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Summary of the work of the 100-day special inspection activity of medical safety in hospitals

Since the self-hospital conducts the "patient-centered" medical safety 100-day special inspection activity, the hospital has reviewed the "Notice of the Ministry of Health on Printing and Distributing the Patient-Centered Medical Safety 100-Day Special Inspection Activity Plan" in the XX-XX Year. In the medium activity program, the XX year hospital management year activity and the requirements of the “Hospital Management Evaluation Guide”, the implementation plan and activity plan were formulated, the medical safety hazards and weak links were carefully searched, the reasons were analyzed in depth, and the self-examination phase was summarized.
1. Practically improve medical services, strengthen medical ethics and medical laws, regulations, rules and regulations, so that the majority of employees can further establish the idea of ​​serving patients wholeheartedly, adhere to the "patient-centered" service concept, and continuously improve the level of medical services. Innovate the service process and optimize the medical environment. Enrich the outpatient doctors, arrange the working hours reasonably, and insist on on-time consultation to ensure that patients are treated promptly. Establish an open and transparent system for medical expenses, and implement a one-day list system for inpatients. Patients can check the details of drug prices and hospitalization expenses at any time, and they are well received by patients.
Strengthen communication between doctors and patients, improve communication content, improve communication methods, focus on communication effects, combine hospital management year activities, strengthen basic hospital management, establish and improve medical safety management organizations, implement various core medical work systems and safety measures, and ensure medical care The equipment is legal, reasonable and safe to avoid medical errors and accidents. Strict technical access system to regulate medical practice. We will conscientiously implement the Drug Administration Law and the Regulations on the Supervision and Administration of Medical Devices, and strengthen the supervision and management of the procurement, storage and use of drugs and medical devices.
2. Practically improve the quality of medical services. Medical quality and safety are related to the health and safety of the people. It is the lifeline of medical services and the core content and eternal theme of hospital management. Medical safety 100-day special inspection activities must first improve the quality of medical care and improve service levels. Strengthen medical quality management, pay close attention to the implementation of rules and regulations, always adhere to the "patient-centered", quality as the core, quality and safety as the theme, conscientiously implement various rules and regulations, job responsibilities, strictly implement the technical routine of diagnosis and treatment, The system is implemented in all aspects. Established the Xieqiao Health Center Medical Quality Management Team, strengthened the quality management of medical documents, strictly implemented the “Basic Standards for Medical Record Writing”, and implemented the whole process of monitoring and management of the quality of medical records. Formulate an evaluation plan for professional technicians of Xieqiao Health Center to implement the reward and punishment mechanism to ensure that rewards and punishments are in place, and commend and material rewards for departments or individuals with excellent medical service quality assessment results; except for departments or individuals whose medical service quality assessment results are not up to standard Give financial penalties and the hospital's notification of criticism, and record the results of the punishment into the personal technical file, linked to personal promotion, year-end assessment and so on. Strengthen the training of “three basics and three strictes”, hold three-level assessments of all levels of personnel from time to time, comprehensively assess the clinical theoretical knowledge level and practical operational skills of medical personnel, and link the assessment results with individual assessments to ensure medical technicians. The continuous improvement and updating of their own technical quality will comprehensively improve the professional quality of medical personnel.
3. Properly dispose of doctor-patient disputes in accordance with the law in accordance with relevant laws and regulations, put the disputes between doctors and patients into the legal and standardized track, and safeguard the legitimate rights and interests of both doctors and patients. According to the "Regulations on the Handling of Medical Accidents", the Xieqiao Health Center Medical Disputes Coordination Handling Group was established to properly handle the disputes between doctors and patients. Adhere to the principle of prevention first, early detection, and small disposal, establish and improve the mechanism for prevention and treatment of medical disputes, carefully implement relevant prevention and control measures, and strive to resolve various disputes between doctors and patients to prevent group incidents and malignant caused by doctor-patient disputes. event.
4. Strengthen safety measures to ensure that hospital safety regularly organizes key personnel to learn and train, and implement various internal security measures. Regularly and irregularly conduct comprehensive inspections of fire safety, and focus on inspections of places that are prone to fire, storage of dangerous goods and personnel, and regular maintenance and replacement of fire protection facilities to ensure that fire-fighting equipment is in good condition. Our hospital implements the system of total leadership of the hospital, clarifying the division of labor for each person's time period, and conducting inspections throughout the hospital during the duty period, and practically implementing the public security measures such as fire prevention, anti-theft and anti-destruction. Strictly implement the departmental safety responsibility system, do a good job of checking for unstable factors, and find problems immediately rectified. Formulate emergency measures for civil air defense, physical defense, and technical defense to ensure that no major safety responsibility accidents occur in the hospital.

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