the center has achieved remarkable results, there is still a certain gap from the annual work goals and the requirements of the party group.
The highlights of the work are not outstanding.
Accelerate the development of the social medical examination market is the center this year
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