Summary of the special inspection work of food system in education system

There are 120 small Chinese schools in our county, including 5 high schools, 22 middle schools, 93 national small schools; 83,813 students, including 15,248 high schools, 17,223 national schools, 51,342 national students; 117 student canteens, including high school 10 There are 48 in the country and 59 in the country. More than 40,000 students in the county are dining at the school. Student canteen management, canteen management, and drinking water management are important components of school management. Students who eat well, eat well, and eat safely are related to the healthy growth of students, to the harmonious development of education, and to the security and stability of the whole society. Therefore, in recent years, the Neixiang County Education and Sports Bureau attaches great importance to food management, strengthens leadership, intensifies the construction of soft and hard bodies, reforms the management model, implements “networking” and refined management, and constantly improves the management level of canteens and promotes The harmonious development of education in the county. Our main approach is:

1. Promote the construction of soft and hard bodies in school canteens with the "star-rated standard" as the carrier

1. Strongly promote the construction of soft and hard bodies in school canteens. As a place for students to eat in groups, the school canteens have standardized construction, which has a major impact on maintaining the normal education and teaching order of the school and promoting the balanced development of education quality. We attach great importance to the construction of school canteens, and take "star-rated standards" as a carrier to promote the construction of soft and hard bodies in school canteens. We put forward the "four-star standard" standard from the four aspects of school cafeteria hardware, staff quality, management mode, safety and hygiene , regularly assess and quantify, and inform the hanging stars to promote the construction, management and service level of school canteens. All schools in the county have made “satisfying teachers and students” the goal of running a canteen. In the past three years, the county has invested more than 30 million yuan. The school canteen houses are solid, the stoves, workshops, operating rooms and restaurants are complete. All the automatic food sales systems are installed; the canteen has complete sanitation facilities.

2. Create a high-quality service team. According to the management principle of “serving students, meager profit management, long-term development, and guarantee above all else”, each township school has set up a leading organization and signed a target responsibility book to promote the school's food management work. In order to improve the quality of the team and the enthusiasm of the work, each student canteen has strict medical examination and political review, and fulfills the guarantee procedures, and employs employees conscientiously; adheres to the "people-oriented" and strengthens ideological education and business training for employees. And organized a variety of competition activities, such as knife competitions, cooking competitions and so on. Strengthen the inspection and evaluation, and give spiritual and material rewards to the team that checks the health ranking first. Through a variety of measures, we have built an excellent workforce and provided high-quality human resources for improving the service level of the canteen.

3. Build a management system and improve the management system and operational mechanism. The township schools in our county draw on advanced management experience and models, combine the characteristics of school work, establish quality inspection, personnel, finance and other departments to perform the functions of service, guidance, supervision and inspection, ensuring that management is ubiquitous and ubiquitous; Encourage the enthusiasm of employees by implementing incentive mechanisms that are more labor-intensive, rewarding and punishing, and able to be able to go up and down. A set of "Total Quality Management and Evaluation System" was constructed. This system decomposes the safeguard process into assessment points, and through strict self-inspection, mutual inspection, and special inspection, the management work is deepened and refined. Strict supervision, reward and punishment system, to promote employees in the spirit of appearance, work quality, service level and other aspects, and maintain a good momentum of development.

Second, the introduction of "corporate" management model to improve the standardization of management

The school's main business is teaching, logistics services in teaching, and the school logistics implements socialized professional management, which can liberate the school's energy from the cumbersome logistics management, and is committed to the main business of teaching activities, thereby improving the overall school. The level of education. We introduced a "corporate" management model to further standardize the management of canteens, making canteen management a window for the construction of spiritual civilization in schools, improving the satisfaction of students and parents, and improving the overall competitiveness of the school.

For example, Neixiang High School has introduced Henan Sany Zhongcheng Restaurant Management Co., Ltd. with a registered capital of 1 million yuan. The company has a high-quality staff team, a set of advanced management concepts, a complete management system, and a set of advanced The management system and operation mechanism have a rich experience in logistics management. After the company's canteen company operation in Neixiang High School, the effect was obvious and reflected. In September last year, the leaders of more than 30 schools in Nanyang visited the restaurant and gave the restaurant a high rating. At the same time, the municipal and county health and epidemic prevention departments have repeatedly visited the site for inspection and guidance, and fully affirmed the basic management of the restaurant. The county people's congress inspection team pointed out that the restaurant management was in place when the Spring Festival went to the school. This model is worth promoting. Since the opening of the business, hundreds of parents have come to visit the restaurant. After the visit, they have a lot of emotions and are very satisfied with the dining conditions of the students. The restaurant also received visits from schools in other parts of the province, such as schools in Luohe, Zhoukou, Xinyang and Zhumadian.

Third, the implementation of "networked" management to ensure food hygiene and safety

We are committed to the implementation of “networking” in the management of student canteens. We are teaching the sports bureau, the central school, and the Chinese three-level joint defense. In each canteen, we can achieve civil air defense, physical defense, and technical defense, and prevent fly, rat, and anti-flood. The implementation of the toxic measures, the formation of a management network, and joint management to ensure food hygiene and safety. The Education Bureau has institutionalized, standardized, and normalized supervision and inspection into the school management evaluation system, and given appropriate weights. The Central School is responsible for the canteen management of its own district schools, and the network focuses on the school. The canteens of the township schools have successively formulated various rules and regulations such as the “Management Methods for Student Canteens”, “Code of Staff”, “Regulations on Health and Safety Management”, “Code of Practice for Health and Safety”, “Code for Storage of Raw Materials, Semi-finished Products and Finished Products”, etc. The strict management regulations have realized the rational layout process of the basic norms of “separation of raw and cooked, separation of vegetables” and “one-stop production of cooked-out”.

1. Strictly implement the employee certification system. Strengthen employee health knowledge training and safety education. Each semester has developed a detailed employee training program, one is to learn new health knowledge, and the other is to use training to solve problems in daily work, so that employees can not only realize the importance of food hygiene and safety, but also Quickly improve employee hygiene awareness. Safety education is also an important part of the work. The mechanical equipment in the restaurant needs to be operated by the staff. If there is a slight negligence, the consequences will be unimaginable. During the period of safety education, the hands-on church staff used fire extinguishers, how to deal with emergency safety and other aspects of safety common sense, and improved employees' safety awareness and ability to cope with emergencies.

2. Grasp the canteen hygiene and food hygiene . The school regards “food hygiene and safety” as “lifeline” and strictly abides by the food hygiene supervision regulations and standards such as the “Food Hygiene Law of the People's Republic of China” and the “Food Hygiene Management Measures for Catering Industry”. Strictly implement the quality management system of the basic management system of the catering industry, establish the management concept of “hazard analysis and key control points”, adhere to the on-site management of “prevention first” and “process control”, and adopt the self-inspection, mutual inspection and special inspection. The inspection program, from raw material procurement, storage inspection, to storage, primary processing, cutting, cooking, cold spelling, staple processing, and sales, has set strict standards and refined the processing of food and beverage and service processes. For the control point, the quality inspector and the health supervision will conduct follow-up inspections throughout the whole process to ensure food safety and safety without accidents.

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3, establish a basic management form ledger

The form is management. The tables in the restaurant include: “Vegetable Soaking Record Form”, “Disinfection Record Form”, “Safety Inspection Form”, “ Health Inspection Form” and other 16 forms. The operation of the table account eliminates the management. Vulnerabilities have improved the efficiency of the restaurant's autonomous system operation.

Fourth, people-oriented, the implementation of "love project", the student satisfaction of the cafeteria

In the management of school canteens, we pay attention to the implementation of the people-oriented service concept, try to meet different needs, special needs, implement the "love project", reflecting the education and teaching of canteen management services. Sick rice: For patients who can't go to the restaurant to eat or the restaurant's food is not good for the disease, take the initiative to make a sick meal for the patient. The sick rice must be made separately and operated by someone. Hui people's rice: In order to respect the eating habits of ethnic minorities, a separate Hui cooking stove and Hui people window are opened. Hui people's rice must be made separately and used exclusively for utensils. Establish a meal file for dining students, learn about the birthplace, physical condition and hobby of dining students, and provide personalized services for different dining students. Establish a profile of poorly dined students and provide them with subsidized dining services. The “Customer Satisfaction Rate Questionnaire” was issued to the dining students to investigate the overall customer satisfaction rate of the restaurant. And timely summarize and analyze the "Customer Satisfaction Rate Questionnaire", formulate improvement measures and deadlines, and publish them in the restaurant bulletin board. Establish a complaints desk and opinion book, set up a complaints desk near the employee's passage, and immediately solve the complaints of the dining staff. Establish an opinion book, and summarize the opinions or suggestions of employees once a week, and jointly study and solve them.

Looking back over the past few years, some of our efforts in the management of student canteens have achieved some results, but compared with the requirements of the Municipal Education Bureau, there is still a certain gap compared with the brothers and cities. We are determined to take this meeting as a new starting point, further emancipate our minds, strengthen our confidence, invigorate our spirit, deepen our reforms, work hard, and work hard to promote the sustainable and healthy development of the scientific and standardized management of student canteens in our county, and to promote the development of education in our county. Make a new bigger contribution!

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