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Post Office Post Advanced Personal Materials


*Comrade, male, ** years old, college education level, **** years and months of work, has served as salesperson, sorter, general, director of the Bureau of Posts and Telecommunications, deputy director of the post office operation department, post and telecommunications After the division, he served as the manager of the newspapers and periodicals of the *** City Post Office, and the director of the Bureau of Deposit and Remittance. In ***, he served as the director of the **** district, and since June XX, he has served as the director of the operation and service department.
The comrade has a high political quality, a solid theoretical foundation, a wealth of practical experience, and a strong business ability. After working in the post and telecommunications for 17 years, no matter which position you work for, you can be dedicated, loved, researched, and innovative. The results are outstanding. Its main performances are:
1. During the three-year period from **** to ****, the director of the Bureau of Deposit and Remittance, the balance of postal savings increased by **100 million, setting a new record for the development of Zhuzhou's postal storage business. At the same time, he also committed to The development of the postal intermediate business, through the development of a series of incentives for the development of intermediary business, Zhuzhou postal storage intermediate business has entered a healthy and rapid development track. **** The annual collection fee of the postal storage network reached ***100 million, and the market share increased from 22% to 30%; ***Year of agency insurance business was 10,000 yuan, and it was obtained by our bureau. The best performance since insurance.
Second, *** January began to serve as the director of the *** District Bureau. At the beginning of his tenure, he determined the "January 1 breakthrough" for the development of the regional bureau, and the business model of "balanced development" of all businesses. Since the beginning of January, its mail storage business has been in the “leadership” status, and the development of other key businesses has also gone hand in hand. He focused on the "three transformations" of Windows marketing, that is, the transfer of fast packets, registered express, and ordinary remittances to new business remittances, achieved good results. Its electronic remittance new business accounted for 80.58%, and the proportion of new business of the railway station branch under its jurisdiction was as high as 99.3%. The district bureau only increased the monthly income by 77,300 yuan, and the proportion of fast-package increased by nearly 40%. With an increase of 40,000 yuan, the bureau has promoted the successful experience and current form of the *** district bureau in the whole district. Other district bureaus and county bureaus have borrowed lessons from it, which has greatly increased the number of developments and the amount of development in the XX-year exchange business of the bureau. In the case of decline, the income was kept at the same level as last year. After the special rectification of the package business, although the business volume decreased, the business income remained flat.
3. In June XX, the comrade left the post of Director of the Bureau of the Bureau, which had laid a good foundation, according to the organization, and went to the Marketing Department as the Director of the Operation Department. He has used his own professional knowledge and practical work experience to successfully plan business marketing activities and achieved very considerable economic benefits. Among them, many marketing projects are the first in the history of the business development of our bureau.
The preparation of the "Product Description Conference" has enabled our bureau's major customer marketing work to embark on a new level.
In the annual "World Post Day", the bureau will hold a "big customer appreciation meeting" for large client units. This year, the 35th "out-of-bounds postal day" is coming, and **** comrades boldly mentioned The target customers of postal customers are changed to users who have potential demand for all postal services and postal products, and seven product briefings such as billing, courier, stamp collecting, postal storage, and ticketing are held separately. This is our bureau. It has been a good attempt to showcase the postal service products and postal strength, and achieved the desired results. Through this product cost briefing session, our personalized philatelic products, business letters, bills, postal advertisements and advertising postcards have achieved a wide-ranging market effect. The participating guests have a keen interest in the postal new business products and proposed Some business cooperation intentions. After the meeting, these intentional units were classified, and it was clear that the special person was responsible for follow-up, which set a new stage for the marketing of the big clients of the bureau.
The implementation of the concept of setting up a personalized delivery team has laid a solid foundation for the development of newspapers and magazines and business letters.
In XX, he proposed the idea of ​​setting up a personalized delivery team for the current situation that the existing delivery network of our bureau could not fully satisfy the customer's personalized service requirements, and formulated the operation mode of “one method, three assessments”. In October, the personalized delivery team of our bureau officially started operation. The 30 couriers divided 10 delivery segments, supported by the “Oriental New Newspaper”, responsible for the distribution, delivery and pin-up of the city’s business letters, bills, postal advertisements, The implementation of the upstairs, home, entry, and booth delivery, personalized delivery team with its highly responsible service attitude, meticulous service quality, won the trust and cooperation of customers, and comprehensively improved the postal delivery network adaptation of our bureau The ability to market demand. At present, 1XX copies of "Oriental New Newspaper" delivered by the personalized delivery team have brought nearly 400,000 yuan of income to the company.
The project manager system strengthened professional marketing, promoted the marketing of large customers with project marketing, and comprehensively improved the professional marketing level of the bureau.
In June XX, in order to further stimulate the enthusiasm of professional marketing personnel, he determined the business management idea of ​​strengthening professional marketing with the project manager system, requiring each major to clarify the free and freely developed projects, determine the special person as the project manager, and drive the city and county. Linkage development. At the same time, we will report the progress of each marketing project on a weekly basis, and reward and punishment for the completion of the project, so that the professional operation of the bureau has been implemented. Most projects have achieved results in the past few months of operation.
For example, the successful operation of the postage-sealing project has effectively compensated for the shortfall in the letter-lettering business of the Bureau since the beginning of this year. The district completed 1.34 million pieces, which enabled the revenue of the letter business of the bureau to be completed 5.26 million yuan, and completed the annual revenue business income plan. 117%, ranking first in the province.
For the service industries such as mobile, telecommunications, banking, insurance, etc., they all have the characteristics of a group of VIP customers. They have developed a plan for their VIP customers to give newspapers and periodicals, and successfully implemented them, adding 10,000 copies of the best-selling newspapers and magazines to the bureau. The high-rate "Oriental New Newspaper" has reached more than 8,000 copies.
For example, the gold card marketing project of our bureau centered on “increasing effective income”. He proposed a scaled-up evaluation plan, fully mobilized the enthusiasm of various marketing units, and proposed simple marketing and acquaintances to all units. The requirement for marketing to shift to program marketing. In XX, our company completed the enterprise gold card income of 400,000 yuan, an increase of 120% over the same period last year.
The successful marketing of the above marketing projects has set the best professional marketing performance of our bureau, which has enabled our professional marketing level to embark on a new level.

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