2013 Health Center Year-end Summary
In the past year, under the correct leadership of the Health Bureau and the town party committee government, our hospital adhered to Deng Xiaoping Theory and the important thinking of "xxxx" as the guide, and "love the hospital, love the post, be honest, diligent, discipline, and cooperation." The spirit of ownership, adhere to the basic policy of "deepening reform, science and technology, and stable development." With the establishment of the Provincial Central Market Demonstration Health Center as a platform, combined with the guidance of the mid-term evaluation expert group, the cadres and workers of the whole hospital actively carried out the "people-oriented, patient-centered" activities around the theme of "medical ethics, medical quality, management benefits". Consistently, concerted efforts, joint efforts, reform and innovation, and successfully completed the established development goals and tasks at the beginning of the year, the two civilizations have achieved certain results. The annual work situation is summarized as follows:
1. Guided by the important thinking of “xxxx”, the hospital leadership has been deeply aware of the need to maintain the healthy and sustainable development of the hospital. ". To this end, we insist on studying the important idea of “xxxx”, launching the “Leadership Council”, and convening the staff meeting in various forms for study. Let the cadres and workers of the whole hospital feel that the hospital practice "xxxx" is to firmly establish the "all for the patient" purpose, serve the patients wholeheartedly, and promote the smooth development of the hospital's work.
Second, adhere to the integrity of the hospital, protect the interests of patients, hospitals, "integrity services, transparent medical care" as an important part of the hospital's core competitiveness. The hospital carried out ideological and political education and professional ethics education in combination with the actual situation. First, among the party members and cadres and medical personnel, they carried out the purpose education of saving the wounded and dying and serving the people wholeheartedly, establishing a correct world outlook, outlook on life, values, and consciously resisting money worship. Second, combining the characteristics of hospitals, extensively carrying out professional ethics education, focusing on strengthening People-oriented professional responsibility, professional ethics, professional discipline education; the third is to carry out the concept of "all for the patient, all convenient patients, all serve the patient" education, further strengthen the care, care, patience, care and responsibility of the medical staff The fourth is to combine discipline and legal education activities to conduct discipline and legal education, organize party members and cadres and medical staff to seriously study the "Practitioners Law", "Infectious Diseases Prevention and Control Law", "Blood Donation Law", "Medical Accident Treatment Regulations" "The Code of Professional Ethics of Medical Staff" consciously learns the law, knows the law, understands the law, abides by the law, and enhances the concept of the legal system and the concept of discipline.
Third, pay close attention to medical quality and safety medical care, and constantly promote the development of hospital work. Through the implementation of the "first-class A" hospital standards, in accordance with the "patient first" requirements, the implementation of comprehensive quality planning and improvement in the hospital . The hospital fully introduces and implements the "people-oriented" management and service concept, and adheres to the quality concept of "medical safety is no small matter, patient benefits are no small matter" and "all defects are avoidable". In the actual work, we made the following points: 1. Further establish various organizations, and each organization shall carry out supervision, inspection, guidance, evaluation and supervision of various professional work according to their respective duties. Efforts will be made to implement the work requirements formulated and deployed by the higher authorities.
2. Further improve various rules and regulations. Establish and improve technical specifications, operational procedures, work quality standards, management plans, and management methods so that medical care activities can be disciplined and regulated, and prevent medical errors.
3. The hospital has perfected the responsibility system for medical quality management, frequently conducted spot checks on the quality of medical care; adhered to the important medical safety management system such as the quality of the president's ward round, the total number of directors' heads, the head nurse's night shift, medical defect notices, and the medical care grade management system. . . . .
4. Strictly implement the “Hospital Infection Management Regulations” and the “Technical Specifications for Disinfection and Isolation” of the Ministry of Health, rational use of antibiotics, implementation of blood registration, use of blood for approval, and inspection and verification system. Strengthen the management of the use of disposable medical supplies, disinfection, destruction, and incineration as required to minimize in-hospital infections.
5. The hospital closely grasps the medical risk education with surgery management as the core, and implements the patient informed and risk notification system.
6. Emphasis on the management of some special drugs, and the key requirements for departments with unsafe factors and weak links, and random inspections of important positions and work links to ensure safe medical care.
7. Strengthen the management of critically ill patients in all clinical departments, strictly follow the three-level ward rounding system, and randomly check the ward rounds in each medical district and the implementation of the first-patient responsibility system in outpatient clinics.
8. The hospital adheres to the management philosophy of “people-oriented”. In XX, it increased the bonus of the first-line medical staff, and better mobilized and stabilized the enthusiasm of the frontline employees. The above-mentioned series of quality management measures have transformed the management concept of “quality and efficiency” into the most active and effective factor in hospital management, and fully integrated the potential of personnel technology and equipment to ensure medical care. The efficiency and safety of nursing work is ultimately reflected in the quality of medical care and has achieved good results.
9. Multi-party fundraising to improve the medical environment, and establish hospital image in various forms. Since the beginning of this year, our hospital has raised 600,000 yuan, invested 420,000 yuan to purchase equipment such as color Doppler, and invested in color TV sets and air conditioners for each ward. Increasing the level of diagnosis and treatment has also greatly improved the public's medical environment. The disinfection supply room and dental clinic were rebuilt, which greatly reduced the risk of nosocomial infection.
IV. Continuously Strengthening Community Health Work With the transformation of health functions, our hospital has fully implemented rural public health work, initiated 12 public health work for farmers, and included community health work on an important agenda. According to the requirements of governments at all levels, the “Peasant Health Project” has been appointed as a responsibility, and community health services have been earnestly carried out. The community responsible doctor system was implemented, and the community health service team was set up as an administrative village. The team leader responsibility system was adopted to seriously perform the tasks of the twelve major categories of rural public health work. Responsible doctors conducted a visit to the village throughout the year, and conducted hierarchical management of common diseases and frequently-occurring diseases such as diabetes and hypertension, and conducted effective health interventions. The farmers' health records were established as required, and the filing rate reached 100. All medical examination contents, interview contents, and key diseases can be reflected in the health records, making the health files a real living file and carrying out the elderly and difficult groups. Regular service and tracking services, dynamic management, etc. Strengthen the integrated management of community health service stations, unify the purchase and distribution procedures and daily management of drug at the service station, complete the signing of the rural doctor's labor contract, and solve the worries of the future. The first round of free medical examinations for participating farmers in the jurisdiction has been completed, and a total of __ person-times have been dispatched, which lasted __ days of physical examination __ person times, plus __ person-times of annual physical examination, total __ person times, physical examination rate Up to __. It was fully affirmed in the annual work assessment of the County Health Bureau.
V. Medical business work:
Carefully complete the medical business work as required, and have a register of outpatients and inpatients. The project is complete, infectious diseases are registered in time, and reported in time. Strictly implement the duty and handover system and carefully write the shift report. Establish a self-examination scoring system for medical records, and the inpatient medical records are written to __, and the qualified medical records are __. Establish a self-examination and scoring system for prescriptions, and the pass rate of outpatient prescriptions is __. Complete the annual outpatient __ person, hospitalization __ case, the patient's cure rate of discharge is __%, the critical illness rescue success rate is __, first-aid items, medicines complete, good rate __. Improve the standardized management of the operating room, treatment room, injection room, dressing room, delivery room, and disinfection supply room. Sterile injection execution rate __. Strengthen the management of equipment and equipment, the integrity of equipment and equipment __, the use rate __. Actively carry out the diagnosis and treatment of traditional Chinese medicine in traditional Chinese medicine, and combine the activities of __ City to create a national advanced work in rural areas, strengthen the construction of traditional Chinese medicine orthopedics and internal medicine, and find problems in time.
6. Financial revenue and expenditure work
From January to October of XX, the total revenue of the business was realized __ yuan. Total expenditure __ yuan. Income and expenditure balance __ yuan. The remaining quality and efficiency indicators were also well completed.
Seventh, the epidemic prevention program has a sound immune account system, complete the project immunization during the year, the card-building rate __, the five-basic basic immunization rate reaches __, B liver vaccination rate __, BCG __, Baibai __, Polio __, measles __, card compliance rate up to __, card mark rate __. Tuberculosis patient management __ person, anti-malaria management work completed __. Reporting rate, timely and accurate rate of infectious diseases reached __, and reported infectious diseases __ cases. Complete the blood test task for fever patients __ people, complete the plague, cholera monitoring work, do a good job in referral and management supervision of tuberculosis. Complete the screening task for high-risk groups of AIDS, complete the detection and collection of HIV serum samples during the year. Timely found and reported the group fever of the national small and kindergarten in the town center of XX, and actively cooperated with the county CDC and the superior expert group to do isolation treatment and disinfection of the source.
8. Women and children work actively to improve children's health care. The health coverage rate of children aged 0-6 is __, and the system management rate of children under 3 years old is above __. Maternal health coverage rate __, card rate reached __. The maternal system management rate is above __. High-risk maternal management rate reached __, maternal hospital delivery was __, and the new birth rate reached __.
Fourth, grasp the continuing medical education, pay attention to the construction of the talent echelon and strive to create a new situation in business work. Talent training and talent management occupy a very important position in hospital management. The quality of a hospital's medical care depends on the quality of technical personnel. Only by possessing a group of technical talents with advanced science and technology and creative ability can the hospitals achieve their achievements in order to adapt to the rapidly developing medical science level. Especially in the fierce competition of the medical market, we use strategic perspectives and sustainable development to consider and implement talent construction. Over the years, we have attached great importance to the construction of talents, to make good progress, to pay attention to the training of the old team, and to build a young team with high starting point, high requirements, high quality and practical talent standards. In XX years, according to the actual needs of the hospital's talents, hiring a full-time scientific staff __ name. With the rapid development of medical science and technology, new sciences and new technologies are constantly emerging, and the rate of knowledge scrapping is getting faster and faster. If you don't keep up with the times and strengthen learning, it is difficult to keep up with the pace of the times. Therefore, modern hospital management attaches great importance to medical personnel knowledge update and technology replacement. Especially in the competitive era, whoever masters the high-tech, whoever masters the commanding heights and initiative, will occupy a space for survival and development. The reason why we update the knowledge of professional and technical personnel, technology replacement as a driving force for technological progress and as a sustainable development strategy for hospitals. And through the effective way of continuing medical education to implement. In XX, we sent __ people to the county-level hospitals for further study, __ medical staff went to the county, city, provincial hospitals and health administrative departments to participate in short-term training, __ people accept this, Specialized professional education.
VI. Actively participate in the comprehensive management of public security in the county, and conscientiously do a good job in the comprehensive management of the hospital. This year, the hospital conscientiously implemented the spirit of the city, county, town and government comprehensive law conference and various measures for comprehensive management, and achieved remarkable results in comprehensive management. First, the leadership attaches importance to the organization. The hospital put the comprehensive management of social security on the important agenda, and the comprehensive leadership group held a meeting every quarter to study the problems of comprehensive management. Second, the goal is clear and the responsibility is to people. The third is to strengthen inspection and supervision to prevent the occurrence of cases. In order to effectively implement the various systems, we have adhered to the safety inspection every quarter, intensified inspections of key departments, and timely proposed rectification opinions on the problems examined. The public order and social security of the hospitals have been good for the past year. The reform and development have created a harmonious and stable social environment.
7. Actively support group organization activities, give full play to the role of group organizations, attach importance to and strengthen leadership over group work, and pay attention to the role of trade unions, Communist Youth League and women workers' committees in hospital construction, using New Year's Day, 3.8 Women's Day, 5.12 The International Day of the Nurses and the National Day organized and organized a variety of activities, which not only invigorated the cultural life of the employees, but also embolded the hearts of the people and established a new image of the hospital.
The achievement of the above achievements is the result of the correct leadership of the county health bureau and the town party committee and the town government. It is the result of the joint efforts of the staff of the whole hospital. In the past year, although we have achieved fruitful results, we should clearly see Compared with the strong hospitals, there is still a big gap in talent construction and technology development; the management of hospitals can't keep up with the development and needs of the situation; the pace of hospital reform is still small; the quality of medical care and Service levels need to be further improved. Specifically in the following aspects:
1. Service quality and service attitude are not good. This is a prominent problem that currently damages the image of the hospital and restricts the rapid development of the hospital. Some of our departments, especially the Windows department, have not treated the warm and thoughtful service as the lifeline of the hospital's survival and development. The humanized service is only It is a slogan.
2, medical quality and weak links, in the routine work inspection, found that there are prescriptions, medical records are not standardized.
3. The development of the discipline of the hospital is not balanced. The academic atmosphere in the hospital is not strong enough. Some departments are satisfied with the long-term plan and recent plans for doing a good job in daily work, without department development and professional construction. They are satisfied with the current achievements, blindly optimistic and lacking. Innovative motivation, lack of sense of responsibility, the development of hospital disciplines is lagging behind, and some disciplines are even retrogressing.
4. The talent structure is not very reasonable. The talent team has not yet formed. The famous doctors and famous departments have a lack of efficiency. The professional quality of professional and technical personnel needs to be improved, the academic leaders are still insufficient, and talents are broken.
5. A small number of employees have a weak sense of career, lack of competition and enterprising spirit, and are far from being able to adapt to the objective needs of hospital marketization. Faced with fierce competition in the market, many people are still in the era of planning economy, waiting, relying on Serious thoughts, there are still some comrades "doing a day a monk hit a day", the sense of crisis in business awareness is lacking, there is still the idea of eating a big pot of rice, holding an iron rice bowl, and is incompatible with the development of the situation.
6. Individual departments are lack of planning, arbitrariness, lack of self-consciousness in handling rules and regulations, and unsatisfactory in performing duties.
7. Although there have been no responsible medical accidents this year, medical disputes and medical errors have survived. If they do not attract attention, they will lead to serious consequences.
8. There is still a big gap between the hospital's hardware construction, medical treatment environment and the needs of the people. In particular, the conditions of the hospital outpatient department, emergency department and functional department are in urgent need of improvement.
In the future work, we should take Deng Xiaoping Theory and the important thinking of "xxxx" as the guide, continue to conscientiously study and implement the important spirit of the 5th and 6th Plenary Sessions of the Party's xxth session, conscientiously implement the scientific development concept, and strengthen discipline construction and talent team. Construction, improve service quality and service level, improve hospital management quality and management level, deepen hospital reform, rely on scientific and technological progress to comprehensively enhance hospital core competitiveness, seize new opportunities, strive for innovation advantages, achieve new breakthroughs in hospital development, and rebuild new brilliant.
1. Guided by the important thinking of “xxxx”, the hospital leadership has been deeply aware of the need to maintain the healthy and sustainable development of the hospital. ". To this end, we insist on studying the important idea of “xxxx”, launching the “Leadership Council”, and convening the staff meeting in various forms for study. Let the cadres and workers of the whole hospital feel that the hospital practice "xxxx" is to firmly establish the "all for the patient" purpose, serve the patients wholeheartedly, and promote the smooth development of the hospital's work.
Second, adhere to the integrity of the hospital, protect the interests of patients, hospitals, "integrity services, transparent medical care" as an important part of the hospital's core competitiveness. The hospital carried out ideological and political education and professional ethics education in combination with the actual situation. First, among the party members and cadres and medical personnel, they carried out the purpose education of saving the wounded and dying and serving the people wholeheartedly, establishing a correct world outlook, outlook on life, values, and consciously resisting money worship. Second, combining the characteristics of hospitals, extensively carrying out professional ethics education, focusing on strengthening People-oriented professional responsibility, professional ethics, professional discipline education; the third is to carry out the concept of "all for the patient, all convenient patients, all serve the patient" education, further strengthen the care, care, patience, care and responsibility of the medical staff The fourth is to combine discipline and legal education activities to conduct discipline and legal education, organize party members and cadres and medical staff to seriously study the "Practitioners Law", "Infectious Diseases Prevention and Control Law", "Blood Donation Law", "Medical Accident Treatment Regulations" "The Code of Professional Ethics of Medical Staff" consciously learns the law, knows the law, understands the law, abides by the law, and enhances the concept of the legal system and the concept of discipline.
Third, pay close attention to medical quality and safety medical care, and constantly promote the development of hospital work. Through the implementation of the "first-class A" hospital standards, in accordance with the "patient first" requirements, the implementation of comprehensive quality planning and improvement in the hospital . The hospital fully introduces and implements the "people-oriented" management and service concept, and adheres to the quality concept of "medical safety is no small matter, patient benefits are no small matter" and "all defects are avoidable". In the actual work, we made the following points: 1. Further establish various organizations, and each organization shall carry out supervision, inspection, guidance, evaluation and supervision of various professional work according to their respective duties. Efforts will be made to implement the work requirements formulated and deployed by the higher authorities.
2. Further improve various rules and regulations. Establish and improve technical specifications, operational procedures, work quality standards, management plans, and management methods so that medical care activities can be disciplined and regulated, and prevent medical errors.
3. The hospital has perfected the responsibility system for medical quality management, frequently conducted spot checks on the quality of medical care; adhered to the important medical safety management system such as the quality of the president's ward round, the total number of directors' heads, the head nurse's night shift, medical defect notices, and the medical care grade management system. . . . .
4. Strictly implement the “Hospital Infection Management Regulations” and the “Technical Specifications for Disinfection and Isolation” of the Ministry of Health, rational use of antibiotics, implementation of blood registration, use of blood for approval, and inspection and verification system. Strengthen the management of the use of disposable medical supplies, disinfection, destruction, and incineration as required to minimize in-hospital infections.
5. The hospital closely grasps the medical risk education with surgery management as the core, and implements the patient informed and risk notification system.
6. Emphasis on the management of some special drugs, and the key requirements for departments with unsafe factors and weak links, and random inspections of important positions and work links to ensure safe medical care.
7. Strengthen the management of critically ill patients in all clinical departments, strictly follow the three-level ward rounding system, and randomly check the ward rounds in each medical district and the implementation of the first-patient responsibility system in outpatient clinics.
8. The hospital adheres to the management philosophy of “people-oriented”. In XX, it increased the bonus of the first-line medical staff, and better mobilized and stabilized the enthusiasm of the frontline employees. The above-mentioned series of quality management measures have transformed the management concept of “quality and efficiency” into the most active and effective factor in hospital management, and fully integrated the potential of personnel technology and equipment to ensure medical care. The efficiency and safety of nursing work is ultimately reflected in the quality of medical care and has achieved good results.
9. Multi-party fundraising to improve the medical environment, and establish hospital image in various forms. Since the beginning of this year, our hospital has raised 600,000 yuan, invested 420,000 yuan to purchase equipment such as color Doppler, and invested in color TV sets and air conditioners for each ward. Increasing the level of diagnosis and treatment has also greatly improved the public's medical environment. The disinfection supply room and dental clinic were rebuilt, which greatly reduced the risk of nosocomial infection.
IV. Continuously Strengthening Community Health Work With the transformation of health functions, our hospital has fully implemented rural public health work, initiated 12 public health work for farmers, and included community health work on an important agenda. According to the requirements of governments at all levels, the “Peasant Health Project” has been appointed as a responsibility, and community health services have been earnestly carried out. The community responsible doctor system was implemented, and the community health service team was set up as an administrative village. The team leader responsibility system was adopted to seriously perform the tasks of the twelve major categories of rural public health work. Responsible doctors conducted a visit to the village throughout the year, and conducted hierarchical management of common diseases and frequently-occurring diseases such as diabetes and hypertension, and conducted effective health interventions. The farmers' health records were established as required, and the filing rate reached 100. All medical examination contents, interview contents, and key diseases can be reflected in the health records, making the health files a real living file and carrying out the elderly and difficult groups. Regular service and tracking services, dynamic management, etc. Strengthen the integrated management of community health service stations, unify the purchase and distribution procedures and daily management of drug at the service station, complete the signing of the rural doctor's labor contract, and solve the worries of the future. The first round of free medical examinations for participating farmers in the jurisdiction has been completed, and a total of __ person-times have been dispatched, which lasted __ days of physical examination __ person times, plus __ person-times of annual physical examination, total __ person times, physical examination rate Up to __. It was fully affirmed in the annual work assessment of the County Health Bureau.
V. Medical business work:
Carefully complete the medical business work as required, and have a register of outpatients and inpatients. The project is complete, infectious diseases are registered in time, and reported in time. Strictly implement the duty and handover system and carefully write the shift report. Establish a self-examination scoring system for medical records, and the inpatient medical records are written to __, and the qualified medical records are __. Establish a self-examination and scoring system for prescriptions, and the pass rate of outpatient prescriptions is __. Complete the annual outpatient __ person, hospitalization __ case, the patient's cure rate of discharge is __%, the critical illness rescue success rate is __, first-aid items, medicines complete, good rate __. Improve the standardized management of the operating room, treatment room, injection room, dressing room, delivery room, and disinfection supply room. Sterile injection execution rate __. Strengthen the management of equipment and equipment, the integrity of equipment and equipment __, the use rate __. Actively carry out the diagnosis and treatment of traditional Chinese medicine in traditional Chinese medicine, and combine the activities of __ City to create a national advanced work in rural areas, strengthen the construction of traditional Chinese medicine orthopedics and internal medicine, and find problems in time.
6. Financial revenue and expenditure work
From January to October of XX, the total revenue of the business was realized __ yuan. Total expenditure __ yuan. Income and expenditure balance __ yuan. The remaining quality and efficiency indicators were also well completed.
Seventh, the epidemic prevention program has a sound immune account system, complete the project immunization during the year, the card-building rate __, the five-basic basic immunization rate reaches __, B liver vaccination rate __, BCG __, Baibai __, Polio __, measles __, card compliance rate up to __, card mark rate __. Tuberculosis patient management __ person, anti-malaria management work completed __. Reporting rate, timely and accurate rate of infectious diseases reached __, and reported infectious diseases __ cases. Complete the blood test task for fever patients __ people, complete the plague, cholera monitoring work, do a good job in referral and management supervision of tuberculosis. Complete the screening task for high-risk groups of AIDS, complete the detection and collection of HIV serum samples during the year. Timely found and reported the group fever of the national small and kindergarten in the town center of XX, and actively cooperated with the county CDC and the superior expert group to do isolation treatment and disinfection of the source.
8. Women and children work actively to improve children's health care. The health coverage rate of children aged 0-6 is __, and the system management rate of children under 3 years old is above __. Maternal health coverage rate __, card rate reached __. The maternal system management rate is above __. High-risk maternal management rate reached __, maternal hospital delivery was __, and the new birth rate reached __.
Fourth, grasp the continuing medical education, pay attention to the construction of the talent echelon and strive to create a new situation in business work. Talent training and talent management occupy a very important position in hospital management. The quality of a hospital's medical care depends on the quality of technical personnel. Only by possessing a group of technical talents with advanced science and technology and creative ability can the hospitals achieve their achievements in order to adapt to the rapidly developing medical science level. Especially in the fierce competition of the medical market, we use strategic perspectives and sustainable development to consider and implement talent construction. Over the years, we have attached great importance to the construction of talents, to make good progress, to pay attention to the training of the old team, and to build a young team with high starting point, high requirements, high quality and practical talent standards. In XX years, according to the actual needs of the hospital's talents, hiring a full-time scientific staff __ name. With the rapid development of medical science and technology, new sciences and new technologies are constantly emerging, and the rate of knowledge scrapping is getting faster and faster. If you don't keep up with the times and strengthen learning, it is difficult to keep up with the pace of the times. Therefore, modern hospital management attaches great importance to medical personnel knowledge update and technology replacement. Especially in the competitive era, whoever masters the high-tech, whoever masters the commanding heights and initiative, will occupy a space for survival and development. The reason why we update the knowledge of professional and technical personnel, technology replacement as a driving force for technological progress and as a sustainable development strategy for hospitals. And through the effective way of continuing medical education to implement. In XX, we sent __ people to the county-level hospitals for further study, __ medical staff went to the county, city, provincial hospitals and health administrative departments to participate in short-term training, __ people accept this, Specialized professional education.
VI. Actively participate in the comprehensive management of public security in the county, and conscientiously do a good job in the comprehensive management of the hospital. This year, the hospital conscientiously implemented the spirit of the city, county, town and government comprehensive law conference and various measures for comprehensive management, and achieved remarkable results in comprehensive management. First, the leadership attaches importance to the organization. The hospital put the comprehensive management of social security on the important agenda, and the comprehensive leadership group held a meeting every quarter to study the problems of comprehensive management. Second, the goal is clear and the responsibility is to people. The third is to strengthen inspection and supervision to prevent the occurrence of cases. In order to effectively implement the various systems, we have adhered to the safety inspection every quarter, intensified inspections of key departments, and timely proposed rectification opinions on the problems examined. The public order and social security of the hospitals have been good for the past year. The reform and development have created a harmonious and stable social environment.
7. Actively support group organization activities, give full play to the role of group organizations, attach importance to and strengthen leadership over group work, and pay attention to the role of trade unions, Communist Youth League and women workers' committees in hospital construction, using New Year's Day, 3.8 Women's Day, 5.12 The International Day of the Nurses and the National Day organized and organized a variety of activities, which not only invigorated the cultural life of the employees, but also embolded the hearts of the people and established a new image of the hospital.
The achievement of the above achievements is the result of the correct leadership of the county health bureau and the town party committee and the town government. It is the result of the joint efforts of the staff of the whole hospital. In the past year, although we have achieved fruitful results, we should clearly see Compared with the strong hospitals, there is still a big gap in talent construction and technology development; the management of hospitals can't keep up with the development and needs of the situation; the pace of hospital reform is still small; the quality of medical care and Service levels need to be further improved. Specifically in the following aspects:
1. Service quality and service attitude are not good. This is a prominent problem that currently damages the image of the hospital and restricts the rapid development of the hospital. Some of our departments, especially the Windows department, have not treated the warm and thoughtful service as the lifeline of the hospital's survival and development. The humanized service is only It is a slogan.
2, medical quality and weak links, in the routine work inspection, found that there are prescriptions, medical records are not standardized.
3. The development of the discipline of the hospital is not balanced. The academic atmosphere in the hospital is not strong enough. Some departments are satisfied with the long-term plan and recent plans for doing a good job in daily work, without department development and professional construction. They are satisfied with the current achievements, blindly optimistic and lacking. Innovative motivation, lack of sense of responsibility, the development of hospital disciplines is lagging behind, and some disciplines are even retrogressing.
4. The talent structure is not very reasonable. The talent team has not yet formed. The famous doctors and famous departments have a lack of efficiency. The professional quality of professional and technical personnel needs to be improved, the academic leaders are still insufficient, and talents are broken.
5. A small number of employees have a weak sense of career, lack of competition and enterprising spirit, and are far from being able to adapt to the objective needs of hospital marketization. Faced with fierce competition in the market, many people are still in the era of planning economy, waiting, relying on Serious thoughts, there are still some comrades "doing a day a monk hit a day", the sense of crisis in business awareness is lacking, there is still the idea of eating a big pot of rice, holding an iron rice bowl, and is incompatible with the development of the situation.
6. Individual departments are lack of planning, arbitrariness, lack of self-consciousness in handling rules and regulations, and unsatisfactory in performing duties.
7. Although there have been no responsible medical accidents this year, medical disputes and medical errors have survived. If they do not attract attention, they will lead to serious consequences.
8. There is still a big gap between the hospital's hardware construction, medical treatment environment and the needs of the people. In particular, the conditions of the hospital outpatient department, emergency department and functional department are in urgent need of improvement.
In the future work, we should take Deng Xiaoping Theory and the important thinking of "xxxx" as the guide, continue to conscientiously study and implement the important spirit of the 5th and 6th Plenary Sessions of the Party's xxth session, conscientiously implement the scientific development concept, and strengthen discipline construction and talent team. Construction, improve service quality and service level, improve hospital management quality and management level, deepen hospital reform, rely on scientific and technological progress to comprehensively enhance hospital core competitiveness, seize new opportunities, strive for innovation advantages, achieve new breakthroughs in hospital development, and rebuild new brilliant.
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