[Boutique] Insurance company internship report essay

Part 1: Insurance company internship report essay

Time passed by and I have been working for China Life Insurance Co., Ltd. Guangzhou Branch for a month. During this time, my colleagues and colleagues have given me enough tolerance, support and help, so that I fully feel China Life’s "good faith world." The quality of the company, the management of excellence, and the pursuit of excellence, also experienced the professional and hard work as a member of the group insurance. While awesome to the company's personnel, it also gave me a chance to be a part of China Life.

After nearly one month of internship in the insurance department of the insurance company of China, under the care and guidance of the leaders and colleagues, and my unremitting efforts, I have made great progress in all aspects. I have learned in the company. Not only theoretical knowledge, but also more about self-integration. The main thing is not only to let me learn to do things, but also to teach me how to behave. It has special significance for cultivating my work consciousness and improving my comprehensive quality. I sincerely thank the China Life Insurance Company for giving me such a good opportunity.

I remember when I first arrived in China Life, I noticed in the first conversation with the leader that China Life is a company that attaches great importance to the staff's feelings. The company's rules and regulations are very humanized and try to create a relaxed working atmosphere for everyone. . However, this did not affect the professionalism and rigor of the company's operations. I think, as a member of a branch office, the handling of problems is really only basic skills, and more importantly, the grasp of the process, which should also be the focus of work and study.

Internship in the Group Insurance Department of China Life Guangzhou Branch, I have accepted the basic theory of the insurance industry and various basic insurance provisions and regulations, participated in the lectures for newcomers and weekly routines, and participated in insurance agents. The person handles the various procedures of the contract, receives the insurance salesman and creates and prints a demonstration form for the interests of various insurances, and assists the other insurance sales department and other colleagues in the training room to solve the work problems. Through, to participate in these various forms of work, I have learned a lot of valuable practical knowledge:

The collection of insurance and the status quo of the insurance industry have given me a more objective and comprehensive understanding of insurance. The rational judgment has also stimulated my deep understanding of finance and interest in learning.

Through the analysis of known data and communication with colleagues, I have improved my self-thinking and cognitive ability. Through the research on the status quo of the insurance industry and the scientific prediction of the prospects, I have further raised my thinking about career orientation.

I have a preliminary, real and relevant understanding of the workplace, clearly defined efforts and improvement, and learned valuable interpersonal skills and experience through contacts and contacts with my colleagues and numerous salesmen. I have been able to ask for a few words. Elder friends, thank them for their guidance, education and thoughts.

The practical knowledge and software application skills of computer office, as well as the ability and experience of dealing with problems, have strengthened my desire to learn to organize and improve my ability.

The importance of diligence, practicality, seriousness, and responsible style of work is the only way to be recognized and truly rewarded.

The above is my personal internship report. Of course, I have also found some small problems in my personal opinion. For example, the insurance agent's assessment system is not sound enough, the insurance salesman's occupational quality is uneven, the attendance system is not perfect, and the division of labor is irregular. Not clear enough to be improved.

This practice taught me a lot. Not only did I expand my knowledge horizon, I grew up my social knowledge, but also laid a solid foundation for my society after graduation. It was an important asset in my youth and benefited me for the rest of my life.

Finally, I sincerely thank the China Life Insurance Company Guangzhou Branch for giving me such a good opportunity. Thanks to all the people who helped me and taught me during my internship!

Part 2: Insurance company internship report essay

How can we adapt to today's rapidly developing society, how can we determine our own life coordinates and realize our own life value? The society says that today's college students are "low-eyed people", and they have not been convinced when they heard such comments at school. Even angry, really got to work

In the process, I really realized that this sentence is actually true. When I first arrived at the company, I knew very little about the insurance industry. I didn’t know anything about the work. I didn’t know what to do with the training. I was a blank paper waiting to draw. My internship is full of expectations. On April 6, 2019, I entered the Zhuhai branch of China Dadi Insurance Co., Ltd. to carry out my practical activities. There, I accepted more useful insurance knowledge, and daily exhibitions and drills have enhanced my practical ability and made me a successful step.

The company was the only state-owned professional property reinsurance company established by China Reinsurance Company in December XX in accordance with the State Council's instructions.

The company's predecessor, China Reinsurance Company, has been performing the national reinsurance function for a long time, and has comprehensive reinsurance cooperation with various domestic insurance companies, and has established extensive business relations with the international reinsurance market.

Work study

My internship is first from

The beginning of the single administration department, the name can shock people, just like my professional "international law." In fact, in the words of the company, it is called the new contract, literally understanding is the place where the insurance contract is issued. Although this The name is very general, but its role is not small, I will start from my insurance contract.

On the first day of the new contract, I spent two things on the same thing: the same computer that can only be turned on and useless; the other is a life insurance practice that is equivalent to the bread thickness. Boring is a little bit, but it is good, I can familiarize myself with the whole operation process of life insurance. Now it seems that I was right at the time, at least if I go to a certain department, I can know what people are doing.

The next day, I started to help Xiao Lai's binding contract. From this day, I started the "incomprehensible relationship" between me and the punching machine and the nailing machine. Because from that day until I left, everyone who knows me can only see my back when I go to the new contract - my face is facing the two machines. Especially after the time when the salesman rushed to the bill, I hated that my mom didn't make me a shackle, not three heads and six arms. More than two hundred contracts a day are commonplace. At that time, I was puzzled: How did the new contract come over during the days when there was no intern here? Later, Liu, who knew that it was a security, often came up to help. I suddenly remembered that when Liu Ge first saw me, I was making a contract. He was facing me slightly.

A smile, also said "hello", I realized how much Liu Ge smiled at that time.

The binding contract looks simple, not right, it seems to sound very simple. In fact, it is still a bit compact and neat to put a contract binding. Especially in the days when the salesman rushed to the bill, a bulk contract that had just been checked and overwritten with the contract was handed to me. I must be wary of not being able to spend the seal. After studying for so long, I can now pat my chest and say: After I have signed the contract, the stamp ambiguity rate does not exceed 5%, and the contract work rate is not less than 95%. After all, whether the contract is neat or not will also affect the customer's impression of the company.

Later, Xiao Lai also taught me to bind the group insurance contract, and I have basically mastered it. These can play some role in the days when the salesman is rushing. At least I can share a little workload for Xiao Lai.

After the day of the billing, I began to learn to help Xiaojing sister to invoice. This is relatively simple. In addition to the problem of the format of the beginning of the game, the work afterwards has become more familiar.

I have learned a lot of valuable practical knowledge collected, mainly:

The collection of insurance and the status quo of the insurance industry have given me a more objective and comprehensive understanding of insurance and a rational judgment.

Improve self-thinking and cognitive energy through analysis of known data and communication with colleagues

Force, through the research on the status quo of the insurance industry and the scientific prediction of the prospects, further stimulated my consideration of career orientation and helped me with career planning and career design during my college years.

I have a preliminary, real and relevant understanding of the workplace, clearly defined efforts and improvement, and learned valuable interpersonal skills and experience through contacts and contacts with my colleagues and numerous salesmen. I have been able to ask for a few words. Elder friends, thank them for their guidance, education and thoughts.

The practical knowledge and software application skills of computer office, as well as the ability and experience of dealing with problems, have strengthened my desire to expand knowledge collection and improvement.

The importance of diligence, practicality, seriousness, and responsible style of work is the only way to be recognized and truly rewarded. Inter-working ability and professional skills. Specific requirements are as follows:

1. Cultivate the business ability of engaging in brokerage agency work. Understand and be familiar with the day-to-day business and workflow of insurance salesmen and learn to work.

2, the theory and practice, learn to use the basic theory, basic knowledge and basic skills to solve the specific problems in the practice of brokerage.

3, open-minded learning, comprehensively improve the comprehensive quality. In the internship, the majority of the staff members are teachers, and they are eager to learn their good quality, good style and good working methods, improve their comprehensive quality, and cultivate themselves into qualified economic workers.

4. Cultivate hard entrepreneurial spirit and social responsibility, and form a good character that loves professionalism and loves labor.

5. Find out the gap between your own situation and the actual needs of the society, and supplement the knowledge in time for future study, and be fully prepared for job hunting and formal work.

For us who are about to leave the campus, we have a bright future, a jq with enthusiasm, ambition and dreams. The so-called "have dreams and hopes", and the last successful people are firmly convinced that "I Certainly, people who can get it. So let us make strides forward, bravely meet the storm, face the challenges, and strive for success!

Part 3: Insurance company internship report essay

From February 2019 to April 2019, I conducted a two-month internship at the Qingdao branch of China Life Insurance Company.

China Life Insurance Co., Ltd. is the largest professional commercial life insurance company in mainland China. It is the first financial company listed in the US and Hong Kong at the same time. In XX, it was rated as the best in Asia by European Currency. Insurance company", XX World Top 500 Enterprise Awards, China Life Insurance Co., Ltd. was once again selected as one of the world's top 500, and its ranking has also increased significantly. For the eighth consecutive year, China Life ranked first in the industry in terms of premium income, total assets, customer size and market share. China Life has a long-term loyal customer of 100 million people, short-term policy customers, and provides personal insurance for more than 600 million people.

My internship department is the training department of the company. The training department is responsible for systematic and professional training of the company's insurance sales personnel to help them master the marketing methods and improve their marketing skills, thereby improving the company's performance.

The importance of marketing and its characteristics

Life insurance is based on the life or body of a person. The insurer is responsible for the death, disability, incapacity or retirement of the insured person’s life or body due to accidents, accidental injuries, illness, aging, etc. An insurance method for paying insurance premiums. Therefore, the products provided by insurance companies mainly engaged in life insurance are characterized by intangibility, homogeneity, wide diversity and dispersion. Moreover, personal insurance is often involved in the old, dead, sick, and disabled people. In the case of a Confucianism in China, people mostly talk about these topics. So even if people have huge insurance needs, few people take the initiative to buy insurance products. This requires our life insurance salesmen to introduce insurance products to customers, guide customers to identify demand, motivate customers to meet demand, promote the company's insurance products, improve the company's performance and enhance the company's image. Insurance sales are the premise for insurance companies to survive.

The marketing of life insurance has some characteristics

First, the sales promotion is service-oriented. This service performance is as follows: First, before the customer purchases, the salesperson should help the insurance plan to select the appropriate insurance according to the customer's needs; secondly, after the customer purchases, according to the change of the customer's insurance demand and the emergence of the new insurance To help customers adjust their insurance plans to ensure their financial stability; once again, when an insurance accident occurs or the period expires, it will actively help customers to claim or provide consulting services in this regard.

Second, insurance work requires a wealth of knowledge. Life insurance itself is a contract and a family economic plan. It not only involves legal, tax, medical, financial investment, sociology knowledge, but also consider the customer's family situation, income status and future economic planning and investment direction and customer's psychological state and consumption habits.

Third, sales promotion is of great significance. Personal insurance is a guarantee to help others pursue a happy life. The salesman is always thinking about the customer in the sales promotion work, providing the customer with a high-quality policy, so that the customer can get financial help in time for the unfortunate encounter, and it will naturally be respected by people.

Fourth, sales promotion is flexible and free. The life insurance sales promotion work can be adjusted by the insurer according to his or her own situation, the working time, the object and the place, and the free adjustment according to the individual plan.

Fifth, there are unique work programs and work methods for sales promotion. Therefore, any life insurance company pays great attention to the training and development of insurance sales personnel.

China Life Insurance Company's training system

The company has a professional ladder training system, including the staff basic college, the successful entrepreneurship college, the senior cadre college, the lifelong learning college progressive progress, system training, and a full-time part-time lecturer. Specifically for the field staff, the training organized by the company's training department is: newcomer training, convergence training, positive training, business manager promotion training, agent qualification examination training, PTT training, etc. The field staff returned to their respective districts and conducted separate training. It can be said that the training began to accompany his growth from the first day of the field personnel entering the company. The company's training content is quite comprehensive, from the history of Chinese life, etiquette to customer development, terms and explanations, increase staff, transfer to sales philosophy and so on. Yantai Branch of China Life Insurance Company has achieved remarkable results from its opening to the present, which is inseparable from having an excellent training team. The teachers of the company's training department have built a good training structure for the field staff.

Training structure of Yantai Branch of China Life Insurance Company

1. Analysis of training needs

Since insurance is a patent for service industry technology, in order to prevent the phenomenon of stealing a teacher, there is usually an internal staff to conduct demand analysis. They usually use interviews or questionnaires to understand what training the company's field staff needs, and then combine with the company's goals to develop training content.

2, training design

Before each training session, the teachers of the training department will first write the desired results of the training, describing the skills, knowledge or attitudes required to change and the student discipline. The personnel of each region will be notified one week in advance to let them inform the participants to arrive on time. The trainer will also arrange training courses, contact the lecturer; negotiate the venue with the hotel; prepare various items for training.

3. Training implementation

The first half of each training class is a class activity. The teacher mainly introduces the purpose of learning, the problems that should be paid attention to during the study, and stimulates the interest of the students. Then divide the class into several groups, give each group a piece of rice paper and a few colored pencils, let them name their own group, group songs, slogans, select team leaders, etc., and then carry out some small activities, competing and mutual cooperation. Courses generally use multimedia classroom instruction, with small games interspersed to adjust the atmosphere.

4. Training evaluation

The teachers of the training department should summarize the training situation every day, that is, feedback the training situation to each district every day, let the personnel administrators in the district understand the learning situation of the trainees; the teachers of the training department prepare the feedback form of the lecturers. The trainees will rate each lecturer and then feedback to the lecturer to help the lecturer gradually improve the content of the lecture and the skills of the lecture. In addition, one week after the training, the personnel of each district will feedback the situation of the trainees to the training department, and the training department will make adjustments for the next training.

My advice

However, during my internship with the Qingdao branch of China Life Insurance Company, I also found that there are still some problems in training that are worth discussing.

First, the training task is too heavy. In the month of my internship, the company's training included: 2019 February newcomer training course and transfer class, transfer to the class, agent qualification examination training class, Hong Kong Zhonglu branch newcomer class, March company agent qualification Exam training courses, business manager promotion training courses, PTT training courses, and “training extraordinary” business department Chengdu training courses, etc. 6,7 training courses.

Second, training management is insufficient. I think the training management of China Life Insurance Company needs to be improved. As we all know, there is a behavior of stealing a teacher in an insurance company, that is, the personnel of other insurance companies come to your company's training class to take classes and learn the essence of your company. There is no class certificate for the training course of China Life Insurance. If someone wants to fish in troubled waters, it is not difficult, especially for newcomers. I think there are two solutions to this problem: First, the training department is prepared to have a photo, name, number, etc. on the above, but this requires a certain cost; the second is the staff of each district at the beginning of the course. Or introduce people to bring new people to travel. Since there are not many people in each class, the teachers who take the class can quickly realize that each person can prevent the phenomenon of stealing the teacher to a certain extent.

My internship experience

The two-month insurance internship, in addition to harvesting a happy and fulfilling, unforgettable time, also learned the knowledge outside the book and won the five golden keys to open the door to the society:

The first golden key: sincerity

"Being sincere, the stone is open", when people are in a strange environment, what to use to open the hearts of others, get the recognition of others? Sincerely! Remember to enter the first day of life, just left the meeting of the Human Resources Department I was led by a rigorous man into the personal business department, so I was not calm enough to be calm, because strange faces and fresh environment are about to break into my world, and I have to crash into their familiar environment. in. But this kind of psychology disappeared after ten minutes. The spacious and bright, temperature-friendly office, the kind and amiable, sincere colleagues, cordial greetings, friendly smiles and string of welcome words suddenly touched me. I feel that there is a sweetness in the office--sincere! From that moment on, I have only learned why insurance companies put integrity in the first place. Sincerity is the premise of survival, and trustworthiness is the root of development! The company is like this, and it is also a person. Therefore, the smile of the dagger and the greetings have become the norm of internship behavior this month. I think that sincerity should be the first step of self-realization. !

The second golden key: communication

In insurance companies, departments and departments, individuals and individuals should be a division of labor and cooperation. In my internship department, I feel that each member's independent work ability is strong, but the spirit of cooperation is everywhere. At the same time, we need to communicate at the same time, otherwise we will not be able to achieve the stated goals and will not be able to complete the work better. When a new person goes on the road, it is naturally easy to make more mistakes. I am serious about doing everything, although I will still make a small mistake, or I will be flustered, but I will communicate with colleagues in the department in time to get their help in time!

The third golden key: jq and patience

Jq and patience are like the contest between fire and water. Often the jq of fire is always controlled by the patience of water, and so is the work. This is the thing that jq and patience must coexist. When I first entered the office, my mood was excited. This should be a social life that I have been imagining for a long time, fear and expectation. Scholars often say that a university is a half-social society. Here is a complete society. Although I am still not qualified to be a social person, I accept this month's test with a completely social attitude. Jq澎湃 is a bit exaggerated, but I am full of jq to finish this month, but in addition to the jq of work, I deeply understand the importance of patience. The work that jq has no patience to make is impetuous. Only the patience and lack of jq work quality is the bottom. Especially for interns, many people say that internships are similar to “doing miscellaneous”, doing hygiene, organizing office files, photocopying, typing, and transferring files... Before I came to the company, I had sufficient psychological preparation, and the secretary was at the mobilization meeting. Education We must do every little thing. The more we do in the department, the more we learn. The more we feel that colleagues are delivering more work, it means that they are more important to me.

The fourth golden key: innovation

Technology can be learned, but innovation is only your own! This is the best way to achieve self-value. The design of each program, the development of each work, can not leave innovation, and this is unmatched for the members of our department. Therefore, when I am doing my work, I will inevitably do some detours, and I can't do it perfectly. Fortunately, the manager and my colleagues pointed out that I would not be in a difficult situation. Insurance companies have always been a place to recruit and recruit hundreds of rivers. Therefore, when entering the life, I feel that I have entered the hall of the elite gathering. I deeply feel that my knowledge is lacking, not only as professional knowledge, but also in comprehensive knowledge. Learn to have specialization, focus on the research and mastery of a project, but in addition to this, it is more likely to have a number of talents, so "the length of a skill" becomes "the longest number of skills", with some skills innovation will endlessly emerge, work must Can be right and left!

The fifth key: take the initiative

The purpose of the internship is to learn, to learn the knowledge outside the book, and to learn a lot of knowledge in society and work. "There is a glimpse of the end of the paper, and I know that this matter must be carried out." Only action can make the correct theory and method absorb and understand. However, in insurance companies, they emphasize the enthusiasm of action, the advanced nature of ideas, and the passive learning work. The effect is low, so we need to take the initiative. Only by taking the initiative to solve many problems can be solved, many knowledge can be enjoyed as soon as possible! During the internship, I feel that I am not enough to do this, always afraid to disturb the work of colleagues, so I dare not rush to ask them about insurance knowledge outside the work and Work experience, which led me to miss a lot of valuable knowledge. In the days to come, I will learn from this lesson, take the initiative to attack, seize more opportunities, and gain more knowledge and experience.