Summary of the work of the hospital in the first half of 2019
Summary of the work of the hospital in the first half of XX
In XX, it is a year in which our hospital has continuously deepened reform, accelerated development, and improved efficiency. It is also a key year for hospitals to establish a new management concept and enhance their core competitiveness. It is also the theme of implementing patient-centered and improving medical quality. Hospital management year. We have always adhered to the spirit of the Fourth Plenary Session of the 16th CPC Central Committee and the important thinking of the "Three Represents". Under the strong leadership of the district government, we have closely focused on "passing on a hundred years of medical skills and creating a new hospital. " The goal is to carry out a series of activities with the theme of “passion XX, create new glory”, further enhance the preoccupation awareness, innovation awareness, opportunity awareness and quality awareness of the staff of the hospital. Through strengthening internal management, deepen mechanism reform and improve competitiveness. Strengthen the construction of the wind and improve the image of the hospital to accomplish the goals and tasks for the year. From January to May, the number of emergency visits reached * person-times, a year-on-year increase of *%. The number of inpatients admitted was * people, a year-on-year increase of *%. The total hospital business income reached *10,000 yuan, an increase of *% over the same period last year. The monthly amount can reach 10,000 yuan, and the annual work target is *%.
First, change the concept, deepen reform, broaden the "caliber" road, implement the sunshine project, and further deepen the personnel system reform.
At the beginning of this year, our hospital actively responded to the call of the governments at all levels in the city and districts. It took the lead in implementing the “Sunshine Project” in internal medicine, and implemented the open competition of internal medicine physicians, which opened the prelude to the reform of the hospital personnel distribution system. The chief physician responsibility system broke the original management model of the hospital . Through open, fair and just elections and competitions, three medical physicians were selected and three medical teams were set up. The medical team was responsible for the patients from the hospital. The patient is responsible for 24 hours throughout the process of discharge. Since the trial operation of the system for half a year, the hospital's statistical report shows that the outpatients continue to grow, and the inpatients have increased substantially. The total economic income of the hospital has increased significantly compared with the same period of last year, and the benefits have further improved. The hospital has experienced a prosperous situation. Subsequently, the hospital started from the perspective of establishing a new mechanism for recruiting talented people, talented people, and energetic cadres. The reform of the personnel distribution system was further deepened. The hospital successively launched the vice president of the open campaign and the deputy leading cadres of some functional departments to compete for further work. It embodies an open, fair and just mechanism for selecting and recommending talents, thus broadening the horizon of selecting cadres and broadening the “caliber” road, allowing more employees to see the growth of their profession and playing an incentive role to further Increased cadre’s sense of responsibility, mission and management. This also makes the hospital 's government affairs more and more open, fair and fair.
Second, formulate plans, strengthen services, improve the system, system innovation has achieved initial results, and the quality of medical services has been continuously improved.
In March of this year, the Ministry of Health held a hospital management annual work conference on “patient-centered, to improve the quality of medical services”. Subsequently, the provincial health department, the city and the district health bureau respectively deployed and implemented. According to the four themes of “quality, safety, service and control fees” proposed by the hospital management year, the hospital standardized the civilized service and improved the quality of medical services. The annual hospital management plan, and the department, the department to combine the hot, difficult and weak points in the process of medical behavior, to conduct investigations, to develop a specific management year plan. At the same time, at the beginning of this year, the hospital successively implemented the system of responsible physicians at home, abroad and women. Through institutional innovation, the hospital further mobilized the enthusiasm of the majority of cadres and workers in the hospital and promoted the construction of harmonious hospitals . In just half a year, this new mechanism has given the hospital a new look. The attending physician must look at the patient at the first time, check the first time, control the disease for the first time, greatly improve the success rate of the rescue, greatly reduce the contradiction between doctors and patients, and promote the construction of the "harmonious ward". The yield has dropped significantly. The medical safety, patient satisfaction, and medical quality of the hospital have been greatly improved. The proportion of drugs has not risen and fallen. The "patient-centered" service concept has been deeply rooted in people's minds, doctors' sense of responsibility, patient management, The awareness of medical quality management has been significantly enhanced; the medical teams have formed a healthy, harmonious and orderly competition, and the spirit of cooperation between departments has been continuously enhanced, forming a good situation of cooperation, quality, efficiency and management. The team spirit is constantly emerging, and the construction of a harmonious ward is beginning to see the climate.
In March of this year, in order to further improve the quality of service and service level and reflect the advantages of geriatric hospitals , our hospital took the lead in providing the city's nursing staff to provide free escort services for ordinary patients. By improving the quality of life care and basic care, such as assisting patients in feeding water, feeding and washing, bathing, shampooing, shaving and shaving of male patients, handling urination, turning over, helping to get out of bed, responding to patient calls The arrangement of the beds, the maintenance of the order of the ward, etc., so that the family members can send the elderly patients to the hospital for treatment, they can go to work with peace of mind, feel relieved, and let the patients feel at ease, further embodying the services provided by the geriatric hospitals for the elderly. Since the implementation of this initiative for more than two months, it has been welcomed and praised by the elderly patients and their families.
Third, expand the field, be close to the people, serve the family, and constantly improve the construction of community health service network.
In March of this year, the municipal party committee and the municipal government issued XX years as the target task book for the private practical projects, which required the construction of 24 community health service centers within the city to effectively improve the medical level of the city and initially form “small diseases in the community, The medical treatment mode of getting into the hospital . To this end, our hospital actively echoed the call of the municipal party committee, the municipal government, and the Nanchang District Committee, the district government and the district health bureau to further optimize the allocation of medical and health resources, improve the construction of community health service networks, and invested nearly one million yuan. The **Street Community Health Service Center with an area of about 1000m2 provides six-in-one community health services for community residents in the ** street area, which is convenient for the people to seek medical treatment and contributes to the improvement of the city's community health service network. Since the beginning of this year, our community has aimed at new goals, further transforming service concepts, tapping market potential, improving service quality, carrying forward the spirit of striving for excellence and dedication, and actively providing community residents with diverse and humane community health services. For example, the Qingming Bridge Center pays attention to going out of the courtyard and going deep into the community service. It is the first to introduce a high-quality, high-price menu-type health care contract, and sign a service agreement with the nursing homes in the district to provide services for the elderly on a regular basis. **The service station “shop” is small, but they have won the patient with their own honest service. For example, senior doctors regularly visit the community, and go to the hospital for physical examination, blood samples, report sheets, accompanying patients to hospital for examination and hospitalization. **The community center made full use of community resources and took the lead in launching the residents' health survey of the pilot community committee and the filing of the elderly over 65 years old. **The Hypertension Club has been very successful, and 150 members have been developed.
Fourth, strengthen leadership, formulate measures, improve the system, and further deepen the construction of spiritual civilization in hospitals .
Since the beginning of this year, in order to actively cooperate with the national civilized cities to create inspections, the hospital has actively deployed, improved the accounts, and actively created the work. In order to further strengthen the hospital culture and spiritual civilization construction, the hospital launched a series of activities of “passion XX, creating new glory” in the whole hospital, and held a mobilization and commendation meeting to commend the “exploitation and innovation than contribution activities” carried out in XX. "A large number of outstanding departments and individuals emerged." The activity runs through the theme education of “Promoting the Spirit of Bethune, Serving the People's Health” and “Maintaining the Advanced Education of Party Members” in the city's health system, singing the main theme, playing the initiative, and carrying out “I love” A series of colorful activities such as the "Family" monthly theme campaign, the "people around you, the things around you" essay and speech contest, the "Bethune Cup" post technical competition, the "star department, post star" appraisal activities, etc. Lively activities. Since the first half of the year, the hospital has first carried out the essays and speech contests of people around us, and through the propaganda of the party and government work groups, we have received a total of 55 manuscripts. We also invited the ** Daily, the ** newspaper and the organization department of the district committee. Leaders of the Propaganda Department, the Trade Union, the Youth League Committee and other departments came to serve as judges, and selected various awards, and each department recommended to participate in the speech contest held at the end of June. Through a series of activities, we will further agglomerate emotions, stimulate innovation, enhance the image of hospitals , further implement the educational activities to maintain the advanced nature of party members, condense emotions, inspire people, enhance image, and further promote the cultural construction of hospitals .
Since the beginning of this year, the hospital has continued to build further efforts to improve patient satisfaction. The Ministry of Development has continued to conduct telephone interviews with discharged patients. After the implementation of the system of responsible physicians in each ward, the ward has further strengthened management and established a system of returning patients for discharge within three days. The patient satisfaction rate has been greatly improved compared with the previous two years. At the same time, after the canteen system was reformed, the restaurant continued to renovate the dishes, increase the variety of colors, and the dining rate of the staff and hospitalized patients continued to increase, and the satisfaction with the meal was further improved. The first letter of commendation in recent years. Since the beginning of January-May, a total of 43 letters of commendation have been received and 13 banners have been received.
Fifth, strengthen publicity, establish brands, increase hospital culture construction, constantly establish a new image of hospitals and strengthen the construction of geriatric hospitals .
Since January-June, we have seized a series of new changes that have occurred since the hospital was hosted, and formulated a preliminary plan for the image promotion of the hospital . Focus on the public to promote a series of changes in the hospital after the implementation of the custody reform, such as the implementation of the system of the main physician, the change of the personnel distribution system and the promotion of the newly established * center, has been in radio, television, newspapers, light boxes, Publish and distribute promotional materials and other forms to promote the new image of the hospital , so that newspapers have articles, televisions have images, and radio stations have sounds. External reports*, print and distribute promotional materials*, make banners, slogans*, health education* blocks, billboards* blocks. A series of new changes in the hospital 's custody over the past year have aroused the interest of peers across the country. They have received inspections and visits from more than 50 people in eight batches of health administrative departments and hospitals in Beijing, Zhejiang, Anhui, Inner Mongolia and other places. Learn,
At the same time, in order to further accelerate the development of the hospital and improve the medical treatment environment for the medical practitioners, the hospital invested nearly 10,000 yuan to complete the internal reconstruction of the obstetrics and gynaecology clinic. Since the beginning of 1-5, the hospital has invested nearly 10,000 yuan. A series of advanced equipment such as cr and blood cell counters.
In XX, it is a year in which our hospital has continuously deepened reform, accelerated development, and improved efficiency. It is also a key year for hospitals to establish a new management concept and enhance their core competitiveness. It is also the theme of implementing patient-centered and improving medical quality. Hospital management year. We have always adhered to the spirit of the Fourth Plenary Session of the 16th CPC Central Committee and the important thinking of the "Three Represents". Under the strong leadership of the district government, we have closely focused on "passing on a hundred years of medical skills and creating a new hospital. " The goal is to carry out a series of activities with the theme of “passion XX, create new glory”, further enhance the preoccupation awareness, innovation awareness, opportunity awareness and quality awareness of the staff of the hospital. Through strengthening internal management, deepen mechanism reform and improve competitiveness. Strengthen the construction of the wind and improve the image of the hospital to accomplish the goals and tasks for the year. From January to May, the number of emergency visits reached * person-times, a year-on-year increase of *%. The number of inpatients admitted was * people, a year-on-year increase of *%. The total hospital business income reached *10,000 yuan, an increase of *% over the same period last year. The monthly amount can reach 10,000 yuan, and the annual work target is *%.
First, change the concept, deepen reform, broaden the "caliber" road, implement the sunshine project, and further deepen the personnel system reform.
At the beginning of this year, our hospital actively responded to the call of the governments at all levels in the city and districts. It took the lead in implementing the “Sunshine Project” in internal medicine, and implemented the open competition of internal medicine physicians, which opened the prelude to the reform of the hospital personnel distribution system. The chief physician responsibility system broke the original management model of the hospital . Through open, fair and just elections and competitions, three medical physicians were selected and three medical teams were set up. The medical team was responsible for the patients from the hospital. The patient is responsible for 24 hours throughout the process of discharge. Since the trial operation of the system for half a year, the hospital's statistical report shows that the outpatients continue to grow, and the inpatients have increased substantially. The total economic income of the hospital has increased significantly compared with the same period of last year, and the benefits have further improved. The hospital has experienced a prosperous situation. Subsequently, the hospital started from the perspective of establishing a new mechanism for recruiting talented people, talented people, and energetic cadres. The reform of the personnel distribution system was further deepened. The hospital successively launched the vice president of the open campaign and the deputy leading cadres of some functional departments to compete for further work. It embodies an open, fair and just mechanism for selecting and recommending talents, thus broadening the horizon of selecting cadres and broadening the “caliber” road, allowing more employees to see the growth of their profession and playing an incentive role to further Increased cadre’s sense of responsibility, mission and management. This also makes the hospital 's government affairs more and more open, fair and fair.
Second, formulate plans, strengthen services, improve the system, system innovation has achieved initial results, and the quality of medical services has been continuously improved.
In March of this year, the Ministry of Health held a hospital management annual work conference on “patient-centered, to improve the quality of medical services”. Subsequently, the provincial health department, the city and the district health bureau respectively deployed and implemented. According to the four themes of “quality, safety, service and control fees” proposed by the hospital management year, the hospital standardized the civilized service and improved the quality of medical services. The annual hospital management plan, and the department, the department to combine the hot, difficult and weak points in the process of medical behavior, to conduct investigations, to develop a specific management year plan. At the same time, at the beginning of this year, the hospital successively implemented the system of responsible physicians at home, abroad and women. Through institutional innovation, the hospital further mobilized the enthusiasm of the majority of cadres and workers in the hospital and promoted the construction of harmonious hospitals . In just half a year, this new mechanism has given the hospital a new look. The attending physician must look at the patient at the first time, check the first time, control the disease for the first time, greatly improve the success rate of the rescue, greatly reduce the contradiction between doctors and patients, and promote the construction of the "harmonious ward". The yield has dropped significantly. The medical safety, patient satisfaction, and medical quality of the hospital have been greatly improved. The proportion of drugs has not risen and fallen. The "patient-centered" service concept has been deeply rooted in people's minds, doctors' sense of responsibility, patient management, The awareness of medical quality management has been significantly enhanced; the medical teams have formed a healthy, harmonious and orderly competition, and the spirit of cooperation between departments has been continuously enhanced, forming a good situation of cooperation, quality, efficiency and management. The team spirit is constantly emerging, and the construction of a harmonious ward is beginning to see the climate.
In March of this year, in order to further improve the quality of service and service level and reflect the advantages of geriatric hospitals , our hospital took the lead in providing the city's nursing staff to provide free escort services for ordinary patients. By improving the quality of life care and basic care, such as assisting patients in feeding water, feeding and washing, bathing, shampooing, shaving and shaving of male patients, handling urination, turning over, helping to get out of bed, responding to patient calls The arrangement of the beds, the maintenance of the order of the ward, etc., so that the family members can send the elderly patients to the hospital for treatment, they can go to work with peace of mind, feel relieved, and let the patients feel at ease, further embodying the services provided by the geriatric hospitals for the elderly. Since the implementation of this initiative for more than two months, it has been welcomed and praised by the elderly patients and their families.
Third, expand the field, be close to the people, serve the family, and constantly improve the construction of community health service network.
In March of this year, the municipal party committee and the municipal government issued XX years as the target task book for the private practical projects, which required the construction of 24 community health service centers within the city to effectively improve the medical level of the city and initially form “small diseases in the community, The medical treatment mode of getting into the hospital . To this end, our hospital actively echoed the call of the municipal party committee, the municipal government, and the Nanchang District Committee, the district government and the district health bureau to further optimize the allocation of medical and health resources, improve the construction of community health service networks, and invested nearly one million yuan. The **Street Community Health Service Center with an area of about 1000m2 provides six-in-one community health services for community residents in the ** street area, which is convenient for the people to seek medical treatment and contributes to the improvement of the city's community health service network. Since the beginning of this year, our community has aimed at new goals, further transforming service concepts, tapping market potential, improving service quality, carrying forward the spirit of striving for excellence and dedication, and actively providing community residents with diverse and humane community health services. For example, the Qingming Bridge Center pays attention to going out of the courtyard and going deep into the community service. It is the first to introduce a high-quality, high-price menu-type health care contract, and sign a service agreement with the nursing homes in the district to provide services for the elderly on a regular basis. **The service station “shop” is small, but they have won the patient with their own honest service. For example, senior doctors regularly visit the community, and go to the hospital for physical examination, blood samples, report sheets, accompanying patients to hospital for examination and hospitalization. **The community center made full use of community resources and took the lead in launching the residents' health survey of the pilot community committee and the filing of the elderly over 65 years old. **The Hypertension Club has been very successful, and 150 members have been developed.
Fourth, strengthen leadership, formulate measures, improve the system, and further deepen the construction of spiritual civilization in hospitals .
Since the beginning of this year, in order to actively cooperate with the national civilized cities to create inspections, the hospital has actively deployed, improved the accounts, and actively created the work. In order to further strengthen the hospital culture and spiritual civilization construction, the hospital launched a series of activities of “passion XX, creating new glory” in the whole hospital, and held a mobilization and commendation meeting to commend the “exploitation and innovation than contribution activities” carried out in XX. "A large number of outstanding departments and individuals emerged." The activity runs through the theme education of “Promoting the Spirit of Bethune, Serving the People's Health” and “Maintaining the Advanced Education of Party Members” in the city's health system, singing the main theme, playing the initiative, and carrying out “I love” A series of colorful activities such as the "Family" monthly theme campaign, the "people around you, the things around you" essay and speech contest, the "Bethune Cup" post technical competition, the "star department, post star" appraisal activities, etc. Lively activities. Since the first half of the year, the hospital has first carried out the essays and speech contests of people around us, and through the propaganda of the party and government work groups, we have received a total of 55 manuscripts. We also invited the ** Daily, the ** newspaper and the organization department of the district committee. Leaders of the Propaganda Department, the Trade Union, the Youth League Committee and other departments came to serve as judges, and selected various awards, and each department recommended to participate in the speech contest held at the end of June. Through a series of activities, we will further agglomerate emotions, stimulate innovation, enhance the image of hospitals , further implement the educational activities to maintain the advanced nature of party members, condense emotions, inspire people, enhance image, and further promote the cultural construction of hospitals .
Since the beginning of this year, the hospital has continued to build further efforts to improve patient satisfaction. The Ministry of Development has continued to conduct telephone interviews with discharged patients. After the implementation of the system of responsible physicians in each ward, the ward has further strengthened management and established a system of returning patients for discharge within three days. The patient satisfaction rate has been greatly improved compared with the previous two years. At the same time, after the canteen system was reformed, the restaurant continued to renovate the dishes, increase the variety of colors, and the dining rate of the staff and hospitalized patients continued to increase, and the satisfaction with the meal was further improved. The first letter of commendation in recent years. Since the beginning of January-May, a total of 43 letters of commendation have been received and 13 banners have been received.
Fifth, strengthen publicity, establish brands, increase hospital culture construction, constantly establish a new image of hospitals and strengthen the construction of geriatric hospitals .
Since January-June, we have seized a series of new changes that have occurred since the hospital was hosted, and formulated a preliminary plan for the image promotion of the hospital . Focus on the public to promote a series of changes in the hospital after the implementation of the custody reform, such as the implementation of the system of the main physician, the change of the personnel distribution system and the promotion of the newly established * center, has been in radio, television, newspapers, light boxes, Publish and distribute promotional materials and other forms to promote the new image of the hospital , so that newspapers have articles, televisions have images, and radio stations have sounds. External reports*, print and distribute promotional materials*, make banners, slogans*, health education* blocks, billboards* blocks. A series of new changes in the hospital 's custody over the past year have aroused the interest of peers across the country. They have received inspections and visits from more than 50 people in eight batches of health administrative departments and hospitals in Beijing, Zhejiang, Anhui, Inner Mongolia and other places. Learn,
At the same time, in order to further accelerate the development of the hospital and improve the medical treatment environment for the medical practitioners, the hospital invested nearly 10,000 yuan to complete the internal reconstruction of the obstetrics and gynaecology clinic. Since the beginning of 1-5, the hospital has invested nearly 10,000 yuan. A series of advanced equipment such as cr and blood cell counters.
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