2019 letter and visit work plan essay

The overall working idea of ​​2019 is: continue to thoroughly implement the spirit of a series of archives of the central and provincial committees, and earnestly promote the "big visits, big solutions, big propaganda" activities that have been carried out in depth and achieved remarkable results, and strive to pass another The efforts of the period have been built in the city with the theme of people's livelihood, standardization as the way, construction as the foundation, case handling as the core, innovation as the feature, management science, standardized operation, outstanding emphasis, and comprehensive performance. We will effectively protect the people's livelihood and build a harmonious, institutionalized, standardized, and scientific new pattern of letters and visits."

The specific work goal for 2019 is to control the total amount of visits within 32,000 person-times, especially to reduce the number of visits to Beijing, and to reduce collective visits and repeated legal visits. The initial rate of initial visits must reach 98%. Above; the completion rate of the above-mentioned transfer letters and cases must reach 100%, and the comprehensive "reporting rate of letters and interviews" should reach 95%, thus controlling the re-visit rate of new cases in the year to 0.5‰. Within the scope of the package; to continue to carry out the package to resolve the "old households" activities, the old households to resolve the rate of interest visits to reach more than 85%; to establish a long-term mechanism for the party and government leadership open access, the municipal party committee, the county party committee, the public access rate to reach 100%. Focusing on the realization of this goal, the following nine aspects are mainly taken:

First, establish new standards for visiting and visiting new orders. In the process of receiving work, we must establish a standardized and strict operation program from the five stages of reception, transfer, handling, supervision and filing. To do the interview, we must do it, and we must do it. It is necessary to establish an electronic office visit system during the year to realize the comprehensive electronicization of the visit work to improve the efficiency of the visit. It is necessary to regulate the order of petitioning through eight activities including legal education, active visits, public visits, letters and visits, joint visits, investigation of cases, prediction and prevention of sanctions and sanctions. The five links of the work of the visit should be implemented through system construction, personnel training and serious implementation. The eight activities of standardizing order should be unified deployment, step-by-step implementation, single breakthrough, and full implementation.

Second, break through the old routines of the letter to achieve a combination of letters and visits. Due to the same cause, the number of petitions in the same period of letters and visits accounted for about one-fourth of the total number of petitions, so it is of great significance to transfer the letters. It is necessary to seize the "commonity" law of the people's letters and visits, and beware of the transfer of letters and letters, and the transfer of letters and letters as a breakthrough point for the visit. It is necessary to increase the efficiency and efficiency of the letter from the strengthening of letters and visits, increase the supervision of letters, increase the number of letters to visit, and strengthen the evaluation of letter-keeping. It is necessary to establish a “letter-to-send visit system” and corresponding supervision mechanisms in industries, departments and regions where letters and visits are concentrated, and promote a “big-scale visit” pattern of multi-level and multi-sectoral.

3. Standardize the petition review and review procedures according to law. Since the review of letters and visits in XX years, the city's letters and visits departments have actively explored and gradually standardized their procedures in their work practices. They have handled a large number of review and review cases and have taken the lead in the province. Some difficulties have also been encountered. The most prominent ones are the difficulty of standardizing the procedures before the review of the review, the difficulty of reconsidering the conclusions of the review, and the difficulty of connecting with relevant laws and law enforcement departments. In 2019, we must solve this "three difficulties" by investigating and researching, perfecting the system, and increasing coordination. We will continue to improve the handling of cases of review and review of letters and visits.

Fourth, strengthen the scheduling and management functions of the joint meeting. Since the establishment of the joint meeting of outstanding letters and visits and group incidents, it has played an important role in the emergency dispatch, special rectification, joint handling, and joint stability. Because there is no special person responsible, personnel are constantly adjusted, powers and responsibilities are not very clear, and their functions are gradually blurred. Individual counties and cities have even become a virtual institution that exists in name only. This year, we must strengthen management from six aspects: institutional setting, staffing, function setting, mechanism construction, management norms, and office facilities, so that the role of the joint meeting can be fully realized.

V. Further explore and improve the stability mechanism of the special protection period. On the basis of "three-line prevention and control", we should explore the working rules of each link, and implement the work of each link. We must strengthen grassroots resolution, en route information, and on-site vigilance, and strive to control irregular petitioners at the grassroots level. On the way back, reduce the number of petitioners who go to the province to go to Beijing and may affect major conferences and events. It is necessary to study and issue a new mechanism for accumulating visits and maintaining stability in Beijing, so that the responsibilities, rights and interests of the Beijing-based missions for maintaining stability and stability are more clear and clear, and their effectiveness is further improved. The counties should focus on solving the problem of insufficient strength during the special protection period, insufficient funds, ineffective information, and poor results.

1 2

Sixth, improve the supervision and assessment mechanism and seriously pursue responsibility. The municipal party committee and the government should strengthen the supervision function of the petition department with the personnel, decision-making, reward and punishment "three recommendations" as determined by the Regulations on Letters and Visits, so that they can strictly supervise the investigation. The petition department has to conduct a flexible and diversified approach to ensure the effectiveness. This year, it is necessary to incorporate the development of supervision activities into the scope of assessment of the target system for letters and visits. It is necessary to further deepen and refine the evaluation system of the petition target responsibility system to make it more operable and effective, and to use the assessment results as an important basis for exercising the “three recommendations”. It is necessary to further clarify the responsibility of handling letters and visits, and the staff members who violate the laws and regulations on petitions and laws must be seriously investigated according to law.

7. Strengthen the functions of petition investigation and participation in decision-making. It is necessary to delve into hotspots, difficulties, and focus issues, and to present practical and practical solutions at a global level. This year, we will conduct research on selected topics such as standardized management of real estate market, law-related complaints, reservoir immigration issues, issues related to military groups, and the problem of resolving the “old households” in Beijing, and strive to solve them in a down-to-earth manner. 3 questions. The municipal and county-level letters and visits departments must consciously and focus on cultivating a group of professional petition investigators who are familiar with policies and regulations, familiar with social conditions and public opinion, and understand decision-making procedures.

8. Continuously improve the environment to improve quality and improve efficiency. To continuously improve the conditions for letters and visits, we must implement the six conditions of "four hard and soft" during the year. The four hard conditions are: staffing should be matched, the reception desk should meet the standards, one computer per person should be in place, and the petition should be used. Equipped; two soft: cadres should communicate in a timely manner, and the treatment should be higher than the average level of local cadres at the same level. It is necessary to continuously improve the business level of petition cadres through training, selection, rotation, inspection, and post. This year, we will carry out a pilot program for two-way on-the-job training for letters and visits, that is, petitioners and cadres will go to other departments to work, and other departments will go to the letters and visits department to hold posts.

9. Encourage the enthusiasm of investing in letters and visits in many aspects. It is necessary to stimulate the enthusiasm of all levels and departments to invest in letters and visits by enhancing the political treatment of petitioners, expanding the propaganda of letters and visits, and strengthening the management of letters and visits of relevant departments. The focus is on strengthening the management of letters and visits of relevant departments. In 2019, the municipal government should submit the construction, housing management, civil affairs, social security and other departments that have concentrated the people's petitions to the target management system of letters and visits, and conduct quantitative evaluation of their letters and visits. The results of the evaluation should be included in the municipal party committee and city. The scope of the government's comprehensive assessment.