Hospital 2019 annual work summary

Xxxx year is a year of coexistence of opportunities and challenges. The theme of economic construction and building harmonious luxury is deepening. The party's xx spirit and a series of routes, guidelines and policies are more deeply rooted in people's minds. The reform of medical insurance system and the new rural cooperative medical care The development has made every employee of the hospital gather strength and inspiration. In the face of challenges, we rely on science, teamwork, unity and cooperation to reflect the conviction of success. In the face of opportunities, we correctly grasp the relationship between reform, development, and stability, adhere to the highest principle of "patient-centered", and strive to promote the hospital management model. The transformation has created a new situation in the sustainable development of hospitals.

First, the basic situation

There are currently staff members in the hospital, including practicing doctors, practicing assistant physicians, pharmacists, opening beds, and outpatient clinics.

Second, the completion of medical and economic indicators

By the end of November, the number of visits to the hospital was the number of visits, including emergency visits; the number of hospitalizations was completed, the cure rate was %, the rate of improvement was %, and the mortality rate was %; the average hospital stay was daily; the number of critically ill patients was rescued. The success rate of rescue is up to %, the diagnostic compliance rate of admission and admission is >%, the bed occupancy rate is %, and the cure rate of single disease cures to the quality control standard issued by the Ministry of Health. The hospital's business income is 10,000 yuan, of which the drug income accounts for %; the per capita outpatient cost is yuan, and the average cost per discharge is RMB. From the decline in medical income, pharmaceutical income, business income, and per capita hospitalization, it can be seen that medical income has increased compared with last year, and drug income has declined significantly. The proportion of the two has gradually become reasonable. "Patient-centered", the fundamental purpose of the majority of patients, the situation of "medication with medicine" has been significantly improved, the utilization of existing resources has been improved, the technical content has been reflected, the input and output have been emphasized, and the principle of social first benefit has been adhered to. The macroscopic regulation mechanism has already played a role. Achieved the goal of balance of payments, a little savings, reducing expenditures, reducing waste, and improving efficiency.

Third, the quality of medical care management continues to improve

First, all work is centered on quality. In order to put the quality of medical care at the core of hospital management, this year, while continuing to improve and further implement the various rules and regulations of the hospital, the "Code for Medical Quality Management of xx Hospitals" was formulated to further establish and improve the hospital, department and individual level. The quality control network, adjustment and integration of substantive control and business management institutions, strengthened the quality management of the hospital, formed a good situation of quality control and quality management in the whole hospital, and avoided the occurrence of serious errors. The second is to adhere to the two benefits as a guarantee. On the one hand, medical personnel are required to have a high sense of service. They should not have the idea of ​​"savior-blessing" to live on their own. They must regard the patient as the concept of "clothing and eating parents" and do their best to do patient-centered service work. On the other hand, it is required that the administrative workers should not have the ideology of "lower people", and the service for the first line of the clinic is to serve the patients, and firmly establish a chess game in the whole hospital, and be a good master. The relationship between the two benefits was correctly handled within the hospital and received good results. Third, all services are based on patient satisfaction. We regularly seek the opinions of patients and the public, continue to hire social supervisors, and carefully study and solve the hot and difficult problems raised by the people in light of the actual situation of the hospital. Participate in medical bidding and procurement, reduce costs, reduce wear and tear, improve efficiency, and the hospital stay is only 4 days, which reduces the burden on patients. In the process of examination, diagnosis and treatment, we insisted on reasonable inspection, rational use of drugs, and reasonable fees, and safeguarded the rights and interests of patients. In the emergency department work, actively explore and adjust the diagnosis and treatment process, standardize the guidance service, and basically alleviate the problem of "three long and one short". In the aspect of publicity of the hospital, the patient selection doctor, the hospitalization fee list system, the drug and inspection project fee publicity system are implemented to protect the patient's right to know and respect the patient's choice. Carrying out the "patient-centered, quality-centered, let patients clearly understand the disease" convinced the people to rest assured that the hospital activities, won the trust of patients. The fourth is to strengthen quality management and integrated management. Carry out the second theme activity of “Health Management Year” with “Quality, Efficiency and Low Consumption”. In accordance with the hospital's quality system and assessment content, the hospital's quarterly assessment, monthly assessment, and the hospital's non-scheduled in-depth departmental work system were basically formed. At the end of the year, there were evaluations, quarterly inspections, monthly assessments, and assessment results linked to performance pay. Complete quality management mechanism.

Fourth, talent training and clinical education have achieved remarkable results

In xxxx, our hospital went to county and city hospitals for 4 times, including one emergency medicine, one obstetrics and gynecology, one radio, and one management. Through training, the business level and management level of our hospital have been significantly improved.

Fifth, the hardware construction is effective

In order to improve the level of hospital diagnosis and treatment, to meet the medical needs of patients at different levels to the greatest extent, to improve the medical environment, the leaders of the hospital have made great efforts to implement the outpatient building project of our hospital and put it into use at the end of the year. During the year, the hospital invested a total of 12,000 yuan biochemical analyzer, one oxygen generator, and one emergency room rescue bed, which made the hospital's diagnosis and treatment level a new level, and created a certain level for the establishment of the emergency department. basic condition.

6. Prevention and health care work is constantly improving

This year, we insisted on conducting monthly regular meetings for health workers in various villages, so that they can be sent to the public and sent to the public. In the vaccination work, the four seedlings have a vaccination rate of 96%, and the newborn B vaccination rate is 98. %, successfully completed two measles intensive work in the province, the vaccination rate reached 98%; 4 cases of tuberculosis patients were found, 4 cases were referred, and 3 people were supervised. The new type of cooperative medical work in rural areas was carried out smoothly, with a participation rate of 85.9%. In the integrated management work, according to the six unified requirements, the village health organizations have entered a standardized track. This year, the township clinics are managed in an integrated manner to ensure the quality of medicines and reduce the high and high drug prices. In order to further strengthen maternal and child health care, women and children personnel work closely with village health personnel to find out, investigate, mobilize maternal hospital delivery, screen 45 pregnant women, 19 high-risk pregnant women, 42 hospitalized children throughout the year, high-risk hospital delivery rate 96%, the hospital delivery rate reached 95.6%;

Seven, the transformation of the medical service model is fruitful

The company continued to implement the service model of “patient selection doctor” and “patient selection medical team”, so that patients can understand the hospital through the hospital brief introduction, department brief introduction, doctors and nurses profiles, etc., and understand the visiting department and the attending doctor, so as to choose the medical care they trust. Personnel are treated. Adhere to the doctor-patient talk system, promote communication between doctors and patients, and enable patients and their families to assist each other in the process of medical treatment, which is beneficial to the rehabilitation of patients and the work of medical staff. Establish and improve the three-level quality control system, so that the quality control organizations at all levels have a clear division of labor and mutual cooperation, and guide, supervise and improve the quality of medical care, which has stimulated the enthusiasm and creativity among medical personnel, and the service level has been significantly improved. . At the same time, it also created a good medical environment for patients, protected the patient's right to choose and know, and improved the relationship between doctors and patients and the hospital.

8. Further standardizing medical management behavior and hospital affairs disclosure system

According to the Ministry of Health's "Implementation Opinions on the Classification Management of Urban Medical Institutions" and "Several Provisions on the Medical Behavior of Standardized Medical Institutions in Sichuan Province", we have made serious self-examination and self-correction of the non-standard medical behaviors existing in the hospital, and have been carefully rectified and properly Dealing with and correcting non-standard medical behavior, the policy awareness of leaders at all levels has been significantly improved. At the same time, the system of openness of the hospital affairs was enlarged. The public content involved the hot issues such as employee housing allocation, drug procurement, and personnel training, as well as the introduction and implementation of major decisions such as personnel system reform and distribution system reform. The public method, in addition to the employee representative assembly as the main carrier, complements the hospital weekly meeting, the shift meeting, the symposium, the public notice column, etc., and pays attention to the role of social supervision, so that the openness of the hospital affairs gradually moves toward a more complete operation. system.

9. Grasp the ideological and political education and create a good political atmosphere

Ideological and political work is an important part of the construction of spiritual civilization in hospitals. In practice, the first is to adhere to the learning system and strengthen the ideological and political construction of the leadership team. In terms of learning methods, the combination of concentrated learning and self-study, writing reading notes and discussion discussions, focusing on the theory and practice, and enhancing the timeliness of learning And targeted. The second is to strengthen the ideological and political work of the staff in response to the new situation and new problems in the reform process, educate everyone to proceed from the overall situation, proceed from the long-term interests, and adopt a good attitude to reform, correctly handle the dialectical relationship between reform and development, and stabilize the staff's emotions. And promoted hospital reform.

X. Grasping the construction of the industry's work style and improving the overall quality of employees

This year is the fourth year of the second year of health management. According to the requirements of the “Responsibility Letter for the Development of Health Care in xxxxxx Years”, combined with the actual situation of the hospital, the activities of “People's Reassuring Hospitals” have been carried out in the whole hospital, making it the spiritual civilization of our institute. important content. The activity was based on the "Professional Program for the Establishment of "People's Reassuring Hospitals" Campaign), with the goal of establishing a civilized department, focusing on improving the overall quality of medical staff, starting with education and starting with the satisfaction of patients. The patient's dissatisfied place was changed, highlighting the theme of “all patient-centered, medical quality as the core”, insisting on rectification and construction, insisting on the implementation of “patient selection doctor” and the construction of the wind, to solve the problem The hot and difficult issues in the wind have brought our industry's style of work to a new level.

XI. Grasping the construction of hospital culture and promoting the construction of spiritual civilization

Healthy and uplifting cultural and sports activities can not only enrich the cultural life of employees, cultivate the sentiment of employees, enhance the exchange of ideas, optimize the overall quality, and have an irreplaceable subtle role in stimulating and creating a sense of unity and teamwork. It is an effective carrier for strengthening the construction of spiritual civilization in our hospital.

In short, in xxxx years, we have undertaken a good development momentum in xxxx years, successfully completed the various tasks in xxxx, and laid a solid foundation for the sustainable development of xxxx. We are confident that at the dawn of the new year, we will work hard for the development of the medical and health care of the district and the progress of society with the spirit of high-spirited, energetic and realistic work style, and relieve the pain for the majority of patients. Reinventing the power of health.