Company manager's report
I. Sales promotion work At present, there are many hotels in Yueyang City, and one new hotel is also being opened. In order to occupy a place in Yueyang market, we must take the initiative to launch new products and win customers. The occupation of the city is often on this issue. I have received the trust and support of the general manager and other members of the leadership team. Since the beginning of this year, many promotional measures have been launched. First of all, we attach great importance to the public relations image of the building, and often carry out propaganda on television and newspapers to make our building a lasting impression in the minds of the citizens. During the Spring Festival, all the guests who come to our Xiamen City have implemented preferential discounts, and issued greeting cards and free coupons to the relevant functional departments and regular customers who have entered the building, so that guests can feel close to us and encourage them to come back to the building again. The desire to consume. In addition, I also paid attention to the use of other hotels and industry promotion methods, and gradually developed a plan for the consumption of customers, work efficiency and other programs. In September this year, also signed a cooperation agreement with Changsha Xiangye team, the other party for the building After the source of the customer, the two sides will share the profits. I also use the relationship between my classmates and fellow villagers to contact the source of the building. For example, the Ministry of Posts and Telecommunications Engineering Department, the Hydropower Bureau Water Administration Monitoring Team and other units have now regarded our building as the main reception place. All of the above have played a certain role in promoting the consumption of our buildings and building a stable and reliable source of tourists.
In July this year, due to the implementation of the Regulations on the Administration of Entertainment Places of the State Council, our building terminated the lease relationship with Lingfeng Entertainment City. I was responsible for the transfer and liquidation of Lingfeng Entertainment City and the re-opening of the entertainment city. Preparation for the opening of the business. Despite my own inadequacy and difficulties in this area, I am glad to take the lead, do not talk about conditions, and actively work. With the support of the superiors and leaders, after active efforts, the problems of arrears and asset transfer between the Bureau and Lingfeng Entertainment City have been satisfactorily resolved. In order to reduce losses, the entertainment city will be opened as soon as possible. According to the guidelines set by the bureau, under the premise of taking into account the legality and flexibility, after repeated research, a feasible entertainment city management plan has been formulated and has been approved by the public recruitment department of the news media. People are currently preparing for the opening. Since the beginning of this year, I have successively compiled the contract with the facade of the street, and cleaned up the arrears, prompting these operators to operate legally and pay the fees in time.
2. Safety Management Work While doing a good job in building management, safety work has always been an important part of our daily work. In this respect, my point of view is to be sensible, to move with emotion, to use the word "strict" and the word "defense" first. The building was timely adjusted this year to enrich the safety management leading group. In implementing the safety risk mortgage system, I presided over the revision of this system to make it more feasible and effective. In the implementation of this system and the "discontinuation of the system", we have never gone through the usual good phenomenon in the safety work, and timely rewarded. For the problems found, in the principle of not letting go, we will never tolerate it. For example, on January 29 this year, the laundry department of the house department violated the operating procedures and the work attitude was loose, resulting in a fire. I promptly convened an accident analysis meeting of the department and the building, and gave serious treatment to the parties. Deductions, demerits, dismissals, etc., so that the parties and the staff of the whole building can learn from this matter.
Fire safety is an important part of hotel security work, and the higher authorities also attach great importance to this work. Due to various reasons, some fire hazards have been left behind in the construction of the building. To this end, the Security Bureau, the Safety Supervision Department, and the Municipal Fire Brigade have repeatedly visited the building to supervise the rectification. I have also checked the scene with these departments and studied countermeasures. With the support of superior leaders, this issue has been basically implemented this year. For example, the special fire exit has been opened on the west side of the third floor, and the fire signs have been improved. The fire doors in the front room of the fire elevators on each floor have also been installed. Through the inspection and inspection of the fire department, this year, Xiamen has obtained the fire certificate.
3. Powerful maintenance Work facilities and facilities are a good guarantee to ensure the normal operation of the building. Since I opened the business, I have been working in charge of the power department. In this respect, I have always received strong support from two managers in the power department. Two years before the opening of the building, all the equipment and facilities in the building were still new equipment, and basically the maintenance workload was not very large. However, due to the defects of some equipments and the problems in the installation process, after two years of operation, many failures occurred in the building's facilities and equipment, which made the work of the power department significantly increase compared with last year. In particular, air-conditioning equipment, when it needs to be opened on a hot day this year, the three mainframes have successively failed, seriously affecting the normal operation of the building. To this end, in the case that the air-conditioning warranty period is almost full and full, we have won the factory free maintenance, saving the building a large maintenance cost. In the recent preparation for heating, the air-conditioning equipment failed again. The power department went to Jindu and Yueyang Hotel to ask experts to repair it day and night, and once again found the manufacturer to replace the parts free of charge, and cleaned all air-conditioning passages, thus ensuring air conditioning. The normal operation of the equipment. In the case of ensuring normal maintenance work, the power department has also been arranged to renovate and improve the relevant facilities of the building. For the purpose of solving the problem that the window glass is easy to fall, the window frame has been reconstructed; All the meters in these places have been replaced and verified; in order to strengthen the security monitoring of the building, TV monitoring systems have been installed in several main locations of the building this year. I am also directly responsible for the daily maintenance of the building computer system. The computer system of the building is responsible for the management of reception, cashier, general manager inquiry, Internet access, and finance. Once a normal computer system fails, even at night or during breaks, I always arrive in time to ensure the normal operation of the computer system.
IV. Personnel Management Work This year, the building asked me to be responsible for the management of personnel. In this regard, the bureau gave the building a flexible policy. Most of the managers and employees of the building are recruited through the outside. In view of the current difficulties in employment in the society, there are quite a few greetings from me. I also have many poor relatives, but I have never been guilty. The principle of using talents is that all personnel are approved by the general manager and strictly guarantee the enthusiasm of the personnel entering the building. For the personnel at all levels entering the building, it is strictly required. Since the beginning of this year, I have standardized some procedures in personnel management, and strengthened the work of employees to be positively evaluated. It is gold. It is necessary to let him shine and promptly recommend reuse. It is a mediocrity, and it is not kind and soft, and promptly proposes or dismisses opinions. The building has successively established detailed files of employees, and the wage standards have been re-regulated and approved. In order to recruit excellent employees and improve the quality of employees, I and other leaders of the building have repeatedly selected outstanding talents in various schools. They also entrusted the Municipal Tourism School and Huarong Vocational School to recruit and train personnel in Pingjiang and Huarong. This year, the general manager training class of the Provincial Tourism Bureau was held in our building. I participated in this study with most of the management staff and some employees of the building. I had an opportunity to improve. I and most of the people who participated in the study got the hotel industry job qualification certificate issued by the Provincial Tourism Bureau, thus ensuring that the building has a better and stable manager and staff team.
What needs to be pointed out here is that if the building has achieved some achievements in the above aspects this year, this is the result of the correct leadership of the superiors and the hard work of all the colleagues in the building. I would like to sincerely say thank you! I know that the strength of a person is small. If a company wants to be fully developed, it must rely on the solidarity of the leadership team and the concerted efforts of all colleagues. As I said when I applied for the deputy general manager, as the deputy general manager, I would like to use the general manager to brainstorm, make ideas, run errands, and earn votes. Although there is often a gap between ideals and reality, I always look for reasons from myself. I know that the work I have done is still not enough. For the benefit of the Yueyang Electric Power Bureau, and for the glory of the building, I will continue to practice in an honest and diligent manner, work diligently, do things honestly, and send people to work. "The rules of life, as always, standardize their words and deeds, and do a better job.
thank you all!
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