County Post Office 2019 Work Summary and 2019 Work Plan

County Post Bureau ~ Year Work Summary and ~ Year Work Plan Since the beginning of this year, under the correct guidance of the provincial and municipal bureaus, through the joint efforts of the overall employees, we have overcome various difficulties and unfavorable factors, trudged in difficulties, and marched forward in exploration. Several key indicators such as business income, postal savings, mobile phone number, and postal card pass maintained a good momentum of development; the postal pass, agency insurance, and outlet lottery betting business showed a healthy development trend. The accumulated business income of the year was 6.25 million yuan, which was 78.4% of the annual plan and 21.6% of the annual output; the cumulative savings of postal savings in January-December was 50 million yuan, which was 100% of the 800 million plans of the municipal bureau. The rate was 22.87%, and the accumulated net increase accounted for 28% of the county's financial system's cumulative net increase, ranking first among the five financial institutions in the county. Cdma, mobile, China Unicom, and PHS have accumulated 2,786 units; agency insurance has accumulated a total of 3.05 million yuan; and the number of registered transactions has reached 23, the transaction volume of the postal certificate has reached more than 7 million yuan, and the transaction fee income has reached nearly 8,000 yuan. More than 100 million yuan in funds. The mail-order distribution business made full use of the "Dragon Boat Festival" and "Mid-Autumn Festival" to complete the mail-order distribution of nearly 100,000 yuan, and spray Shibao to complete more than 20,400 packages; Dr. Liang's washing powder completed 1,300 pieces. Since September, according to the relevant regulations of the higher authorities, squeeze The income from the business income was 1.49 million yuan, and the income of the newspapers and magazines in the previous year was nearly 400,000 yuan, which led to the lack of business income this year. As the XX year travel award and other business remunerations were only realized this year, the completion of the balance of payments was difficult. The balance of income and expenditure was 1.4 million yuan. First, highlight key management, sustainable and healthy development. Postal savings have climbed to new heights. This year's postal storage development is very difficult. In the first half of the year, the facade of Zhongshan Commercial Plaza was sold to the post to take more deposits. In addition, there was no favorable opportunity for the cigarette factory to buy out last year. However, our staff overcame various difficulties and difficulties in developing the postal storage business. The market has achieved gratifying results. The postal savings has accumulated a net increase of 50 million yuan for the whole year, which is 100% of the 800 million plan of the municipal bureau. The market share is 22.87%. The accumulated net increase balance accounts for the cumulative increase of the county's financial system. 28% of the country's top five financial institutions, the best year for the development of the Xintian Bureau. This year, the development of rural postal savings in our bureau is relatively good. In the case of reducing the number of outlets in the rural postal savings, the cumulative net increase of 25.33 million yuan exceeded the county network outlet for the first time. On the basis of the balance of the postal savings of the Cross and Xinlong, the balance of the postal savings of the two branches of the Xinyi Branch and the Shantou Branch exceeded 10 million yuan. Consolidate the foundation of development, and sincerely grasp the charge d'affaires. Looking at the business development of Xintian Post for several years, the proportion of rural postal is very small, which is incompatible with the characteristics of Xintian and agricultural counties. Weakness is potential. Since the beginning of the year, we have determined that the rural agency is the new force and foundation for the development of Xintian Rural Post. "Better the Qingshan does not relax", using the traditional festivals such as the Spring Festival, Dragon Boat Festival, Mid-Autumn Festival, etc., to distribute more than 300 festival materials to the agent, and held three county-level agent meetings. At the same time, a representative symposium will be held at each rural outlet every month, and the county bureau leaders will attend the meeting. In the past year, the county bureau leaders have visited 196 agents in total, and “the sincerity is here, the stone is open”. Through the solid foundation, the rural agency has become a new force in the development of the postal service of the bureau. The county’s rural agent has developed postal savings of 2,500. 10,000 yuan, sales of more than 20,000 bags of spray Shibao, sales of more than 1,000 pieces of washing powder, more than 500 newspapers and magazines. Seeking support, the youth letter competition has achieved its intended purpose. The Youth Lettering Competition is an important source of increased letter revenue for our office from November to December. Under the understanding and support of the county leaders, we have carried out a letter competition with the county government working committee, the education bureau, the county committee, and the post office. We have achieved good results and completed 30,000 letters of the game. We mainly do The following work was completed: First, a leading group of the letter competition competition was set up by the deputy secretary of the county party committee. Second, the leaders of the Bureau and the leaders of the Education Bureau will jointly organize a letter of the township supervision letter. Third, we also assigned tasks to relevant units to increase public relations efforts in schools with good economic conditions and good relations between townships and towns, and strive to over-plan and make up for the lack of revenue. People-oriented, promote humane and humanized management. Since the beginning of this year, we have focused on the key points of the new field, combined with the characteristics of the new field, quantified all postal business indicators, and exerted the personal strengths of the employees and minimized the buyout tasks. At the beginning of the year, the annual tasks and rewards and penalties were determined, and employees were encouraged to complete tasks ahead of time to ensure the continuity and stability of the policy. Relying on the rural agency, we will strengthen and expand the mail-order distribution business. Spraying Shibao and washing powder is the focus of our mail-order distribution business. It mainly relies on the agent of the rural village postal station. For these two mail-order distribution businesses, we combine the construction of the village postal station to meet the standards. First, the distribution business is regarded as an important indicator for the assessment of the postal station of the standard village; the second is to incorporate the construction of the village postal station into the contract assessment method of the rural branch office; the third is to require each village post station to select a demonstration field from each branch. The demonstration field uses the sprayed Shibao to expand the publicity with the point and face; the fourth is to produce a special advertisement for the postal post, to promote the new postal business and spray Shibao and washing powder; the fifth is to ask the branch office to be on the same day and organize the staff to sell the stall; The sixth is to set up a special rural agency management center, responsible for the county's rural agency work and the development of the agency teams in the five townships under the jurisdiction of the county. The marketing focus of the rural agency is the postal storage, spray Shibao and newspapers and magazines, and the standards have been set. We will strive to build 182 postal station offices in the standard village, 70 million yuan in joint storage, 200,000 bags of spray Shibao, and XX copies in newspapers and periodicals. Finish the philatelic booking work with quality and quantity. The annual philatelic booking time is tight and the task is heavy. It is related to the business income of next year. In order to ensure the completion of the _ philatelic booking task, through propaganda, innovation, marketing, full mobilization, and key breakthroughs, the philatelic book has achieved phased results. At the same time, the completion of the image book of 1,000 years, laid the foundation for the next year's business. New business such as agency insurance, postal card pass, and lottery betting are developing healthily. This year, the county has completed nearly 4 million yuan of agency insurance; 23 mailboxes have opened accounts, the transaction volume of postal certificates has reached more than 7 million yuan, the transaction fee income has nearly 8,000 yuan, and the deposited funds have exceeded 1 million yuan. Throughout the three new businesses, in addition to agency insurance, employees are not forced to perform tasks, and strive for healthy development and rational development. From the perspective of this year's agency insurance business, 95% of the business is to collect customers, rather than buying them themselves; The company also did not force the employees to complete the number of households, and the policy of stopping the construction of fake or “dead” households to complete the task was to stop the policy, aiming at quality, focusing on long-term development and rational development, and promoting these new businesses. healthy growth. The dot-lot lottery, collection, and agency business have expanded the visibility of new business and enhanced the business functions of the outlets through measures such as China Post advertising, signboard advertisements, and setting of outlet management indicators. &nbs

p; Increase personnel training and equipment investment to provide support and guarantee for business development. Since the beginning of this year, the SIPO has reduced the expenditure on personnel training and equipment renovation in response to the shortage of talents and the aging of equipment, and provided arduous guarantee and support for the development of postal services. In the past year, 63 foreign trains were sent, 6 printers were updated, security equipment was added, and the four rural branches were equipped with cooks. A total investment of 130,000 yuan, providing a strong support for business development. Second, the regulations on line management have been continuously strengthened. Since the beginning of this year, the bureau has managed to manage the business with one hand, and has been tilted in manpower and material resources. It has two full-time inspection personnel. A total of 14 special reports were issued throughout the year, 74 rectification notices were issued, and 35 violations of disciplines and violations were handled, including 3 short-term workers, totaling a fine of 12,700 yuan. At the same time, the management of revenues and receivables has been strengthened to prevent income from “running, running, dripping and leaking”. The annual arrears of the Handeli feed were cleared, and the feed amount was 7,000 yuan. The mailing of the mail-ordered seeds was settled according to the regulations, and the annual seed arrears of 20,000 yuan was recovered. XX yuan. Responsible investigations were carried out for the arrears of newspapers and periodicals over the years, and they were implemented one by one, and the total amount of returns reported in the year was more than 260,000 yuan, effectively alleviating the contradiction of the operation of funds. III. Financial operation: 1. Revenue completion: The accumulated business income of the year is 6.25 million yuan, which is 78.4% of the annual plan and 21.6% of the annual production; 2. Cost and expenses: The cost is included in the whole year. 4.91 million yuan, including: cost of 3.69 million yuan, management costs of 910,000 yuan, financial expenses of 60,000 yuan, other expenses of 10,000 yuan. 3. Completion of income and expenditure: in the XX year travel awards and other business remuneration 200,000 Yuan is only cashed this year, and the house depreciation fee is more than 210,000 yuan. Under such difficult circumstances, the bureau has effectively completed the plan for the balance of income and expenditure this year through various measures to reduce staff and increase efficiency and increase income and expenditure. The balance of income and expenditure was 1.4 million yuan. IV. Work of the trade unions: 1. A series of cultural and sports activities were carried out. First, in this year’s “March 8” Women’s Day, all female workers were organized to work in Qingyun Tower and moved with the county. The company's employees conducted a pool friendly match. The second is to organize retirement and retired employees to participate in the county's elderly gateball match and achieved a good result in the third place. The third is to organize employees to participate in the knowledge contest of the county party and won the third prize in the competition. The fourth is to organize staff to learn, conduct business practice training, and strengthen the business skills of employees. 2. The master cup labor competition is in full swing. At the beginning of this year, the trade unions of our bureau continued to organize employees to carry out the "master cup" labor competition, give full play to the tenacious fighting spirit of the employees, and at the same time, do their best to sacrifice their personal rest time and spare no effort to go to the door. Public relations collects various businesses and contributes to the company. Our staff Ou Guili, Tang Liping, Zheng Dingrong and Zou Hongwei are warm and thoughtful when they collect their business. They are highly praised by customers and are the model of the overall employees, especially since Comrade Zou Hongwei has been in early May. He was mentally ill, but when he was awake, he still couldn't forget to collect business for the bureau. He called his lover and friend to develop postal business. He received a gross profit of more than 250,000 yuan. Fifth, deepen the reform of the "three major systems" and the activation of mechanism innovation. In the next year, we further deepened the reform of personnel employment and distribution system, paid attention to the cultivation of talents, stabilized the workforce, and publicly recruited the person in charge of the investment center, the rural agency center and technical maintenance personnel, and selected talents through recruitment. A total of two short-term workers took the position of the center leader. In terms of distribution, in accordance with the spirit of the provincial and municipal bureaus, the management personnel, technical personnel and marketing personnel are inclined. The person in charge of the short-term work center will increase the monthly salary by 200 yuan, the technical staff will increase the monthly salary by 200 yuan, and the short-term work with the highest marketing ability will have the highest monthly salary. It can increase by 600 yuan, and the average short-term workers are also increased by 50 yuan per month. At the same time, for some special talents and technicians, less downsizing tasks or even tasks. Through these measures, the workforce has been stabilized, which has further stimulated the enthusiasm and ownership of the overall employees, especially short-term workers. Sixth, existing problems and deficiencies. 1. Unbalanced development. First, the development imbalance between units. The postal bank completed the best new post office net increase of postal savings of more than 5 million yuan, completing 112% of the annual plan, while the worst Jinling only net increase of 400,000 yuan, completed 32% of the annual plan, a difference of 68 Percentage points. The best new 圩 branch office completed the renewal of premiums completed 120,000 yuan, and still has 1 point unsuccessful in Shantou, the county city business center has only completed 100,000 yuan, which is incompatible with the huge market of the county. The same is true for agency insurance. The center has completed 350,000 yuan, while Shiyang, Taoling and Jinling have not yet completed their tasks; the second is the imbalance between individuals. The well-prepared employees overfulfilled the full-year task, while some employees did not complete the task for one quarter in four quarters. 2. There are few overall development highlights. 3. The scale of healthy development is not enough. 4. The lack of obsolete aging and maintenance talents for production computers and printing equipment has constrained the development of the business. At present, most of the computer and printing equipment of our bureau are moved down during the postal and telecommunications divisions. These equipments are old and aging, and the lack of maintenance personnel has affected the development of the business to varying degrees, sometimes seriously affecting the development. Postal reputation, and even the quality of communication service problems. 5. The overall level of postal staff's business quality, business level and business skills declined. Lack of professional marketing talents, lack of competent professional center leaders. The overall decline of the postal staff's business quality, business level and business skills has affected the development of the business to varying degrees. How to strengthen the training and education of new incoming personnel is an urgent problem we need to solve, as one customer reflects: these salespersons also Not as old as those. The work of the 20th year is intended to guide the thinking: Take the party's xx as a guide, take the provincial and municipal bureau spirit as the guidance, base on the characteristics of Xintian, take the operation as the center, take the development as the main line, consolidate the basic work, accelerate the development speed, and highlight Develop financial, postal, logistics and agency services to achieve sustained, rapid and healthy development of the postal business. Work Objectives: Complete business income of 7.2 million yuan, balance of income and expenditure of 1.7 million yuan, net increase of postal savings of 50 million yuan, target of 60 million yuan, spray Shibao 500,000 bags, employees per capita income of 1,000 yuan, enterprises compete for excellence . Work measures: Improve the contracting methods of rural branch offices. Implement “to collect and risk mortgage”. The fixed cost shall be calculated according to the regulations, and the variable cost shall be calculated according to the standard and shall not be broken. with

To prevent short-term behavior, a risk deposit is required. At the same time, it is necessary to ensure that several major economic indicators are completed, and the excess balance of income and expenditure is divided into key points or key rewards. Concentrate on the construction of the village postal agency. The reason for the good development of the business of the rural branch office of this year is the result of the development of the village postal agency. At present, there are 119 village postal agents in the bureau, and nearly 40 million yuan of savings in the whole year, which has taken the lead in the development of rural postal resources in this year. However, the existing agents are not balanced in development, their quality is uneven, and their business development is relatively simple. However, the rural agency is the source of the sustainable and healthy development of the rural postal service of our bureau. Focus on the construction of new village postal stations. At the same time, strictly establish stations in accordance with the standards of the newly built postal stations, and reach more than 182 effective postal stations. The main measures are: 1. Establish a rural agency management center. Equipped with 2 people, responsible for the management and business guidance of the rural village postal charge agency, establishing a sound system and the account to achieve standardized management. At the same time, the rural agency center is also responsible for the construction of the agency teams in the five townships of Longquan Town, Tianjia, Chengdong, Lianhua and Maojia around the county. The five towns under the jurisdiction of the county are still a blind spot in the agency work of the bureau, making full use of the advantages of the agency management center to start the construction of the village post station in the five towns. 2. Formulate the development standards for the office of the representative office and the various rural branch offices. Strive to increase the amount of rural agency work next year, both quantitative and qualitative. In the year of ～, we will strive to build 182 postal stations of standard villages, with a cooperative reserve of more than 60 million yuan, sales of 300,000 bags of spray Shibao, and XX copies of newspapers and periodicals. 3. Incorporate the agency work into the daily management work, and carry out contract assessment and evaluation of the conditions for the agency management center and various outlets. Each network point must hold one agent meeting every month. The county city meets the county agent meeting every quarter or every half year. The bureau leaders visit all the agents once. A marketing strategy that implements specialized operations with a focus on operations. 1. Highlight key points to improve postal savings. The annual net increase task is 50 million yuan and the target is 60 million yuan. Continue to improve the management of savings outlets, the rural focus is relying on the village postal agency, the city on the basis of full-market marketing and professional marketing, and actively explore social agency and network contracting methods. Continuously strengthen professional marketing and social marketing. The low proportion of the current period is another weakness of the development of our bureau's postal savings. Improving the deposit structure is another focus of the development of the postal savings of our bureau. The main breakthrough is the collection and payment of the collection and payment business and the individual industrial and commercial households, mainly relying on professional marketing. 2. Vigorously develop agency insurance, postal license, and charge d'affaires business. The “generation” type of business has low cost and high efficiency. The key lies in business promotion and window marketing. The postal card can also be used for the centralized distribution of key units. Such as party and government organs, taxation, telecommunications, schools, etc. In the year of the year, we will strive to complete the agency insurance of 6 million yuan, and develop 100 certificates of postal licenses. The transaction volume of the postal certificate will reach 30 million yuan, the number of the agent will be 3,000, and the income of the agency will be 200,000 yuan. 3. Scale development of mail-order distribution business. The focus of the annual mail-order distribution is spray Shibao, washing powder and alcohol distribution. The marketing focus of Spray Shibao and washing powder is in the rural areas, and the focus of the wine distribution business is in the cities. ~ Years of spraying Shibao strive to complete 300,000 bags, the target of 500,000 bags, washing powder XX pieces. The main measure is to build the village postal station and guide the agency to actively develop the mail-order distribution business, and form a scale development trend. In order for the agent to taste the sweetness from the development of the superposition business, it is necessary to form the idea that "I want to develop the distribution business" and change to "I want to develop the distribution business". 4. Grasp the adjustment of the county delivery section and the construction of the letter box group. It is necessary to do a good job in dividing the delivery sections of the county towns, and strive to be scientific and reasonable, and implement bidding for the delivery road sections. At the same time, strengthen the construction work for some new family housing groups and new residential areas. The focus is on the housing management bureau. The housing complex of the former county party committee, the teacher building of the development zone, and some unit residential buildings sold by some property rights, etc., lay a good foundation for the future publication of newspapers and periodicals. 5. Strengthen inspection and inspection efforts to ensure the healthy development of enterprises. In the year of the year, it is necessary to combine the relevant spirits of the provincial and municipal bureaus to grasp the special rectification work of illegal operation and communication services, and focus on the safety of funds. It should not be relaxed at all times. Therefore, the inspection and inspection department should be highly responsible and sensitive. Do a good job of inspection and inspection for the year, prevent micro-duration, and ensure the healthy development of the company. 6. Strengthen the settlement of business receivables and revitalize funds for enterprises. The collection team must overcome all difficulties, work overtime, and do a good job of clearing up the accounts receivables of the business, and revitalize the funds for the enterprise to ensure the normal operation of the enterprise. Xxx post office