2019 petition work plan

2019 is the ending year of the 11th Five-Year Plan. The guiding ideology of the city's letters and visits work is: guided by the spirit of the 17th National Congress of the Communist Party of China and the spirit of the Fourth Plenary Session of the 17th Central Committee, with the focus on ensuring social stability, to promote the "four breakthroughs" of the city, and to adhere to the work of the people. Entrusting the work of letters and visits, consolidating the successful investigation of hidden dangers, "three-in-one-opening", constantly exploring new work mechanisms, and highlighting the "five key points": focusing on "double-based", focusing on improving work efficiency; Prevent contradictions; grasp the source, focus on reducing contradictions; grasp and guide, focus on alleviating contradictions; grasp the results and focus on resolving contradictions. Fully promote the "five major changes": that is, strive to achieve change "waiting visits" as "down visits" and enhance the initiative of the work; change "post-treatment" to "pre-existence prevention", strengthen the forward-looking nature of work; change "blocking" into " "Draining" to prevent and reduce the problem of letters and visits; to change the "temporary affairs" to completely solve the problem, to vigorously promote the solution of the problem; to change the "safety of the people" as "serving the people" and fully safeguard the fundamental interests of the people. The goal of the struggle is to strive for the number of people to visit and the number of letters and visits to be moved back to 1-2 places in the ranking of prefecture-level cities. There will be no major cross-level visits, collective visits, abnormal petitions, and abnormal visits that affect the external image. Or group events, strive to create a more harmonious and stable social environment, and promote the sound and rapid development of the city's economy and society.

First, further lay a solid foundation and focus on improving the standard of letters and visits. The first is to further build an organizational leadership system that is “in the end and in the end”. Put the strengthening of leadership in an important position, implement the main leadership responsible for the overall responsibility, personally grasp, take charge of the leadership, take full responsibility, directly grasp, other leaders "one post and two responsibilities", specific grasp, focus on forming a smooth, efficient and efficient, horizontal to the side And the working network, building a strong organizational leadership system. The second is to further communicate channels. We will further implement the "three-in-one-open-open" petition mechanism, and do our utmost to resolve the hidden dangers of letters and visits in the towns and villages, and consolidate the basis of letters and visits; in accordance with the deployment requirements of the central, provincial and municipal governments, organize and carry out "the county party secretary's visit." ", the "official cadres' next visit" activities, in the municipal organs continue to implement the party and government leadership team members take turns to openly visit every day. The public visit insisted on the combination of random interviews and scheduled visits. At the same time, the visitors received random visits at the same time, and the respondents from the key cases within the scope of the appointment were visited by the polling visitor. The relevant units involved in the petition were called on the spot. Study and implement specific measures for the case of contingency. At the same time, insisting on open access and the combination of the next case, after the members of the team openly visited, they will promptly visit the case in a timely manner, and go deep into the front line to understand the specific situation and coordinate the practical problems. The third is to continuously improve the efficiency of handling letters and visits. Further improve the specific systems for accepting, assigning, supervising, and responding to people's petitions, strictly regulate the behavior of petitions, improve the efficiency and quality of petitions, ensure that the interests of the people are handled in a timely and effective manner, and continuously reduce the number of petitions. ", to resolve the "stock." The fourth is to further strengthen the basic work of the grassroots. Establish and improve the work network for the investigation and resolution of contradictions and disputes at the grassroots level. In accordance with the principle of “local management, grading responsibility” and “who is in charge and responsible”, the city will carry out major investigations on contradictions and disputes. Continue to adopt the "block and block" approach. "Articles" means that the relevant municipal departments directly from the perspective of business work, divided into six areas: construction field, industrial system, military personnel, original private teachers, law-related complaints, and other hidden dangers of petitions, and conduct a centralized investigation every month; It is required that each town and district street conduct a comprehensive investigation of all hidden dangers in the jurisdiction every week, establish a rolling account for each of the unstable factors identified, and strictly implement the daily report and zero reporting system, and report it to the Municipal Bureau of Letters and Calls for record. Implement dynamic management of letters and visits information; organize joint meetings of local and departmental departments, submit case letters and visits, clarify work responsibilities, clarify time limits, clarify stability measures, and implement a leadership package system. Strengthen the work guidance at the grassroots level, especially those with many contradictions and disputes, large numbers of people's petitions, and relatively weak work in the streets and departments of the townships. Early detection of problems and tendencies, timely resolution of conflicts and disputes, and focus on post-processing Transfer to the pre-existing investigation and resolution.

Second, further innovate working methods and focus on solving the problem of letters and visits. First, increase the implementation of "one post and two responsibilities". It is actively recommended that the Standing Committee of the Municipal Party Committee and the Mayor's Office further emphasize the implementation of the "one post and two responsibilities" and coordinate the handling of letters and visits, and regularly implement and implement the system, and mobilize resources and strengths to participate in letters and visits; Mediation, consultation, education, diversion, and assistance will promote the thorough resolution of the difficult letters and visits. The second is to continuously improve the coordination and linkage mechanism between departments. Constantly improve the work pattern of large letters and visits, relying on departments and towns to pass the policies and other means to do a good job, and on the basis of clear responsibilities, strengthen the coordination and cooperation of relevant parties, and promote the problem of letters and visits from the source. The third is to vigorously guide the petitioners to resolve the contradiction between letters and visits according to law. While continuing to communicate channels, we will actively guide the people to use litigation, arbitration, mediation, administrative reconsideration and other legal channels to solve problems, effectively play the role of these channels in resolving conflicts and disputes, and gradually reduce people's petitions. The fourth is to comprehensively analyze the information of letters and visits, and strive to serve the leadership decision-making. Through the research and judgment of petition information, grasp the implementation of policies and the signs and trends of social contradictions, and put forward suggestions and opinions on improving working methods and improving policies, serving leaders in decision-making, and giving full play to the role of the “Second Research Office” of the petition department.

Third, further increase the intensity of the treatment, and focus on "things to solve." The first is to strengthen the handling of initial letters and initial visits. We must do a good job in the filing rate and resolution rate of the initial letter and initial visit, and solve the problem of the initial visit of the initial letter as soon as possible on the basis of careful handling to avoid a small incident. The second is to further rectify the special governance of re-visiting and revisiting. Organize special forces to comprehensively clean up the cases of heavy letters and revisit, thoroughly review and analyze the case, combine the needs of solving letters and visits with solving difficulties in life, do a good job in ideological work, strengthen legal education and deal with the law, implement the policy according to the case, prescribe the right medicine, and openly handle it. To achieve the completion of the case and ensure that the special governance is effective. The third is to increase the handling of outstanding problems. Efforts should be made to solve the problems that the current public enterprises in the city's enterprise restructuring, land acquisition and demolition, law-related complaints, and military involvement in education, etc., where the demand is reasonable and in line with the policy, strictly fulfilled in place, without discount, and effectively solve the problem of letters and visits At the grassroots level.

Fourth, further strengthen the work of stability control, and strive to maintain the stability of letters and visits during important sensitive periods. First, focus on stability control. All the unstable factors detected by the platoon are implemented by the people, and the measures for reasonable demand are in place, the education with high requirements is in place, the stability of unreasonable entanglement is in place, the disposal of the law is in place, and there are abnormal petitions. The key object of the implementation of the "person-to-man" stable control in place, to achieve 24 hours without losing control. The second is to strengthen emergency response. In accordance with the requirements of “early discovery, resolving, control, and disposal”, the emergency plan was further improved, and an emergency work team was set up to clarify the principles, procedures, and departmental responsibilities of the disposal work. In a particularly sensitive period, a working group consisting of political, legal, public security, civil affairs, letters and visits, etc., was set up to go all out to do the work of going to the city, going to the province, and going to Beijing for abnormal petitions. Streets in various towns and districts must also set up special emergency detachments to ensure that they can be picked up and persuaded in the first time.

Fifth, further clarify responsibilities and focus on the implementation of responsibilities. First, strictly implement the responsibility of target management. In accordance with the principle of “local management, grading responsibility” and “who is in charge and responsible”, further clarify the responsibilities of all parties, refine the objectives and tasks of the petition work, and insist on the inclusion of letters and visits in the comprehensive target assessment of township and county departments. In the debriefing assessment of leading cadres at the department level, the work of letters and visits is regarded as an important evaluation indicator. The results of the examinations and economic benefits, the evaluation of the model, and the promotion of the "three links" are implemented to truly implement the investigation and resolve conflicts and resolve the needs of letters and visits. Responsibility for maintaining the order of letters and visits. The second is to improve the accountability system for letters and visits. For abnormal cross-level petitions, a conventional, unconventional approach is adopted for management. According to the requirements of the central and provincial and municipal governments for the investigation of responsibility for dereliction of duty and dereliction of duty in letters and visits, we must focus on the investigation of three types of responsibilities, that is, strictly implement the source of prevention responsibility, and make decisions based on unscientific and democratic, not administrative and work according to law. If the style is simple and rude, causing outstanding problems in letters and visits and mass incidents, we must seriously investigate the responsibilities; strictly implement the first responsibility of letters and visits, and must be held accountable for the burden of perfunctory smuggling, arrogance, and inconsistency, resulting in serious consequences. Strictly implement the responsibility of leading the case, and in principle, there must be a letter of responsibility for the handling of difficult and complicated letters and visits. If there are serious consequences for insisting on mistakes and dereliction of duty, serious responsibility must be investigated. The third is to increase supervision and supervision. Give full play to the role of the members of the joint meeting, increase the supervision of the handling of letters and visits by the contact units, and dispatch the situation by the Municipal Bureau of Letters and Calls every half month. At the same time, the Municipal Bureau of Letters and Calls will arrange for two deputy directors to supervise the investigation. In the sensitive period, the municipal government's "two offices" will supervise the key petition cases and increase the coordination and promotion of the cases of letters and complaints.

6. Further strengthen the building of cadres and focus on improving the working ability of the people. First, improve the team of cadres with strong letters and letters, and strengthen the power of letters and visits. 4-5 new establishments will be made to the Municipal Bureau of Letters and Calls to solve the shortage of personnel; for the municipal departments, the specific person in charge of the letters and visits will be clearly defined and the listing service will be implemented to facilitate the public to reflect the problems; for each township, the adjustment of individual ages is too large. The full-time staff of the letters and visits with weak careers ensure that there are special people who rely on them all the year round; for rural areas and enterprises, further strengthen the construction of civil dispute mediation teams to effectively resolve some of the contradictions at the lowest level and reduce the occurrence of petition cases. The second is to strengthen theoretical and business training and improve work skills. The training of the leaders in charge of letters and visits and the cadres engaged in letters and visits will continue to be trained in the form of training and training. Organize in charge of leadership training classes, mainly training all units in charge of comrades, deputy secretaries of street districts in each township, in order to further enhance the understanding of the importance of letters and visits under the new situation, strengthen the sense of responsibility and career; organize letters and visits cadres training classes to seriously Learn and understand the spirit of the "Regulations" and the No. 5 archives of the Central Committee, accurately grasp the guiding ideology, objectives and tasks of the petition work in the new era, continuously improve the cadres of letters and visits to be good at thinking, dare to face problems, courage to solve problems, and cope with complex situations. Ability and standard. The third is to strengthen the work style and adhere to the work. Intensively carry out the activities of "learning Pan Zuoliang, Guo Jia'an's advanced deeds, building first-class work, and satisfying the people's complaints and visits departments", vigorously carrying forward the lofty spirit of "dividing the difficulties for the party and solving problems for the people", and advocating the fine work style of "struggling hard, hard work and hard work", giving full play to The functions of letters and visits work, in-depth and meticulous work, perseverance and implementation, striving for first-class letters and visits, and pushing the letters and visits to a new level.