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Review of hotel work errors

Dear Mr. Xie and the hotel leaders:
I wrote this review book with self-blame, reflection and gratitude. In the 3 years of Zhengxi, I have left a lot of footprints for growth, leaving me with a lot of moving pictures, leaving me a lot of regrets. The tears left me with a lot of experience and lessons from being a person to doing things. I watched that I still kept the newsletter hired by Zhengxi Hotel. I recalled every time Xie always taught me and worked side by side with my colleagues. I missed too much memory and memories and regretted my mistakes.
As a manager, the management of the department is good or bad, and the thinking of the employees of the department is inseparable from their usual efforts and efforts. I have paid unshirkable responsibility for everything that has happened since I was fully engaged and worked hard to the entire department, as well as the impact on the hotel and other colleagues. After careful and careful reflection, I think the following points are the mistakes I made:
1. In your own intentions and commitment to work. Anything, if you don't devote yourself, there is no way to do it well, behave like this, and do things as well. For my own work, for the trust of the hotel and for the trust of a team, I did not put all my thoughts on the work, and the relaxation of my thoughts led to the laxity of department management, which led to the department’s business. Poor supervision.
2. Play a role as a manager and employee. As a manager, you should distinguish your role in the workplace and earnestly fulfill your rights and responsibilities. For me, I have always been separated from life and work for employees, too concerned about feelings, and wrong. The way gives employees the wrong concept of interpersonal relationships.
3. In terms of departmental supervision. As a department manager, especially as an important business department of the hotel, the front desk is a department with a large amount of cash and accounting services. How to constrain the employees from the system, guide the employees from the business, and find out the process through continuous inspection and review. The problems that exist and the problems that are expected to happen are things that a manager must do and think about. However, at this point, I did not seriously monitor and try to find and find errors and loopholes, resulting in the loss of the hotel.

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