Summary of the work of the Chinese Medicine Department in the hospital in 2019

In the XX years of deepening the reform of the medical system in our hospital, under the correct leadership of the leadership of the hospital, our department carried out various tasks around the theme of our school in XX years, implementing medical quality management, establishing a safe hospital, and innovating medical care technology. Great progress has been made in development and other aspects. All the medical staff of our department took the "core system" formulated by the hospital as the guide, determined to innovate, worked hard, developed new technologies and new projects, cultivated talents, and with the support of the leaders of the hospital, successfully completed the various work plans formulated in XX. . In order to sum up the experience and improve the shortcomings, the work of XX years is now reported as follows:

I. Ideological and political aspects: All medical personnel in our department maintain a high degree of unity with the Party Central Committee, resolutely safeguard the unity of the motherland, oppose ethnic divisions, and persist in studying business development while persisting in the study of the scientific development concept. Party members and ordinary employees are well aware that the stability of Xinjiang is the foundation and guarantee for our happy life and rapid economic development. All medical personnel expressed their firmness in safeguarding national unity and the reunification of the motherland, standing on the front line against ethnic divisions, striving to strengthen national unity within the department, further enhancing the ideological and political awareness of the department, and enhancing the cohesiveness and centripetal force of the staff of the department.

Second, medical ethics: Our department has always attached great importance to improving the ideological and moral education of medical staff, improving the moral cultivation of medical staff, and striving to create a harmonious environment for doctors and patients. We carefully organized department physicians and repeatedly studied various hospital files and rules and regulations. Improve the quality of service in the department, and establish high-quality service features and behavioral norms. The medical staff of the organization department carefully studied the "medical staff medical ethics" and the medical staff of the autonomous region, "not allowed", closely surrounding the basic concept of "service", encouraging service innovation, providing patients with warm, thoughtful, convenient and efficient services, and effectively solving patients. The difficulties in life and economy, resolutely put an end to the unhealthy trend of the medical industry, enhance the responsibility of medical staff, and effectively improve the quality of medical services. The image of the staff directly affects the image of our department and hospital in the hearts of the majority of patients. We use various forms to strengthen positive education, popularize medical ethics and professional ethics, and often learn the brilliant deeds of exemplary figures and advanced models. Carry forward the spirit of serving the patients wholeheartedly and exemplaryly. The department held regular meetings to emphasize safety and quality. It conducts self-examination and self-assessment every month. It gives two thoroughness to the safety and quality inspection failures: thorough rectification and thorough investigation. This year, our department has more than 98% patient satisfaction in the patient satisfaction survey organized by the hospital, and the patient has “zero” complaints. Our department will further improve the quality of service and continue to strive to provide better services to patients. We will implement and implement the relevant policies of the new rural cooperative medical system and the low-income households, and educate patients on the preferential policies of the new rural cooperative medical insurance and low-income households in our hospital, reflecting the advantages of humanized services and public hospital services in our hospital. Carefully settle the patient's medical record, do not miss the fee, do not charge more, settle the patient's list in time, reduce the inconvenience caused by the settlement, and enable the patient to get timely and efficient service.

III. Business Qualities: Continue to follow the business development ideas of “highlighting the characteristics of traditional Chinese medicine, giving full play to the advantages, focusing on the construction of specialized diseases, and improving the comprehensive service function”, which will make our special project construction more advantageous. . Excellent medical technology and high-quality medical services are the driving force for the survival and development of our hospital and even our department. Excellent science and technology and advanced management concepts can promote the development of science and technology in the direction of the department. A rigorous and orderly medical order ensures the safety of medical care. Our department focuses on strengthening the discipline construction of the university department, creating a harmonious relationship between doctors and patients, transforming new ideas in thinking, expanding new projects in the profession, and continuing to expand the small needle knife treatment project to treat common diseases. For example, cervical spondylosis, lumbar spondylosis, arthritis, frozen shoulder and soft tissue injury have been performed more than 300 times, which has been well received by patients and their families. For patients with advanced pleural effusion, thoracic closed drainage therapy has been carried out. In 3 patients, this technology was officially launched for the first time in the Chinese department of our hospital. This year, we will continue to carry out intensive high-intensity ultrasound gathering knife project, give full play to the advantages of our department of cancer treatment, make full use of existing resources, and improve the quality of life of cancer patients.

Under the care and support of the hospital leadership, the proportion of the salary distribution of medical performance was adjusted, and the enthusiasm and initiative of the nursing staff were fully mobilized, so that the nursing staff of our department realized that the discipline construction and development of the specialty was closely related to the follow-up of the nursing discipline technology. related. Since the beginning of this year, our department of nursing staff has focused on popularizing ECG monitoring technology and implementing emergency plans for specialist first aid in first aid and special care. In the daily work, this year focused on the regulation of bedside handover etiquette and observation focus, the work flow of each shift, the specification of disinfection and isolation, the regulation of ward management, the oral administration of the mouth, the implementation of the double infusion card, The correct identification of the wristband patient status has enabled the 14 core systems to be implemented and implemented tangibly. Our department actively echoed the spirit of the health work conference and applied for the demonstration department of quality nursing service. In this work, the head nurse and the backbone of the department conducted training and assessment of 17 projects such as basic nursing for the general nurses, and produced a bulletin board. And the love contact card, so that the nurses actively provide services and help to patients, from the life care of patients, in the disease and rehabilitation to guide patients, the patient's satisfaction increased by 2 percentage points, patients have said that nurses began to know how Serving patients, reflecting the humanization of our department for patient services. In close proximity to the patient and close to the clinical aspect, our department has made positive efforts and received good social response. In the skills training and assessment of young nurses, the head nurse and the teaching backbone carry out hands-on teaching, standardizing the details and concepts in the operation process of young nurses, starting from the details, so that they have good working habits from the beginning of the work. In our department, we will grow rapidly and cultivate a young reserve force for our department. This year, extensive peripheral venous catheterization was widely performed to strengthen the skills of each nursing staff, so that every nursing staff is skilled. Since ancient times, Chinese medicine has had a brilliant conclusion that "the work is not cured, the middle-aged work is ill, and the work is done," and in the treatment and care of patients, we not only teach patients how to properly cooperate with medical care, More importantly, it teaches patients how to exercise and discharge after hospitalization, and achieves the humanization of medical services and the harmony of doctors and patients.

Fourth, business theory study and examination and assessment: organize medical staff to do three basic training, basic theory, basic skills of "three basics and three strict" training and assessment, conscientiously implement various rules and regulations; determine the professional development direction, implementation links The accusation program, strengthen the quality inspection at the stage, conduct monthly business assessments, and strive to enable each doctor to achieve the objectives of the assessment. Organize all departments to study medical laws and regulations and the "reasonable use of antibiotics", further standardize the practice of medical staff in the department, conduct medical treatment according to law, and organize the medical care personnel to study the core system of medical care and nursing, and effectively supervise, Inspection, quality control, continuous standardization to improve the standard of diagnosis and treatment of medical staff, strengthen the medical quality and safety education of medical personnel, regularly conduct medical quality, medical safety, medical technology specification learning and training, and further prevent and contain medical disputes and The accident happened. Implement the ward rounding system of the third-level doctors, and the department will conduct large rounds of ward rounds every Tuesday to strengthen quality management and business learning. Enhance the awareness of “in-hospital infection” of general medical staff, reduce the incidence of nosocomial infections, conscientiously implement the disinfection and isolation system, do a good job in the use and management of disposable items, and focus on the disinfection management of articles and sterile bags. Strengthen the training of occupational protection skills of medical staff, strengthen self-protection awareness, require everyone to be familiar with the relevant plans for occupational protection, and strive to eliminate the occurrence of occupational injuries. Carefully organize all medical staff to learn about hospital infections and related rules and regulations, so that there is no infectious waste in the ward, acupuncture needles can be used once, and infectious waste can be classified and traced. Comply with the laws and regulations on the prevention and control of infectious diseases formulated by the state, and report 100% of the discovered infectious diseases, so as not to miss the report, it is good to report.

V. Discipline construction: Strengthen leadership and establish a three-level management system for hospitals, departments, and personnel. The department set up a core leadership group to be responsible for the overall planning and daily management of specific matters. Under the leadership of the academic leaders, it is mainly responsible for the specific construction planning and implementation of the disciplines, the construction of the team, the task decomposition and the goal management. Improve the quality of medical care and strengthen the implementation of the core medical system. Strengthen the construction of echelon and cultivate an efficient team.

According to the overall development goals and research directions of the discipline, formulate talent training and training programs. Intensify efforts to cultivate high-quality practical talents and establish a stable, efficient and pioneering young discipline construction echelon. In order to improve the competitiveness and technical content of the department, we will expand the field of Chinese medicine treatment. All doctors in the department are required to have the essence of the tumor, the principle of comprehensive treatment of tumors, the principles of medical treatment, the classification of anti-tumor drugs, the biological and gene therapy of tumors and molecular targeted therapy, the short-term and long-term adverse reactions of anti-tumor drugs, entities Tumor efficacy evaluation criteria, tumor tnm staging, tumor interventional therapy, cancer pain and palliative treatment, adjuvant chemotherapy for cancer chemotherapy; comprehensive understanding and mastery of various tumors and head and neck malignant tumor chemotherapy principles, staging, radiotherapy and Chinese medicine Comprehensive treatment, especially chemotherapy, radiotherapy after the right, the principle of evil spirits, chemotherapy trilogy, sound therapy, diet, and the treatment of complications in the late stage of the tumor. Continue Liu Hongyan's acupuncture technology, Wang Cailing's small needle knife and balance needle technology, and teach their skills to lower-level doctors by organizing lectures and clinical trials, so that these technologies can be promoted as soon as possible to drive our physicians to science and technology. Development, technical direction, to solve the pain of the majority of patients. We will make full use of various acupuncture methods, moxibustion methods, and traditional Chinese medicine treatments to treat various diseases, strive to tap the essence of Chinese medicine culture, and tackle difficult and complicated diseases for the benefit of all ethnic groups.

Sixth, departmental medical quality objectives: In strict accordance with the provisions of the hospital to strengthen the cost of accounting, the implementation of the hospital's designated secondary charging standards, strengthen the management of medical charges, to prevent arbitrary charges, less charges. Implement the quality control of the quality department of the department and the system of rounds of the third-level doctors. Now that the work in XX is nearing completion, the objectives of the department have been achieved, and the various target responsibility letters signed at the beginning of the year have been implemented. As of the end of November, the total income of the department was over 4 million this year, the total income increased by 1 million compared with last year, the number of inpatients was 1,200, the number of outpatients was over XX, the bed utilization rate was 110%, and the annual case pass rate was over 96%. Grade A rate is above 95%, the number of unqualified cases is significantly lower than before, the prescription pass rate is 99%, the written pass rate of nursing records is over 90%, and the five forms of pass rate are above 95%. Basic care The qualification rate of special level nursing is 99%.

Through the unremitting efforts of all medical staff this year, we have achieved results beyond the previous years, but in the future work, we must further improve the overall medical service quality of our department, and firmly establish "quality as the core, patient-centered, comprehensive The service concept of improving service quality has added to the long-term development of the hospital.