Hotel safety responsibility book

In order to conscientiously implement the guidelines of the General Office of the hotel on “prevention of prevention, safety and quality service” for safety work, strengthen the organization and leadership of safety work, and implement the “Fire Control Law of the People’s Republic of China” and “Regulations on Fire Management of Sichuan Province” The City Hotel Industry Security Management Responsibility Book enhances the safety awareness of all departments of the hotel, ensures that the responsibility system is implemented, and ensures that all departments of the hotel successfully complete the service to the guests. The hotel specially signs the responsibility for safety work with the responsible persons of each position.

Chapter I General Provisions

First, the safety and security work should be carried out closely around the overall safety objectives and plans of the General Office of the hotel to ensure that all work can be completed smoothly. The general manager of the hotel implements leadership in the business, and the responsible persons of each position implement leadership, organization and management on specific tasks.

Second, the event level is divided:

1. General events: The losses caused by fires are less than 0 yuan and less than 1000 yuan and affect the normal operation of the hotel; due to the poor supervision and management of the responsible person, the guests have major complaints about the hotel; hotel items are damaged, lost or leaked hotel secrets. The loss is less than 0 yuan and less than 1,000 yuan;

2. Larger incidents: the losses caused by fires are less than 1,000 yuan and less than 3,000 yuan, and the impact is worse; due to the poor supervision and management of the responsible person, the guests or employees are slightly injured, which has a greater impact on the hotel; Sexual incidents, causing greater impact; hotel property damage, loss, leakage of hotel secrets within 1,000 yuan to less than 3,000 yuan;

3. Major events: Larger public security and criminal cases have caused bad influence to the hotel; due to poor supervision and management of the responsible person in charge, serious injury to the hotel caused by serious injury to the guests or employees; the loss caused by the fire is 3000- Between 8,000 yuan; the emergence of general political events, causing great impact; hotel property damage, loss, leakage of hotel secrets between 3000--8000 yuan;

4. Extraordinary events: major public security and criminal cases occur. The main responsibility lies in the department and causes extremely bad influence on the hotel. In the event of a group or employee incident, the person in charge of the report is not handled in time or the measures are not effective to cause a bad influence on the hotel reputation. And the loss; due to the poor supervision and management of the department head, the death of the guest or employee caused extremely bad influence to the hotel; the loss caused by the fire was more than 8,000 yuan; serious political events occurred, causing great impact; hotel items were damaged Loss of hotel secrets caused by loss of more than 8,000 yuan;

Chapter II Powers and Obligations

First, the hotel's powers and obligations

that power

1. Advising, inspecting, and assessing the safety facilities and equipment of various departments and safety, and proposing rewards and punishments.

2. Implement business guidance on the management of safety facilities and equipment and employee safety training for various departments and positions.

3, has the right to arrange the staff of various departments of the hotel, set up a voluntary fire brigade to cope with all kinds of dangers.

obligation

1. Formulate and improve the planning and management system for hotel safety and security work.

2. It is necessary to increase the training of security officers in various departments, and conduct more than four trainings or trainings for safety officers and department heads throughout the year.

4. Actively maintain interaction with public security departments and fire departments at all levels, and carry out security surprise inspections of various departments in accordance with the three-level fire prevention responsibility system.

Second, the department's powers and obligations:

that power

1. The right to further establish, improve or refine the management system and requirements for safety work according to the department's safety situation and the spirit of the safety work and the rules and regulations combined with the work characteristics and needs of the department.

2. The right to increase the number of safety trainings for the hotel.

obligation

1. Strictly abide by the various safety management systems in the “Hotel Safety Responsibility Letter”.

2. Establish a safety inspection system to ensure that the safety work is carried out, the key targets are managed, and the important positions are managed.

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3. Hold at least two regular safety work meetings every month to comment on the safety work situation, and analyze the safety work situation of the research department and formulate safety precautions.

4. Regularly and irregularly organize all employees to learn safety knowledge and be familiar with the relevant regulations and requirements of the hotel.

5. Actively mobilize the employees of the department to participate in the voluntary fire protection of the hotel.

6. Properly handle various disputes encountered in the departmental areas. For sudden and vicious incidents, it is necessary to report or alarm quickly, calmly and actively, and ensure good business order.

7. Resolutely implement the notice of rectification of the hidden dangers of the hotel's general office, and promptly handle and reply to the hotel's general office. If it is due to the inherent factors of the hotel's safety facilities, it must be reported to the General Office for filing.

8. Intensify the training of hotel staff, and deeply embed the concept of “safety first, service first” advocated by the hotel into the minds of hotel staff.

9. Strict management of personnel beyond eight hours, organize employees to carry out colorful and healthy cultural and sports activities, and resolutely put an end to employees' participation in any form of gambling and other illegal activities.

Chapter III Awards and Punishment

First, reward

1. Safety guards or other employees who make outstanding contributions to safety and security work and recover major losses for the hotel shall be rewarded by the hotel's general manager.

2. If the sudden incident comes forward and is handled properly, and the situation is controlled and satisfactorily resolved, the hotel general manager shall reward the relevant personnel at their discretion.

3. In the safety appraisal activities organized at the end of the year of the hotel, the department with no safety accidents throughout the year will be rewarded by the hotel's general manager.

Second, punishment

1. In the event of an incident, accident or case, according to the accident level, the responsibility is divided into four levels: general, large, major and extra large.

The person responsible for the department and the person directly responsible for the general incident due to lack of attention to safety work, poor sense of responsibility, lack of awareness of safety precautions, and ineffective measures are subject to verbal warnings, written warnings, and final warnings. Compensation for hotel related losses.

In the event of a major incident, the first responsible person and the immediate responsible person shall pay written warnings, written warnings, final warnings and compensation for hotel-related losses in accordance with the type of hotel disposition.

In the event of a major event, the department’s first responsible person and the immediate responsible person shall be given a penalty for dismissal and compensation for hotel-related losses, and the hotel reserves the right to pursue criminal responsibility.

In the event of a major incident, the first responsible person and the directly responsible person of the department shall be punished and compensated for the hotel-related losses, and the hotel reserves the right to pursue criminal responsibility.

2. If the department's safety work system is not perfect, the management is not strict, and the inspection and supervision are not in place, there will be incidents that damage the image of the hotel or cause major losses. In addition to investigating the responsibilities of the parties, it is also necessary to investigate the responsibility of direct leadership and responsible for safety and security work.

3. If the unsafe hidden dangers in the departmental area are found to be untimely or discovered, and no measures are taken in time, resulting in accidents or adverse events, the immediate responsible person will be given the final warning penalty according to the level of responsibility. If the property damage is caused, it shall be compensated according to the actual situation of the property loss.

4. Improper handling of unexpected incidents, intentional avoidance, and escape from the situation will lead to an expansion of the situation. The responsible personnel will be subject to the final warning and punishment of the level of responsibility, and the serious consequences and extremely bad influence will be criticized and lowered, until the expulsion.

5. During the performance of the duties of security guards, there are off-the-jobs, mis-posts, sleeping posts, private change of posts or irregular clothing, poor image, smoking and blunt attitude, and participation in gambling and other illegal activities for eight hours. In case of adverse effects, the responsible personnel will be given verbal, written and final warnings depending on the situation, and the impact will be particularly serious until expulsion.

Chapter IV Supplementary Provisions

1. This letter of responsibility shall be effective upon signature by the General Manager of the Hotel and the person in charge of the department, starting from January 1, 2019 and ending on December 31, 2019.

2. This responsibility letter is in duplicate. The hotel general manager and the department head each hold one copy and have the same effect.

3. To change the content of this responsibility book, it must be discussed and discussed by the General Manager of the hotel. Unilateral modification of the terms is strictly prohibited.

General Manager’s signature:

Date: Year Month Day

Signature of the department head:

Date: Year Month Day

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